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Summary of reviewsQuality Hotel Grand in Borås is highly regarded for its excellent location, nestled centrally in the city, which affords guests easy access to shopping districts, eateries and the picturesque Viskan River. Guests find the proximity to train and bus stations particularly convenient, despite some minor issues with parking availability and occasional noise.
The hotel’s breakfast experience consistently receives rave reviews for its variety, quality and fresh environment with special touches that delight visitors and families alike. The dinner experience has garnered mixed feedback with praise for food quality tempered by criticism of the limited menu, high prices and occasional disruptions due to construction.
Rooms at the Quality Hotel Grand are largely praised for their spaciousness, comfort and modern design with excellent lighting and large windows in many. Cleanliness is generally commendable, although some guests have reported inconsistencies in housekeeping, maintenance issues and specific room amenities such as the absence of refrigerators and coffee makers.
The hotel staff earns high marks for their friendliness, helpfulness and professional service, creating a welcoming and attentive atmosphere. The free WiFi is another positive aspect, noted for its reliability and speed, despite occasional connectivity issues during weekends.
Families find the hotel accommodating with spacious family rooms, play areas and child-friendly breakfast options, although some find the children's mattresses thin. While the beds receive mixed reviews with some guests finding them particularly comfortable and others noting them as hard or narrow, overall feedback leans toward a comfortable stay.
The hotel maintains good standards for a four-star designation, providing value, comfort and a welcoming atmosphere, despite some room for improvement in certain areas like room amenities and parking arrangements. Additionally, the hotel's accessibility features are generally effective, though some enhancements could further improve the experience for guests with specific needs. Overall, Quality Hotel Grand in Borås stands out as a commendable choice for travelers, offering a blend of convenience, comfort and a dedicated service team. Show more
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Categories
Family Friendly Hotel
This hotel offers families a comfortable stay with convenient amenities and services. Its central location in Borås provides easy access to local attractions and activities.
Dog Friendly Hotel
This pet-friendly hotel is located in the heart of Borås and offers convenient amenities such as free WiFi. The hotel has a restaurant and bar and welcomes pets for an additional fee.
Hotel with Parking
The hotel has its own parking spaces available for a fee at the back of the hotel. Availability is limited.
Accessible Hotel
This hotel features lifts and is designed with increased accessibility. It offers a wheelchair-accessible concierge desk, registration desk, and lounge. The entrance provides a step-free path for easy access.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
4-Star Hotel
Room Types
Family RoomOffers wooden floors, cable TV and a desk.
Superior Double or Twin RoomThis modern room features bathrobes, slippers, tea/coffee facilities and a cable TV.
Compact Double Room (windowless)This twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Compact Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe Double RoomThe unit has 2 beds.
Standard Triple Room
Guest Reviews
7.4
Good
Location
Quality Hotel Grand in Borås is repeatedly praised for its exceptional location. Guests appreciate its central placement in the city, making it easy to access shopping districts, restaurants and cafes. Proximity to both the central train station and bus station enhances its convenience, allowing visitors to navigate the city effortlessly. The hotel is beautifully situated by the Viskan River, offering picturesque views and nearby parks that provide a pleasant ambiance. Its walk-friendly surroundings with attractive streets and squares, make it an ideal spot for anyone wanting to explore Borås. Furthermore, in addition to its strategic location, the hotel offers good amenities such as a commendable breakfast. Despite a few mentions of limited parking and occasional noise, the overwhelmingly positive feedback underscores the hotel as a top choice for visitors looking to stay in the heart of Borås.
Breakfast
Quality Hotel Grand in Borås offers a breakfast experience that consistently receives high praise from its guests. Patrons frequently commend the hotel for its excellent and delicious breakfast options, noting the variety and quality of the food available. Many describe the breakfast buffet as fantastic with a wide selection that caters to diverse dietary needs, including dairy-free alternatives.
The breakfast environment is often mentioned as fresh and welcoming with some guests appreciating the airy and spacious dining room. The staff receives positive remarks for their friendliness and helpfulness, enhancing the overall dining experience. Guests also highlight the well-organized layout and the neat presentation of the breakfast items.
Special touches, such as fresh warm bread and the availability of skagenröra, add to the delight of many visitors. Families find the breakfast area accommodating and touches like hiding eggs for children add a playful element that is well received.
Overall, the breakfast at Quality Hotel Grand is considered a significant plus, leaving guests pleasantly satisfied with their morning meals.
Dinner
Quality Hotel Grand in Borås offers a dining experience that has left guests with varied impressions. The quality of the food itself receives positive remarks with visitors highlighting the wonderful lunch and the good food available at the hotel’s restaurant. Some have noted that the cuisine met their expectations, describing it as super good.
However, some guests have expressed that the menu is quite limited and suggested a broader selection, particularly for the evening meals, where options like hamburgers or chicken were missed. Another point of concern for diners has been the cost with multiple reviews mentioning that the food and the restaurant were on the expensive side.
Additionally, there have been several disruptions to dining services due to construction with the closure of the bar and restaurant being a significant inconvenience for guests. The absence of these amenities was not indicated during booking, leading to disappointment. During these times, only small snacks or frozen food were available, which did not meet the expectations of some guests. In short, while the food quality at Quality Hotel Grand, Borås garners praise, the limited menu, cost and occasional lack of dining facilities are areas needing improvement.
Rooms
Quality Hotel Grand in Borås frequently receives positive remarks for its spacious, well-maintained and clean rooms. Many guests appreciated the comfort of the armchairs, beds and pillows, as well as the modern and fresh interior design that is particularly noticeable in the newly renovated rooms. The rooms are described as having good lighting and being nicely sized with some offering lovely views and large windows providing plenty of natural light.
The hotel seems to maintain high standards of cleanliness, as highlighted by numerous reviews commending the excellent room upkeep. Guests also enjoyed additional amenities such as free shuffleboard and a refreshing shower experience. The breakfast offerings, characterized by a generous selection of fresh fruits, bread and warm dishes, were also frequently praised.
However, some issues surfaced as well. Several reviews mentioned the lack of refrigerators, kettles or coffee machines in the rooms and some found the beds to be either too soft or too hard. The Compact Cabin rooms were noted to lack windows, making them feel dark and slightly cramped. Additionally, there were occasional complaints about noise and insufficient maintenance. The hotel parking was criticized for being costly and limited in space.
Despite these occasional drawbacks, the overall sentiment is positive with many guests recommending the hotel for its clean, comfortable and stylish accommodations, making it a great base for both short and extended stays in Borås.
Beds
Quality Hotel Grand in Borås receives mixed reviews about its beds. A significant number of guests find the beds comfortable and appreciate the nice bedding, often mentioning the availability of extra pillows in the closet. The hotel's DUX beds are highlighted as particularly comfortable, contributing to a restful night's sleep. Guests also note the good size of some beds and the overall peacefulness provided by the quiet environment.
However, some visitors comment that the beds are slightly hard or narrow, which may pose issues, especially for those sharing a bed. There are mentions of uncomfortable and lumpy mattresses, indicating a need for improvement in some rooms. Additionally, the use of plastic dining chairs in the rooms has been criticized for being uncomfortable. Some guests have reported issues with creaking bed frames and overall hard sleeping experiences, suggesting that the comfort level varies significantly from room to room.
In summary, while many guests enjoy the comfortable beds at Quality Hotel Grand Borås, there are consistent remarks about the need for more spacious and softer bed options.
Cleanliness
Quality Hotel Grand in Borås receives mixed reviews regarding its cleanliness. On the positive side, rooms are frequently described as clean, fresh and newly renovated, complete with comfortable furnishings and modern amenities. Many guests appreciated the fresh and inviting lobby, spacious and neat rooms and fantastic bathrooms. Freshly cleaned rooms were noted, contributing to a pleasant stay overall.
However, there are several concerns about cleanliness that cannot be overlooked. Some guests reported issues such as dust bunnies under furniture, mold around bathtubs and improperly cleaned areas including dirty floors and uncleaned bathrooms. Instances of rooms not being cleaned for multiple days and leftover trash from previous guests were also mentioned. Common areas like corridors occasionally suffered from neglect, leading to reports of dust and spider webs.
Housekeeping protocols seemed inconsistent with some guests needing to manually request cleaning or finding that basic hygiene standards were not met. Maintenance issues like leaking sinks and loose nails on the floor were also highlighted.
Despite the mixed reviews, the hotel boasts a friendly staff, good breakfast options, fresh bathrooms and a central location, making it appealing for guests looking for convenience and a generally comfortable stay.
Staff
The Quality Hotel Grand in Borås consistently receives high praise for its staff. Guests often highlight the friendly and welcoming nature of the team, describing them as super friendly, incredibly helpful and attentive. The service is noted to be excellent with specific mentions of the fantastic receptionists and their warm welcome upon arrival.
Across various areas, from the front desk to the restaurant, the staff are commended for their professional and friendly attitude. Reviews frequently mention smooth check-ins and the helpfulness of the staff in accommodating guest needs, even before breakfast hours. The restaurant staff also receive special mention for their kindness and service-minded approach.
Although there are occasional mentions of less satisfactory experiences, such as some cleaning issues and a less pleasant receptionist, these are outweighed by the overwhelmingly positive feedback. Guests appreciate the team's effort in making their stay pleasant, often describing the service as perfect and at the highest level.
Overall, the dedication and friendliness of the staff at Quality Hotel Grand, Borås, seem to leave a lasting impression on its guests, contributing to a positive and welcoming atmosphere.
Wi-Fi
Quality Hotel Grand, Borås offers complimentary WiFi with commendable speed and strong signal strength, ensuring seamless usage for guests. The internet connection is generally reliable and fast with many visitors reporting no issues during their stay. However, some guests have experienced occasional connectivity problems, particularly within their rooms and there have been instances of service disruptions over weekends. Despite these intermittent setbacks, the overall WiFi service at the hotel is considered to be good.
Parking
Guests at Quality Hotel Grand, Borås generally highlight the hotel's central location with several nearby parking options. A frequently mentioned convenience is the parking garage just across the street from the hotel. Despite the advantage of having multiple parking choices, there are several recurring concerns about the limited availability of parking spaces, the need to book in advance and the overall expense associated with these options. Some guests have cited experiences with pre-booked spaces being occupied upon arrival and difficulties with unclear parking instructions during check-in. Additionally, while paid parking is available, a lack of free parking and issues with insufficient spaces contribute to a mixed overall sentiment regarding the ease and cost of parking at the hotel.
Family
Quality Hotel Grand in Borås offers a variety of activities and amenities tailored to families with children. Guests highlighted that children enjoyed their stay, particularly appreciating the spacious and comfortable family rooms, though some noted that the children's mattresses were thin. The hotel provides a dedicated children's room and a small play area, although it can become crowded at times. Families commended the large and diverse breakfast buffet, though it can get busy and there were minor critiques about the food options.
Parents found the hotel layout convenient with suitable spaces for both relaxation and fun. The central location with nearby playgrounds and a variety of engaging activities for both children and adults added to the overall positive experience. Despite occasional concerns about cleanliness and room sizes, most families agreed that it is an ideal place for family gatherings, making it a suitable choice for both large families and those with young children in diapers.
4 Star
Quality Hotel Grand in Borås offers a welcoming four-star experience with great value for its classification. Guests appreciate the consistent quality and amenities provided at a reasonable price. While some remarks on room quality suggest a need for improvement, particularly pointing to the lack of refrigerators and the high parking costs, the majority of feedback highlights positive aspects.
The hotel’s central location and large, well-decorated rooms contribute to its appeal. Cleanliness is consistently praised, aligning with four-star expectations. The hotel excels in its breakfast offerings, although a few guests feel it could better meet four-star standards. Overall, the decor, spaciousness and cleanliness of the rooms stand out, making it a solid choice for travelers seeking good value in Borås.
Accessible
The 'Quality Hotel Grand, Borås' offers convenient and easy access for all guests, being well located near the train station and amenities. The hotel's accessibility features include good access throughout with lifts and pathways designed for ease of use. Guests appreciated the administrative ease which made their stay more user-friendly. While some facilities, like the irons and certain room layouts, posed challenges for wheelchair users, the hotel generally provides vast room spaces that cater to a comfortable experience. However, the lack of clear informational guidance could be improved to better assist guests with specific accessibility needs.
No, Quality Hotel Grand, Borås doesn't have any pool.
No, a spa isn't available at Quality Hotel Grand, Borås.
Yes, Quality Hotel Grand, Borås welcomes dogs.
Yes, parking facilities are available at Quality Hotel Grand, Borås.