Anova Hotel & Spa is highly regarded for its exceptional location in the picturesque French Alps, offering guests a perfect balance of accessibility and seclusion with ski-in, ski-out convenience. The tranquil surroundings, enhanced by greenery and stunning mountain views, provide a serene escape. The hotel's elegant decor and thoughtfully designed common areas further enhance the experience.
Guests generally have a positive breakfast experience, enjoying the diverse selection of fresh and quality local products. The excellent service provided by the attentive staff is frequently mentioned, although there are suggestions for extending breakfast hours and improving selection diversity. The dining experience at the hotel receives mixed reviews, with some guests enjoying the homemade delicacies and excellent service, while others note inconsistent quality and pricing issues.
The rooms at Anova Hotel & Spa are appreciated for their modern comfort, stunning views, and functional design. They are generally clean and well-maintained, although occasional concerns about noise and specific cleanliness issues are noted. The staff's friendliness and dedication to guest service significantly enhance the stay, creating a welcoming and professional atmosphere, especially praised for their efficiency and willingness to assist.
The hotel prides itself on its cleanliness, both in rooms and common areas, contributing to a positive reputation. The spa is a highlighted feature, offering a well-equipped and visually captivating space for relaxation, complete with a whirlpool pool, sauna, and hammam. While some guests find the spa's afternoon fee system expensive, it remains a noteworthy and cherished aspect of the hotel.
Parking at Anova Hotel & Spa is convenient, with an on-site underground garage offering practicality and accessibility, especially for electric vehicle users. Although the garage is small, it effectively meets guest needs, complemented by the hotel's advantageous location near the slopes. Overall, Anova Hotel & Spa stands out as a desirable destination for travelers seeking a balance of leisure, elegance, and access to the great outdoors.
TH Sestriere - Villaggio Olimpico enjoys a prime location in the heart of Sestriere, highly valued by guests for its proximity to ski lifts, slopes and convenient access to the town's amenities. The hotel offers stunning mountain views and a peaceful atmosphere, ideal for both winter sports enthusiasts and summer visitors.
The breakfast service receives mixed reviews, but is generally appreciated for its abundance and variety, including delicious cakes, eggs and pancakes, complemented by friendly staff. Similar positive feedback is echoed for dinner with guests praising the quality and variety of the food, particularly the Italian dishes and pizza, although some mentioned issues with food temperature and organization.
Rooms at the hotel are spacious, clean and well-maintained with ample room sizes and necessary amenities making them suitable for families. However, the hotel structure shows signs of wear, needing modernization. Common complaints include torn bedspreads, broken fixtures and uncomfortable mattresses. Bathrooms are clean but often small and old-fashioned with some maintenance issues noted.
Cleanliness overall is inconsistent with some guests finding their rooms very clean, while others faced issues such as dirty sheets and dusty areas. Specific areas like common spaces need more rigorous upkeep.
The staff at 'TH Sestriere - Villaggio Olimpico' are frequently lauded for their friendliness and helpfulness, enhancing the overall guest experience despite occasional communication and availability challenges.
One notable drawback is the limited Wi-Fi availability, restricted to the reception area and described as often unreliable. This, along with long distances within the residence, poses an inconvenience for many guests.
The pool area receives mixed feedback with some appreciating the additional amenity, while others find it small, crowded and associated with extra costs and specific requirements like swimming caps.
Parking facilities, including a convenient underground garage, are well-received, offering ample and accessible options for guests.
For ski enthusiasts, the hotel's location is ideal with easy access to ski lifts, equipment rental on-site and special discounts enhancing the overall skiing experience. Yet, some ski facilities could benefit from modernization.
Beds and mattresses are commonly cited as uncomfortable, often old, hard and noisy, impacting sleep quality for many guests.
While the hotel is marketed as a 4-star establishment, many guests feel it falls short of this rating due to outdated facilities and basic services, more aligned with a 2- or 3-star rating.
In summary, TH Sestriere - Villaggio Olimpico offers a superb location, friendly staff and satisfactory dining experiences, but could significantly benefit from modernizations and consistent maintenance to better meet guests' expectations.
Hotel Cristallo, located in an enviable spot just 50 meters from the ski lifts and in the heart of the city, offers outstanding convenience for both skiing enthusiasts and urban explorers. Its central location ensures easy access to slopes and city attractions, complemented by nearby ski pass ticketing facilities. Guests laud the hotel’s strategic position for its unmatched accessibility and convenience.
The breakfast experience at Hotel Cristallo is widely praised for its variety and abundance. The buffet features a hearty selection, including cakes, croissants, eggs, and hams, along with freshly brewed coffee. While there are minor suggestions for improvement, such as the introduction of fresh seasonal fruit and local specialties, the breakfast is generally seen as offering good value and serving as a delightful start to the day.
Rooms at Hotel Cristallo receive positive remarks for their spaciousness and cleanliness, with many guests appreciating the work of the cleaning staff. Balconies with large windows provide fresh air, despite some disparities in room quality and minor issues like noise or less favorable views. While improvements are noted, the room size and cleanliness are consistently highlighted as strong features.
Cleanliness throughout the hotel is commendable, with numerous guests appreciating the tidy environment and praising the cleaning staff’s excellent service. Although a few details could be improved, overall cleanliness is a standout aspect of the guest experience and reflects the hotel's dedication to maintaining hygiene standards.
The exceptional service provided by the staff at Hotel Cristallo leaves a lasting impression on visitors. The team is recognized for their friendliness, attentiveness, and multilingual abilities, contributing to a comfortable and personalized experience. Staff members like Luca, Arianna, and Alexandra are praised for their warmth and flexibility, enhancing the overall hospitality.
However, the beds receive mixed reviews, with guests finding the mattresses hard and the pillows lacking softness, impacting sleep comfort. Improvements in this area, along with updates to the room decor, are suggested to enhance the overall ambiance.
In summary, Hotel Cristallo is celebrated for its unparalleled location, satisfying breakfast, spacious and clean rooms, and remarkable service. While some areas, such as bedding comfort, could benefit from enhancements, the hotel's prime position and dedication to guest care make it a favored choice for visitors seeking convenience and hospitality in Sestriere.