Hickstead Hotel

Bolney 50.97128400, -0.18426500 , Jobs Lane (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHickstead Hotel is widely praised for its idyllic and strategic location in the quiet countryside of Sussex, offering serene surroundings and convenient access to nearby attractions, such as Brighton and the Hickstead Showground. Guests appreciate the ample parking, pet-friendly policies, and the welcoming staff that enhance the hotel’s atmosphere. The modern amenities combined with the charming setting provide an affordable yet attractive option for both leisure and business travelers.

The breakfast experience at the hotel is noted for its quality and variety, featuring a mix of fresh English and continental dishes that cater to diverse tastes. Guests frequently commend the generous portions and friendly service, adding value to their stay. Although some mention minor issues like buffet organization during busy times, the overall morning offerings leave guests satisfied and ready for the day.

The dinner service receives mixed reviews, with praise for the freshness and taste overshadowing critiques about limited menu choices and pricing. While some dishes are well-loved, others have room for improvement. Despite the dining challenges, the staff is consistently recognized for their excellent service, contributing to a positive dining atmosphere.

Hickstead Hotel's rooms stand out for their spaciousness and comfort, fostering a restful environment for both short and long stays. Cleanliness is a key highlight, with well-maintained rooms and updated public spaces enhancing guest experiences. Although some areas exhibit dated decor, the comforts of quiet accommodations, ample amenities, and the friendly staff outweigh these concerns.

The reliable free WiFi supports professional tasks, despite occasional connectivity fluctuations. Guests appreciate the comfort of the beds overall, though some express a desire for firmer mattresses and enhanced bedding quality. The hotel actively seeks improvement in this area, suggesting increased comfort over time.

Hickstead Hotel successfully accommodates business travelers with quiet and comfortable facilities, professional meeting spaces, and easy access to regions like Gatwick and Brighton. The business amenities, complemented by warm service, make it a preferred choice for professional stays.

The historic allure of the hotel appeals to those seeking traditional English hospitality, offering a nostalgic ambiance amidst a period property. While some aspects may benefit from refurbishment, the charming features contribute to the hotel's distinct character.

Dog-friendly services further establish Hickstead Hotel as a welcoming retreat for pet owners. Guests traveling with dogs enjoy comfortable accommodations and thoughtful touches, such as pet-friendly breakfasts and alternative dining arrangements. The hotel's ability to accommodate both pets and their owners enhances its appeal for travelers exploring the countryside.

In conclusion, Hickstead Hotel provides a peaceful, comfortable, and accommodating experience across various facets of guest stay, positioning itself as a favored destination for visitors seeking both tranquility and accessibility in the heart of Sussex.
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Categories
Dog Friendly Hotel
This hotel is dog-friendly.

Business Hotel
This hotel provides business-friendly amenities and services, catering to various professional needs.

Cheap Hotel
This hotel provides affordable lodging with essential amenities. Its location makes it a suitable option for those attending events or activities in the Hickstead area.

3-Star Hotel
Located near Hickstead, this hotel provides a comfortable and convenient stay. Its well-maintained rooms and range of amenities make it a reliable choice for visitors.

Historic Hotel

Family Friendly Hotel

Accessible Hotel

Room Types
Double Room This double room features a tea/coffee maker.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a dining area, a wardrobe, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Executive Double Room The spacious double room offers a tea and coffee maker, a dining area, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Double & Single - Family Room

Guest Reviews
7.1
Good
Location
Nestled amidst serene and picturesque surroundings, Hickstead Hotel boasts an enviable location that offers both peace and convenience. Tucked away in a quiet rural setting, this hotel provides a tranquil escape while still being easily accessible from the A23, making it an ideal base for travelers exploring Sussex and nearby attractions such as Burgess Hill and Brighton. The strategic location also makes it a convenient choice for events at the Hickstead Showground and those with plans in Crawley or Gatwick Airport.

Guests consistently praise the ample parking, friendly staff, and pet-friendly policies, emphasizing the hotel's welcoming and accommodating atmosphere. Furthermore, the ongoing refurbishments have enhanced the experience, with clean and spacious rooms providing a comfortable stay. The hotel’s charming, idyllic setting is complemented by modern amenities, making it both an affordable and attractive option for visitors. Whether for a weekend getaway or a family visit, Hickstead Hotel serves as a peaceful retreat in the heart of the countryside, with excellent food offerings and a cozy ambiance rounding out its appeal.

Breakfast
Hickstead Hotel offers a charming breakfast experience that generally receives high marks from guests, celebrated for its wide variety and quality. The breakfast encompasses both fresh cooked English options and continental selections, appealing to diverse tastes and preferences. Many guests appreciate the comfortable atmosphere and attentive, friendly service, often noting the generous portions and the delicious quality of the food. Highlights include options such as bacon, haddock, and poached eggs, along with a selection of fresh fruits and cereals, which offer good value for money. The hotel's pet-friendly touch, such as special sausage breakfasts for dogs, adds an endearing feature for pet owners.

However, it is worth mentioning that some guests experienced issues such as delays in service, overcooked items, and a somewhat disorganized buffet setup at peak times. Suggestions for improvement include extending breakfast hours to accommodate late risers, providing more cold options like cheeses and meats, and ensuring a more efficient replenishment of buffet items. Despite these minor criticisms, guests generally leave satisfied, praising the menu choices and the hearty, tasty meals that set them up well for the day.

Dinner
The reviews for dinner at Hickstead Hotel present a mix of experiences. Many guests highlighted the quality of the food, describing it as fresh, tasty, and notably good, with some meals considered excellent or offering a reasonable choice. The breakfast was consistently praised, often noted as lovely and worth having.

However, there are areas where the dining experience could improve. Multiple guests found the dinner menu limited and the meals overpriced. Some dishes, such as fish and chips or calamari, were deemed average or inconsistently cooked. A few diners were unimpressed by the quality of the chicken and other meals, indicating a need for menu refinement. Additionally, the atmosphere was less than ideal, with stark lighting detracting from an enjoyable dining experience.

Overall, while the hotel staff receives commendation for their service, there is a call for a more varied menu and better value for money in order to enhance the overall dining experience at the Hickstead Hotel.

Rooms
Hickstead Hotel offers a welcoming stay with rooms that consistently impress with their spaciousness and comfort. Guests frequently highlight the ample room size, which provides an exceptional level of comfort, ideal for both short and extended stays. Many appreciated the quiet atmosphere, ensuring a restful experience.

The beds are praised for their comfort, contributing to a relaxed and enjoyable sleep, and the rooms are well-equipped with all basic amenities, including adequate tea and coffee supplies, which add a touch of home. Cleanliness is another notable aspect, as rooms and bathrooms generally meet guests' standards, contributing to a pleasant stay overall.

Though some guests noted that certain aspects of the hotel, such as room decor and maintenance, could benefit from updates, the positives seem to outweigh these concerns, especially given the hotel's attractive pricing. Additionally, the friendly and accommodating staff add to the hotel's charm, making guests feel welcome and valued.

Hickstead Hotel's adequate parking and pet-friendly policy also enhance its appeal, making it a convenient choice for travelers, including those visiting nearby Burgess Hill. Despite occasional issues with room temperature and dated bathroom facilities, the hotel's overall ambiance and spacious accommodations make it a reliable option for visitors seeking comfort without breaking the bank.

Beds
When exploring the experiences of guests with the beds at Hickstead Hotel, there's a mix of perspectives that emerges. On the brighter side, many guests have enjoyed the comfort of large, cozy beds, contributing to restful nights and peaceful sleep. The beds are frequently described as very comfortable, with some guests appreciating the firmness, which suits their preference. The rooms themselves often pair the comfort of the beds with quiet serenity, enhancing the overall experience.

However, the hotel also receives its share of feedback regarding the beds' firmness, with some guests finding them uncomfortably hard, which in some cases led to poor sleep quality. There are mentions of squeaky and creaky beds, as well as less-than-ideal pillows that detracted from the comfort level. It seems the hotel is making efforts towards improvement, suggesting a work in progress, aimed to enhance guest comfort by possibly considering a refurbishment of the bedding and addressing the need for better mattresses and pillows.

Ultimately, while the bed comfort at Hickstead Hotel garners positive notes, there's room for enhancement to cater to a wider range of guest preferences.

Cleanliness
Nestled in a quiet location, Hickstead Hotel provides a welcoming atmosphere accentuated by its commitment to cleanliness and comfort. Guests frequently note the spotlessly clean rooms, which come equipped with comfortable beds and extra amenities like well-stocked tea and coffee facilities. Many appreciate the peaceful setting, allowing for restful nights in spacious rooms and bathrooms. The recent refurbishment evident in public areas enhances the fresh and modern feel of the property, while the friendly and efficient staff contribute to an overall pleasant stay.

Although the hotel faces occasional challenges with dated decor in certain areas, it maintains high standards of cleaning, evident in daily towel changes and attentive housekeeping. Dog-friendly accommodations add to its appeal for returning guests, and the ample parking is another practical benefit. The breakfast experience includes a variety of offerings like warm dishes, cereals, and freshly made fruit salad, making mornings delightful with courteous service.

For those seeking a clean and serene place for short stays or local visits, Hickstead Hotel, with its lovely countryside views and consistent cleanliness, delivers a reliable and enjoyable experience.

Staff
At Hickstead Hotel, one of the standout features is undoubtedly the staff, whose friendliness and dedication leave a lasting impression on guests. Throughout numerous reviews, visitors consistently praise the hotel's team for their amiability and willingness to assist, making each guest feel welcomed from arrival to departure. The reception staff receives high marks for their warmth and efficiency, often going the extra mile to accommodate needs, including making stays comfortable for both families and those with pets. Many guests note a sense of attentiveness and professionalism, with staff frequently greeting guests with a smile and ensuring that any concerns are promptly addressed.

While the staff's competency and helpful demeanor are repeatedly underscored, a few reviews mention occasional shortcomings in training and individual demeanor. However, these instances seem rare compared to the overwhelming positive acknowledgment of the team's cordiality and supportive nature.

Overall, the staff at Hickstead Hotel is described as a key asset, consistently delivering great service with a mix of friendliness, efficiency, and professionalism, ensuring that guests enjoy a pleasant and comfortable stay.

Wi-Fi
The Hickstead Hotel offers free WiFi to its guests, with generally positive feedback regarding its reliability and strength. Many visitors have commented on the good quality of the WiFi, noting that it was robust enough for professional tasks and provided an overall satisfactory experience. However, some mention sporadic coverage and slow speeds, indicating that the WiFi experience may vary throughout the hotel. Despite these occasional connectivity issues, there is a sense of acceptance among guests, with no significant complaints overshadowing their reviews, although an update to the computer system for enhanced user-friendliness may improve the overall experience.

3 Star
Hickstead Hotel offers a convenient and budget-friendly option for travelers, especially for those looking for a more affordable stay near Brighton. The hotel is strategically located off the A23, making it easily accessible. Guests frequently praise the friendly and accommodating staff, with Rebecca receiving special mentions for her warmth and attentiveness, which significantly enhances the guest experience.

The breakfast at Hickstead Hotel consistently receives high marks, described as very good, with guests appreciating the quality of the morning offerings. The location of the hotel is also highlighted as excellent, adding to the overall satisfaction of the stay.

While the hotel is considered a good choice for those on a low budget, it does receive some feedback regarding its dated appearance and the need for refurbishment. Despite this, many guests find it a pleasant stay and commend the hotel as a good value for money option, with the staff standing out as its greatest asset.

Business
Nestled conveniently close to Brighton and Haywards Heath, the Hickstead Hotel provides a welcoming retreat for business travelers. Guests frequently highlight its quiet location and comfortable accommodations, ensuring a restful stay after a long day of work. The rooms are noted for their good size and cleanliness, while the beds promise a comfortable night's sleep. Business guests appreciate the hotel's proximity to key areas such as Gatwick and Brighton, making it an ideal hub for professional commitments in the region.

The hotel's meeting facilities receive high praise, described as top-notch, which makes it a highly recommended venue for business. Its friendly and professional staff further enhance the experience, ensuring that guests feel well accommodated and at ease, even when traveling alone. While some logistical issues regarding room information and pricing have been mentioned, the overall atmosphere and service quality make Hickstead Hotel a favorable choice for frequent business travelers. Additionally, a good breakfast adds the perfect start to a productive day, underscored by attentive and warm service.

Historic
Nestled in the charming English countryside, Hickstead Hotel offers guests a glimpse into a period property that exudes delightful charm. As an example of truly English hospitality, the hotel manages to evoke a sense of nostalgia with its exterior, albeit some guests have noted that it appears somewhat worn. While weekends bustle with activity, offering a satisfactory self-service buffet breakfast, guests staying through to Monday enjoy a more personal touch to their morning meal. Despite its dated appearance and some aspects in need of renovation, Hickstead Hotel holds potential to elevate its experience and star rating. The old-fashioned aesthetics, like the carpets, contribute to its historical allure, although some rooms could benefit from refreshing cleanliness. Overall, Hickstead Hotel presents as a wonderfully historic option for those seeking a traditional English stay.

Dog Friendly
Hickstead Hotel excels in offering a welcoming experience for guests traveling with dogs. The property is recognized for its dog-friendly atmosphere, which includes wheelchair accessibility and easy access to parking. Guests appreciate the attentive service from the staff, who ensure a warm and accommodating stay for both humans and their canine companions. The hotel’s rooms are described as spacious, clean, and quiet, providing a comfortable retreat after exploring the surrounding areas, perfect for walks with dogs.

The hospitality is emphasized with gestures such as dog treats upon arrival and a dedicated breakfast option for pets, showcasing a genuine commitment to pet care. While dogs are not allowed in the dining area, alternative lounge seating is available, ensuring that guests can enjoy meals without excluding their pets. Overall, Hickstead Hotel stands out as an excellent choice for travelers seeking pet-friendly accommodations, offering a blend of comfort, value, and convenience.


No, Hickstead Hotel doesn't have any pool.

No, a spa isn't available at Hickstead Hotel.

Yes, Hickstead Hotel welcomes dogs.

No, parking facilities aren't available at Hickstead Hotel.

No, Hickstead Hotel doesn't have a gym.

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