Saga Hotell
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Summary of reviewsSaga Hotell in Borlänge, Sweden is a well-regarded option among travelers, particularly praised for its central location. Positioned in the heart of the city, the hotel provides convenient access to important landmarks, public transportation, shopping, dining options and attractions like the House of Blues. Its proximity to Borlänge Central Station and the Romme bus further enhances its appeal for both leisure and business visitors.
The hotel’s dining experience receives consistent commendations, especially for the restaurant on the first floor, which offers delicious food and drink options. Guests also appreciate the bar and connected café for their friendly service, along with the convenience of other nearby dining establishments.
In terms of accommodations, Saga Hotell blends charm, coziness and spaciousness with an affordable price point. Rooms are modern and fresh, well-equipped with amenities like microwaves, fridges and kettles. Guests frequently note the cleanliness, spacious bathrooms, comfortable beds and the general upkeep of the rooms. However, minor issues such as occasional cleanliness lapses, outdated furniture and a lack of televisions in some rooms have been reported. Despite these drawbacks, the hotel's straightforward and practical offerings often override any shortcomings.
Cleanliness reviews are mixed with many guests noting their rooms were very clean and well-maintained. Elements like modern smart TVs, tidy carpets and updated furnishings add to the positive experience. However, some communal spaces and certain fixtures suffered from issues like bad odors and clogged sinks, indicating areas for improvement.
The staff at Saga Hotell are generally perceived positively with numerous guests highlighting their friendliness, helpfulness and speedy service. Though some criticisms regarding poor customer service, lack of staff presence and issues with check-in processes have surfaced, the overall sentiment towards the staff remains favorable.
Finally, the beds at Saga Hotell are a notable highlight, often described as incredibly comfortable and contributing to restful sleep. Despite occasional mentions of worn-out beds or thin mattresses, the majority of guests praise the comfort level, which enhances their stay.
In summary, Saga Hotell offers a compelling package with its central location, commendable dining options, straightforward and clean rooms, generally friendly staff and comfortable beds, making it a solid choice for budget-conscious travelers exploring Borlänge.
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The hotel’s dining experience receives consistent commendations, especially for the restaurant on the first floor, which offers delicious food and drink options. Guests also appreciate the bar and connected café for their friendly service, along with the convenience of other nearby dining establishments.
In terms of accommodations, Saga Hotell blends charm, coziness and spaciousness with an affordable price point. Rooms are modern and fresh, well-equipped with amenities like microwaves, fridges and kettles. Guests frequently note the cleanliness, spacious bathrooms, comfortable beds and the general upkeep of the rooms. However, minor issues such as occasional cleanliness lapses, outdated furniture and a lack of televisions in some rooms have been reported. Despite these drawbacks, the hotel's straightforward and practical offerings often override any shortcomings.
Cleanliness reviews are mixed with many guests noting their rooms were very clean and well-maintained. Elements like modern smart TVs, tidy carpets and updated furnishings add to the positive experience. However, some communal spaces and certain fixtures suffered from issues like bad odors and clogged sinks, indicating areas for improvement.
The staff at Saga Hotell are generally perceived positively with numerous guests highlighting their friendliness, helpfulness and speedy service. Though some criticisms regarding poor customer service, lack of staff presence and issues with check-in processes have surfaced, the overall sentiment towards the staff remains favorable.
Finally, the beds at Saga Hotell are a notable highlight, often described as incredibly comfortable and contributing to restful sleep. Despite occasional mentions of worn-out beds or thin mattresses, the majority of guests praise the comfort level, which enhances their stay.
In summary, Saga Hotell offers a compelling package with its central location, commendable dining options, straightforward and clean rooms, generally friendly staff and comfortable beds, making it a solid choice for budget-conscious travelers exploring Borlänge.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Guest Reviews
Saga Hotell boasts an enviable position in Borlänge, Sweden with numerous guests praising its central, downtown setting. Nestled right in the city center, the hotel offers easy access to important landmarks, activities and public transportation, including proximity to Borlänge Central Station and the Romme bus. Reviews highlight the convenience of having shopping, dining options and attractions like the House of Blues close by. The consistent positive feedback underscores the practicality and advantages of the location, making it an ideal base for both leisure and business travelers seeking to explore Borlänge with ease.
Saga Hotell generally garners mixed reviews when it comes to its breakfast offerings. Some guests highly recommend the breakfast, praising it as good and completely okay. However, a significant number of reviews indicated that no breakfast was available during their stay, which was disappointing for many. Some guests found the breakfast selection to be quite minimal, describing it as incredibly simple and stingy. The lack of breakfast inclusion in the price and its late start at 9 AM also led to dissatisfaction. For travelers relying on hotel information, the absence of advertised breakfast and staff presence was a notable letdown. Overall, while there are positive remarks about the breakfast when it is provided, the inconsistency in availability and limited selection appear to be recurring issues for many guests.
The Saga Hotell stands out not only for its convenient central location, close to shopping and just a 10-minute walk from the train station but also for its dining experience. Guests have consistently praised the restaurant, noting the delicious food and drink options. The first-floor restaurant, in particular, receives high marks for its delectable offerings. The bar also earns positive mentions and the connected cafe is appreciated for its friendly service. With plenty of other nice restaurants in the vicinity, the hotel provides both convenience and a satisfying dining experience, complemented by the very friendly and honest staff.
Saga Hotell offers a blend of charming, cozy and spacious accommodations with an affordable price and prime central location. Rooms range from small family setups to larger apartment-like spaces, many of which are tastefully decorated and well-equipped with amenities such as microwaves, fridges and kettles. The hotel stands out for its simplicity and cleanliness, providing modern and fresh rooms that meet the needs of various travelers.
Guests appreciate the spaciousness of the accommodations with features like large bathrooms and roomy living areas being frequently mentioned. Several rooms include private showers and toilets and some are equipped with cool boxes, making them convenient for longer stays. The beds are comfortable, contributing to a restful night’s sleep.
However, some guests noted minor issues such as missing TVs, worn-out furniture and occasional cleanliness lapses, like moldy shower curtains and broken glass. The lack of a fully manned reception might be inconvenient for some, but overall, the helpful staff and straightforward room arrangements seem to outweigh these shortcomings.
The hotel's central location is a significant advantage, being surprisingly quiet for a downtown setting and close to various city attractions. While some rooms might feel incomplete or dated, the charm and functionality they offer make Saga Hotell a desirable choice for budget-conscious travelers.
Saga Hotell's beds have received predominantly positive feedback from guests. Many reviews highlighted the comfort of the beds with descriptions such as incredibly comfortable, comfy and very good. The beds, along with their linens, pillows and duvets, contributed to a restful sleep experience for many travelers. While there were a few mentions of beds being worn-out or having thin mattresses, these were the exception rather than the rule. Overall, the majority of guests found the beds at Saga Hotell to be a strong point during their stay.
Saga Hotell receives mixed reviews regarding its cleanliness. On the positive side, guests frequently describe the hotel as very clean with many noting their rooms were perfectly cleaned and well-maintained by the cleaning staff. The cleanliness of the rooms extends to features like modern smart TVs, tidy wall-to-wall carpets and updated furnishings, making many aspects of the accommodation both clean and practical. The cleaning staff's efforts during the guests' stay are appreciated with rooms being kept spotless and neat throughout the visit.
However, there are notable areas of concern. Some reviews mention issues with cleanliness in the hallway and kitchen, along with a persistent smell of smoke and mold in certain areas. Common complaints include bad odors from the drains and some neglected spots that were dirty. Specific problems like clogged sinks and malfunctioning plumbing fixtures further detracted from the overall hygiene experience for some guests.
In conclusion, while many guests find Saga Hotell clean and well-maintained, there are significant areas where cleanliness could be improved, particularly in communal spaces and certain fixtures.
The reviews of the Saga Hotell in terms of staff reflect a generally positive sentiment with several guests highlighting the friendliness and helpfulness of the personnel. Phrases such as friendly staff, very friendly staff, good nice staff and incredibly nice staff are frequently mentioned, indicating that most interactions with the hotel's employees were pleasant and welcoming. Guests also praised the staff for being very helpful and providing personal treatment, adding to the overall good impression.
Moreover, visitors appreciated the competent and speedy service at the hotel and the positive comments about the bar staff emphasize their quality performance. Phrases like nice host and good staff recur, suggesting consistent satisfaction with the team members.
However, some reviews indicated areas where the hotel staff could improve. A few guests faced issues with poor customer service, lack of staff presence and problems with the check-in process and communication. Instances of the cleaning staff entering rooms early or taking on additional tasks beyond their duties also surfaced. These criticisms point toward occasional lapses in service and availability.
In summary, while the Saga Hotell staff generally provides a friendly and helpful experience, there are sporadic shortcomings that suggest a need for better consistency and communication.
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Location
Breakfast
Dinner
Rooms
Guests appreciate the spaciousness of the accommodations with features like large bathrooms and roomy living areas being frequently mentioned. Several rooms include private showers and toilets and some are equipped with cool boxes, making them convenient for longer stays. The beds are comfortable, contributing to a restful night’s sleep.
However, some guests noted minor issues such as missing TVs, worn-out furniture and occasional cleanliness lapses, like moldy shower curtains and broken glass. The lack of a fully manned reception might be inconvenient for some, but overall, the helpful staff and straightforward room arrangements seem to outweigh these shortcomings.
The hotel's central location is a significant advantage, being surprisingly quiet for a downtown setting and close to various city attractions. While some rooms might feel incomplete or dated, the charm and functionality they offer make Saga Hotell a desirable choice for budget-conscious travelers.
Beds
Cleanliness
However, there are notable areas of concern. Some reviews mention issues with cleanliness in the hallway and kitchen, along with a persistent smell of smoke and mold in certain areas. Common complaints include bad odors from the drains and some neglected spots that were dirty. Specific problems like clogged sinks and malfunctioning plumbing fixtures further detracted from the overall hygiene experience for some guests.
In conclusion, while many guests find Saga Hotell clean and well-maintained, there are significant areas where cleanliness could be improved, particularly in communal spaces and certain fixtures.
Staff
Moreover, visitors appreciated the competent and speedy service at the hotel and the positive comments about the bar staff emphasize their quality performance. Phrases like nice host and good staff recur, suggesting consistent satisfaction with the team members.
However, some reviews indicated areas where the hotel staff could improve. A few guests faced issues with poor customer service, lack of staff presence and problems with the check-in process and communication. Instances of the cleaning staff entering rooms early or taking on additional tasks beyond their duties also surfaced. These criticisms point toward occasional lapses in service and availability.
In summary, while the Saga Hotell staff generally provides a friendly and helpful experience, there are sporadic shortcomings that suggest a need for better consistency and communication.
No, Saga Hotell doesn't have any pool.
No, a spa isn't available at Saga Hotell.
Yes, Saga Hotell welcomes dogs.
No, parking facilities aren't available at Saga Hotell.
No, Saga Hotell doesn't have a gym.
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