Sonesta Hotel Bogotá
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Summary of reviewsSonesta Hotel Bogotá is highly praised by its guests, who appreciate its prime location, cleanliness, comfort and modern amenities. Nestled in a peaceful and upscale neighborhood, it provides easy access to a variety of shops, restaurants and bars, including the nearby Unicentro Shopping Center. The location is ideal for both business travelers and tourists, offering a safe and tranquil environment that is still well-connected via taxis and private transportation.
The hotel’s breakfast receives consistent acclaim for its variety and quality with a buffet that includes fresh fruits, cereals, breads, pastries and eggs prepared in multiple ways. Guests celebrate the taste and freshness of the offerings, as well as the attentive service from the staff. Although there are mentions of limited variety on some days, the overall consensus is positive, making breakfast a standout feature.
The dining experience, particularly at the hotel's steak restaurant Cooks Porterhouse, is noted for its delicious food and variety of dishes. Room service is appreciated for its promptness, even at late hours. While there are some suggestions for menu improvement and occasional service lapses, the proximity to excellent dining alternatives nearby provides ample options for guests.
Rooms at Sonesta Hotel Bogotá are modern, spacious and beautifully arranged with comfortable beds and soundproofing that enhances a restful stay. Guests praise the cleanliness maintained by the housekeeping staff and enjoy amenities like good showers, bathrobes and in-room coffee and tea. While minor issues like hallway noise and lighting could be improved, the overall ambiance and value for money are highly appreciated.
The hotel's cleanliness is frequently highlighted with spotless facilities and high hygiene standards being a recurring theme in reviews. Guests commend the cleaning staff for their dedication, although a few note occasional lapses in cleaning protocols and carpet maintenance.
The staff at Sonesta Hotel Bogotá are consistently described as friendly, helpful and professional, contributing significantly to the positive guest experience. While there are a few mentions of slower service at the front desk, the overall sentiment is one of exceptional customer service.
The hotel’s free Wi-Fi service is generally well-regarded with most guests finding it fast and reliable throughout the premises. Although some note occasional connectivity issues, the majority view the network performance favorably.
Guests also appreciate the convenient and free parking, though some mention minor difficulties with access and navigation of the parking area.
For families, Sonesta Hotel Bogotá offers an appealing option with its family-friendly environment, numerous activities for children and proximity to shopping and parks. The staff's warm and welcoming demeanor further enhances the family experience.
The beds at the hotel receive high marks for comfort, often described as large and extremely comfortable, contributing to a relaxing stay. Daily maintenance ensures they remain clean and tidy.
Overall, Sonesta Hotel Bogotá is seen as aligning with five-star standards, thanks to its luxurious amenities, excellent customer service and top-notch facilities. Business travelers also find it an ideal destination due to its modern environment and strategic location. Despite minor criticisms, the overwhelming feedback is positive, making it a strong choice for diverse travelers looking for comfort and quality in Bogotá.
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The hotel’s breakfast receives consistent acclaim for its variety and quality with a buffet that includes fresh fruits, cereals, breads, pastries and eggs prepared in multiple ways. Guests celebrate the taste and freshness of the offerings, as well as the attentive service from the staff. Although there are mentions of limited variety on some days, the overall consensus is positive, making breakfast a standout feature.
The dining experience, particularly at the hotel's steak restaurant Cooks Porterhouse, is noted for its delicious food and variety of dishes. Room service is appreciated for its promptness, even at late hours. While there are some suggestions for menu improvement and occasional service lapses, the proximity to excellent dining alternatives nearby provides ample options for guests.
Rooms at Sonesta Hotel Bogotá are modern, spacious and beautifully arranged with comfortable beds and soundproofing that enhances a restful stay. Guests praise the cleanliness maintained by the housekeeping staff and enjoy amenities like good showers, bathrobes and in-room coffee and tea. While minor issues like hallway noise and lighting could be improved, the overall ambiance and value for money are highly appreciated.
The hotel's cleanliness is frequently highlighted with spotless facilities and high hygiene standards being a recurring theme in reviews. Guests commend the cleaning staff for their dedication, although a few note occasional lapses in cleaning protocols and carpet maintenance.
The staff at Sonesta Hotel Bogotá are consistently described as friendly, helpful and professional, contributing significantly to the positive guest experience. While there are a few mentions of slower service at the front desk, the overall sentiment is one of exceptional customer service.
The hotel’s free Wi-Fi service is generally well-regarded with most guests finding it fast and reliable throughout the premises. Although some note occasional connectivity issues, the majority view the network performance favorably.
Guests also appreciate the convenient and free parking, though some mention minor difficulties with access and navigation of the parking area.
For families, Sonesta Hotel Bogotá offers an appealing option with its family-friendly environment, numerous activities for children and proximity to shopping and parks. The staff's warm and welcoming demeanor further enhances the family experience.
The beds at the hotel receive high marks for comfort, often described as large and extremely comfortable, contributing to a relaxing stay. Daily maintenance ensures they remain clean and tidy.
Overall, Sonesta Hotel Bogotá is seen as aligning with five-star standards, thanks to its luxurious amenities, excellent customer service and top-notch facilities. Business travelers also find it an ideal destination due to its modern environment and strategic location. Despite minor criticisms, the overwhelming feedback is positive, making it a strong choice for diverse travelers looking for comfort and quality in Bogotá.
Business Hotel
This hotel offers sophisticated designer rooms and direct access to the 127 Metro Shopping and entertainment arcade. It has meeting and event spaces, modern rooms, and internet access. It provides a business center, catering services.
Hotel with Parking
Sonesta Hotel Bogotá provides complimentary parking for guests, offering the choice between convenient valet parking and free self-parking on the premises.
EV charging stations
Accessible Hotel
This hotel is recognized for its commitment to providing a comfortable and accommodating stay for all guests. It offers features designed to enhance the experience for individuals requiring specific accessibilities.
Hotel with Gym
This hotel is tagged as having gym amenities.
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station. Guests benefit from free public parking on site, and both a parking garage and valet parking services are available.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
5-Star Hotel
About Sonesta Hotel Bogotá
License: 23215
Guest Reviews
Location
Guests have consistently highlighted the hotel's strategic and safe location, perfect for both business travelers and tourists. It is situated in a cozy, upscale area, making it easy to navigate the city via taxis or private transportation. Several reviews underscore the fact that the location is not overly touristy, which adds to the tranquility and safety of the area.
Aside from the prime location, visitors also praised the hotel for its cleanliness, comfort and modern facilities. The friendly and attentive staff, along with a varied and delicious breakfast, made stays even more enjoyable. Despite being a bit removed from the main town, the convenience of nearby shopping malls and transportation options made up for it.
Overall, Sonesta Hotel Bogotá offers a well-located base for exploring the city, enjoying local amenities and ensuring a comfortable stay with excellent service.
Breakfast
The breakfast is celebrated not only for its diversity but also for its taste and freshness with many guests deeming it delicious and even sensational. The attentive staff adds to the positive experience, ensuring that all needs and requests are promptly met, sometimes even providing recommendations for local dishes to try.
Despite a few mentions of limited variety on certain days, the overall consensus is overwhelmingly positive. Guests appreciate the completeness of the breakfast spread, describing it as substantial and varied enough to cater to different tastes. With exceptional service and a range of high-quality food options, the breakfast at Sonesta Hotel Bogotá stands out as a highlight, making it a memorable part of the hotel experience.
Dinner
Great breakfast options are another highlight, featuring made-to-order eggs, a variety of choices and unique homemade Colombian fruit marmalades, which leave a lasting impression. The orange juice served has also received special mention for its delightful taste.
However, there are a few drawbacks noted by some guests. Certain reviews suggest that the restaurant needs improvement, citing issues such as repetitive menu offerings that can become tiresome after a few days and occasional problems with food quality. Additionally, the restaurant service can sometimes fall short with instances of products not being restocked.
Despite these occasional hiccups, the proximity of the hotel to excellent dining alternatives nearby provides guests with a variety of good restaurant options if they wish to explore beyond the premises. This blend of in-house dining satisfaction and nearby culinary choices makes Sonesta Hotel Bogotá a solid option for travelers looking to enjoy their meals.
Rooms
Amenities such as a good shower, bathrobes and in-room coffee and tea stations further enhance the guest experience, while spacious layouts provide plenty of room to relax. The hotel is noted for its quiet ambiance with rooms that effectively block out external noise, although some minor issues like occasional hallway noise and lighting could be improved.
The hotel's luxurious yet modern aesthetic resonates with many guests, though a few rooms might benefit from additional decorative touches. Reviews also mention excellent services, from a standout breakfast to attentive reception staff, contributing to a feeling of good value for money.
Overall, Sonesta Hotel Bogotá stands out as a top choice for those seeking comfort, cleanliness and a touch of modern elegance in a safe, pleasant location.
Beds
Apart from the comfort, the maintenance of these beds is well-regarded with daily bed-making ensuring a tidy and neat appearance. The air conditioning in the rooms adds to the overall comfort. Cleanliness stands out with many guests noting the large beds are spotless and well-kept. The rooms are spacious, featuring king-size beds that provide ample space for relaxation, often complemented by good seating arrangements.
However, it’s worth noting a few reviews mention the beds being on the hard side or not as comfortable. Despite these occasional comments, the majority consensus remains overwhelmingly positive with guests describing the beds as being one of the best aspects of their stay.
In summary, Sonesta Hotel Bogotá delivers on providing large, clean and very comfortable beds, contributing significantly to a pleasant guest experience.
Cleanliness
The cleaning staff receives numerous accolades for their efforts and many guests appreciate the clean environment and organized spaces throughout the hotel. The hotel's modern and clean style further enhances the overall impression of a well-kept property.
Though the majority of reviews are positive, a few point out areas needing improvement, such as occasionally missed cleaning protocols and improperly cleaned carpets. Nonetheless, the overwhelming consensus is that Sonesta Hotel Bogotá excels in providing a clean and comfortable stay for its guests.
Staff
Wi-Fi
A few less positive comments mention occasional issues with connectivity and slow internet in some rooms, suggesting there may be inconsistencies. However, these instances seem to be the exception rather than the norm, as most feedback emphasizes the strong network performance.
The complimentary Wi-Fi combined with positive remarks about the breakfast and friendly staff further contributes to an overall pleasant stay. Despite the sporadic mentions of connectivity issues, Sonesta Hotel Bogotá's Wi-Fi service is mostly viewed favorably by its guests, enhancing their overall experience at the hotel.
Parking
Family
The welcoming and always-smiling staff add to the warm atmosphere and go out of their way to assist, ensuring everything families might need is promptly provided. For the kids, particular highlights include the daily chocolate variety and the popular afternoon 'snow show,' making it a memorable experience every year.
Apart from the indoor activities, the proximity to Country Park offers a delightful escape for a family walk, adding to the overall appeal. The hotel is praised for its cleanliness and safety, making it a reassuring option for parents. Overall, Sonesta Hotel Bogotá stands out as a highly recommended family-centric hotel, offering a great location and numerous activities that cater to both children and adults alike.
5 Star
Breakfast at Sonesta Hotel Bogotá stands out with many guests highlighting the varied and full menu. The quality of the food and the dining experience were repeatedly described as excellent. Combined with top-notch room service, the hotel provides a delightful start to the day for its visitors.
The hotel’s location also adds to its appeal, placing guests in a convenient spot within Bogotá. Many found it safe and family-friendly with good Wi-Fi provided throughout the premises.
Despite some minor criticisms about certain amenities not meeting five-star expectations, the overall feedback from guests is quite positive. The commitment to cleanliness, comfort and a friendly atmosphere, coupled with good customer care, solidifies Sonesta Hotel Bogotá as a strong contender in the five-star hotel category.
Business
Business professionals praise the hotel for its superb business facilities, which cater perfectly to corporate events, meetings and conferences. The availability of meeting rooms and business-related services such as printing enhances its appeal for work-related trips. The attentive and professional staff contributes to a smooth and efficient experience, making Sonesta a top choice for high-end business travel.
The hotel's quiet and comfortable rooms ensure a restful stay, allowing guests to focus on their business tasks without distractions. The relaxed atmosphere provides an excellent environment for both work and relaxation, seamlessly blending business with leisure.
Overall, Sonesta Hotel Bogotá is highly recommended for corporate stays due to its excellent location, focused services and well-suited amenities for business travelers. Its reputation as the best hotel in Bogotá for attention and services makes it a consistent choice for those visiting the city on business.
Accessible
Honeymoon
Luxury
Romantic
No, Sonesta Hotel Bogotá doesn't have any pool.
Yes, a spa is available at Sonesta Hotel Bogotá.
No, Sonesta Hotel Bogotá doesn't allow dogs.
Yes, parking facilities are available at Sonesta Hotel Bogotá.
Yes, Sonesta Hotel Bogotá has a gym.
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