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Summary of reviewsBest Western Hôtel de France in Bourg-en-Bresse is a charming and centrally located hotel, perfect for both leisure and business travelers. Guests frequently praise its prime location in the historic heart of the town, providing easy access to local attractions, restaurants and shops with the added convenience of a secure private garage for parking. The peaceful environment, despite the central location, along with the blend of traditional architecture and modern comforts, makes it an attractive option for travelers.
The breakfast experience is another highlight with an abundant and varied buffet featuring fresh fruit, assorted breads, cheeses and a popular Nutella dispenser. While there are occasional comments about areas needing improvement, such as overcrowding or the price, the general sentiment is positive. Dinner options at the hotel's restaurant and the adjacent brasserie receive high marks for quality and ambiance, despite some noting the high prices and limited menu.
Rooms at the hotel offer a mixed experience. Many guests appreciate the spacious and well-equipped accommodations with modern bathrooms and comfortable bedding. However, there are consistent mentions of small, outdated rooms—especially those under the attic—and issues with cleanliness, notably concerning the carpets. Noise from neighboring rooms also detracted from some stays, though requesting a renovated room can enhance the experience.
Cleanliness overall draws mixed reviews. While many find the rooms and bathrooms exceptionally clean, the condition of the carpets often leaves much to be desired. Despite this, the historical charm of the building and the well-kept common areas help maintain a positive impression.
The staff at Best Western Hôtel de France are a standout feature, frequently described as friendly, welcoming and helpful. The reception team, housekeeping and restaurant staff all contribute significantly to the hotel's hospitable environment, enhancing guest experiences.
The hotel's WiFi is generally reliable and fast, though some guests encountered issues with access and instructions. Parking is another mixed experience with the secure private garage being highly valued but often requiring advance reservations due to limited space and restrictions on larger vehicles.
Best Western Hôtel de France is also family-friendly, offering spacious family suites and a welcoming atmosphere for children. The convenient room service and family-oriented dining options add to its appeal for families.
The hotel provides a comfortable bedding experience with many guests praising the quality of the mattresses and bedding, despite some finding the beds too hard or experiencing issues with pillows.
As a three-star establishment, Best Western Hôtel de France offers a standard mid-range experience suitable for budget-conscious travelers. It is deemed ideal for short stays and often exceeds expectations, despite some outdated elements. The hotel is also equipped to cater to business travelers, offering clean meeting facilities.
In summary, Best Western Hôtel de France is celebrated for its excellent location, quality dining and welcoming staff. While there are areas needing improvement, particularly in room updates and cleanliness, the overall guest experience is largely positive, making it a suitable choice for a variety of travelers. Show more
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Historic Hotel
Located in Bourg-en-Bresse, this hotel offers a comfortable stay in a historic setting. It provides easy access to the town's historical sites and cultural attractions.
Family Friendly Hotel
This hotel offers comfortable accommodations and a convenient location in Bourg-en-Bresse, making it a good base for exploring the area with family. The hotel provides amenities such as free breakfast and Wi-Fi, catering to the needs of families.
Dog Friendly Hotel
This hotel welcomes pets and provides comfortable accommodations. The hotel's central location provides easy access to local attractions and amenities, making it suitable for travelers with dogs.
Business Hotel
Being a Best Western, this hotel likely provides a consistent level of service and amenities suitable for business travelers, including business services and meeting facilities.
Hotel with Parking
The hotel offers a private paid garage and a large public car park directly in front. Additionally, a free public car park is available within 500 meters, providing various convenient options.
Accessible Hotel
This hotel is entirely accessible to people with reduced mobility and has two rooms specifically for this purpose. It features an elevator, wheelchair accessible areas, a toilet with grab rails, a higher level toilet, and a lower bathroom sink.
3-Star Hotel
This hotel offers an excellent location in the heart of Bourg-en-Bresse, near the Collegiale Notre-Dame. It combines comfort, elegance, and refinement in a renovated building dating from 1853. The hotel features spacious, air-conditioned rooms with modern amenities like satellite television and complimentary Wi-Fi.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel near Nightlife Spots
Room Types
Superior Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Queen SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker.
Classic Queen RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Best Western Hôtel de France boasts an enviable location in the heart of Bourg-en-Bresse, making it a prime choice for travelers looking to explore the city’s charm. Nestled centrally in the historic town, the hotel offers easy access to local attractions, restaurants and shops, all within walking distance. Guests frequently praise the convenience of the hotel's private garage for secure parking right in the middle of the city, adding to the overall ease of their stay. Its positioning near the theater and main square enhances its appeal for those interested in local cultural events and relaxed strolls.
Despite being centrally located, the hotel manages to provide a quiet and peaceful environment, ensuring a restful retreat. The traditional architecture combined with modern comforts adds to its allure. The proximity to local dining options is a recurring highlight with guests appreciating the on-site restaurant and the variety of nearby eateries. This strategic location, coupled with the welcoming atmosphere and excellent facilities, makes Best Western Hôtel de France an ideal stopover for travelers heading to the south or simply exploring Bourg-en-Bresse. The general sentiment indicates a high level of satisfaction with the convenience and charm that this hotel’s setting provides.
Breakfast
The breakfast at Best Western Hôtel de France generally receives high praise from guests, characterized by its exceptional quality and variety. Many reviewers highlight the breakfast buffet as abundant, rich and well-organized with a wide selection of sweet and savory options that cater to diverse tastes. The availability of fresh fruit, assorted breads, cheeses and jams is frequently mentioned as a standout feature. The breakfast also benefits from a Nutella dispenser, a unique and popular addition that garners special attention.
While many guests find the breakfast to be of excellent value, some feel that the price is a bit steep for what is offered, especially given the relatively simple fare by some standards. There are mentions of certain areas needing improvement, such as the occasional lack of fresh fruit juice and sometimes cold scrambled eggs.
The breakfast room receives mixed reviews with some guests appreciating its cozy atmosphere, while others point out that it can become too crowded and suggest that more space is needed. Despite these minor critiques, the consensus remains that the breakfast at Best Western Hôtel de France is a highlight of the stay, satisfying various preferences with its generous and well-maintained offerings.
Dinner
The dining experience at Best Western Hôtel de France is generally well-received with many guests praising the quality and variety of the food available. The hotel's restaurant and the adjacent brasserie are often highlighted for their excellent cuisine and classic French dishes, complemented by a good selection of wines. Diners appreciated the ambiance, service and the convenient location of the restaurants, whether on-site or nearby.
Several reviews commend the excellent dinners enjoyed at both the hotel's restaurant and the brasserie next door with mentions of gourmet options and refined cooking in the spirit of renowned chef Georges Blanc. Guests particularly enjoyed the variety of local dishes offered and found the menu to be tempting and delicious.
While some noted that the prices were a bit high and the menu limited, others found the dining experiences to be reasonably priced and offering good value for money. A few reviews mentioned average service or food quality and there were isolated comments about the lack of vegetarian options or insufficient air conditioning.
On balance, the hotel’s dining options are highly recommended for their quality and convenience, enhancing the overall experience of staying at Best Western Hôtel de France.
Rooms
The guest reviews of Best Western Hôtel de France reveal a mixed experience with a noticeable emphasis on spaciousness and comfort in many of the rooms. Numerous guests appreciated the large and well-appointed rooms, as well as modern, nicely renovated bathrooms. Those who stayed in suites particularly enjoyed the extra space and modern amenities.
Several reviews highlight comfortable bedding and well-equipped rooms, adding to the overall positive experience. Rooms facing the front often offered pleasant views, enhancing guest satisfaction. The rooms are described as quiet and soundproofed, which contributed to a comfortable stay for many.
However, not all feedback is favorable. There are consistent mentions of small and outdated rooms, especially those under the attic, which require renovation. Creaky floors and dated decor are also noted as areas needing improvement. Cleanliness is another point of contention with some guests mentioning dirty carpets and insufficient room hygiene.
Noise from neighboring rooms and corridors seemed to impact a few stays negatively. Additionally, some rooms were noted for being dark and lacking sufficient ventilation.
Overall, while the hotel offers spacious and comfortable accommodations with modern bathrooms in several rooms, there is a clear need for renovation and improved cleanliness in certain areas. Guests looking for a pleasant stay should consider requesting the more recently refurbished rooms to ensure a more favorable experience.
Beds
The bedding experience at Best Western Hôtel de France is generally positive with numerous guests praising the comfort and quality of both the beds and bedding. Guests frequently highlight the comfort of the mattresses and the overall size of the beds, often describing them as large and extremely comfortable. The bedding has also been noted for its cleanliness and pleasant covers.
However, there are a few recurring criticisms. Some guests have experienced issues with the beds being too hard and a few reported bed breakages during the night. Pillows also received mixed reviews with several guests finding them too hard or basic.
Despite these occasional issues, the majority of reviews commend the comfortable and cozy bedding, contributing to a good night's sleep. The mattress quality is often highlighted, indicating that many guests leave satisfied with the overall comfort of their sleeping arrangements.
Cleanliness
Best Western Hôtel de France offers a mixed experience when it comes to cleanliness, according to guest feedback. On the positive side, many guests praised the hotel's cleanliness, noting that rooms and bathrooms were exceptionally clean with some describing them as spotless and well-maintained. Common areas and the overall property were also frequently mentioned as being clean and well-kept. Newly renovated rooms and impressive levels of cleanliness in the bathrooms were highlighted as standout features.
However, several reviews pointed out that while rooms appeared clean at first glance, the condition of the carpets was a recurring issue. Carpets were often described as dirty, stained or showing signs of significant wear and tear, which detracted from the overall experience. Some rooms and areas of the hotel were noted to look dated, which might not align with everyone’s expectations. Despite these concerns, the hotel's prime location and the historical charm of the building were appreciated by guests.
In summary, while the Best Western Hôtel de France establishes a high standard of cleanliness for its rooms and facilities, attention to issues like carpet condition could further enhance the guest experience.
Staff
At the Best Western Hôtel de France, the overwhelmingly positive feedback about the staff stands out prominently in guest reviews. Words like friendly, welcoming and helpful are frequently used to describe the interactions with the hotel's personnel. The reception team is particularly noted for being both efficient and accommodating, often going above and beyond to assist guests. A sense of attentiveness and professionalism pervades their service with managers and other staff members displaying genuine kindness and respect.
The housekeeping staff also receive commendations for their friendliness and thoroughness, ensuring a pleasant stay for visitors. Guests appreciate the prompt and courteous response to any needs or inquiries, enhancing the overall comfort of their experience. The restaurant staff receive high marks for their top-notch service and welcoming demeanor, adding to the hotel's hospitable atmosphere.
Despite a few isolated comments about variability in staff friendliness and some instances of weak reception service, the general consensus reflects a high level of satisfaction with the staff's performance. Their warm smiles, accommodating nature and the positive influence they have on the guest's experience are recurrent themes.
In summary, the staff at Best Western Hôtel de France consistently contribute significantly to a positive and welcoming environment with many guests highlighting their experiences with words of praise and gratitude for the team's dedication and hospitality.
Wi-Fi
The WiFi at Best Western Hôtel de France has generally positive feedback with terms like good internet, high-speed wifi and stable connectivity frequently mentioned. Guests appreciated the good WiFi access in their rooms. However, there were a few issues noted such as unclear instructions, a lack of information about accessing the WiFi and instances of no access in specific rooms. Despite these instances, the majority of reviews highlight a satisfactory experience with the hotel's WiFi, suggesting a reliable and fast connection for most guests.
Parking
Nestled in the heart of the city, 'Best Western Hôtel de France' offers a variety of parking options catering to its guests' needs, albeit with some caveats. The standout feature is the secure, private garage, praised for its safety and convenience. Advanced reservations for the hotel garage are essential due to its limited spaces and its lockable nature ensures vehicles are secure overnight. This is particularly beneficial for those with motorcycles.
The hotel also provides parking directly in front of the premises, which is free from 9 pm to 9 am, making it an attractive option for guests. However, during the day, this area becomes a paid zone. For those seeking alternatives, public parking is available nearby, offering added convenience.
While the hotel's parking facilities are generally appreciated, several reviews highlight the cramped and sometimes dark nature of the garage. Maneuverability within the garage is noted to be good, but the limited spaces and the need for prior reservations seem to frustrate some guests. The underground garages are particularly tight, making it difficult for larger vehicles to navigate.
Overall, while the parking at 'Best Western Hôtel de France' has its limitations and comes at a cost, the secure and convenient options available, coupled with the ability to reserve a spot, make it a reliable choice for travelers prioritizing on-site parking facilities.
Family
Best Western Hôtel de France is praised for being a family-friendly destination. Guests have found the family suites to be ideal, spacious and accommodating for those traveling with kids. The hotel offers a variety of family-oriented rooms, making it suitable for families of different sizes. Children particularly enjoyed the rooms and the overall atmosphere caters well to families.
The staff received positive remarks for their friendliness and attentiveness, contributing to the family-centered ambiance of the hotel. Additionally, the convenience of having room service with a comprehensive restaurant menu was appreciated, especially by families with babies. The connected restaurant provides a dinner menu with numerous choices suitable for children, enhancing the family-friendly dining experience.
Overall, the Best Western Hôtel de France is an excellent option for families seeking comfortable accommodations and attentive service in a well-located setting.
3 Star
Best Western Hôtel de France is a classic three-star establishment that offers a standard mid-range experience with basic facilities and amenities expected from its rating. It has a traditional three-star hotel ambiance and the service quality aligns with typical three-star hotel standards. Guests found it perfect for a short stopover, often exceeding their expectations despite some outdated elements. However, it falls short on certain aspects, such as the lack of a minibar and shower curtain and some visitors felt it didn't quite match the usual Best Western level. Overall, it is considered a pleasant stay for budget-conscious travelers looking for a typical three-star hotel experience.
Business
Best Western Hôtel de France in Aix-en-Provence offers a range of amenities tailored for business travelers. The meeting room is noted for its cleanliness, making it suitable for corporate events or business conferences, despite being slightly outdated. The hotel exudes a stylish and business-like atmosphere, often appreciated by those on business trips.
Its executive rooms and quiet, calm setting in a business-oriented area make it an ideal spot for work and relaxation. The location is safe and the staff is friendly, contributing to its reputation as a very good option for business travelers. The hotel is described as convenient for short professional stays, offering the quietness necessary for work and ensuring a comfortable environment for both brief stopovers and longer stays.
Though a wi-fi code is required, the overall ambiance and facilities are correct for business needs. Additionally, the hotel is noted to be good with kids, which might appeal to business travelers with families. All in all, it stands out as a suitable and reliable choice for anyone conducting business in Aix-en-Provence.
Accessible
Best Western Hôtel de France is well-regarded for its accessibility features, making it a reliable choice for guests with disabilities. The hotel is easily accessible and situated conveniently close to the city. It offers various facilities for disabled guests, including fully accessible rooms and a disabled-friendly bathroom. The rooms are suitably adapted for individuals with mobility issues, featuring amenities such as large walk-in showers with ample space. Wheelchair accessibility is ensured through an available elevator, enhancing the overall user-friendly experience. However, parking can be a challenge with limited spaces available, albeit easier parking options are suggested for improvement.
Historic
Nestled in the heart of the historic city center, Best Western Hôtel de France exudes an undeniable charm, steeped in history and tradition. This venerable hotel, housed in a grand, old building, boasts a beautiful exterior that captures the essence of its illustrious past. Guests are often struck by the soulfulness of the establishment with its well-preserved architecture and charming decor that marry historical elements with modern comforts.
Though the building's age lends itself to creaky floors and a slightly old-fashioned ambiance, these features only add to the hotel's unique character. The majestic structure pays great tribute to its grand past, offering a serene retreat surrounded by the tranquility and beauty of historical sites. The hotel's historical feel and beautiful architecture are complemented by its superb location, making it a perfect base for immersing oneself in the rich cultural tapestry of the city.
For those who appreciate the allure of times gone by, this magnificent old hotel offers a gently renovated experience that maintains the grandeur and soul of its storied foundations.
Dog Friendly
Best Western Hôtel de France is noted for its dog-friendly facilities and services. Guests who traveled with dogs highlight the accommodating nature of the hotel, mentioning that pets are welcome in various areas, including the dining room. The hotel is recognized as being very attentive to dogs, ensuring that furry companions are well taken care of during their stay. Both the hotel’s general pet-friendly policies and specific amenities tailored for dogs are appreciated by pet owners. This welcoming attitude towards dogs makes it a suitable choice for those looking to travel with their pets.
No, Best Western Hôtel de France doesn't have any pool.
No, a spa isn't available at Best Western Hôtel de France.
Yes, Best Western Hôtel de France welcomes dogs.
Yes, parking facilities are available at Best Western Hôtel de France.
No, Best Western Hôtel de France doesn't have a gym.