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Sheraton Bogotá Hotel

Bogota , Calle 25 B N°69 C 80 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Bogotá Hotel is a great choice for travelers seeking a convenient and comfortable stay in Bogotá. The hotel's prime location, just 10 minutes away from the airport, makes transportation to and from the hotel a breeze. Guests have praised the excellent location with many commenting on the reliable shuttle service provided to and from the airport. The hotel's facilities, service and restaurant also received high marks from guests. The breakfast is exceptional with a variety of Colombian and international options and the staff is attentive and friendly. The rooms are spacious and comfortable with beautiful decorations and clean bathrooms. The hotel also offers a luxurious spa, well-equipped gym and a desirable pool. The staff is incredibly responsive and professional, exceeding guests' expectations. The hotel is also well-suited for business travelers with great facilities. Overall, the Sheraton Bogotá Hotel offers an exceptional five-star experience for guests looking for a total quality experience in Bogotá.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Classic King Room, Guest room, 1 King This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Classic Twin Room, Guest room, 2 Twin/Single Bed(s) The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 2 beds.

Club Twin Room, Club level, Guest room, 2 Double, High floor This double room has a minibar and air conditioning. This room has access to our Sheraton Club

Club King Room, Club level, Guest room, 1 King, High floor This double room features air conditioning, cable TV and minibar. This room has access to our Sheraton Club

Classic Queen Room, Guest room, 1 Queen This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Classic Junior Suite, 1 Bedroom Junior Suite, 1 King The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 1 bed.

About Sheraton Bogotá Hotel

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Guest Reviews

8.9

Excellent

Location

The Sheraton Bogotá Hotel boasts a prime location, just 10 minutes away from the airport, making transportation to and from the hotel a breeze. The location is perfect for those seeking a safe area of Bogota, away from the hustle and bustle of the city center. Guests have praised the excellent location with many commenting on the reliable shuttle service provided to and from the airport. The hotel's facilities, service and restaurant also received high marks from guests. Overall, the Sheraton Bogotá Hotel is very well located, making it an excellent choice for travelers looking for a convenient and comfortable stay in Bogota.

Breakfast

The breakfast at Sheraton Bogotá Hotel receives high praise from guests. They describe it as delicious, diverse, excellent and amazing with a variety of Colombian and international options. Many guests appreciate the fresh fruit and hot options and some mention the option to sit outside and enjoy the lovely weather and view. The staff is also highlighted for their attentive and friendly service during breakfast. While a few guests express disappointment with the lack of variety or organization, the positive reviews vastly outnumber the negative ones. Overall, the breakfast at Sheraton Bogotá Hotel is described as exceptionally good and a highlight of the stay.

Dinner

According to guest reviews, the dinner options at Sheraton Bogotá Hotel are a mixed bag. The lounge "La Chimenea" and the sushi buffet seem to be standout favorites among guests. However, the on-site restaurant has received mixed reviews with some guests reporting limited and overpriced menus, while others enjoyed the delicious A1 sushi. Some guests have also noted deficiencies in the quantity and variety of food offered during lunch hours, particularly on weekends. And while some guests have found the menu items to be quite tasty, others have reported issues with overcooked or overly salty dishes. It's worth noting that some guests have also had negative experiences with the service from certain waitstaff. Overall, guests seem to vary in their opinions of the dining options at the hotel.

Rooms

The Sheraton Bogotá Hotel boasts beautiful room decorations and immaculate, spacious rooms with comfortable beds and clean bathrooms. Despite some odd room layouts and broken items, guests generally praised the hotel's facilities and comfortable rooms. The staff were also frequently mentioned for their friendliness and helpfulness. Some guests noted that the hotel is showing signs of age, but overall the rooms were described as clean, spacious and comfortable with nice amenities such as huge and comfortable beds. However, some guests did have negative experiences with untidy rooms or an unpleasant smell. The hotel also offers free transportation to and from the airport, a varied breakfast and a gym. While some guests found the hotel to be expensive for the quality of the rooms, others praised it as a comfortable and clean option.

Beds

The Sheraton Bogotá Hotel boasts of comfortable and spacious rooms that ensure a good night's sleep with their comfortable beds. The hotel's beds are praised for being super comfortable and spacious with some guests calling them "prima bedden" and "heerlijk bed". The comfort of the beds was a highlight for many of the guests' stays at the hotel with reviews emphasizing the "comodidad de las camas" and "beds comfort". With all its perks including an excellent breakfast, gym and friendly staff, the Sheraton Bogotá Hotel's comfortable beds make for a perfect night's sleep in Bogotá.

Cleanliness

When it comes to cleanliness, Sheraton Bogotá Hotel receives high praise from guests. They describe the rooms as immaculate, clean, comfortable and spacious. The bathrooms are also consistently mentioned as being clean and enjoyable. Guests appreciate the facilities and the comfortable beds. The hotel provides a wide range of amenities such as an outdoor pool, gym and sauna, which help guests unwind. In terms of service, guests find the staff friendly and attentive to their needs. The hotel also provides free shuttle service to and from the airport. Some guests do note minor issues with the cleaning staff not upholding a standard, but overall, guests seem happy with the cleanliness of the hotel.

Staff

Sheraton Bogotá Hotel boasts an incredibly responsive and professional staff, who are attentive and friendly throughout guests' stays. The hotel's polite and friendly staff go above and beyond to provide helpful and supportive service, exceeding guests' expectations. Guests praised the hotel's excellent service from staff, who are always smiling and willing to help with any requests. Additionally, many reviewers mentioned specific staff members by name for exceptional service, including Marisol, Alejandra and John. Overall, guests appreciated the warm and friendly environment created by the hotel's supportive and accommodating staff, who made their stays memorable and delightful.

Spa

If you're looking for a luxurious spa experience in Bogotá, you won't want to miss the Sheraton Bogotá Hotel. Guests rave about the top-notch service and reasonable pricing at this spa, which offers a variety of treatments and facilities to help you unwind. Whether you're interested in the sauna seca or banho turco or you simply need a place to store your luggage and freshen up before a flight, you'll find everything you need here. And with excellent staff members like Sta. María Alejandra Espinal and Jeimy Bustos, as well as skilled masseuses like Sra. Rocío, you're sure to leave feeling relaxed and rejuvenated. The only downside? Some guests report a lack of information about the spa, but this is a small detail in an otherwise exceptional experience. Merci encore for an unforgettable stay!

Gym

Guests of the Sheraton Bogotá Hotel have praised the hotel's fitness facilities with many describing the gym as well-equipped and boasting a good range of equipment. In particular, guests have enjoyed using the treadmills overlooking the pool area. The pool and gym facilities have also been described as clean and hygienic. For some guests, the gym has been a highlight of their stay, helping them to unwind and disconnect. However, a few guests have criticized the gym, describing it as small and with limited equipment. Overall, guests seem to appreciate the hotel's commitment to maintaining a high level of fitness and wellness facilities.

Pool

Guests have had mixed experiences with the pool at Sheraton Bogota Hotel with some encountering temporary closures and issues such as turbidity and debris. However, many guests have enjoyed the great climate-controlled pool, praising its cleanliness and hygiene. There are those who appreciate the pool's heated nature, which makes swimming sessions comfortable. The pool is a desirable amenity for guests with some viewing it as a highlight of their stay. Despite some minor issues, guests seem to enjoy the pool and consider it a great place to relax and unwind.

Parking

Guests who have stayed at Sheraton Bogotá Hotel have shared their thoughts on the parking facilities provided by the hotel. While some guests reported that they did not have any issues with the parking, others mentioned that the distance between the parking area and the hotel entrance was relatively far. However, the hotel does offer a free shuttle service to and from the airport, which guests appreciated. Some guests found the parking management system to be inefficient with required paperwork upon exit. One guest noted that it was the first time they had seen hotel staff privileged to park in better spots than guests. Some guests even had trouble finding the parking area due to inadequate signage and lack of lighting. A few guests also mentioned that they were charged a different amount than what they anticipated.

5 Star

Sheraton Bogotá Hotel offers an exceptional five-star experience for guests looking for a great place to stay in Bogotá. The hotel's facilities and services exceed expectations with its excellent attention and service from the reception to the housekeeping staff. The rooms are superb with comfortable beds, impeccable installations and a peaceful atmosphere despite being between the city and the airport. Guests rave about the excellent buffet breakfast and exceptional service from the waiters. Overall, this is an excellent option for those seeking a total quality experience in Bogotá. While some guests say it is not quite a five-star hotel, the majority consider it exceptional and would certainly return.

Business

If you're on a business trip and need a great place to stay, look no further than the Sheraton Bogotá Hotel. Guests have praised its convenient location near the airport with transportation to and from provided. The hotel is also well-suited for business travelers with great facilities that have been described as "very good" by guests. One reviewer even recommended the hotel specifically for business travelers. So whether you're on a solo trip or traveling with colleagues, the Sheraton Bogotá Hotel is a top choice for your next business trip.

Yes, Sheraton Bogotá Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Sheraton Bogotá Hotel.

No, Sheraton Bogotá Hotel doesn't allow dogs.

Yes, parking facilities are available at Sheraton Bogotá Hotel.

Yes, Sheraton Bogotá Hotel has a gym.

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