The Roundhouse
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Summary of reviews'The Roundhouse' in Bournemouth garners positive feedback primarily because of its prime location, making it an ideal base for exploring the area. With its close proximity to the beach, city center, shops, restaurants and public transport links like the train station, it offers convenience and accessibility to major attractions. Parking facilities are also praised for their availability and security, despite the additional cost.
Guests often commend the breakfast offerings, describing them as plentiful and of good quality with several options. The service, however, occasionally falls short in terms of organization and clarity. Dinner experiences receive mixed reviews but are generally positive, especially when it comes to food quality and evening entertainment, such as live music.
Rooms at The Roundhouse receive varied feedback. They are appreciated for their spaciousness and basic comfort, though many guests criticize them for being outdated and in need of better maintenance. Cleanliness, too, is a mixed bag with some rooms being well-kept while others suffer from cleanliness issues and poor upkeep.
Staff at the hotel are frequently described as friendly, helpful and attentive. The reception staff and management particularly receive high marks for their customer service. There are, however, isolated instances of negative staff interactions and concerns about communication and attentiveness during busy times.
The wifi service is one area that consistently receives criticism for poor connectivity and reliability, though some issues are resolved by responsive staff. The hotel's location near a beautiful beach is a major draw, making it easy for guests to enjoy sun and sea with just a short walk. This, combined with its central positioning near shops and town attractions, adds to its appeal.
Parking is generally seen in a positive light despite the additional cost, providing a secure and convenient option for guests. Families may find the experience mixed with some praise for family-friendly attributes, but others report insufficient room arrangements and noisy environments unsuitable for young children.
The nightlife around The Roundhouse is vibrant, ideal for those looking to engage in the local bar and club scene. However, this can result in noise issues, which may disturb guests seeking a quieter stay. Beds receive a mix of reviews; while some find them comfortable, others report them as too firm, leading to discomfort.
In summary, 'The Roundhouse' stands out for its exceptional location and friendly staff. It offers good value for money with ample amenities and options for breakfast and dinner. However, it could benefit from improvements in room conditions, cleanliness and wifi reliability to enhance the overall guest experience.
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Guests often commend the breakfast offerings, describing them as plentiful and of good quality with several options. The service, however, occasionally falls short in terms of organization and clarity. Dinner experiences receive mixed reviews but are generally positive, especially when it comes to food quality and evening entertainment, such as live music.
Rooms at The Roundhouse receive varied feedback. They are appreciated for their spaciousness and basic comfort, though many guests criticize them for being outdated and in need of better maintenance. Cleanliness, too, is a mixed bag with some rooms being well-kept while others suffer from cleanliness issues and poor upkeep.
Staff at the hotel are frequently described as friendly, helpful and attentive. The reception staff and management particularly receive high marks for their customer service. There are, however, isolated instances of negative staff interactions and concerns about communication and attentiveness during busy times.
The wifi service is one area that consistently receives criticism for poor connectivity and reliability, though some issues are resolved by responsive staff. The hotel's location near a beautiful beach is a major draw, making it easy for guests to enjoy sun and sea with just a short walk. This, combined with its central positioning near shops and town attractions, adds to its appeal.
Parking is generally seen in a positive light despite the additional cost, providing a secure and convenient option for guests. Families may find the experience mixed with some praise for family-friendly attributes, but others report insufficient room arrangements and noisy environments unsuitable for young children.
The nightlife around The Roundhouse is vibrant, ideal for those looking to engage in the local bar and club scene. However, this can result in noise issues, which may disturb guests seeking a quieter stay. Beds receive a mix of reviews; while some find them comfortable, others report them as too firm, leading to discomfort.
In summary, 'The Roundhouse' stands out for its exceptional location and friendly staff. It offers good value for money with ample amenities and options for breakfast and dinner. However, it could benefit from improvements in room conditions, cleanliness and wifi reliability to enhance the overall guest experience.
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Guest Reviews
Situated in a prime location, 'The Roundhouse' enjoys high praise for its convenient and central positioning in Bournemouth. Guests repeatedly highlight its proximity to the beach, city center and a plethora of shops, restaurants and pubs, making it a perfect base for exploring the area. Whether it's a short walk to the seaside, bustling town center or local amenities, visitors appreciate the easy access to all major attractions. The hotel is also noted for its closeness to public transport links, including the train station, which adds to the overall convenience. The combination of a central location, walkability to key spots, including the renowned pier and nearby parking facilities makes it a desirable choice for travelers looking for both leisure and practicality.
Guests at The Roundhouse generally found the breakfast to be a positive experience with several highlighting its plentiful and good quality offerings. Many reviews mentioned that the breakfast was great, marvellous and even described it as the best part of their stay. There was a good range of options available, including a buffet style that set guests up for the day. The breakfast was frequently noted as good value for money.
However, there were some areas that could benefit from improvement. A few guests felt that the items were cold or had been sitting out for too long and there were comments about limited coffee options, specifically the lack of caffeinated coffee. Some guests suggested adding more options like Danish pastries, croissants and a toasting machine, as the ready-made toast was occasionally cold and limp.
A notable downside was the inconsistent service with reports of breakfast being served at a sister hotel a five-minute walk away, which was not always communicated upfront. Additionally, the breakfast area sometimes suffered from poor management and organization, as well as occasional issues with food quality and cleanliness.
Despite these occasional drawbacks, the overall sentiment about the breakfast at The Roundhouse was positive with many guests appreciating the variety and quality of food provided.
Dinner at The Roundhouse offers a mixed bag of experiences, but there's a commendable consistency in the positive feedback regarding the food quality and evening entertainment. Guests have enjoyed lovely dinners with particular praise for specific dishes like the superb braised beef. The buffet-style evening meal received favorable remarks and there were numerous mentions of enjoyable evening entertainment, including live music that added a pleasant ambiance to the dining experience.
The small bar downstairs, while not always open, hosted good entertainment that guests appreciated. However, some found the sit-down meal service lacking in organization and variety, noting that it sometimes took a long time to serve. A few guests found the food at dinner passable but not particularly memorable and a couple mentioned that the food was unappealing or the dinner wasn’t great.
Overall, The Roundhouse's dinner experience shines mostly in its evening entertainment and specific menu items, but it could benefit from improvements in service speed and food variety.
The rooms at The Roundhouse hotel offer a mixed bag of experiences with a combination of praises for their spaciousness and comfort and criticisms for their outdated and poorly maintained conditions. Guests frequently mention the generous size of the rooms, finding them to be spacious, clean and comfortable. Many appreciated the updated rooms with new furniture, clean bedding and spotless bathrooms with hot running water.
On the downside, a significant number of reviews pointed out the dated decor and the need for extensive renovations. Issues such as poor maintenance, old and mismatched furniture and broken fixtures were commonly noted. Cleanliness was a recurring concern with reports of dusty environments, dirty carpets and poorly sanitized spaces. Guests also commented on the inadequate climate control with rooms often described as excessively warm or stuffy.
Overall, while the hotel offers great value for money and has a convenient location, the rooms' conditions leave much to be desired. Guests looking for a more modern and meticulously maintained environment might find the accommodations lacking. However, those who prioritize size and basic comfort over aesthetics might find The Roundhouse an acceptable option.
The reviews for the beds at 'The Roundhouse' present a highly mixed range of opinions. Some guests found the beds to be very comfortable, clean and praised them as great or perfectly comfortable. There were mentions of clean bedding and positive remarks about the general comfort of the beds. However, the overall feedback trends towards the negative.
Many guests reported issues such as beds being too firm or hard, leading to backaches and sleepless nights. Several described the beds as old, noisy, lumpy or cheap with mattresses that were uncomfortable and thin, often resulting in poor sleep quality. Some reviews pointed out structural issues such as beds being squeaky, wobbly and even falling apart.
There were also specific complaints about dirty, stained and ripped bed linen. A few reviews noted dangerously protruding springs and small bed sizes. Thin walls and hard pillows compounded the discomfort for some guests. Overall, while a portion of guests found comfortable sleeping arrangements, the predominant sentiment reflected in the reviews was dissatisfaction with the quality and condition of the beds at the hotel.
While The Roundhouse is acknowledged by some guests for offering clean rooms and fresh bedding, the overall feedback on the hotel's cleanliness paints a mixed picture. Positive highlights include rooms that are described as sanitized, clean and presenting spotless bathrooms with hot running water. Additionally, the hotel is noted for being comfortable, peaceful and having pleasant staff interactions.
However, a significant number of guests have raised concerns about various cleanliness issues. Many reviews point out dated and dirty carpets, unclean bathrooms with mould and stained furnishings. Complaints about the overall hygiene include dirty windows, dusty rooms and improper cleaning of common areas and rooms. Specific issues such as dirty pillowcases, stains on ceilings and units and grime in various spots were frequently mentioned. Instances of ash blowing through windows, unpleasant smells of smoke and inadequate cleaning practices further tarnished the hotel’s reputation.
Bathrooms, in particular, seemed to suffer with multiple reports of stained, rusted and cracked tiles, as well as dirty fixtures like bath tubs and sinks. Some guests found the need for updates and repairs in both bathrooms and rooms due to their outdated appearance and poor condition.
In summary, while The Roundhouse can offer clean accommodations in some instances, the myriad of cleanliness issues highlighted by guests indicate a need for significant improvements in housekeeping standards and property maintenance.
The staff at The Roundhouse Hotel have generally made a positive impression on guests, being frequently described as friendly, helpful and attentive. Many reviewers appreciated the polite and professional demeanor of the reception staff with several noting that the team went out of their way to provide excellent customer service. The hotel's management, particularly the manager, received commendations for professionalism and understanding.
Several reviewers highlighted the friendliness and helpful nature of the staff across various departments, including the restaurant, bar and catering staff. The night porters and security personnel also contributed positively to guests' sense of safety and comfort. Individual staff members, such as Miriam at reception, were specifically praised for their professionalism and assistance.
However, not all feedback was uniformly positive. A few guests reported encounters with rude or unfriendly staff members and pointed out issues like poor communication and a lack of attentiveness during busy times or emergencies. There were mentions of reception staff having limited English and concerns were raised about the enforcement of COVID-19 safety protocols.
Overall, despite some isolated negative experiences, guests generally felt well-treated by the staff at The Roundhouse Hotel, who were found to be pleasant, welcoming and eager to make their stay enjoyable. The hotel's excellent location and tidy rooms further enhanced the positive experience for many visitors.
The wifi experience at The Roundhouse receives mixed reviews from guests. Many encountered issues such as poor or non-existent connections with several mentioning difficulty accessing or using the weak signal in their rooms. Some guests noted that the wifi wasn't operational during their stay despite being advertised, leaving them unable to use the internet. However, a few reviews highlighted that the staff were responsive and managed to fix the wifi issues for some visitors. Clean rooms were appreciated and where wifi was available, it was considered a bonus, even if it was slow. Overall, while the accommodation itself meets basic standards, the wifi service leaves much to be desired and could benefit from significant improvements.
The Roundhouse presents an appealing option for beach enthusiasts due to its prime location. Situated in a central area, the hotel is ideally located just a short walk from a beautiful beach with many reviews highlighting the convenience of reaching the shore in just five to ten minutes. Guests found the proximity to the beach exceedingly convenient, often mentioning how easy it was to enjoy the sun and sea with the beach being right on their doorstep or merely a stone's throw away.
Additionally, the hotel's vicinity to the town center, shops and restaurants provides a comprehensive and accessible experience for visitors. Being close to essential amenities such as shops and dining options adds to the overall convenience, making it a great choice for those looking for a fulfilling and accessible holiday experience. Despite a few minor issues reported, such as stained towels, the overall consensus emphasizes the hotel's excellent and strategic location, making it exceptionally handy for enjoying both the beach and the nearby town attractions.
The Roundhouse offers a variety of parking options which have been described positively by many guests. On-site parking is available and guests appreciate its convenience and the fact that it is secure. The hotel provides a large parking lot with plenty of spaces and the parking facilities are often praised for being straightforward and great. Additionally, there are three free-of-charge disabled parking spaces, which are seen as fantastic by those who need them.
However, several reviews point out that parking comes at an additional cost, typically around £10 per night, which some guests find unclear and a bit steep. Despite the extra charge, having on-site parking is seen as a valuable bonus, offering peace of mind and ease of access. Free street parking is available after 8 PM, though this isn't always convenient for those needing parking throughout their stay.
Overall, while the cost of parking might be a minor downside, the availability and security of the parking facilities at The Roundhouse make it a practical choice for travelers.
The Roundhouse presents a mixed experience for families travelling with children. While some guests appreciated its family-friendly atmosphere and tidy family rooms, others found significant shortcomings that hindered their stay. The hotel features spacious family rooms that are suitable primarily for families with teens rather than young children. However, several reviews cited issues with room arrangements and safety, noting the facilities fall short for families of four, causing discomfort.
Despite the hotel being appreciated by some for its suitability for families, particularly those with older kids, others felt it lacked the necessary family-oriented amenities. An example included receiving different room types than booked and noisy environments due to other guests. Instances reflecting poor family room conditions, such as inadequate beds and the presence of partying neighbors, were also common points of contention. The Roundhouse needs clear improvements to better serve families, making it crucial for prospective guests to weigh these considerations before planning their stay.
The Roundhouse is surrounded by a vibrant nightlife, making it an ideal spot for those looking to experience an active evening scene. With a variety of bars and clubs within a ten-minute walk, guests have numerous options to enjoy the local festivities. The area is particularly well-suited for party-goers, attracting a lively crowd, including many stag dos, which enhances the overall energetic atmosphere.
However, the excitement continues throughout the night and can lead to considerable noise. Guests often report sounds of music, singing and revelry from nearby bars and inside the hotel itself lasting till early morning. The presence of noisy guests, dogs barking and a generally bustling environment may affect those looking for a peaceful stay. Potential visitors are advised to consider this if they prefer quieter accommodations. For those who thrive in a buzzing nightlife scene, The Roundhouse offers plenty of nocturnal stimulation, though earplugs might be a wise companion.
The Roundhouse offers an accessible experience for guests with disabilities, featuring spacious and comfortable rooms and available elevators and accessible facilities throughout the hotel. Wheelchair accessibility is maintained in public areas and bathrooms, while small, are designed to be accessible. The hotel also provides free disabled parking. However, there were some concerns about the lifts, which were reported to be shaky and not usable after 11.30pm, necessitating the use of stairs. Despite these issues, the overall accessibility is commendable.
The Roundhouse has notably dog-friendly facilities and services, allowing guests to bring their dogs along during their stay. The hotel accommodates pets in all rooms and even has a dedicated dog-friendly floor, making it convenient for dog owners. Additionally, having vacant rooms nearby can help minimize disruptions caused by dogs barking at people passing by. However, it’s important to note that dogs are not permitted in communal areas. Some guests have taken advantage of the spacious accommodations on higher floors to ensure a comfortable stay for both themselves and their pets. While a small number of reviews raised concerns about noise levels and room conditions, the overall sentiment seems to appreciate the pet-friendly environment.
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Location
Breakfast
However, there were some areas that could benefit from improvement. A few guests felt that the items were cold or had been sitting out for too long and there were comments about limited coffee options, specifically the lack of caffeinated coffee. Some guests suggested adding more options like Danish pastries, croissants and a toasting machine, as the ready-made toast was occasionally cold and limp.
A notable downside was the inconsistent service with reports of breakfast being served at a sister hotel a five-minute walk away, which was not always communicated upfront. Additionally, the breakfast area sometimes suffered from poor management and organization, as well as occasional issues with food quality and cleanliness.
Despite these occasional drawbacks, the overall sentiment about the breakfast at The Roundhouse was positive with many guests appreciating the variety and quality of food provided.
Dinner
The small bar downstairs, while not always open, hosted good entertainment that guests appreciated. However, some found the sit-down meal service lacking in organization and variety, noting that it sometimes took a long time to serve. A few guests found the food at dinner passable but not particularly memorable and a couple mentioned that the food was unappealing or the dinner wasn’t great.
Overall, The Roundhouse's dinner experience shines mostly in its evening entertainment and specific menu items, but it could benefit from improvements in service speed and food variety.
Rooms
On the downside, a significant number of reviews pointed out the dated decor and the need for extensive renovations. Issues such as poor maintenance, old and mismatched furniture and broken fixtures were commonly noted. Cleanliness was a recurring concern with reports of dusty environments, dirty carpets and poorly sanitized spaces. Guests also commented on the inadequate climate control with rooms often described as excessively warm or stuffy.
Overall, while the hotel offers great value for money and has a convenient location, the rooms' conditions leave much to be desired. Guests looking for a more modern and meticulously maintained environment might find the accommodations lacking. However, those who prioritize size and basic comfort over aesthetics might find The Roundhouse an acceptable option.
Beds
Many guests reported issues such as beds being too firm or hard, leading to backaches and sleepless nights. Several described the beds as old, noisy, lumpy or cheap with mattresses that were uncomfortable and thin, often resulting in poor sleep quality. Some reviews pointed out structural issues such as beds being squeaky, wobbly and even falling apart.
There were also specific complaints about dirty, stained and ripped bed linen. A few reviews noted dangerously protruding springs and small bed sizes. Thin walls and hard pillows compounded the discomfort for some guests. Overall, while a portion of guests found comfortable sleeping arrangements, the predominant sentiment reflected in the reviews was dissatisfaction with the quality and condition of the beds at the hotel.
Cleanliness
However, a significant number of guests have raised concerns about various cleanliness issues. Many reviews point out dated and dirty carpets, unclean bathrooms with mould and stained furnishings. Complaints about the overall hygiene include dirty windows, dusty rooms and improper cleaning of common areas and rooms. Specific issues such as dirty pillowcases, stains on ceilings and units and grime in various spots were frequently mentioned. Instances of ash blowing through windows, unpleasant smells of smoke and inadequate cleaning practices further tarnished the hotel’s reputation.
Bathrooms, in particular, seemed to suffer with multiple reports of stained, rusted and cracked tiles, as well as dirty fixtures like bath tubs and sinks. Some guests found the need for updates and repairs in both bathrooms and rooms due to their outdated appearance and poor condition.
In summary, while The Roundhouse can offer clean accommodations in some instances, the myriad of cleanliness issues highlighted by guests indicate a need for significant improvements in housekeeping standards and property maintenance.
Staff
Several reviewers highlighted the friendliness and helpful nature of the staff across various departments, including the restaurant, bar and catering staff. The night porters and security personnel also contributed positively to guests' sense of safety and comfort. Individual staff members, such as Miriam at reception, were specifically praised for their professionalism and assistance.
However, not all feedback was uniformly positive. A few guests reported encounters with rude or unfriendly staff members and pointed out issues like poor communication and a lack of attentiveness during busy times or emergencies. There were mentions of reception staff having limited English and concerns were raised about the enforcement of COVID-19 safety protocols.
Overall, despite some isolated negative experiences, guests generally felt well-treated by the staff at The Roundhouse Hotel, who were found to be pleasant, welcoming and eager to make their stay enjoyable. The hotel's excellent location and tidy rooms further enhanced the positive experience for many visitors.
Wi-Fi
Beach
Additionally, the hotel's vicinity to the town center, shops and restaurants provides a comprehensive and accessible experience for visitors. Being close to essential amenities such as shops and dining options adds to the overall convenience, making it a great choice for those looking for a fulfilling and accessible holiday experience. Despite a few minor issues reported, such as stained towels, the overall consensus emphasizes the hotel's excellent and strategic location, making it exceptionally handy for enjoying both the beach and the nearby town attractions.
Parking
However, several reviews point out that parking comes at an additional cost, typically around £10 per night, which some guests find unclear and a bit steep. Despite the extra charge, having on-site parking is seen as a valuable bonus, offering peace of mind and ease of access. Free street parking is available after 8 PM, though this isn't always convenient for those needing parking throughout their stay.
Overall, while the cost of parking might be a minor downside, the availability and security of the parking facilities at The Roundhouse make it a practical choice for travelers.
Family
Despite the hotel being appreciated by some for its suitability for families, particularly those with older kids, others felt it lacked the necessary family-oriented amenities. An example included receiving different room types than booked and noisy environments due to other guests. Instances reflecting poor family room conditions, such as inadequate beds and the presence of partying neighbors, were also common points of contention. The Roundhouse needs clear improvements to better serve families, making it crucial for prospective guests to weigh these considerations before planning their stay.
Nightlife
However, the excitement continues throughout the night and can lead to considerable noise. Guests often report sounds of music, singing and revelry from nearby bars and inside the hotel itself lasting till early morning. The presence of noisy guests, dogs barking and a generally bustling environment may affect those looking for a peaceful stay. Potential visitors are advised to consider this if they prefer quieter accommodations. For those who thrive in a buzzing nightlife scene, The Roundhouse offers plenty of nocturnal stimulation, though earplugs might be a wise companion.
Accessible
Dog Friendly
No, The Roundhouse doesn't have any pool.
No, a spa isn't available at The Roundhouse.
Yes, The Roundhouse welcomes dogs.
Yes, parking facilities are available at The Roundhouse.
No, The Roundhouse doesn't have a gym.
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