The Orchid Hotel

Bournemouth 50.72020300, -1.86771600 , 34 Gervis Road (Show on Map)
8.3
Very Good


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Summary of reviewsThe Orchid Hotel in Bournemouth consistently receives high praise for its prime location, perfect for beach lovers and urban explorers alike. Situated just a short walk from the beach, town center and local attractions like the pier, the hotel offers the convenience of accessibility to the Bournemouth International Centre (BIC) and public transport. Guests appreciate the quiet, peaceful surroundings despite its centrality, providing a restful night's sleep.

The hotel's breakfast stands out with its variety and quality, featuring both English and continental options such as freshly baked pastries, pancakes and avocado toast. Although there are occasional service lapses during busy periods, the overall breakfast experience is positive, often described as delicious and satisfying.

Dinner service, though praised for its high-quality food and inviting atmosphere, suffers from inconsistent availability due to operational issues. Despite these challenges, guests who manage to dine at the hotel report an excellent culinary experience and commend the helpful staff.

Rooms at The Orchid Hotel are generally well-received for their spaciousness, cleanliness and modern amenities. Many appreciate the comfortable beds, modern decor and thoughtful touches. However, some reviews mention inconsistencies in room quality, such as maintenance issues and noise from nearby bars.

Cleanliness is predominantly praised with guests often describing the hotel and rooms as spotless and well-maintained. Minor issues regarding housekeeping and maintenance do exist but do not detract significantly from the overall positive impression.

The hotel's staff receive exceptional reviews for their friendliness, professionalism and willingness to assist guests. Their attentive and polite service significantly enhances the guest experience, contributing to a welcoming atmosphere.

While the hotel's WiFi service receives mixed feedback with some guests experiencing inconsistent connectivity and slow speeds, others find it satisfactory and effective.

The Orchid Hotel's parking facilities are highly valued by guests with ample, secure and complimentary parking spaces adding convenience to their stay.

Families find The Orchid Hotel especially accommodating with baby-friendly amenities and spacious family rooms. The attentive and friendly staff further enhance the family-friendly atmosphere, making it a popular choice for family trips and events.

Nightlife enthusiasts find the hotel's location ideal, offering easy access to Bournemouth's vibrant nightlife while providing a comfortable retreat away from the noise. The hotel's bar area and proximity to restaurants, shops and nightclubs contribute to its appeal as a lively yet restful base.

In summary, The Orchid Hotel offers a well-rounded and convenient stay in Bournemouth with standout aspects in location, breakfast, cleanliness and staff service, making it an ideal choice for both beachgoers and urban explorers.
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Hotel for Honeymoon
Mentioned as a romantic hotel, The Orchid likely offers an intimate setting suitable for couples. It provides a comfortable and potentially quieter atmosphere away from the busiest areas.

Hotel near Nightlife Spots
Situated on Gervis Road, this hotel offers easy access to the bars and pubs located on and around the eastern end of Old Christchurch Road, a popular area for evening entertainment.

Boutique-style Hotel

Hotel near The Beach

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

4-Star Hotel

Room Types
Classic Double This room includes an en-suite bathroom, a TV, telephone, and tea and coffee making facilities.

Executive Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.

Classic King Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed.

Deluxe Single Room The single room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The single room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

Standard Twin Room The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The twin room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
The Orchid Hotel boasts an enviable location, making it a favored choice for visitors to Bournemouth. Guests consistently praise the hotel for its proximity to both the beach and the town center with most attractions, including the pier and local restaurants, being only a short walk away. The convenience of a 10-minute stroll to the beach, park or high street is frequently highlighted, allowing guests to explore the area easily without needing a car.

Many reviews note the quiet, peaceful surroundings of the hotel, situated on a serene road yet still close enough to all major amenities. The central location offers easy access to the Bournemouth International Centre (BIC) and public transport with frequent buses available from the nearby train station.

The prime location coupled with the availability of free parking is highly appreciated by visitors. The hotel’s position on the East Cliff also provides picturesque walks along the cliff top and beachfront into town. Despite being central, the area remains safe and slightly removed from the hustle and bustle, ensuring a restful night’s sleep.

Overall, The Orchid Hotel’s strategic placement near various local attractions and its tranquil, convenient setting make it an ideal base for those looking to explore Bournemouth.

Breakfast
Breakfast at The Orchid Hotel largely receives praise for its quality and variety. Many guests noted the range of options available, including both English and continental choices with offerings that are freshly cooked and plentiful. The complimentary breakfast options are considered a particularly good value for money with some reviews mentioning it as one of the best hotel breakfasts they have experienced. The food is often described as delicious, tasty, superb and amazing.

The breakfast buffet features a good selection of items, such as fresh baked pastries, quality ingredients and even specific delights like pancakes and avocado toast, which have delighted many guests. The staff service at breakfast is generally perceived as friendly and professional, enhancing the overall experience.

However, there are some mixed reviews regarding the buffet's maintenance and breakfast service. On busy mornings, the service appears to be stretched thin, leading to a less organized experience with occasional shortages of hot food and slower service. A few guests also pointed out that certain days saw a lesser quality in the breakfast offerings compared to others.

Despite these minor setbacks, most guests seem to leave satisfied with their breakfast experience at The Orchid Hotel, finding it a delightful way to start their day.

Dinner
The dinner experience at The Orchid Hotel received a mix of praises and criticisms from guests. Most found the food to be delicious with many noting that the evening meals and bar snacks were of excellent quality and good value. The restaurant was often described as inviting with several reviewers highlighting the exceptional quality of the food and service. Breakfasts were also frequently commended as superb.

However, several guests expressed frustration over the restaurant's inconsistent availability. Maintenance issues, staff illnesses and limited opening times often meant that guests couldn't dine at the hotel as planned and some were not informed of these issues in advance. Despite these operational challenges, those who were able to dine at the hotel generally had positive things to say, emphasizing the excellent culinary standards and the helpfulness of the staff. The bar area was also appreciated for its smart design and nice atmosphere.

In summary, when operational, the restaurant at The Orchid Hotel offers a delightful dining experience with high-quality food. However, potential guests should be aware of the restaurant's occasional closures due to various issues.

Rooms
The Orchid Hotel offers a variety of room experiences as described by numerous guests. Many visitors praised the spaciousness and cleanliness of the rooms, often noting the comfortable beds and modern amenities. The decor in several rooms was described as modern and appealing with recent refurbishments contributing to a fresh and up-to-date feel. Many guests found the rooms well-equipped with convenient amenities, including good bathroom facilities and modern furniture.

Positive reviews often highlighted the beautiful and spacious bathrooms, cozy ambiance and well-appointed nature of the rooms. Some rooms also featured thoughtful little touches in decor and design that stood out to guests. The suite rooms, in particular, received high marks, often being described as gorgeous and very comfortable.

However, inconsistencies were noted in terms of room quality. Some guests found their rooms to be smaller than expected and in need of maintenance or refurbishment, mentioning issues like scuffed paint, broken blinds and noisy extractor fans. A few rooms felt tired and dated to some guests, requiring minor to major touch-ups. Noise from nearby bars or function areas and malfunctioning room features such as doors and heating systems were also noted drawbacks.

Despite these mixed reviews, the hotel generally provided clean, comfortable and well-presented rooms that served as a good base for exploring the city. The hotel's helpful staff and a welcoming environment were additional positive aspects frequently mentioned by guests.

Beds
The beds at The Orchid Hotel generally received positive feedback from guests with many describing them as very comfortable, exceptionally comfortable and even super comfy. Guests often highlighted the large size of the beds, particularly mentioning king-size and queen-size options that ensured a restful night's sleep. The linens were also noted to be clean and of good quality, contributing to a comfortable stay. A few guests found the beds too soft or too firm for their personal preference, while others pointed out issues with the mattress springs or the need for a mattress replacement. Despite these occasional negative comments, the overall consensus leans towards the beds being a key element in providing a comfortable and enjoyable stay at the hotel.

Cleanliness
The overall consensus about the cleanliness of The Orchid Hotel is predominantly positive. Guests frequently describe the hotel as very clean with numerous reviews highlighting spotless and immaculate rooms and common areas. The modern decor and well-maintained facilities further enhance the impression of a pristine environment. Rooms are often noted as being spacious, comfortable and exceptionally clean with specific mentions of clean bathrooms and fluffy towels. Some guests appreciated the hotel's crisp, clean and modern look, both inside and out.

However, there are occasional mentions of areas needing improvement. Some guests have pointed out that certain rooms and facilities could benefit from additional cleaning and maintenance. There were isolated complaints about dusty areas, unclean carpets, mould in bathrooms and occasional lapses in housekeeping services.

Despite these few detractors, the majority of guests found The Orchid Hotel to be well-kept, reflecting high standards of cleanliness and comfort. This suggests that while there may be minor inconsistencies, the hotel generally succeeds in providing a clean and inviting environment for its guests.

Staff
The Orchid Hotel's staff receives overwhelmingly positive feedback from guests, frequently described as friendly, helpful and polite. Many reviews highlight the staff's exceptional customer service, noting their willingness to go the extra mile and their consistently cheerful demeanor. Guests appreciate the warm and welcoming atmosphere created by the team, including the attentive and informative receptionists.

The hotel staff's professionalism, efficiency and knowledge contribute significantly to guest satisfaction, making check-ins and other processes smooth and hassle-free. Specific mentions of staff members, such as Charlotte and David, underscore their exceptional hospitality skills and personalized service. Additionally, the staff's prompt response to guest needs, informative nature and accommodating behavior make for a pleasant and comfortable stay.

Overall, the staff at The Orchid Hotel is commended for their consistent ability to make guests feel welcome, supported and well-taken care of, ensuring an excellent experience for all who visit.

Wi-Fi
The Orchid Hotel has garnered mixed feedback regarding its WiFi service. On the positive side, many guests found the WiFi to be good, effective and consistent, working well in all areas and throughout the hotel. The availability of free WiFi was appreciated by many and some described the internet connection as stable and reasonably fast most of the time. For many visitors, this connectivity was more than adequate for their needs.

However, there were several mentions of issues such as weak or unreliable signals, slow speeds and fluctuations in service quality. Some guests experienced significant connectivity issues with the WiFi being lagging, slow or even unusable at times. Coverage was noted to be somewhat poor in certain areas with a few guests specifically pointing out that there was no WiFi in their rooms.

Overall, while the internet service at The Orchid Hotel has its moments of excellence, it appears to be an area where experiences can vary widely with some guests encountering notable frustrations.

Beach
The Orchid Hotel boasts a prime location for beach lovers, being just a short walk away from the beautiful sandy shores of Bournemouth Beach. Guest reviews consistently highlight the convenience and proximity to the beach with many noting it takes merely five to ten minutes on foot to reach the seaside. This makes the hotel perfect for those looking for a quick beach break. Its strategic placement not only offers easy access to the beach but also places guests within walking distance of various restaurants, pubs and shops in the town center. The location is deemed ideal for both relaxation and entertainment, allowing visitors to enjoy the best of Bournemouth’s coastal and urban attractions effortlessly. The cleanliness and spaciousness of the hotel further enhance the comfort, contributing to its appeal for a beachside getaway.

Parking
The Orchid Hotel boasts an array of positive guest feedback regarding its parking facilities. Guests frequently enjoyed ample, secure and complimentary parking spaces, which added significant convenience to their stay. The availability of free parking was highlighted as a notable bonus with many guests appreciating the sizable on-site car park and the peace of mind that secure parking provides. The parking arrangements were described as easy, accessible and well-placed with multiple options nearby for added flexibility. Some guests did mention the additional cost of parking at times, but most found it reasonable and good value. Overall, parking at The Orchid Hotel is generally seen as plentiful and well-managed, contributing positively to the overall guest experience.

Family
The Orchid Hotel has firmly established itself as a family-friendly destination with numerous positive reviews from guests regarding its accommodations and services tailored for families. The hotel ensures a comfortable stay with baby cots and a baby-friendly environment that many parents appreciate.

The rooms are described as clean and modern with comfy beds and sufficient space for large families. Guests particularly noted the availability of various family room options, including executive family rooms, family suites and twin rooms, which cater well to groups of different sizes and needs. There's a notable family-friendly atmosphere that permeates the hotel, making it feel homely and accommodating.

Staff receive consistent praise for their attentiveness and friendliness, especially when interacting with children. They are described as helpful, often going above and beyond to accommodate family-specific requests and ensuring the comfort of both the young and elderly. The staff's efforts to entertain children and their willingness to adapt to family dynamics have been well appreciated by many guests.

The hotel offers good value for families with amenities like secure parking and a convenient location that adds to its appeal. Guests often highlight the wonderful atmosphere during family events and holidays, such as Christmas, making it a perfect choice for family trips.

In summary, The Orchid Hotel provides a genuine family-friendly experience with its clean and modern rooms, accommodating staff and a welcoming atmosphere that pleases both kids and adults alike.

Nightlife
Nestled in a prime location, The Orchid Hotel offers guests the perfect base for exploring Bournemouth's vibrant nightlife. The hotel boasts a nice bar area that stays open late, creating a lively and inviting atmosphere in the lobby at night. With a variety of bars and nightlife options nearby, visitors can easily enjoy the energetic night-time activities that the area has to offer. The proximity to the town center means guests have quick access to an array of restaurants, shops and nightclubs, ensuring there's always something to do.

For those looking to venture further, taxis are readily available, making it simple to get back to the hotel after a night out. Guests appreciate the convenience of the hotel's location—close enough to walk to the bustling nightlife and beach, yet far enough to avoid the noise when it’s time to rest. The Orchid Hotel proves to be a top choice for those eager to enjoy the lively nightlife while also having a comfortable retreat to return to.

4 Star
The Orchid Hotel, holding a four-star rating, offers a mixed experience to its guests. Positively, the hotel's modern areas stood out and many visitors found the room conditions to be very clean, comfortable and equipped with good quality toiletries. A generous and quality breakfast seems to be a highlight, reflecting a four-star breakfast and comfort. Guests also appreciated the excellent location, spacious setups and the value for money provided by the hotel.

However, for a four-star establishment, the hotel falls short in several areas. Some guests noted that it did not meet the standards typical of a four-star rating with opinions varying on its quality. Specific criticisms included the lack of food variety, the need for redecorating and some grubby areas. The decor was deemed poor by some, requiring maintenance like filling in cracks under bay windows. Despite these issues, others felt the hotel offered good value and satisfactory service, deeming it worth the price for a comfortable stay.

Honeymoon
The Orchid Hotel is celebrated for its exceptional suite accommodations, which guests describe as perfect and beautiful, making it an ideal destination for honeymooners. The hotel's romantic location further enhances its appeal for couples seeking a memorable honeymoon experience. Visitors frequently highlight the large, comfortable beds, adding to the overall comfort and relaxation. Special touches, such as bubbly in the room and personalized anniversary notes accompanied by drinks, demonstrate the hotel's attention to detail and commitment to creating a romantic atmosphere. These features collectively make The Orchid Hotel a top choice for honeymoon stays.

Boutique-Style
The Orchid Hotel exudes a charming boutique style that has captured the admiration of its guests. Many have noted that the hotel boasts beautifully kept rooms, which are modern, clean and comfortable. The trendy and modern decor, combined with attention to detail, adds a unique and chic ambiance that enhances the overall boutique experience. The intimate and warm atmosphere of the hotel is perfect for a relaxing stay, whether for a romantic getaway or a family vacation.

The hotel’s accessible rooms are thoughtfully designed and guests appreciate the privacy they offer. One of its standout features is the friendly, family-oriented environment, which creates a bright and cozy atmosphere. This family-friendly vibe is coupled with lovely decoration and little touches, such as complimentary Prosecco, adding to the hotel's appeal.

Located just a five-minute walk from the center and the beach, The Orchid Hotel is situated in a convenient location that allows for easy access to local attractions. The property is kept in pristine condition with a focus on cleanliness and a helpful, inviting environment.

Guests have repeatedly praised the hotel as a fantastic value for money, highlighting it as a little gem amongst boutique hotels. With its modern features, intimate setting and comfortable amenities, The Orchid Hotel successfully offers a relaxing and enjoyable stay for all its visitors.

Luxury
Located in a prime location, The Orchid Hotel impresses guests with its modern design and stylish interior decor. From the moment of entry, the immaculate cleanliness stands out, creating a luxurious ambiance that is immediately noticeable. The suites, particularly the executive and attic rooms, are frequently praised for their spaciousness, beautiful design and luxurious feel. The decor throughout the hotel is well thought out, offering a blend of modern aesthetics and premium amenities that enhance the experience.

Guests repeatedly highlight the luxurious touches present in the rooms, including higher-end finishings and luxury amenities, which contribute to the overall upscale atmosphere. The bathrooms, in particular, are noted for their luxurious style. Additionally, the hotel offers a delicious breakfast that complements the high standard of service.

Overall, The Orchid Hotel provides a luxurious experience through its great decor, modern interior and thoughtful design, ensuring that guests feel pampered in an elegant and clean environment.

Romantic
Nestled in a tranquil setting, The Orchid Hotel emerges as a romantic haven for couples seeking an intimate and serene getaway. The hotel's romantic atmosphere is consistently highlighted by guests with its lovely suites and beautiful views adding to the charm. Particularly noteworthy is the attic room, often described as cosy, fabulous and offering a memorable experience. Many guests found it to be the best fit for a romantic stay, praising its cleanliness, warmth and good value.

The Orchid Hotel proves to be an excellent choice for special occasions such as weddings with multiple reviews pointing out its suitability for such events. The bridal suite and other luxurious and charming rooms, some featuring modern amenities like roll top baths and large showers, are designed with romance in mind.

The overall ambiance of the hotel, from its romantic décor and intimate setting to its peaceful and comfortable atmosphere, makes it an idyllic destination for couples. Whether it’s for a romantic getaway or a serene weekend retreat, guests frequently express their satisfaction and are eager to return to this beautiful and romantic location.


No, The Orchid Hotel doesn't have any pool.

No, a spa isn't available at The Orchid Hotel.

No, The Orchid Hotel doesn't allow dogs.

Yes, parking facilities are available at The Orchid Hotel.

No, The Orchid Hotel doesn't have a gym.

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