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Summary of reviewsThe Duke of Wellington, nestled in the picturesque village of Bourton on the Water, consistently garners praise for its exceptional location. Positioned right by the River Windrush, it provides breathtaking views and convenient access to the village's attractions and amenities, making it an ideal base for both sightseeing and relaxing getaways.
Guests frequently commend the friendly and welcoming staff, who enhance the warm, inviting atmosphere of the traditional English pub setting. The breakfast experience is highlighted for its freshly cooked, generous portions with many guests enjoying the variety and quality of the offerings, despite occasional inconsistencies.
Dinner at the Duke of Wellington generally receives positive feedback, particularly for the range of beers and spirits and the quality of standout dishes like burgers. While some diners found the menu basic, the majority of reviews note enjoyable and tasty evening meals, contributing to a solid dining experience.
Accommodations at the Duke of Wellington are described as charming and cozy with clean and comfortable bedding. Although rooms are often noted as quaint and warm, they can feel small and dated with some areas needing renovation. Despite these minor drawbacks, many guests appreciate the value for money and the historic character of the building.
Cleanliness is generally well-maintained with fresh linens and tidy rooms frequently praised. However, some areas, particularly bathrooms, may benefit from more thorough cleaning and updating. The free WiFi, though available, tends to be inconsistent, particularly in guest rooms and could see improvements.
Overall, the Duke of Wellington offers a comfortable and cozy stay, further enriched by exceptionally friendly and helpful staff. Pet owners will find the hotel notably welcoming with thoughtful inclusions for dogs. While there are areas that would benefit from updates, the positive experiences and prime location make the Duke of Wellington a delightful choice for travelers. Show more
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Dog Friendly Inn
This inn is known for its inclusive atmosphere that caters to pets. Dogs are allowed in the breakfast room and can join their owners during meal times. Staff may offer sausages to dogs for breakfast, creating a memorable experience.
Cheap Inn
Small Inn
Room Types
Guest Reviews
7.6
Good
Location
Located in the picturesque village of Bourton on the Water, the Duke of Wellington boasts a prime spot that guests consistently praise. The hotel's location is repeatedly described as perfect, exceptional, fantastic and very central, making it ideal for exploring the charming surroundings. It is situated right by the River Windrush, providing a breathtakingly beautiful setting and easy access to the town's main attractions and bus stop.
Guests appreciate the convenience of free parking and the proximity to the heart of the village with many noting how easy it is to get around. The traditional English pub atmosphere adds to the charm and the building's historic character is well-loved. The friendly and welcoming staff enhance the experience with many reviews highlighting the excellent service and delicious, hearty breakfast.
Despite a few mentions of cramped rooms, the overall consensus is that the accommodation is clean, comfortable and cozy. Whether you're planning a sightseeing tour or a relaxing getaway in one of the Cotswolds’ most picturesque locations, the Duke of Wellington offers an ideal base with the added bonus of a warm and inviting atmosphere.
Breakfast
At the Duke of Wellington, breakfast receives a largely positive reception from guests. Many highlight the freshly cooked, generous portions that are both tasty and filling. The variety includes a full English breakfast and breakfast sandwiches with an ample supply of cereal and toast. The freshly cooked to order breakfast is particularly appreciated for its taste and temperature.
Guests frequently mention the excellent and lovely breakfast with ample servings. Several reviews specifically commend the delicious and hot servings, as well as the friendly staff. The location in a charming village adds to the breakfast experience, making it even more enjoyable.
However, some negative feedback points to inconsistencies. A few guests found the offerings minimal with issues such as lack of yogurt, limited egg options, deep-fried items and sometimes, overcooked or lukewarm food. Despite these criticisms, the general consensus leans towards a commendable breakfast experience at the Duke of Wellington, valued for its quality, generous portions and an inviting atmosphere enhanced by friendly service.
Dinner
The 'Duke of Wellington' offers a generally positive dining experience with guests frequently praising the range of beers and spirits, as well as the quality of the food. Many reviews highlight enjoyable dinners and commend the friendly service. Among the standout dishes, the burgers receive special mention for their taste.
However, a few guests found the menu somewhat basic and occasionally found the food just satisfactory rather than exceptional. Despite this, the majority of the feedback underscores excellent and tasty evening meals with late-night options available. Breakfast also seems to be a high point with some guests describing it as outstanding.
In summary, while there are minor inconsistencies, the food at 'Duke of Wellington' largely meets or exceeds expectations, making it a solid choice for diners.
Rooms
The Duke of Wellington offers charming and cozy accommodations, characterized by their comfortable bedding and well-maintained cleanliness. Despite the quaint and cute ambiance of the rooms, guests frequently mention their small size. Many found the rooms warm and clean with everything necessary for a short stay. The charming decor, though slightly dated and in need of renovation in some instances, adds to the quaint atmosphere of this historic location.
Comfort and warmth were consistent themes in the reviews with several guests appreciating the value for money. However, there were recurring mentions of noise from the pub downstairs and issues with room temperature regulation. Basic amenities were generally present, though some areas like the bathrooms and carpet could benefit from more thorough cleaning and updating.
Overall, while the quaint, clean and cozy rooms were a highlight, some guests noted that the rooms felt cramped and aged, suggesting that a bit of a refresh could enhance the overall experience.
Beds
The beds at the Duke of Wellington have a mixed reputation among guests. On the positive side, many visitors found the beds to be comfortable and clean with several describing them as very comfy. The bed linens and towels are consistently noted for being fresh and clean, adding to the overall comfort.
However, there are recurring concerns about the quality of the mattresses. A number of guests mentioned that the mattresses were outdated and uncomfortable, often highlighting issues with springs being felt through the bedding. This discomfort was noted several times and seemed to affect the overall sleeping experience for many. Additionally, some found the beds to be too narrow or too hard, which contributed to a less restful night.
While the general sentiment leans towards comfort, the inconsistency in mattress quality suggests that improvements are needed to ensure a universally comfortable stay.
Cleanliness
Travelers often praise the Duke of Wellington for its commendable cleanliness, highlighting the fresh, crisp bed linen and consistently tidy rooms. Guests frequently describe their accommodations as clean and comfortable, complemented by spotless towels and overall decent upkeep. While the hotel is noted for its well-maintained standards, some rooms and facilities reveal signs of wear, including outdated and smaller bathrooms, which at times may display mould and cobwebs.
There are mixed reviews on common areas and the thoroughness of room cleaning with a few mentions of missed details like uncleaned bathrooms and cobwebs. Despite these occasional setbacks, many find the hotel to provide good value for money, especially considering its central location and helpful, friendly staff. Basic yet adequate for short stays, the Duke of Wellington stands out as a clean and reasonably comfortable option, although some improvements could enhance the overall experience.
Staff
The Duke of Wellington stands out for its exceptionally friendly and helpful staff. Guests consistently highlight the warm, welcoming nature of the staff, noting their attentiveness and willingness to go above and beyond to ensure a pleasant stay. The bar staff, receptionists and hosts receive specific praise for their professionalism and cheerful demeanor.
From offering detailed explanations about the stay to suggesting local activities and helping with parking, the staff show a keen interest in enhancing the guest experience. Even when challenges arise, most staff members respond promptly and courteously, embodying a high level of service.
The positive interactions extend beyond a single department, creating a cohesive atmosphere of hospitality throughout the establishment. Whether enjoying a meal, checking in or seeking local advice, guests feel well-cared for by a team that is both amiable and efficient.
Though there are minor exceptions noted, the overwhelming sentiment is that the staff's friendliness and helpfulness greatly contribute to a memorable and enjoyable visit. This level of attentive service coupled with a great location makes the Duke of Wellington a delightful choice for travelers seeking both comfort and genuine hospitality.
Wi-Fi
The Duke of Wellington offers free WiFi, but it is evident from guest feedback that the internet connection tends to be inconsistent, especially in the rooms. While it generally works well in the bar area, many guests reported difficulty connecting to or maintaining a stable WiFi signal in their rooms. The connection ranges from weak to non-existent at times, leading to a less than optimal online experience. For those planning a stay, it's advisable to be prepared for potential connectivity issues, particularly if intending to work or stream content from the comfort of the room.
Dog Friendly
The Duke of Wellington receives consistently positive remarks for its dog-friendly accommodations. Guests highlight the welcoming nature of the staff and the inclusive atmosphere that caters to pets. Dogs are allowed in the breakfast room and can even join their owners during meal times. Special touches, such as staff offering sausages to dogs for breakfast, make the experience memorable both for the pet and the owner. Though there is an additional fee for bringing a pet, many find it reasonable considering the friendly environment. Some feedback suggests room updates are needed, but overall, the management's efforts to be hospitable and accommodating to dogs are well appreciated. The inclusion of a full English breakfast at a good price adds further value to the stay.
No, Duke of Wellington doesn't have any pool.
No, a spa isn't available at Duke of Wellington.
Yes, Duke of Wellington welcomes dogs.
No, parking facilities aren't available at Duke of Wellington.