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Imperia Hôtel et Suites Boucherville

Boucherville , 1550 Boulevard De Montarville (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsImperia Hôtel et Suites Boucherville has garnered largely favorable reviews from guests across several aspects, making it a popular choice for travelers. Its location is particularly well-praised, conveniently situated near major highways, shopping malls and a variety of restaurants, providing both accessibility and a quiet retreat from the busier Montreal area. The strategic positioning near key routes and workplaces adds to its appeal for both short visits and extended stays.

The rooms are another highlight with guests often commenting on their clean, modern design and comfortable beds. Despite some mentioning smaller room sizes, the overall cleanliness and well-maintained ambiance ensure a restful stay. The common areas, including the lobby, contribute to the positive impression with their pleasant appearance and cleanliness.

The staff receive mostly positive feedback for their friendliness, courtesy and professionalism. Multilingual employees add to the positive experience, although there are occasional issues with reception and communication, particularly relating to the pool schedule and restaurant closures.

Guests have mixed feelings about the breakfast experience; while the quality and portions are lauded, many are disappointed that it is not included in the room rate and find it somewhat pricey. The availability and selection of hot food options also receive criticism, along with occasional slow service.

The hotel's pool area draws both praise and critique. While the pool's attractiveness and late operating hours are appreciated, some guests note issues with its size, cleanliness, temperature and chlorine levels. Maintenance concerns and occasional closures also mar the experience for some.

The parking situation is seen as a mixed bag with ample and free parking praised for its convenience and electric charging stations. However, during busy periods, guests sometimes struggle to find parking spaces and raise concerns about security.

In summary, Imperia Hôtel et Suites Boucherville stands out for its strategic location, comfortable and clean rooms and friendly staff. However, there are areas for improvement, particularly regarding breakfast availability and cost, pool maintenance and parking during peak times. Despite these, the overall sentiment remains positive, making it a solid choice for various types of travelers.
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Categories

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Queen Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a coffee machine, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

Standard Queen Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a coffee machine, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.

Large Double Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Deluxe Double Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

About Imperia Hôtel et Suites Boucherville

License: 297294

Guest Reviews

7.6

Good

Location

Imperia Hôtel et Suites Boucherville boasts a highly praised location that caters to various needs and preferences. Conveniently situated near major highways, it offers swift and practical access for travelers. The proximity to shopping malls, a variety of restaurants and amenities such as Tim Horton's right at the front door adds to the convenience. Guests find the location clean, soundproof and comfortably away from the bustle of Montreal traffic, providing a serene yet accessible stay. The hotel is strategically positioned near important routes like the junction of the 20 and the 30, enhancing its appeal for repeat visitors. Additionally, its placement near workplaces, major roads and notable landmarks like IKEA makes it a favorable choice for both short visits and extended stays. Overall, the hotel's geographical situation and the comfort of the accommodation have garnered positive feedback for meeting diverse guest needs effectively.

Breakfast

Guests at Imperia Hôtel et Suites Boucherville have varied opinions about the breakfast experience. Several reviewers appreciated the breakfast, describing it as delicious with generous portions and a refreshing departure from the typical continental buffet. Cleanliness and overall quality of the breakfast also received positive mentions. However, many guests were disappointed that breakfast was not included in the room price and found it expensive considering this. There were also some suggestions that the breakfast buffet lacked in hot food options and the service could be slow at times, possibly due to staffing shortages. Some visitors noted the absence of breakfast on weekends or closures of the restaurant, leading them to seek alternatives nearby, such as the convenient Tim Hortons next door. Overall, while the quality of the available breakfast has its admirers, issues related to availability, inclusivity in the room rate and service efficiency were highlighted as areas needing improvement.

Rooms

Imperia Hôtel et Suites Boucherville has garnered positive feedback for its rooms, which are frequently described as clean, modern and nicely designed. Guests often appreciate the comfortable beds and bedding, noting that these contribute significantly to a restful stay. The hotel provides spacious and well-equipped rooms that many find to be very clean and inviting. While some reviews point out that the rooms can be on the smaller side, they still maintain high standards of cleanliness and comfort.

The hotel itself is described as quiet and comfortable, enhancing the overall guest experience. The suites, in particular, are highlighted for being spacious and luxurious, featuring modern amenities and well-designed interiors. Despite the occasional mention of smaller room sizes, many guests feel that the rooms are furnished well and provide a good level of comfort, thanks in part to their contemporary design and soundproofing.

In summary, guests usually have positive experiences with the rooms at Imperia Hôtel et Suites Boucherville, praising them for their cleanliness and comfort, even if room size can sometimes be a concern for those needing more space.

Beds

The beds at the Imperia Hôtel et Suites Boucherville are often praised for their comfort. Guests repeatedly highlight the very comfortable mattresses, contributing to a restful night's sleep. The modern decor of the hotel complements the comfortable beds, enhancing the overall guest experience. Despite a few concerns, such as improperly made beds and occasional discomfort with the pillows, the prevalent sentiment is of satisfaction with the quality of the beds. The comfort level of the beds frequently leaves a strong positive impression on guests.

Cleanliness

Imperia Hôtel et Suites Boucherville generally receives high marks for its cleanliness. Visitors frequently comment on the immaculate state of the hotel, noting its clean and beautiful ambiance. Common areas like the lobby leave a positive impression with a pleasant smell. Guests find their rooms to be very clean and comfortable, contributing to a positive overall experience. The hotel's cleanliness extends to all areas with many praising the property for being well-maintained and meeting expectations. Despite a few isolated incidents regarding specific rooms, the accommodating staff quickly resolved any issues, ensuring guest satisfaction. Overall, the hotel stands out for its perfect blend of cleanliness and comfort, making it a solid choice for travelers.

Staff

Imperia Hôtel et Suites Boucherville receives mixed feedback about its staff with an overall positive inclination. Many guests highlight the friendliness, courtesy and professionalism of the employees. They often describe the staff as welcoming, helpful and attentive to their needs. The hotel features multilingual employees proficient in three languages, which enhances the guest experience.

However, there are occasional critiques, such as instances where the reception service was poor or staff failed to respect the pool schedule. Even though some guests noted issues with reception and lack of communication regarding the restaurant closure, the overwhelming sentiment reflects that most staff members contribute positively to the stay.

Specific mentions included a young employee who provided excellent service and others who were exceptionally kind and respectful. The courtesy and professionalism, especially of the reception staff, stand out, even though there is room for improvement in consistency. Overall, the hotel's staff largely enhances the hospitality experience, leaving many guests satisfied with their service.

Pool

The pool area at Imperia Hôtel et Suites Boucherville receives a mix of feedback from guests. Many visitors appreciated the pool area, highlighting its attractiveness and the additional appeal of a sauna. Children, in particular, enjoyed swimming there. Moreover, the convenience of extended pool hours until 11 PM was noted positively.

However, some guests found the pool to be on the smaller side and occasionally not very clean. Several reviews mentioned issues with water temperature, describing it as too cold or icy, which might deter some from taking a swim. There were also complaints about the overuse of chlorine, causing discomfort for swimmers.

Maintenance issues were also cited, including the pool being closed at times and inconvenient wait times to access the pool area. Despite these drawbacks, the overall ambiance and additional amenities like the sauna were frequently appreciated by hotel guests.

Parking

The parking situation at Imperia Hôtel et Suites Boucherville receives mixed feedback from guests. On the positive side, the hotel offers ample and free parking, described as clean and useful with electric charging stations available for vehicles. Guests appreciate the convenience of having well-known establishments like Tim Hortons and a gas station nearby, adding to the practical benefits of the location. However, there are notable frustrations as well, particularly with availability during busy times such as Friday evenings or when events are hosted. Guests have reported having to park at neighboring businesses due to a lack of spaces and have also raised concerns about security in the parking lot.

Yes, Imperia Hôtel et Suites Boucherville has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Imperia Hôtel et Suites Boucherville.

No, Imperia Hôtel et Suites Boucherville doesn't allow dogs.

Yes, parking facilities are available at Imperia Hôtel et Suites Boucherville.

Yes, Imperia Hôtel et Suites Boucherville has a gym.

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