Hotel Andes Plaza
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Summary of reviewsHotel Andes Plaza in Bogotá receives outstanding reviews for its strategic location, making it an ideal choice for both business and leisure travelers. The hotel is conveniently situated near key amenities such as Andino Mall, Unicentro, restaurants and entertainment options, simplifying access to transportation and notable city spots like the T zone and 93 Park. This prime location also contributes to a safe and peaceful neighborhood, enhancing guest satisfaction.
The breakfast offering is highly praised for its quality and variety with a buffet that includes fresh products, fruits, breads, cereals and hot dishes like scrambled eggs. Guests frequently highlight the attentiveness and friendliness of the staff, which complements the breakfast experience. While a few guests suggested improvements like more pastry options, the overall sentiment towards the breakfast remains very positive.
Dinner at the hotel's Lucía restaurant, specializing in Mediterranean fusion cuisine, is well-received with guests appreciating the delicious food and excellent service. Room service also stands out for its excellence, although there were minor critiques about certain dishes.
Cleanliness is a prominent factor contributing to the hotel's positive reviews. Guests frequently commend the immaculate condition of the rooms and shared spaces, as well as the diligent housekeeping service. This commitment to cleanliness is particularly noted during the Covid-19 period, providing guests with a sense of security and reliability.
The spacious and comfortable rooms are another highlight with many guests appreciating the pleasant views of the city and functional bathrooms. However, some reviews mention issues like noise due to inadequate soundproofing, outdated decor and a lack of air conditioning. Despite these drawbacks, the general consensus is that the hotel provides good value for money.
The staff at Hotel Andes Plaza receive numerous commendations for their friendliness and attentiveness, significantly enhancing the guest experience. The front desk and restaurant staff are particularly noted for their professionalism and willingness to help. While there are occasional mentions of lapses in service, the overall impression of the staff remains overwhelmingly positive.
Wi-Fi at the hotel garners mixed reviews with some guests praising its strength and stability, while others report significant issues with connectivity and availability. Parking also receives mixed feedback; although the staff's efficiency is appreciated, the parking area's physical attributes are described as narrow and challenging.
The beds mostly receive positive comments, described as very comfortable and contributing to a good night's sleep. However, some guests find the mattresses too firm. Despite these occasional critiques, the comfort of the beds is generally well-regarded.
Hotel Andes Plaza is recognized for its four-star service and good quality-price ratio, making it a commendable option in Bogota. Minor shortcomings are noted, but the overall impression is that of a high-quality, comfortable and strategically located hotel that meets the expectations of many of its guests.
Categories
The breakfast offering is highly praised for its quality and variety with a buffet that includes fresh products, fruits, breads, cereals and hot dishes like scrambled eggs. Guests frequently highlight the attentiveness and friendliness of the staff, which complements the breakfast experience. While a few guests suggested improvements like more pastry options, the overall sentiment towards the breakfast remains very positive.
Dinner at the hotel's Lucía restaurant, specializing in Mediterranean fusion cuisine, is well-received with guests appreciating the delicious food and excellent service. Room service also stands out for its excellence, although there were minor critiques about certain dishes.
Cleanliness is a prominent factor contributing to the hotel's positive reviews. Guests frequently commend the immaculate condition of the rooms and shared spaces, as well as the diligent housekeeping service. This commitment to cleanliness is particularly noted during the Covid-19 period, providing guests with a sense of security and reliability.
The spacious and comfortable rooms are another highlight with many guests appreciating the pleasant views of the city and functional bathrooms. However, some reviews mention issues like noise due to inadequate soundproofing, outdated decor and a lack of air conditioning. Despite these drawbacks, the general consensus is that the hotel provides good value for money.
The staff at Hotel Andes Plaza receive numerous commendations for their friendliness and attentiveness, significantly enhancing the guest experience. The front desk and restaurant staff are particularly noted for their professionalism and willingness to help. While there are occasional mentions of lapses in service, the overall impression of the staff remains overwhelmingly positive.
Wi-Fi at the hotel garners mixed reviews with some guests praising its strength and stability, while others report significant issues with connectivity and availability. Parking also receives mixed feedback; although the staff's efficiency is appreciated, the parking area's physical attributes are described as narrow and challenging.
The beds mostly receive positive comments, described as very comfortable and contributing to a good night's sleep. However, some guests find the mattresses too firm. Despite these occasional critiques, the comfort of the beds is generally well-regarded.
Hotel Andes Plaza is recognized for its four-star service and good quality-price ratio, making it a commendable option in Bogota. Minor shortcomings are noted, but the overall impression is that of a high-quality, comfortable and strategically located hotel that meets the expectations of many of its guests.
Cheap Hotel
Located in Bogota, Hotel Andes Plaza offers budget-conscious accommodation with standard amenities. Its central location provides easy access to shopping, dining, and cultural sites.
4-Star Hotel
Hotel Andes Plaza offers comfortable rooms and a central location close to shopping and business districts. It provides essential amenities for a pleasant stay.
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
About Hotel Andes Plaza
License: 5032
Guest Reviews
Location
Visitors highlight the safety and peacefulness of the surrounding neighborhood, which is also replete with essential services such as pharmacies and grocery stores. The area combines commercial vibrancy with tranquility, creating an ideal setting for both business and leisure travelers. Reviews also note that the location is particularly advantageous for those navigating visa processes, thanks to its central and well-connected setting.
Overall, Hotel Andes Plaza stands out for its exceptional and strategically central location, offering comfort and accessibility while maintaining competitive value for money.
Breakfast
The consistent praise for the staff’s attentiveness and friendliness enhances the overall breakfast experience, which is described as balanced, healthy and fulfilling. The breakfast service is often mentioned alongside favorable comments about the hotel’s location, cleanliness and comfort of the rooms, creating a well-rounded experience.
While the majority of reviews emphasize the variety and freshness of the offerings, a few guests suggested that the breakfast could benefit from additional pastry options, more sweet items and greater day-to-day variety to avoid repetition. Some noted that the breakfast area itself could be larger to accommodate more guests comfortably.
Overall, the breakfast at Hotel Andes Plaza is highly regarded, often described as one of the best aspects of the stay, contributing significantly to the guests' satisfaction.
Dinner
Rooms
On the downside, a number of reviews mention that the rooms can be quite noisy due to inadequate soundproofing, both from street noise and internal hallways. Some also feel the rooms are old and not well-maintained with appearances that do not match the photos provided on booking platforms. Another issue pointed out by several guests is the lack of air conditioning in the rooms and some missing basics like drinking water in the rooms.
Room service is a mixed bag; while some guests had positive interactions with polite and friendly staff, others critiqued the orientation and quality of the service provided. A few reviews noted complications, such as the shower not working properly or the rooms not being adequately clean, particularly the bathrooms.
Despite these inconsistencies, many guests believe that Hotel Andes Plaza offers good value for money, particularly noting the comfort and size of the rooms alongside its central location that provides easy access to nearby stores and restaurants. Those looking for a basic, comfortable stay and good service might find this hotel to meet their expectations, while potential visitors sensitive to noise and dated decor should consider these factors when booking.
Beds
However, some guests noted that the beds tend to be on the firmer side with a few describing the mattresses as hard or very stiff. While this firmness might not appeal to everyone, many still found the beds to be comfortable overall.
In terms of accommodations, rooms often come with two beds, which has been pointed out on numerous occasions. Despite some guests referring to these accommodations as inappropriate, the comfort of the beds seems to outweigh these concerns for many.
A minor note of caution is that a few guests mentioned issues with mattress quality and bed linens, such as dust on the sheets and a poor mattress. Despite these isolated complaints, the predominant sentiment seems to favor the comfort offered by the hotel's bedding.
Cleanliness
The dining area and other shared spaces are also described as sparkly clean, contributing to a pleasant stay. The hotel’s adherence to cleanliness protocols, especially during the Covid-19 period, seems to be well-appreciated by visitors. The attention to cleanliness is simply outstanding, making Hotel Andes Plaza a reliable choice for travelers who prioritize a hygienic environment.
Staff
Visitors appreciate the swift check-in process and the attentiveness of the service personnel, who are described as incredibly diligent and always willing to help. The general ambiance created by the staff's warmth and positivity greatly contributes to an enjoyable stay. The breakfast options also receive positive feedback, adding to the overall satisfaction.
However, there are a few points of contention. Some guests mention occasional lapses in attentiveness and instances of rudeness, particularly from certain members of the restaurant team and parking staff. Despite these isolated incidents, the general consensus leans heavily toward praise for the friendly and accommodating nature of the hotel staff.
Overall, the reviews indicate that Hotel Andes Plaza excels in creating a welcoming environment primarily driven by its dedicated and pleasant staff, making it a favored choice for travelers seeking excellent service and genuine hospitality.
Wi-Fi
Parking
4 Star
No, Hotel Andes Plaza doesn't have any pool.
No, a spa isn't available at Hotel Andes Plaza.
No, Hotel Andes Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Andes Plaza.
Yes, Hotel Andes Plaza has a gym.
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