The Four Seasons Hotel Mumbai is a luxurious and comfortable choice for travellers seeking a 5-star experience. The hotel's location in South Mumbai is convenient and central with great transport options and sea views. While the breakfast can be hit or miss, the Sanqi restaurant offers a fine dining experience with a wide variety of options. The rooms are spacious, clean and comfortable with beautiful sea-facing views. The hotel's cleanliness is mostly praised with some minor issues. The staff is exceptional, providing professional, courteous and hospitable service. The pool receives mixed reviews, but the gym and spa facilities are highly recommended. Overall, the Four Seasons Hotel Mumbai provides a superb luxury experience with a few areas for improvement.
The new gem of Mumbai Hotels situated in the Bandra Kurla Complex in the geographic heart of the city.
Summary of reviews
The Sofitel Mumbai BKC is a luxurious hotel that offers exceptional service and comfort. The hotel's location is unbeatable, making it the ideal choice for business travelers. The breakfast is diverse and impressive with plenty of options and courteous staff. The rooms are spacious, well-appointed and stylishly decorated. The hotel prides itself on its immaculate cleanliness with well-trained cleaners doing a fabulous job of keeping the rooms and property in pristine condition. The staff is friendly, courteous and accommodating with the concierge service being top-notch. The outdoor and rooftop pools are beautiful oases for relaxation. The hotel is family-friendly, accommodating and welcoming. The hotel is also business-friendly with professional and helpful staff and facilities for meetings and other business needs. Although the dinner experience had mixed reviews, the hotel remains a popular choice for business travelers and those seeking luxury and comfort in Mumbai.
The Grand Hyatt Mumbai Hotel and Residences is a luxurious choice of accommodation that would appeal to those looking for a high-end experience in Mumbai. The hotel's convenient location and easy access to South Bombay have been praised, despite the near-constant traffic outside the hotel. Guests have generally had positive experiences with breakfast, especially the excellent variety of dishes in the buffet, although there were some complaints about limited options and the wait time. The Italian and Chinese restaurants were considered fantastic dining options, although some guests found the dinner menu to be lacking or overpriced with vegetarian options being subpar. The rooms were well-maintained and spacious with all necessary amenities and the staff were prompt and helpful, although their service has been a mixed bag for some guests. The gym, spa, sauna and steam room were top-notch and the outside pool was beautiful and well-maintained. Business travelers would find the Grand Hyatt Mumbai Hotel and Residences an excellent option, especially those attending conferences or events near the airport and the property has beautiful facilities that provide a luxurious experience with fantastic staff always on hand to ensure guests have a memorable stay.
President - IHCL SeleQtions in Mumbai is a highly praised hotel, particularly for its location, service and amenities. Situated centrally in South Mumbai, it provides easy access to key attractions such as Colaba Causeway, the Gateway of India and Marine Drive, making it ideal for both leisure and business travelers. Guests appreciate the safe, well-kept neighborhood filled with dining and shopping options, contributing to an enhanced travel experience.
The breakfast at the hotel is a highlight for many guests with an extensive and varied buffet catering to different tastes, including both Western and local options. The quality and taste of the food are frequently described as superb and the attentive and professional staff further enhance the dining experience. Live flute music adds a pleasant touch to the atmosphere.
Dinner options, while generally praised for quality and taste, have received mixed feedback due to some limitations in menu variety and portion sizes. Guests commend specific restaurants like La Trattoria and Konkan Cafe for their delicious offerings, though some felt that certain dishes lacked authenticity.
Room experiences at President - IHCL SeleQtions are a mix of luxury and areas needing improvement. Many rooms offer stunning sea views and are noted for their cleanliness and comfort. Room service is efficient and amenities are well-maintained, making stays enjoyable for both business and leisure travelers. However, some guests noted that certain rooms felt cramped and there were mentions of dated decor and minor maintenance issues.
Cleanliness throughout the hotel is consistently praised with guests highlighting clean and well-maintained rooms and common areas. The dedication of the cleaning staff ensures a pleasant environment despite occasional minor lapses.
The hotel staff, from reception to housekeeping, are frequently commended for their friendliness, helpfulness and professionalism. Staff members like JIMI, Ankita, Sumaira and Natasha particularly stand out. Their attentive service contributes significantly to guests' positive experiences.
WiFi at the hotel receives mixed reviews with many guests finding the connection excellent, while others experienced issues with speed and accessibility. Despite these occasional problems, the presence of complimentary amenities adds value to the stay.
The spa and gym facilities are highly praised for their quality and service. The spa offers a variety of relaxing treatments and guests frequently describe the experience as impeccable. The gym is well-equipped, clean and well-maintained, though some guests wished for longer operating hours.
The pool area, described as nice and well-maintained, provides an inviting spot for relaxation. However, some guests noted that the pool could benefit from updates and that it lacks certain amenities like parasols and plants.
For families, President - IHCL SeleQtions is a top choice. The hotel is described as family-friendly with spacious rooms, accommodating staff and great amenities. Larger deluxe rooms are particularly suitable for families and the clean, comfortable environment ensures a pleasant stay.
Overall, President - IHCL SeleQtions offers a blend of historic charm and modern comfort, making it a preferred choice for many visitors to Mumbai. While there are areas for improvement, particularly in menu variety, room updates and WiFi connectivity, the hotel's exceptional service, prime location and excellent amenities consistently deliver a fulfilling and enjoyable experience.
Marriott Executive Apartment - Lakeside Chalet in Mumbai is celebrated for offering a tranquil escape amidst the city's bustle, nestled by Powai Lake, which ensures serene lake views and exceptional service. The property's lush green surroundings provide a peaceful retreat, with convenient access to Hiranandani and nearby restaurants, making it ideal for guests seeking both calm and urban exploration. The alfresco dining area's water fountains add to its charm, promising delightful evenings.
Guests commend the breakfast for its extensive and superb array of dishes catering to varied tastes, appreciating the opportunity to indulge in diverse flavors each morning. While there is some room for improvement, the breakfast experience remains a memorable aspect of the hotel stay. The rooms are widely acknowledged for their spaciousness and comfort, boasting well-equipped apartments with beautiful views and a welcoming atmosphere from the friendly staff. Though certain spaces may need updates due to aging furnishings, the overall room experience is satisfactory.
Cleanliness receives mixed reviews, with praise for daily cleaning services and a clean pool area enhancing guest experiences. However, some areas require maintenance attention to align with Marriott's brand standards. The staff is notably exceptional, providing welcoming, courteous, and accommodating service that significantly boosts guest comfort and satisfaction.
The hotel's outdoor pool provides a relaxing getaway, appreciated for its serene views and cleanliness. Though access may be limited and the pool is unheated, the service and food complement the overall positive poolside experience. Overall, Marriott Executive Apartment - Lakeside Chalet is recognized for its combination of tranquility, excellent service, and comfortable amenities, making it a desirable choice for those seeking a serene stay in Mumbai.
Novotel Mumbai Juhu Beach stands out with its enviable location along the vibrant Juhu Beach, offering guests breathtaking sea views and convenient access to local attractions and cultural sites such as the Prithvi Theatre and Iskon temple. The hotel's proximity to the beach and surrounding amenities makes it an excellent choice for guests seeking both relaxation and the vibrancy of Mumbai.
Patrons frequently highlight the spacious, clean, and comfortable rooms, especially those with sea-facing views, which provide a serene backdrop for relaxation. The staff's professionalism and friendliness contribute significantly to enhancing guest experiences, ensuring a welcoming and supportive environment throughout their stay.
The dining options at Novotel Mumbai Juhu Beach receive praise for their variety and quality, particularly the breakfast buffet which offers an extensive selection of continental and Indian dishes. Attentive service at breakfast boosts the overall dining experience, despite occasional lapses in organization. Dinner experiences are mixed, with some venues like Bageecha and Sampan earning acclaim for their delicious food, while guests have noted the high prices comparable to more premium establishments.
Cleanliness across the hotel is noted as variable, with some guests appreciating spotless accommodations, others report areas needing improvement regarding upkeep. The pool offers a scenic retreat with beach views but suffers from maintenance issues at times, affecting the overall experience. The spa garners positive remarks for its relaxation offerings despite calls for minor enhancements in spa rooms. The gym is well-received for its ocean-facing views and complementary wellness amenities that complement guest visits.
Free WiFi availability is appreciated, albeit inconsistent in some rooms, while beach access remains a significant draw providing opportunities for peaceful walks and local exploration.
Overall, Novotel Mumbai Juhu Beach blends luxury with a stunning seaside ambiance, making it a desirable choice for travelers seeking a beachside retreat amid Mumbai's energetic surroundings. The combination of professional staff, quality breakfast offerings, and prime location underpin the allure of this hotel, though addressing maintenance issues could further elevate guest satisfaction.