Chester House Hotel
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Summary of reviewsChester House Hotel in the heart of Bourton-on-the-Water, a picturesque Cotswolds village, receives high praise for its prime and central location. It offers guests easy access to the village’s main attractions, shops and the scenic River Windrush, making it an ideal spot for both leisurely strolls and broader adventures. Visitors consistently appreciate the hotel's quiet yet accessible setting, blending convenience with charm.
Guests have found the breakfast offerings to be outstanding. The menu caters to various tastes, featuring a range of choices from traditional Full English to cereals, fruit, yoghurts, pastries and locally-sourced produce. The freshly cooked dishes are particularly well-received, described as delicious, ample and well-presented. Despite minor critiques regarding service speed and ambiance, the breakfast experience remains a standout feature, thanks to the friendly and efficient staff.
Dinner at the hotel's on-site Italian restaurant also garners high praise. The food quality is often described as fantastic, superb and delicious with guests especially enjoying the varied evening meal selection and Italian-inspired dishes. The gelato, value for money and cozy atmosphere are frequently highlighted, although some note that service might be slow during peak times. Overall, the restaurant and bar provide a warm and stylish dining experience.
The hotel’s rooms receive commendation for their spaciousness, cleanliness and comfort. Beautifully decorated and well-equipped with amenities, the rooms contribute to a cozy and welcoming atmosphere. Modern bathrooms, comfortable beds and well-maintained environments are appreciated, making the stay worry-free for most guests. Family rooms are particularly favored, offering substantial space and thoughtful arrangements. Minor drawbacks like occasional noise and coldness in some rooms do not detract significantly from the overall positive guest experiences.
Cleanliness standards at Chester House Hotel are consistently praised with guests frequently noting the spotlessly clean rooms and well-maintained common areas. The modern and hygienic bathrooms, along with the excellent housekeeping service, contribute to a welcoming environment. Fresh decor and daily cleaning routines further enhance the hotel's appeal.
The staff at Chester House Hotel are another significant highlight. Described as friendly, helpful and welcoming, the team’s superb attentiveness and efficiency ensure a pleasant stay. Receptionists and wait staff receive particular praise for their positive demeanor and professional service, adding to the hotel’s warm and inviting atmosphere.
While the hotel's WiFi service is generally viewed as an area needing improvement with frequent mentions of slow speeds and weak signals, other amenities such as onsite parking are appreciated despite space limitations. The parking lot's limited capacity can be a challenge, but the convenience of alternative parking options nearby mitigates this issue.
Family-friendly features make Chester House Hotel a great choice for travelers with children. Guests appreciate the accommodating staff, kids-friendly restaurant and thoughtful touches like holiday bags. Family rooms are well-designed and cater to both small and larger families.
The beds at Chester House Hotel are frequently highlighted for their comfort and quality with many guests appreciating the clean and well-maintained linens. Despite minor comments about bed firmness, the overall consensus is that the beds contribute to a restful environment.
Accessibility features such as ground-floor rooms and the option to reserve a disabled car space make the hotel a reasonably good choice for guests with disabilities. However, certain challenges like difficult steps and limited parking require consideration.
Overall, Chester House Hotel offers a beautifully boutique and charming experience with its unique interior, cozy atmosphere and excellent service, ensuring a memorable stay for guests.
Categories
Guests have found the breakfast offerings to be outstanding. The menu caters to various tastes, featuring a range of choices from traditional Full English to cereals, fruit, yoghurts, pastries and locally-sourced produce. The freshly cooked dishes are particularly well-received, described as delicious, ample and well-presented. Despite minor critiques regarding service speed and ambiance, the breakfast experience remains a standout feature, thanks to the friendly and efficient staff.
Dinner at the hotel's on-site Italian restaurant also garners high praise. The food quality is often described as fantastic, superb and delicious with guests especially enjoying the varied evening meal selection and Italian-inspired dishes. The gelato, value for money and cozy atmosphere are frequently highlighted, although some note that service might be slow during peak times. Overall, the restaurant and bar provide a warm and stylish dining experience.
The hotel’s rooms receive commendation for their spaciousness, cleanliness and comfort. Beautifully decorated and well-equipped with amenities, the rooms contribute to a cozy and welcoming atmosphere. Modern bathrooms, comfortable beds and well-maintained environments are appreciated, making the stay worry-free for most guests. Family rooms are particularly favored, offering substantial space and thoughtful arrangements. Minor drawbacks like occasional noise and coldness in some rooms do not detract significantly from the overall positive guest experiences.
Cleanliness standards at Chester House Hotel are consistently praised with guests frequently noting the spotlessly clean rooms and well-maintained common areas. The modern and hygienic bathrooms, along with the excellent housekeeping service, contribute to a welcoming environment. Fresh decor and daily cleaning routines further enhance the hotel's appeal.
The staff at Chester House Hotel are another significant highlight. Described as friendly, helpful and welcoming, the team’s superb attentiveness and efficiency ensure a pleasant stay. Receptionists and wait staff receive particular praise for their positive demeanor and professional service, adding to the hotel’s warm and inviting atmosphere.
While the hotel's WiFi service is generally viewed as an area needing improvement with frequent mentions of slow speeds and weak signals, other amenities such as onsite parking are appreciated despite space limitations. The parking lot's limited capacity can be a challenge, but the convenience of alternative parking options nearby mitigates this issue.
Family-friendly features make Chester House Hotel a great choice for travelers with children. Guests appreciate the accommodating staff, kids-friendly restaurant and thoughtful touches like holiday bags. Family rooms are well-designed and cater to both small and larger families.
The beds at Chester House Hotel are frequently highlighted for their comfort and quality with many guests appreciating the clean and well-maintained linens. Despite minor comments about bed firmness, the overall consensus is that the beds contribute to a restful environment.
Accessibility features such as ground-floor rooms and the option to reserve a disabled car space make the hotel a reasonably good choice for guests with disabilities. However, certain challenges like difficult steps and limited parking require consideration.
Overall, Chester House Hotel offers a beautifully boutique and charming experience with its unique interior, cozy atmosphere and excellent service, ensuring a memorable stay for guests.
Hotel with Parking
This hotel provides an on-site car park with free parking available for guests. It offers up to 18 parking spaces.
Boutique-style Hotel
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
Chester House Hotel enjoys an enviable location at the heart of Bourton-on-the-Water, a quintessential Cotswolds village. Guests frequently highlight its centrality with the hotel being just a short walk from the village's main attractions, shops and the scenic River Windrush. The setting provides an ideal base for exploring the beautiful Cotswolds area, making it a perfect spot for both leisurely strolls and broader adventures.
The hotel's prime position ensures that everything is within easy reach; whether it’s a two-minute walk to the river or a few steps from the main high street, convenience is an understated luxury here. Visitors appreciate the quiet yet incredibly central location, effortlessly blending accessibility with tranquility.
Adjacent to charming local waterway backdrops and close to all amenities, the hotel is perfect for discovering Bourton-on-the-Water's charm. The village's picturesque beauty is merely steps away, providing an excellent blend of comfort and location. Overall, Chester House Hotel is celebrated not just for its strategic placement in a lovely setting, but also for fostering a charming and comfortable stay.
Chester House Hotel consistently receives high praise for its breakfast offerings, garnering a reputation for an exceptional morning meal. Guests frequently highlight the extensive range of options available, ensuring that there is something for every palate. Traditional choices like Full English, alongside cereals, fruit, yoghurts, pastries and local produce, are well-received. The quality of ingredients is often noted as being top-notch with several guests specifically appreciating the freshly cooked dishes.
The breakfast is described as not only delicious but also ample and well-presented with various mentions of it being substantial enough to set one up for the day. Several reviews use terms like "fantastic," "superb," and "divine" to describe their morning meal experience.
Despite the overwhelmingly positive feedback, some minor critiques were noted, such as service speed and the breakfast room ambiance not matching the rest of the hotel. However, these concerns are overshadowed by the frequent commendations of friendly and efficient staff.
Overall, the breakfast at Chester House Hotel is a standout feature, offering a delightful start to the day with a variety of high-quality, flavorful options that have left a lasting impression on guests.
Chester House Hotel boasts an on-site Italian restaurant that has received high praise from guests for its fantastic and delicious food. Reviews frequently highlight the superb quality of both the dinner and breakfast served at the hotel. Guests enjoyed a varied and tasty evening meal selection with many describing the food as excellent, superb and delicious.
The Italian restaurant is particularly recommended with diners appreciating its delightful gelato, great value for money and nice atmosphere. Many found the meals to be really good with specific mentions of excellent pepper sauce and tasty Italian-inspired dishes. The service generally received positive comments, though a few noted it could be a bit slow during peak times.
Overall, the hotel's restaurant and bar offer a lovely, cozy dining experience with stylish and well-laid-out seating areas. Despite a few mixed reviews, the majority of guests were very satisfied with their culinary experience at Chester House Hotel.
Chester House Hotel offers rooms that are consistently praised for their spaciousness and cleanliness. Many guests found the rooms to be beautifully decorated, modern and well-equipped with amenities like stocked toiletries, tea and coffee. The beds are often highlighted as extremely comfortable, contributing to an overall cozy and welcoming atmosphere.
The hotel seems to cater well to families and larger groups with several mentions of large family rooms and spacious accommodations. Ground floor rooms are frequently mentioned, indicating easy access for those who prefer or require it. Modern bathrooms and spotlessly clean environments are common themes across reviews, ensuring a worry-free stay.
However, some guests noted a few drawbacks. A few rooms were described as a bit cold, though heaters were available in the cupboards. Other minor issues included occasional noise from adjacent rooms or common areas and a few older rooms showing signs of wear. Despite these minor inconveniences, the general consensus is overwhelmingly positive, emphasizing the comfort, cleanliness and overall quality of the rooms. The location of the hotel also adds to the charm, being centrally located and convenient for exploring the surrounding area.
Overall, Chester House Hotel succeeds in providing a comfortable and enjoyable stay with its spacious, clean and well-furnished rooms.
The beds at Chester House Hotel have garnered a lot of positive feedback from guests. Many reviews highlight the comfort and quality of the beds, frequently describing them as comfortable and extremely comfy. Guests mentioned the beds were consistently clean and well-maintained with some reviews noting soft and crisp bed linens. Several guests appreciated the luxurious feel of the bedrooms, mentioning the large and modern en-suite bathrooms that complemented the overall experience.
Despite a few minor comments about slight smells and instances where beds felt a little stiff or rock solid towards the edges, the majority of guests found the beds to be just right. Particularly noteworthy were the large, king-size beds and options for both bath and shower. Guests also appreciated the attention to detail, such as beds being turned down during their stay, adding an extra touch of care and comfort.
Overall, Chester House Hotel seems to have succeeded in providing a comfortably quiet and restful environment with many travelers naming their beds among the best they've experienced in a hotel setting.
The Chester House Hotel has garnered high praise for its impressive cleanliness standards. Guest reviews frequently highlight the spotlessly clean rooms and well-maintained common areas. The bathrooms are described as modern and exceptionally clean, contributing to the overall hygiene of the hotel. Visitors appreciate the consistently pristine condition of both private and shared spaces, noting that rooms are always fresh, tidy and comfortably arranged. Housekeeping receives commendation for their excellent service, ensuring rooms are cleaned daily and maintained to a high standard. The property itself is kept in immaculate condition with fresh decor adding to the overall feeling of cleanliness. Guests can expect a welcoming and hygienic environment, making Chester House Hotel a compelling choice for those prioritizing cleanliness in their accommodation.
The Chester House Hotel consistently receives praise for its exceptional staff, who are described as friendly, helpful and welcoming. Guests frequently highlight the superb attentiveness and efficiency of the team, noting that the staff often goes out of their way to ensure a pleasant stay. Receptionists are particularly praised for their cheerful and warm demeanor, creating a positive first impression for visitors. The wait staff also receives commendations for their friendliness and professional service. Although there are occasional mentions of areas for improvement, such as the need for additional training for some staff members, the overwhelming sentiment is one of satisfaction with the courteous and enthusiastic service. Overall, the staff at Chester House Hotel plays a significant role in enhancing the guest experience, making it a favored destination for many travelers.
Guests at Chester House Hotel have consistently encountered problems with the WiFi service. Reviews highlight frequent issues such as slow speeds, weak signals, or no connection at all in certain areas, particularly in the rooms. Many found the WiFi to be unreliable with some mentioning that it scarcely worked or didn't work at all in their rooms. While there are occasional mentions of strong or good WiFi, these are rare and overshadowed by the predominance of negative comments regarding the internet service. The overall consensus suggests that the hotel urgently needs to improve its WiFi infrastructure to meet guest expectations.
Chester House Hotel offers the convenience of onsite parking, which many guests find to be a notable perk, especially in a locale where parking can be a challenge. However, despite the presence of a dedicated parking area, the lot is often described as small and limited in capacity. This results in a first come, first served situation, which can occasionally lead to difficulties in finding an available spot.
The hotel's car park, located at the rear of the property, is relatively limited in space, making it a tight squeeze for some vehicles. While this has worked adequately for many guests, others have found the parking to be a bit tricky and difficult to navigate. For those who manage to secure a spot, the convenience is appreciated, but the limitations are evident with more rooms available than parking spaces.
Some guests noted the availability of alternative parking options nearby and pointed out that on-street parking in the village area is good. Still, the general consensus suggests that securing a parking spot can sometimes be a hassle. Despite the challenges, the hotel's staff have been known to be accommodating, sometimes even keeping space for incoming guests.
While the parking situation at Chester House Hotel could be improved, it remains a valuable feature, especially if arriving during less busy times or if one is prepared for the possibility of seeking alternative parking solutions in the vicinity.
Chester House Hotel exudes a warm, family-friendly atmosphere, making it a great choice for those traveling with children. The establishment is family-run and this personal touch is evident in the interactions with the super friendly and accommodating staff. Guests frequently mention their enjoyment of the hotel, highlighting the excellent location and the luxury amenities such as a top-notch bar and luxurious bath.
The hotel is particularly attentive to families, offering a kids-friendly restaurant and providing thoughtful touches like holiday bags. The family rooms are a hit with many guests praising the fabulous setup and separation between the double and single beds, though some wished for a bit more space. These rooms are well-designed, catering to both small and larger families and many found them to be a good size overall.
Parking seems to be a non-issue with several reviews noting the availability of additional parking spaces. Special occasions are also well-catered for, as seen when a small bottle of Prosecco was given to a guest on their partner’s birthday. Despite some minor constraints likely due to the ongoing pandemic, the hotel's efforts to offer amenities and maintain a high standard of service did not go unnoticed.
Overall, Chester House Hotel is recommended for families looking for a welcoming and accommodating stay with thoughtful facilities and a friendly atmosphere that make kids and adults alike feel right at home.
Chester House Hotel offers several accessibility features that make it a potentially good choice for guests with disabilities. The hotel has accessible rooms on the ground floor, which simplifies access for those with mobility issues and certain accessibility features are noted to be available. Guests also found the hotel’s location to be generally accessible with the ability to reserve a disabled car space adding to the convenience.
However, there are areas for improvement. The journey from the train station can be difficult, especially on Sundays and the hotel's location is not easy to find after sunset. Additionally, some guests found the steps tricky and there is a large step up to get into the bath/shower that could present a challenge. Parking at the hotel itself is limited, so it's advisable to book a space if a disabled spot is needed, although there is plenty of parking in the nearby town.
Overall, Chester House Hotel provides a reasonably accessible experience, but a few obstacles may pose challenges for some guests.
Chester House Hotel captivates guests with its distinctive and quirky interior, making it a uniquely delightful destination. This beautiful boutique hotel is often described as a lovely little spot, combining a personal touch with a cosy and quaint atmosphere. The hotel's great style and charming decor contribute to its high-end feel, further enhanced by its wonderfully ambient bar and restaurant. Meticulous attention to detail ensures that the establishment remains clean and stylish, while the friendly staff add to its appeal. The excellent restaurant rounds out the experience, solidifying Chester House Hotel as a charming and memorable boutique stay.
Chester House Hotel offers beautiful, quaint accommodation with an attached nice restaurant that enhances the overall experience. The establishment has a modern boutique feel, exuding luxury and comfort throughout. Guests can enjoy good quality food made from proper local ingredients and the breakfast is notably good quality. The hotel boasts great facilities and offers excellent food, contributing to a really cosy and luxurious atmosphere. The rooms are described as lovely, big and spacious, maintaining a clean and impeccable standard. Small touches like luxury chocolates add to the sense of opulence, making the stay truly luxurious.
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Location
The hotel's prime position ensures that everything is within easy reach; whether it’s a two-minute walk to the river or a few steps from the main high street, convenience is an understated luxury here. Visitors appreciate the quiet yet incredibly central location, effortlessly blending accessibility with tranquility.
Adjacent to charming local waterway backdrops and close to all amenities, the hotel is perfect for discovering Bourton-on-the-Water's charm. The village's picturesque beauty is merely steps away, providing an excellent blend of comfort and location. Overall, Chester House Hotel is celebrated not just for its strategic placement in a lovely setting, but also for fostering a charming and comfortable stay.
Breakfast
The breakfast is described as not only delicious but also ample and well-presented with various mentions of it being substantial enough to set one up for the day. Several reviews use terms like "fantastic," "superb," and "divine" to describe their morning meal experience.
Despite the overwhelmingly positive feedback, some minor critiques were noted, such as service speed and the breakfast room ambiance not matching the rest of the hotel. However, these concerns are overshadowed by the frequent commendations of friendly and efficient staff.
Overall, the breakfast at Chester House Hotel is a standout feature, offering a delightful start to the day with a variety of high-quality, flavorful options that have left a lasting impression on guests.
Dinner
The Italian restaurant is particularly recommended with diners appreciating its delightful gelato, great value for money and nice atmosphere. Many found the meals to be really good with specific mentions of excellent pepper sauce and tasty Italian-inspired dishes. The service generally received positive comments, though a few noted it could be a bit slow during peak times.
Overall, the hotel's restaurant and bar offer a lovely, cozy dining experience with stylish and well-laid-out seating areas. Despite a few mixed reviews, the majority of guests were very satisfied with their culinary experience at Chester House Hotel.
Rooms
The hotel seems to cater well to families and larger groups with several mentions of large family rooms and spacious accommodations. Ground floor rooms are frequently mentioned, indicating easy access for those who prefer or require it. Modern bathrooms and spotlessly clean environments are common themes across reviews, ensuring a worry-free stay.
However, some guests noted a few drawbacks. A few rooms were described as a bit cold, though heaters were available in the cupboards. Other minor issues included occasional noise from adjacent rooms or common areas and a few older rooms showing signs of wear. Despite these minor inconveniences, the general consensus is overwhelmingly positive, emphasizing the comfort, cleanliness and overall quality of the rooms. The location of the hotel also adds to the charm, being centrally located and convenient for exploring the surrounding area.
Overall, Chester House Hotel succeeds in providing a comfortable and enjoyable stay with its spacious, clean and well-furnished rooms.
Beds
Despite a few minor comments about slight smells and instances where beds felt a little stiff or rock solid towards the edges, the majority of guests found the beds to be just right. Particularly noteworthy were the large, king-size beds and options for both bath and shower. Guests also appreciated the attention to detail, such as beds being turned down during their stay, adding an extra touch of care and comfort.
Overall, Chester House Hotel seems to have succeeded in providing a comfortably quiet and restful environment with many travelers naming their beds among the best they've experienced in a hotel setting.
Cleanliness
Staff
Wi-Fi
Parking
The hotel's car park, located at the rear of the property, is relatively limited in space, making it a tight squeeze for some vehicles. While this has worked adequately for many guests, others have found the parking to be a bit tricky and difficult to navigate. For those who manage to secure a spot, the convenience is appreciated, but the limitations are evident with more rooms available than parking spaces.
Some guests noted the availability of alternative parking options nearby and pointed out that on-street parking in the village area is good. Still, the general consensus suggests that securing a parking spot can sometimes be a hassle. Despite the challenges, the hotel's staff have been known to be accommodating, sometimes even keeping space for incoming guests.
While the parking situation at Chester House Hotel could be improved, it remains a valuable feature, especially if arriving during less busy times or if one is prepared for the possibility of seeking alternative parking solutions in the vicinity.
Family
The hotel is particularly attentive to families, offering a kids-friendly restaurant and providing thoughtful touches like holiday bags. The family rooms are a hit with many guests praising the fabulous setup and separation between the double and single beds, though some wished for a bit more space. These rooms are well-designed, catering to both small and larger families and many found them to be a good size overall.
Parking seems to be a non-issue with several reviews noting the availability of additional parking spaces. Special occasions are also well-catered for, as seen when a small bottle of Prosecco was given to a guest on their partner’s birthday. Despite some minor constraints likely due to the ongoing pandemic, the hotel's efforts to offer amenities and maintain a high standard of service did not go unnoticed.
Overall, Chester House Hotel is recommended for families looking for a welcoming and accommodating stay with thoughtful facilities and a friendly atmosphere that make kids and adults alike feel right at home.
Accessible
However, there are areas for improvement. The journey from the train station can be difficult, especially on Sundays and the hotel's location is not easy to find after sunset. Additionally, some guests found the steps tricky and there is a large step up to get into the bath/shower that could present a challenge. Parking at the hotel itself is limited, so it's advisable to book a space if a disabled spot is needed, although there is plenty of parking in the nearby town.
Overall, Chester House Hotel provides a reasonably accessible experience, but a few obstacles may pose challenges for some guests.
Boutique-Style
Luxury
No, Chester House Hotel doesn't have any pool.
No, a spa isn't available at Chester House Hotel.
No, Chester House Hotel doesn't allow dogs.
Yes, parking facilities are available at Chester House Hotel.
No, Chester House Hotel doesn't have a gym.
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Bed & Breakfast in Bourton on the Water
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From $146
