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Summary of reviewsTugboat Inn garners praise chiefly for its spectacular location, nestled right on the harbor, offering mesmerizing water views that many guests find enchanting, especially during calm mornings. The convenience of its proximity to the town’s shops, restaurants and attractions allows guests to explore on foot, further enhancing the stay. The balconies provide a serene spot to enjoy the charming scenery, complementing the overall tranquil and idyllic atmosphere.
While the Tugboat Inn does not offer breakfast, its on-site restaurant receives high marks for its excellent dinner service, delicious food and warm hospitality. Guests appreciate the variety in the menu and the restaurant’s ambiance, often enjoying live music and dancing. Despite occasional closures, the overall dining experience remains favorably noted.
Room cleanliness and comfort are positively highlighted with many guests enjoying the captivating harbor views from their decks. However, the rooms have mixed feedback with some noting that they are small, dated and crowded with furniture. Issues with cleanliness in certain rooms, such as dirty carpets and uncleaned bathrooms, have been reported. Still, many find the rooms satisfactory due to their cleanliness and comfortable beds, which are generally well-received despite occasional reports of lumpy or soft mattresses.
The staff at the Tugboat Inn is frequently lauded for their friendliness, helpfulness and attentiveness. Guests commend the smooth check-in and check-out processes and the staff's readiness to address any issues promptly. Specific mentions of exceptional service from individuals add to the personalized and thoughtful experience.
Despite some shortcomings, Tugboat Inn offers a generally pleasant experience with its stunning location, excellent dinner service, friendly staff and comfortable beds, making it a desirable choice for those visiting the harbor area. Show more
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Motel with EV Charging Stations
Accessible Motel
Motel with Gym
3-Star Motel
Room Types
Two Queens Tug/Wharf Limited ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Two Queens Tug/Wharf Pier This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Two Queens Marina Side Inner ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
One Queen Tug Pier End This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
One Queen Tugboat, 2nd LevelThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
One King Tugboat PierThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
One King Tug Pier Tugboat, 2nd LevelThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Two Queens Main Inn 1st LevelThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Two Queens Main InnThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Two Queens Wharf PierThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Double Room with PatioThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Two Queens Red BldgThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Two Queens Main Inn 2nd FloorThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
One King Main Inn 2nd FloorThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
King Room with Sea ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Two Queen Marina FrontThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
One King Main Inn 3rd FloorThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Tugboat Inn enjoys a highly praised location that guests repeatedly highlight as a key feature of their stay. Nestled right on the harbor, the hotel offers beautiful, mesmerizing views of the water, which create a magical atmosphere especially in the mornings with the sound of boats and water providing a tranquil start to the day. Its proximity to the town's shops, restaurants and attractions has been noted as extremely convenient, allowing guests to leave their cars parked and explore on foot—a luxury appreciated by many. The location is described as excellent and perfect, putting everything within easy walking distance. Guests frequently mention the joy of sitting on their balconies, enjoying the scenery and the calm, as well as the charm of the view from their decks. The convenience of adequate parking and accessibility also adds to its appeal. The friendliness of the staff and cleanliness of the inn complement the spectacular location, making Tugboat Inn an ideal base for exploring the area.
Breakfast
Tugboat Inn, while offering excellent dinner options and a great location, does not provide a breakfast service. Many guests expressed a desire for breakfast to be available on-site, noting a lack of morning dining options as a downside. However, the nearby breakfast spots managed to fill this gap for those who ventured out in the morning. The absence of breakfast at the hotel did raise some concerns, but it didn’t overshadow the overall positive dining experience other meals provided. The hotel's prime location near several breakfast venues somewhat mitigated the inconvenience of not having an on-site breakfast service.
Dinner
The Tugboat Inn's on-site restaurant receives high praise from guests for its excellent food and fabulous service. Many diners found the menu choices satisfying and the quality of the dishes consistently delicious. The restaurant hosts describe it as particularly good, often complementing the wonderful staff and their warm hospitality. Guests frequently enjoyed their meals multiple times during their stay, highlighting the restaurant as a favorite destination. Live music and dancing add to the appeal, making for an enjoyable dining experience with great atmosphere. Even though some guests noted the restaurant was occasionally closed, the overall feedback remains exceedingly positive, regarding both the reasonable pricing and the delectable cuisine.
Rooms
Tugboat Inn offers a mixed experience for its guests with a strong emphasis on cleanliness and outstanding views of the harbor and marina. Many guests appreciated the clean, comfortable rooms, boasting exceptional cleanliness and courteous staff. Several reviews mention the scenery, noting that rooms with views of the harbor and marina were particularly enjoyable and guests often spent time on the porch or deck marveling at the picturesque surroundings.
On the downside, the rooms tend to be small, dated and somewhat crowded with furniture, making maneuverability challenging. While the dated decor and tired furnishings are frequently noted, the cleanliness of the rooms often compensated for these shortcomings. However, some guests reported rooms that were not up to par in terms of cleanliness with specific complaints about dirty carpets, stained towels and uncleaned bathrooms. Additionally, a few reviews mentioned unpleasant odors and maintenance issues such as rusted doors and lopsided beds.
Despite its shortcomings, the inn's cleanliness, comfortable beds and captivating harbor views provide a satisfactory experience, particularly for those looking to enjoy a serene waterfront setting. The Tugboat Restaurant on-site also receives praise for its excellent cuisine, adding an extra layer of enjoyment to the stay.
Beds
The beds at the Tugboat Inn receive varied feedback from guests, but there are notable positive remarks about their comfort. Many guests found the beds to be soft, comfortable and equipped with good quality linens and pillows. Phrases like comfy beds and comfortable bed appear multiple times, indicating a general sense of satisfaction among a significant number of visitors. However, some guests have noted issues with certain beds being lumpy, soft to the point of discomfort or even lopsided, suggesting that the quality and condition of the beds can vary between rooms. Despite these inconsistencies, the overall sentiment leans towards a generally pleasant sleeping experience for most guests.
Cleanliness
Tugboat Inn has received mixed reviews regarding its cleanliness with both positive and negative feedback noted. Guests have mentioned that several rooms were extremely neat and clean with many commenting on the overall clean and comfortable accommodations. The location of the inn has also been highlighted positively, contributing to a pleasant stay for many visitors. However, there are several areas for improvement. Some guests encountered issues such as mold, musty odors and general uncleanliness, including dirty carpets, mirrors and bathroom fixtures. Instances of hair in sinks and showers, sticky surfaces and dusty areas have also been reported. While many enjoyed the convenience and cleanliness, others felt that the cleanliness was only satisfactory with stained carpets and issues in bathroom cleanliness. It's clear that while some guests find the Tugboat Inn meets their expectations for cleanliness and comfort, other guests believe that there is room for improvement in maintaining higher hygiene standards.
Staff
The reviews of the Tugboat Inn consistently highlight the exceptional quality of its staff, emphasizing their friendliness, helpfulness and attentiveness. Front desk personnel are frequently praised for being both pleasant and expeditious, ensuring that check-in and check-out processes are smooth and hassle-free. Guests repeatedly mention how courteous and accommodating the staff members are, often going above and beyond to meet their needs.
The commendable behavior extends beyond just the reception area; the restaurant staff also receives high marks for their welcoming attitude. Guests have shared experiences of the staff addressing any issues promptly and effectively, such as resolving room problems or allowing early parking before check-in. Specific mentions of individuals, like Alan and certain front desk ladies, underscore the personalized and thoughtful service provided.
Moreover, the staff's professionalism and ability to create a pleasant atmosphere contribute significantly to the overall positive experience at the Tugboat Inn, making it a place where guests are eager to return. Their dedication in maintaining clean rooms and their informative nature also stand out, ensuring that visitors feel well-cared for throughout their stay.
No, Tugboat Inn doesn't have any pool.
No, a spa isn't available at Tugboat Inn.
No, Tugboat Inn doesn't allow dogs.
No, parking facilities aren't available at Tugboat Inn.