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Summary of reviewsMercure Bogota BH Zona Financiera, located in the prime Chapinero district, is celebrated for its strategic and vibrant location. Guests benefit from easy access to key areas and a wealth of dining and entertainment options within walking distance. The neighborhood is well-secured with pleasant, well-lit streets contributing to a safe environment even at night. This convenience is particularly appreciated by both business and leisure travelers, ensuring reduced travel times and easy exploration of popular spots like Zona G, Zona Rosa and the Financial Zone.
The hotel's breakfast consistently receives positive feedback, praised for its variety, balance and the quality of food and service. Guests value the delicious and abundant offerings, including healthy options, fresh fruits and customizable egg dishes. However, some noted a need for quicker replenishments and more diversity. Despite these minor critiques, the friendly and attentive service leaves a favorable impression.
While dinner service is absent, the plethora of nearby dining establishments compensates, offering guests delightful external culinary experiences. The hotel's proximity to high-end restaurants and cafes ensures guests have access to diverse dining options, even though the absence of in-house dining and room service during lunch and dinner is a noted shortfall.
The rooms at Mercure Bogota BH Zona Financiera are spacious, modern and highly praised for their cleanliness and comfort. Guests appreciate the ample natural light, beautiful views and comfortable beds, although some highlight issues with soundproofing and minor in-room amenities. The professional cleaning staff constantly ensures the rooms are in pristine condition, contributing to the overall comfort.
The hotel’s exceptional cleanliness extends to common areas, reinforcing the high standards maintained by the attentive staff. Personnel, including notable staff members like Andres, Arnold and Patricia, are frequently commended for their friendly and efficient service, helping to create a warm and welcoming atmosphere. This excellent service considerably enhances the guest experience.
While the WiFi service receives mixed reviews with some guests encountering instability and connectivity issues, the overall service is deemed satisfactory by most guests. The gym, though small and basic, meets the needs of some guests but falls short due to limited equipment and space.
Located in Chapinero, the hotel is well-suited for enjoying Bogota’s vibrant nightlife with numerous trendy restaurants and entertainment spots nearby. The area’s safe walking distance to nightlife options makes it an ideal base for both leisure and business travelers.
In conclusion, Mercure Bogota BH Zona Financiera stands out for its unbeatable location, exceptional staff service and high cleanliness standards. The comfort of the rooms and the quality of breakfast further enhance its appeal, despite minor areas needing improvement. This hotel is highly recommended for travelers seeking a comfortable, convenient and well-serviced stay in Bogota. Show more
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4-Star Hotel
This hotel is located in the financial district and offers comfortable accommodations and reliable service. It is well-suited for business travelers and provides convenient access to key commercial areas.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a flat-screen TV, a coffee machine, a wardrobe, a sofa as well as city views. The unit offers 2 beds.
Superior Double RoomThe unit offers 1 bed.
About Mercure Bogota BH Zona Financiera
License: 23260
Guest Reviews
8.6
Very Good
Location
Mercure Bogota BH Zona Financiera is situated in a prime location in the Chapinero district of Bogota, offering guests the luxury of being in a well-secured and vibrant area. The central location provides easy access to key parts of the city, making it convenient for both business and leisure travelers. Guests have praised the hotel's proximity to popular spots like Zona G, Zona Rosa and the Financial Zone, all reachable on foot. The neighborhood is bustling with numerous restaurants, cafes, bars and supermarkets, ensuring that essential amenities and enjoyable outings are always nearby.
The area is noted for its safety and pleasant atmosphere with well-lit streets that remain active and secure even at night. Many visitors appreciate the ease of getting around, whether by local bus lines or via private transport organized by the hotel. Furthermore, the hotel’s strategic positioning on the 7th avenue grants swift access to the city's main attractions.
In addition to its excellent location, guests have highlighted the cleanliness and comfort of the rooms, along with modern architecture and beautiful views of the Orientales hills. The friendly and accommodating staff further enhance the overall experience, contributing significantly to the hotel's positive reviews. The location also ensures reduced travel time, making it optimal for those with packed itineraries.
Overall, Mercure Bogota BH Zona Financiera is acknowledged for its unbeatable, central and convenient location, helping visitors to explore Bogota with ease while enjoying a comfortable stay.
Breakfast
The breakfast experience at Mercure Bogota BH Zona Financiera receives a generally positive reception. Guests frequently praise the breakfast as delicious, abundant and offering a good variety. Many highlight the balanced and complete nature of the offerings which include healthy options, sweet treats, fresh fruits, eggs and bread. The breakfast is described as very good with excellent service and many appreciate the ability to order eggs to their liking.
However, not all feedback is glowing. Some guests feel the breakfast lacks variety and is not as varied as expected with a few finding it to be basic or not meeting their expectations. There are mentions of the buffet being slow to replenish and some guests point out that it should offer more local food diversity. Despite these criticisms, the majority seem to enjoy the breakfast and the friendly and attentive service provided by the staff, particularly highlighted by several reviewers, contributes to a positive overall experience.
Dinner
Mercure Bogota BH Zona Financiera receives mixed feedback concerning its dinner service. Notably, there is no in-house restaurant service available during lunch and dinner times, as well as no room service between 9 am and 2 pm. Some guests faced issues, including unfulfilled orders and an unpleasing delivery service experience. However, the hotel's location compensates for this with a good variety of external dining options. Within minutes, guests can find numerous ATMs, high-end restaurants and charming cafes nearby. The hotel provides menus from these neighboring restaurants, allowing guests to explore local culinary delights. Despite the lack of an in-house dining option, the delightful food from nearby establishments and the convenience of the location make dining a manageable experience.
Rooms
Mercure Bogota BH Zona Financiera offers spacious and modern rooms that impress guests with their size and cleanliness. Many describe the rooms as comfortable, well-lit and equipped with all necessary amenities, making them ideal for a restful stay. The hotel design is contemporary and the rooms often feature large windows that provide ample natural light and even pleasant views of the surroundings.
The beds are frequently highlighted for their comfort, contributing to an overall restful experience. Bathrooms are compact but well-maintained, although some guests note that the sink is located outside the main bathroom area, which can be unconventional for some.
While the rooms generally meet expectations, some issues arise with soundproofing and the occasional missing or malfunctioning amenities, such as coffee makers. Despite these minor drawbacks, the cleaning staff ensures the rooms are spotless, adding to the comfort and appeal.
Overall, the spacious, clean and modern rooms at Mercure Bogota BH Zona Financiera, combined with a central location, make it a suitable choice for travelers, though improvements in sound insulation and in-room amenities could enhance the guest experience further.
Beds
Mercure Bogota BH Zona Financiera's beds have garnered a variety of feedback from guests with a predominance of positive remarks. Many reviewers highlight the comfort of the beds, often describing them as very comfortable or super comfortable, contributing significantly to a restful stay. The beds frequently receive compliments for their comfort with some guests noting top-quality comfort, perfect mattresses and wonderful pillows. Descriptions such as comfortable bed, very comfortable bed and comfortable mattress are recurrent throughout the reviews.
Guests also appreciate the clean and spacious rooms, which often enhance the overall comfort experience. However, opinions on the firmness of the mattresses are divided. While some guests find the mattresses perfect, others mention them being too hard or too soft. There are comments suggesting that the mattresses and pillows could be improved, pointing out instances of hard mattresses and pillows and even some mentioning mattresses with bothersome springs.
Despite a few mentions of squeaky beds or issues with firmness, the general consensus leans towards a positive experience with the comfort of the bedding being a notable highlight for many. The clean, spacious rooms and modern facilities further complement the comfortable sleeping arrangements, making it evident that Mercure Bogota BH Zona Financiera prioritizes the comfort of its guests.
Cleanliness
Mercure Bogota BH Zona Financiera enjoys widespread acclaim for its high standards of cleanliness. Guests universally appreciate the pristine condition of the rooms and facilities. From the spotless rooms to the immaculate common areas, the hotel maintains an excellent level of hygiene that consistently receives positive remarks. The cleaning staff also get high praise for their attentive and meticulous service, ensuring that rooms are well maintained and guests feel at home.
Besides cleanliness, the hotel's modern decor and comfort further enhance the guest experience. The location is another significant advantage, situated in a safe, pleasant neighborhood with close proximity to restaurants and financial services. The overall atmosphere is clean organized and inviting, making it a solid choice for business and leisure travelers seeking convenience and tidiness.
Influencers and travel enthusiasts find this hotel to be a reliable choice for a clean and comfortable stay in one of Bogota's best areas. While a few minor maintenance issues were noted, the exceptional cleaning standards largely overshadow these occasional shortcomings. In summary, Mercure Bogota BH Zona Financiera offers a top-notch experience marked by impeccable cleanliness, comfort and a highly favorable location.
Staff
Mercure Bogota BH Zona Financiera consistently earns high praise for its exceptional staff. From the moment guests check in to their departure, the friendly and attentive personnel ensure a seamless and welcoming experience. The reception staff, including notable individuals like Andres and Arnold, are frequently highlighted for their efficiency and willingness to go above and beyond. Guests appreciate the personalized attention, whether it's expedited check-ins or helpful recommendations about the city.
The restaurant's team also stands out with staff members like Patricia being particularly commended for their service. Cleanliness and a supportive attitude are recurring themes with many guests noting the impressive upkeep of rooms and common areas. The overall human quality of the staff is described as incredible, fostering a warm and hospitable atmosphere.
Despite a few isolated mentions of less helpful interactions, the vast majority of feedback underscores a commitment to excellent service. The staff's kindness, professionalism and ability to address and resolve any concerns significantly contribute to the hotel's positive reputation. This consistent level of care and attention makes Mercure Bogota BH Zona Financiera a standout choice for visitors seeking a hospitable and well-serviced stay in one of the city's prime locations.
Wi-Fi
The WiFi service at Mercure Bogota BH Zona Financiera receives mixed reviews from guests. Many travelers have found the WiFi to be good with some even describing it as excellent and top grade. The connection quality provides a satisfactory experience for most, ensuring comfort and convenience during their stay. However, there are also frequent mentions of issues such as instability, dropping connections and incompatibility with Apple devices. Some guests noted that the WiFi was not always reliable or optimal, which could be a concern for those relying on a strong internet connection. Despite these drawbacks, the overall experience with the WiFi service appears to be adequate, complementing the hotel's other offerings, like vending machines in the lobby.
Gym
Mercure Bogota BH Zona Financiera's gym has received mixed reviews. Some guests appreciated the hotel's efforts, describing the gym as small but decent and a nice-sized basic facility suitable for holiday workouts. The gym’s simplicity caters to those who value proximity to necessary amenities like the supermarket and the financial center of the city. However, there were notable critiques, including the limited equipment comprising only three cardio machines and the absence of weights. Additionally, some guests mentioned that the machines didn’t work and the space wasn’t sufficient. A few reviewers were disappointed enough to find other fitness options nearby. Overall, while some saw the gym as a modest convenience, others felt it required significant improvements.
Nightlife
The Mercure Bogota BH Zona Financiera enjoys an advantageous location in the bustling Chapinero neighborhood, offering guests an excellent nightlife experience. The hotel lies in close proximity to various vibrant dining and entertainment options. Trendy restaurants are just a short walk away, providing an array of culinary delights. The Chapinero area, known for its lively atmosphere, is easily accessible and brimming with life, ensuring guests are never far from the action.
Despite its central position, the hotel is in a calm region, strategically located to avoid the chaos of the city center and the noisier higher regions packed with bars and nightclubs. Guests appreciate the safe environment with restaurants, shops and bars/clubs all within a comfortable walking distance. The renowned Zona T is right next door, further enhancing the hotel's appeal for those looking to explore Bogota's nightlife.
Additionally, walking distance to Zona G offers even more nightlife options, making the Mercure an ideal spot for both leisure and business trips. Overall, this hotel provides an excellent base for enjoying the vibrant and diverse nightlife of Bogota.
4 Star
Mercure Bogota BH Zona Financiera receives mixed reviews regarding its four-star rating, yet consistently earns praise for its breakfast and service. Guests noted that the breakfast is delicious, varied and often highlighted the friendliness and helpfulness of the staff serving it. Some reviews emphasized the perfect breakfast experience, complete with options to order eggs to personal preference, while others remarked on the balanced and spectacular daily offerings. However, there were mentions of the breakfast starting a bit late at 7:00 AM and lacking some variety to make it perfect.
On the service front, the hotel reportedly aligns well with the standards of a four-star chain like Mercure, featuring friendly and attentive staff. While some guests assert that the hotel highly deserves its four-star rating due to excellent service and pleasant breakfast experiences, others feel it falls short of four-star expectations, citing issues like poor quality and a non-functional restaurant post-breakfast. Despite this, for those seeking a reliable four-star experience in a financial district setting, the hotel comes recommended.
Business
Mercure Bogota BH Zona Financiera has received favorable feedback from business travelers with many highlighting its excellent location in the financial area of Bogota. Its central setting in a safe neighborhood is particularly appreciated, making it convenient for those with professional commitments. Guests find the hotel to be comfortable and clean, which adds to its appeal. It is considered very good value for money, making it a sensible choice for short work trips.
However, the hotel falls short in providing dedicated business spaces, which may be a drawback for those needing meeting facilities. Despite this, it remains a well-regarded option for business stays due to its strategic location and overall good value. While the immediate surroundings may not be aesthetically pleasing, the hotel's proximity to the financial center and other key business locations outweighs this minor inconvenience. Overall, it is viewed as a superb choice for business trips due to its convenience, cleanliness and affordability.
Accessible
Mercure Bogota BH Zona Financiera has been praised for its accessibility, making it a convenient choice for guests with disabilities. The hotel offers easy access with its location being easy to reach and navigate. Visitors noted that it is situated in an easily accessible area, close to essential facilities such as a gym and supermarket, which adds to the convenience of the stay. Additionally, the hotel is well-equipped for accessibility needs. Guests also commended the friendly and helpful staff, who were attentive and provided guidance on nearby attractions and amenities. Overall, the accessibility and accommodating nature of the hotel contribute to a comfortable and hassle-free experience for guests.
No, Mercure Bogota BH Zona Financiera doesn't have any pool.
No, a spa isn't available at Mercure Bogota BH Zona Financiera.
No, Mercure Bogota BH Zona Financiera doesn't allow dogs.
Yes, parking facilities are available at Mercure Bogota BH Zona Financiera.