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Summary of reviewsHotel Mortagne, ideally situated near Montreal yet away from the city's hustle and bustle, has become a preferred choice for business and leisure travelers alike. Strategically located with convenient access to major highways and nearby attractions, the hotel offers a serene environment with easy access to local dining options and shops. The calming ambiance is complemented by helpful and personable staff, enhancing guest satisfaction with their attentiveness and professionalism.
Guests frequently commend the spacious and immaculately clean rooms, adorned with modern decor and comfortable amenities, including innovative features like Luminotherapy lighting. The impressive cleanliness extends to the entire hotel, underscoring a commitment to maintaining high standards across all facilities, from the lobby to the well-equipped gym.
The dining experience at Hotel Mortagne is widely praised for both breakfast and dinner. The restaurant offers flavorful and varied meals with professional service, although some guests note the absence of a breakfast buffet. While the dinner menu may be priced on the higher side, it is appreciated for its quality and taste, complemented by a lovely terrace dining option.
Families, in particular, find Hotel Mortagne accommodating, thanks to spacious rooms, enjoyable amenities, and family-friendly features such as a pool and hot tub. Additional facilities, including a gym, spa, sauna, and ample parking ease the stay, offering a comprehensive experience for all visitors.
While the internet connection may occasionally fall short of expectations, other aspects of the hotel, like the warm atmosphere fostered by the exceptional staff, compensate for this minor inconvenience. With a focus on comfort, hospitality, and convenience, Hotel Mortagne consistently receives praise as an ideal retreat for those exploring the Montreal area and beyond. Show more
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Hotel with Swimming Pool
This hotel offers an indoor pool. It provides a comfortable and convenient stay with good amenities.
Heated Pool Indoor Pool
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard King RoomFree high-speed internet access, a 40-inch flat-screen cable TV, and a seating area are provided. Cotton robes, a work desk, an electronic safe, and free local calls are included.
Standard Queen Room with Two Queen BedsFree high-speed internet access, a 40-inch flat-screen cable TV, and a seating area are provided. A work desk, electronic safe, cotton robe and free local calls are offered.
King Room with WhirlpoolFeaturing a spa bath and glass-enclosed shower, this spacious room includes a mini fridge. Free high-speed internet access, a 40-inch flat-screen cable TV, and a seating area are provided. Cotton robes, an electronic safe, and free local calls are offered.
Executive SuiteFeaturing a separate living room and bedroom, this suite includes a sofa bed. Free high-speed internet access, a 40-inch flat-screen TV, and pay-per-view movies are offered. A fridge, microwave, sink, work desk, bathrobe, electronic safe, and free local calls are included.
Deluxe RoomFree high-speed internet access, a 40-inch flat-screen cable TV, and a seating area are provided. A work desk, electronic safe, cotton robe and free local calls are offered.
About Hotel Mortagne
License: 186421
Guest Reviews
9.1
Excellent
Location
Hotel Mortagne is strategically situated for those planning a stay near Montreal without being right in the bustling city center. Its excellent location near major highways ensures easy access to Montreal and surrounding areas, making it a practical choice for business travelers and those attending events like weddings or even the F1. Convenient parking and proximity to the industrial zones are added benefits for business visits. Guests appreciate the peaceful, safe neighborhood and the abundance of restaurants and shops within walking distance, providing great dining options and a serene ambiance. The hotel's location is ideal for exploring the picturesque areas south of Montreal, including Les îles de Boucherville and St-Bruno de Montarville. While it might be a bit far from downtown sightseeing, this offers a unique opportunity to enjoy a quieter setting. The hospitable staff, combined with amenities such as a pool, jacuzzi, and a pleasant terrace, further enhance the experience at this contemporary hotel.
Breakfast
Hotel Mortagne offers a breakfast experience that many guests find delightful, albeit with some mixed impressions. The breakfast at the hotel restaurant is widely praised for its flavor and variety, providing a plentiful and delicious array of options, including vegetarian choices. The quality of the food is consistently highlighted, along with the friendly and attentive staff ensuring a pleasant dining experience.
However, the breakfast comes without a buffet option, which may be inconvenient for those needing a quick meal. While the children's menu helps cater to younger guests, some have found the menu offerings to be pricey and not always inclusive. The absence of a buffet is noted more than once, and the lack of breakfast inclusion in certain bookings can lead to confusion.
The service can be slow at times, with a few guests expressing dissatisfaction due to long waits. Despite the occasional hiccup, the restaurant staff is often praised for its friendliness, adding to the overall atmosphere. Guests interested in dining outside can also enjoy the restaurant's beautiful terrace, providing a serene setting for meals.
For those planning a stay at Hotel Mortagne, there are many nearby family-friendly restaurants, offering alternatives for breakfast, which may be more suitable for different budgets and tastes. Overall, the hotel's breakfast receives high marks for its taste and quality, but those with brisk morning schedules may prefer exploring the area for other options.
Dinner
Hotel Mortagne's restaurant receives high praise for its delicious and varied dinner offerings, paired with great service and an ambient, cozy atmosphere. Guests frequently highlight the friendliness and professionalism of the staff, which adds to the dining experience. The restaurant is often described as excellent, with some visitors recommending it enthusiastically. Cleanliness and attention to detail are also notable features, providing a pleasant environment for meals.
While the food is generally well-received and surpasses some expectations, there are mentions of the menu being on the pricier side, and perhaps not particularly suited for families with younger children, as it lacks a children's menu for dinner. Despite this, the option to enjoy quality dining is appreciated, with several guests taking advantage of other family-friendly and reasonably priced dining options in the vicinity.
Overall, the restaurant at Hotel Mortagne is praised for its high-quality service and enjoyable food, making it a notably fine option for those seeking a satisfying dinner during their stay. For those looking to explore beyond the hotel, there are excellent dining experiences available within walking distance as well.
Rooms
Hotel Mortagne stands out for its impressively spacious and meticulously clean rooms that consistently receive praise from guests. The modern aesthetic, characterized by a clean and minimalist design, is complemented by a soothing color palette that creates a welcoming ambiance. The rooms are described as large and luxurious, with comfortable beds and thoughtful amenities such as special lighting features like Luminotherapy for a unique stay experience.
Guests find the rooms perfectly designed for families and travelers seeking comfort, noting the ample space which easily accommodates two adults and two children. The cleanliness of the hotel is frequently highlighted, with housekeeping staff receiving commendations for their friendly service. Additionally, the rooms are not just spacious but also quiet, ensuring a peaceful environment for relaxation.
The hotel's location adds to its appeal, providing convenience for guests exploring the area. The added facilities such as a pool, hot tub, sauna, and a well-equipped gym offer guests a luxurious experience at an affordable price. Although some guests noted a desire for additional in-room amenities, the overall impression of Hotel Mortagne is overwhelmingly positive, making it an ideal choice for travelers seeking both comfort and style.
Beds
At Hotel Mortagne, the guest experience with the beds is predominantly positive, with many users finding them comfortable and ideal for a restful night's sleep. Guests frequently praise the beds and pillows, noting them as super comfy and a highlight of their stay. The room size complements the bedding comfort, adding to the overall satisfaction of the guests. However, there is some variation in comfort preferences, with several guests mentioning that they found the mattresses to be on the firmer side and the pillows occasionally too thin. While a few guests encountered issues with uncomfortable dips in mattresses or creaking beds, these instances seem less common. Overall, Hotel Mortagne seems to maintain a strong standard for bed comfort, contributing to its reputation as a restful retreat.
Cleanliness
Hotel Mortagne stands out with its exceptional cleanliness, which is frequently highlighted by guests as one of its strongest features. The rooms are not only very clean but also spacious, modern, and comfortably furnished, ensuring a relaxing stay. Guests appreciate the modern design and beautiful decor throughout the hotel, from the reception area to the well-kept grounds. The cleanliness of the premises sets a high standard, often described as impeccable, with housekeeping staff praised for their dedication to maintaining spotless environments.
The hotel's amenities contribute significantly to the overall guest experience, featuring a gym, pool, spa, and an excellent restaurant, all of which are kept to the same high standard of cleanliness as the rooms. The friendly and accommodating staff further enhance the stay by providing helpful service, particularly during check-in and check-out. The hotel's easy accessibility and ample parking add convenience, making it an ideal choice for travelers. Overall, Hotel Mortagne offers a blend of comfort, cleanliness, and modern aesthetics, drawing positive feedback from those who have enjoyed its welcoming environment.
Staff
Nestled in a beautiful setting, Hotel Mortagne impresses guests with its clean and well-maintained premises, complemented by an extraordinary team of staff. Visitors frequently commend the hotel’s welcoming atmosphere, cultivated by staff who are consistently characterized as friendly and accommodating. The attentive service offered throughout the hotel, including the front desk and restaurant, is recognized for being swift and professional. Guests appreciate the courteous nature of the staff, who manage to make stays pleasant and hassle-free.
The employees are described not only as helpful but also genuinely kind and engaging, focusing on the needs of guests with impressive dedication. Instances of quick problem-solving and efficient service enhance the guest experience, leaving visitors feeling valued and well-cared-for. Although there are occasional mentions of a less warm reception during check-in, the overall consensus remains positive, with many finding the staff to be efficient and attentive to their needs during their stay.
Dining experiences at the hotel restaurant also fare well, with remarks on the speedy service and delightful cuisine, often underscored by a professional staff committed to ensuring a top-notch experience. A standout encounter involved two staff members efficiently handling a new computer system, underscoring their competence and composure.
While there are some criticisms regarding staff training and attentiveness, the overwhelmingly positive feedback highlights a team that genuinely cares about their roles and the satisfaction of those visiting Hotel Mortagne. Overall, the staff is a shining asset to the hotel, contributing significantly to the warmth and professionalism that define guest stays.
Wi-Fi
Hotel Mortagne offers internet service to its guests, however, the connection seems to fall short of expectations. Guests have reported difficulties in connecting and the speed being less than ideal. While there is a noticeable provision of internet availability, it could benefit from enhancements in reliability and speed. Despite this shortcoming, the hotel excels in other areas, notably receiving praise for exceptional staff service. Guests also highlight the modern comforts in the rooms, such as hot showers with strong water pressure and an interesting LED light system. While the internet issues may require attention, the hotel manages to impress in aspects of hospitality and accommodation.
Gym
Hotel Mortagne offers a range of appealing amenities, including a gym that is frequently highlighted by guests for its quality and cleanliness. Visitors appreciate the well-maintained and well-equipped facilities that contribute to an enjoyable workout experience. Despite being described as small with limited facilities, the gym receives positive remarks for being a valuable part of the hotel's offerings. Additionally, guests often mention the accompanying amenities such as the sauna, spa, pool, bar, and restaurant, which enhance the overall appeal of a stay at the hotel.
Pool
Hotel Mortagne's pool area consistently impresses guests with its inviting ambiance and excellent maintenance. Visitors frequently highlight the pool's cleanliness, describing it as a standout feature that enhances their stay. The pool is often noted as beautiful and pleasantly warm, providing a serene environment for relaxation. The associated spa facilities, including a sauna and hot tub, complement the pool experience, with the sauna being particularly appreciated for its relaxing qualities. Families find the combination of a pool and hot tub to be ideal, offering enjoyable moments for both adults and children.
While some guests mention minor adjustments they'd prefer, such as the pool temperature being slightly cold or the spa water too hot, these do not overshadow the overwhelmingly positive feedback. Amenities like a gym and a lobby pool table add to the overall appeal, making the leisure facilities a well-rounded, relaxing escape within the hotel. The pool area’s location ensures it remains a calm and uncrowded retreat, further accentuating its allure. Overall, Hotel Mortagne’s pool and wellness facilities receive high praise, underscoring them as a highlight of the guest experience.
Parking
Hotel Mortagne offers an excellent parking experience for its guests, praised for its abundant and complimentary parking spaces. While the parking is open-air, this minor inconvenience of exposure to weather is offset by the ease and convenience of accessing the hotel and its amenities. Positioned in a quiet and safe neighborhood, guests appreciate the proximity to local attractions like wedding venues, albeit a bit removed from downtown sightseeing locations. The ample parking availability is highlighted as a significant advantage, valued for both accessibility and cost-effectiveness. Navigating from the parking area into the hotel and to the elevators is straightforward, making the experience seamless for visitors. Additional perks such as a gas station, EV charger, and a variety of facilities within the hotel, including a restaurant, hot tub, and pool, further enhance the stay. The friendly and helpful staff complement the convenience of parking, contributing to an overall satisfactory guest experience.
Family
Hotel Mortagne offers a delightful array of activities and amenities for families with children. Guests frequently praise the swinging egg chairs in the lobby, which are a particular hit with kids. The pool and hot tub are noted as enjoyable spots, ideal for family relaxation without being overly crowded. For those who prefer indoor entertainment, the pool table in the lobby is a well-loved feature among families.
The hotel's family-friendly attributes are complemented by its spacious rooms, which are appreciated for their size and comfort. With large, comfortable beds and ample sitting areas, families find the accommodations well-suited for a pleasant stay. The cleanliness of the hotel, including its inviting spa, adds to the overall positive experience.
The staff at Hotel Mortagne receive commendations for their welcoming demeanor, contributing to the hotel's reputation as an excellent choice for families. Its convenient location, just outside the busy city yet ideal for visiting attractions like the F1, makes it even more appealing for family trips.
Overall, Hotel Mortagne provides great value with its combination of family-oriented amenities and a strategic location, ensuring a memorable stay for both adults and children alike.
4 Star
Hotel Mortagne presents a complex blend of experiences, as highlighted by its guests. Located conveniently for travelers heading to Montreal or the South Shore, it has been a go-to choice for many, with patrons returning multiple times, drawn by the overall pleasant atmosphere of the restaurant and bar. However, perceptions on its star rating vary. Some aspects fell short of the expectations typically associated with a four-star facility. Noteworthy are the outdated room features such as the absence of USB ports for mobile device charging and the lack of standard amenities like a refrigerator, which left some guests wanting more. While the exterior might not immediately convey a four-star allure, the hotel still holds a special place for dedicated guests who hope for a return to its former esteemed status. Despite these critiques, the appeal of Hotel Mortagne endures, providing a reliable choice for visitors to the area, albeit with room for refinement.
Yes, Hotel Mortagne has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Mortagne.
No, Hotel Mortagne doesn't allow dogs.
Yes, parking facilities are available at Hotel Mortagne.