Birchwood Hotel and OR Tambo Conference Centre

Boksburg -26.17838500, 28.24866600 , 14 View Point Street (Show on Map)
8.4
Very Good


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Summary of reviewsThe Birchwood Hotel and OR Tambo Conference Centre is widely acclaimed for offering a variety of positive experiences to both leisure and business travelers. Its prime location near the OR Tambo International Airport, major highways, shopping malls and restaurants offers unmatched convenience and accessibility. The tranquil and secure environment with beautifully maintained grounds provides a peaceful atmosphere, making it an ideal choice for overnight stays and quick commutes.

Guests consistently commend the breakfast experience, highlighting the wide variety and quality of the buffet. Many enjoy the fresh and sumptuous options, including a healthy corner and made-to-order eggs, all served in a friendly and clean environment. Despite some calls for more menu variety and extended breakfast hours, the overall impression is highly positive.

The dining options at the hotel, especially the Grill on One Twenty restaurant, receive notable praise for their tasty and well-prepared dishes, such as rib-eye steaks and oxtail. The ambiance and the late operating hours of the on-site Café add to the convenience. While there are occasional service delays, the dining experience remains largely delightful.

The spacious, clean and well-maintained rooms are another highlight, offering comfort and peacefulness. Though there are rare mentions of maintenance issues and the need for refurbishment in some areas, the overall sentiment remains positive with many guests complimenting the comfortable beds and modern amenities.

The high standards of cleanliness throughout the property are frequently lauded, thanks to the diligent housekeeping staff. Despite a few isolated incidents, the majority of reviews emphasize the spotless and well-maintained environment.

The staff at Birchwood Hotel and OR Tambo Conference Centre are highly regarded for their friendliness, helpfulness and professionalism. Front desk staff, waitstaff and drivers receive special mention for their courteous and attentive service, contributing to a smooth and enjoyable stay.

The free Wi-Fi is appreciated for its fast speed and reliable connectivity, even extending to the parking lot. Although some guests encounter intermittent connectivity issues, the overall feedback remains positive.

The on-site Mangwaneni Spa is a cherished amenity, offering a peaceful and relaxing experience. Guests enjoy the massage and steam room, despite some logistical challenges related to navigating the hotel premises.

Families find the hotel accommodating with spacious rooms, though there is a noted lack of designated play areas and children-specific facilities. Overall, the family-friendly atmosphere and spacious accommodations earn positive reviews.

Golf enthusiasts benefit from the convenient availability of golf carts for transportation around the hotel grounds and nearby golf courses, enhancing their overall experience.

Guests generally find the beds comfortable and conducive to a good night's sleep. Though some mention issues with bed quality and pillows, most appreciate the cozy and clean bedding provided.

As a four-star establishment, Birchwood Hotel and OR Tambo Conference Centre meets guest expectations with spacious rooms, modern amenities, cleanliness and excellent value for money. While some areas need improvement, such as room refurbishing and additional amenities, the hotel's overall quality and service affirm its four-star status.

Finally, the hotel's business and conference facilities are highly praised. The well-equipped and spacious conference rooms make it an ideal venue for conducting business, reinforcing Birchwood Hotel and OR Tambo Conference Centre's reputation as a prime location for both leisure and professional stays.
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Categories
Hotel with Swimming Pool
The Birchwood Hotel offers an outdoor pool and a seasonal outdoor pool. It provides ample space for swimming and relaxation, complemented by poolside loungers and spa services.

  Outdoor Pool  


Business Hotel
Located near OR Tambo International Airport, this hotel offers both four-star and three-star accommodation options with free high-speed WiFi. The hotel has over 60 conference venues, including multiple event venues and meeting rooms. Guests can enjoy various dining options, a spa, gym, and pool.

4-Star Hotel
This hotel is located only a 15-minute drive from OR Tambo International Airport and provides a sauna and an outdoor pool. It features a fitness centre with a steam bath. Guests consistently praise the excellent service and friendly staff. The breakfast offerings are also a major highlight.

Hotel with Outdoor Pool
This hotel offers multiple outdoor pools, including a seasonal one, complemented by sun loungers and pool umbrellas for relaxation. Guests can also enjoy the adjacent golf course and on-site spa facilities, enhancing the leisure experience around the pool areas.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types
Executive King Room This air conditioned rooms includes a flat-screen satellite TV, a desk and a bathroom with bath and shower. The room is equipped with a microwave, refrigerator and tea-and-coffee making facilities.

Deluxe Queen Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Birchwood Hotel and OR Tambo Conference Centre is highly praised for its prime location, offering guests a sense of tranquility and convenience. It sits close to major amenities including shopping malls, restaurants and freeways, making it an ideal spot for both leisure and business travelers. The hotel's proximity to OR Tambo International Airport is a significant advantage, enhanced by a complimentary shuttle service that ensures swift and hassle-free transfers.

Guests repeatedly mention the serene and secure environment, which provides a peaceful atmosphere despite being situated near the airport. The extensive grounds are beautifully maintained, contributing to a lodge-like ambiance in the middle of an industrial area. The surrounding green scenery and open spaces offer a sense of openness and safety.

The neighborhood has a friendly, suburban feel and is within walking distance of various shops and eateries, adding to the overall convenience. The easy access to major highways and the property's strategic location make it a favorable choice for overnight stays and quick commutes.

Overall, the Birchwood Hotel and OR Tambo Conference Centre impresses with its exceptional location, outstanding amenities and excellent accessibility, providing a comfortable and convenient setting for travelers.

Breakfast
Guests at the Birchwood Hotel and OR Tambo Conference Centre praise the breakfast experience overall. Many highlighted the wide variety and quality of the buffet breakfast, describing it as fantastic, amazing and out of this world. The breakfast spread includes hot options, fruits, pastries and made-to-order eggs, often drawing special mention for its sumptuous and delicious offerings. The healthy corner and specific items like beetroot and ginger tots have delighted many.

Guests appreciated the cleanliness, friendly atmosphere and diligent service, making the dining experience enjoyable. The consistent quality of food and coffee also receives commendations with the overall breakfast deemed good value for money.

However, some guests noted that the breakfast menu remained the same throughout their stay and suggested more variety would be beneficial. Others mentioned that the breakfast closed too early, at 09:30, which felt rushed. Despite a few criticisms, the majority agree that the breakfast at Birchwood Hotel is a highlight, providing a great start to their day with an extensive and well-managed selection.

Dinner
The Birchwood Hotel and OR Tambo Conference Centre offers a commendable dining experience with a variety of on-site restaurants that have received notable praise. Diners have particularly highlighted the Grill restaurant, appreciating its tasty and well-prepared dishes such as steaks and oxtail. Many guests described their dinnertime as spectacular and amazing with some expressing satisfaction over both the food quality and the ambiance.

The Grill on One Twenty has made a strong impression for its scrumptious rib-eye steaks and efficient service, becoming a favored dining spot for guests. Additionally, the on-site Café, known for its late closing hours, provides a convenient option for those looking for a late dinner.

While the food quality is generally well-regarded, there have been mixed reviews concerning service speed and specific food offerings. Some guests experienced delays in service and food that did not meet their expectations. However, these instances seem to be outweighed by the majority positive feedback, recognizing the restaurant's overall good ambiance and delicious culinary options.

In summary, dining at the Birchwood Hotel and OR Tambo Conference Centre is largely a delightful experience with standout mentions for the Grill restaurant's excellent food and service. Despite some areas needing improvement, the hotel's restaurants offer a satisfying and varied dining experience for visitors.

Rooms
Birchwood Hotel and OR Tambo Conference Centre receives a consistent appreciation for its spacious and clean rooms. Guests often praise the large, comfortable and well-maintained accommodations that meet their expectations. The rooms are described as peaceful, modern and tidy with some luxurious options still being offered at reasonable prices. Overall, the comfort of the rooms, enhanced by cleanliness and good maintenance, ensures a satisfying stay for guests.

However, there are occasional mentions of maintenance issues and some dissatisfaction with the need for refurbishment in certain areas. Nevertheless, the overall sentiment remains positive with many guests enjoying the comfortable beds, neat room setups and warm atmosphere. The convenient location near the airport and effective cleaning services further add to the positive impression.

Beds
At Birchwood Hotel and OR Tambo Conference Centre, guests generally find the beds to be comfortable with many commenting on their coziness and the spaciousness of options like king-sized beds. The bedding is noted to be very comfortable and clean, contributing to a restful night's sleep. Though descriptions of the beds vary with some guests experiencing them as slightly hard or less comfortable, many reviews appreciate the large and comfortable beds provided.

Certain details such as the occasional issue with bed quality, like old mattresses or squeaky and broken beds, indicate room for improvement. Some feedback also includes criticism of pillows being too flat or hard. Nonetheless, the overall sentiment leans towards a satisfying sleeping experience, making the beds a reliable feature of the stay at this hotel.

Cleanliness
The reviews for Birchwood Hotel and OR Tambo Conference Centre consistently highlight the cleanliness of the property. Guests frequently mention that the rooms are clean, tidy and well-maintained. The cleanliness extends to practically every corner with some describing the premises as spotlessly clean. The housekeeping team is often applauded for their efforts in ensuring that rooms are kept in pristine condition.

Despite the overwhelmingly positive feedback, a few guests have reported isolated incidents where the cleanliness did not meet their expectations. Issues such as dirty carpets, unclean shared spaces and occasional lapses in daily cleaning services were noted. Instances of spiders or cockroaches reported in bathrooms were rare but concerning.

The size of the rooms is another commendable aspect with several guests appreciating the spacious and comfortable accommodations. Even though some rooms and facilities show signs of aging and occasional maintenance issues, these do not significantly detract from the overall positive experience.

In summary, Birchwood Hotel is largely praised for its high standards of cleanliness and spacious rooms, which contribute to a comfortable stay. However, guests should be aware of occasional lapses in housekeeping and some areas needing maintenance.

Staff
The guest reviews for Birchwood Hotel and OR Tambo Conference Centre consistently highlight the commendable performance of the staff. Words like friendly, helpful and polite frequently appear across the feedback, painting a picture of a team dedicated to providing excellent service. From rapid replies at the reception to exceptional attention at the restaurant, the staff's efficiency and professionalism are particularly praised.

The front desk's professionalism, especially individuals like Portia and Lincoln, stands out. Their welcoming demeanor and effective service create a memorable first impression for travelers. In addition to the receptionists, the drivers and waitstaff also receive accolades for their courteous and attentive manner.

Guests appreciate the prompt responses and proactive problem-solving abilities of the team, which contribute to a smooth and enjoyable stay. The hospitality extends to every corner of the hotel with the cleaning staff maintaining high standards and ensuring a comfortable environment for guests.

However, there are occasional mentions of less favorable encounters, but these are vastly outnumbered by the positive remarks. Overall, the staff's friendliness, combined with their professional and efficient service, leaves a lasting positive impression on guests visiting Birchwood Hotel and OR Tambo Conference Centre.

Wi-Fi
The Birchwood Hotel and OR Tambo Conference Centre offers complimentary Wi-Fi, which is widely appreciated for its fast speed and good signal strength. Guests mention that the Wi-Fi works well and stays connected quickly and securely, making it suitable for conference and business needs. Many visitors complimented the availability of a strong internet connection throughout the hotel, including even the parking lot. The staff is noted for being considerate and providing Wi-Fi access readily.

However, there are a few criticisms about the Wi-Fi with some guests experiencing intermittent connectivity and occasional instability, especially in certain rooms. Despite these occasional issues, the overall feedback on the hotel's Wi-Fi service remains largely positive. The option of receiving help via WhatsApp is also highlighted as a beneficial feature. While some faced challenges in getting the Wi-Fi password initially, the high-speed internet and quick access leave a favorable impression on most users.

Spa
The Birchwood Hotel and OR Tambo Conference Centre boasts impressive spa facilities that many guests find to be a highlight of their stay. The Mangwaneni Spa is praised as a great fixture of the hotel with visitors particularly enjoying amenities such as the massage and steam room. Descriptions often mention that the spa experience is peaceful and conveniently located within the hotel premises. Despite some logistical challenges, such as the need for golf carts to move between areas, the overall sentiment points to the spa being a perfect and essential part of the hotel experience, often described as the icing on the cake.

Family
The Birchwood Hotel and OR Tambo Conference Centre is a promising destination for families. Numerous reviews highlight its family-friendly environment, indicating that the hotel is accommodating and welcoming towards families. Guests frequently commend the spacious rooms, which are large enough to comfortably fit a family, including toddlers, which enhances the overall convenience of the stay.

While the hotel does receive high marks for its cleanliness and accommodating nature, it seems to have a shortfall in terms of entertainment options for children. Despite the enjoyment expressed by kids during their stay, there is a noticeable lack of designated play areas and limited facilities specifically for children. However, the overall sentiment remains positive with families appreciating the efforts made for special preparations and room exceptions, making it a suitable choice for family vacations.

In conclusion, while Birchwood Hotel excels in providing spacious, clean and comfortable accommodations, families seeking plentiful activities for young ones might find the facilities somewhat lacking. However, its family-friendly ethos and excellent service continue to meet the expectations of many guests.

Golf
Birchwood Hotel and OR Tambo Conference Centre receives high praise for its convenient amenities and services, particularly benefiting those interested in golf. Guests appreciate the availability of golf carts, which add an elegant feel and provide a valuable service for transporting luggage and navigating the hotel premises. The hotel ensures ease of mobility with free golf cart transport, making it convenient to move around the spacious grounds. The golf carts also contribute to the overall enjoyable experience at the nearby golf courses. Additionally, guests commend the attentive service, security at the gate and available transportation options, underscoring the hotel's commitment to a comfortable stay.

4 Star
Birchwood Hotel and OR Tambo Conference Centre offers an experience fitting of its four-star status, according to guest reviews. Many appreciated the spacious rooms and modern, upmarket feel. The hotel's clean environment and great service were frequently highlighted as top reasons to stay. The luxury bed and linen, combined with the overall cleanliness, enhance the sense of comfort.

Guests found the hotel to offer excellent value for money with the entire venue maintaining its quality and presence. The hotel is lauded as a perfect four-star choice for families and many noted that it meets customer expectations with a reliable four-star service and comfort.

However, there were some areas pointed out for improvement. Certain rooms could use refurbishing, ongoing maintenance appears lacking and there were minor amenities missing, such as hand towels and coat hangers. The complimentary shuttle service to malls was also suggested by several guests. Despite these issues, the majority of reviews confirmed a positive experience, deeming the hotel well-deserving of its four-star rating.

Business
The Birchwood Hotel and OR Tambo Conference Centre is highly regarded for its exceptional business and conference facilities. It is particularly praised for being an ideal venue to conduct business with well-equipped and spacious conference rooms that cater to a variety of business needs. The location, conveniently close to the airport, enhances its appeal for business travelers.

Guests frequently mention the high quality of the business center and remark on the supportive amenities provided, including clean and adequately sized rooms and reliable coffee machines. Many reviews highlight the hotel's tailored services for conference guests and its popularity among business travelers, making it a preferred choice for business functions and events.

Although there were minor downsides noted such as occasional delays in requested services, lack of backup generators and sometimes untidy conference rooms, the overall experience seems positive. The ambiance of the venue, coupled with a corporate feel and helpful staff, especially at reception, further supports its reputation. While some suggested enhancements like additional spa facilities, the current offerings remain satisfactory.

In summary, Birchwood Hotel and OR Tambo Conference Centre stands out as an excellent venue for business meetings, conferences and short business stays, providing a range of amenities that adequately support professional events and needs.

Accessible
The Birchwood Hotel and OR Tambo Conference Centre offers a generally accessible environment for guests with disabilities. The facility is easily accessible and in close proximity to the airport, making it a convenient choice for travelers. Guests have praised the ground floor accommodations for better accessibility. Security guards are friendly and staff members are known for their helpfulness and attention to detail. However, there have been observations that some rooms may not be suitable for individuals using wheelchairs and a more robust emergency plan could be beneficial. Overall, the hotel's accessibility features are appreciated, though there is room for improvement in addressing specific needs.


Yes, Birchwood Hotel and OR Tambo Conference Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Birchwood Hotel and OR Tambo Conference Centre.

No, Birchwood Hotel and OR Tambo Conference Centre doesn't allow dogs.

No, parking facilities aren't available at Birchwood Hotel and OR Tambo Conference Centre.

No, Birchwood Hotel and OR Tambo Conference Centre doesn't have a gym.

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