The Plaza Medina Hotel garners overwhelmingly positive reviews across various aspects, creating an appealing choice for travelers. Its strategic location is a significant advantage, providing easy access to popular attractions and activities in the picturesque areas of Villa de Leyva and Raquira. Guests value the proximity to the main park, hot springs and other tourist sites, appreciating the convenience of secured parking and nearby fast food options. Although there are some noise issues from the surrounding area, the central and accessible location is a prime feature for those looking to explore the region.
The breakfast at Plaza Medina Hotel stands out as a highlight, frequently described as delicious, varied and of high quality. Guests commend the abundance and excellence of the food, alongside the attentive kitchen staff, making breakfast a memorable part of the stay. This commendation extends to the hotel’s comfortable rooms and excellent service, enhancing the overall appeal.
Room quality is another strong point with many guests noting the modern, spacious and beautifully maintained accommodations. The comfortable beds receive significant praise for ensuring restful nights, even if a few guests had minor issues with the pillow height. Cleanliness is meticulously upheld throughout the hotel with guests frequently mentioning the immaculate condition and pleasant scent of both rooms and common areas, contributing to the inviting ambiance.
Staff performance is routinely highlighted in reviews with guests applauding the friendly, helpful and attentive nature of the hotel personnel. The staff’s dedication to customer service, especially figures like Ana María, fosters a welcoming environment where guests feel well-cared for.
Overall, the Plaza Medina Hotel’s excellent location, sumptuous breakfast, comfortable rooms, pristine cleanliness and exemplary staff service create a highly satisfying and enjoyable experience for visitors.
Hotel Alma, nestled in the picturesque mountains between Villa de Leyva and Ráquira, captivates guests with its stunning location and tranquil environment. This hidden gem offers a perfect escape for couples seeking solitude amidst breathtaking landscapes, though it is worth noting that reaching this paradise requires navigating unsignposted dirt roads, best tackled with a small SUV. Once there, visitors are rewarded with spectacular panoramic views and a serene atmosphere, ideal for disconnecting from the hustle and bustle of city life.
Guests consistently praise the hotel's breakfast, describing it as delicious, complete, and varied, despite some wishing for more options. The breakfast experience is further elevated by the excellent service, friendly staff, clean facilities, and appealing decor, creating a welcoming dining setting. While minor inconsistencies in service are noted, the consensus remains positive.
Dinner at Hotel Alma is equally delightful, with a menu that caters to diverse tastes and complements the meals with a commendable selection of drinks. Fresh and tasty dishes often exceed expectations, and the attentive chef and staff ensure a memorable dining atmosphere. While some dishes might occasionally be viewed as overpriced, most guests find satisfaction in their dining experiences.
The rooms at Hotel Alma are a standout feature, lauded for their spaciousness, luxury, and stunning aesthetics. Guests appreciate the comfort provided by clean, well-organized accommodations and thoughtful amenities such as bathtubs and hammocks. Large windows offering breathtaking views, particularly from rooms with balconies, enhance the overall experience.
Impeccable cleanliness is a hallmark of the hotel, with guests frequently describing it as spotless. Modern and comfortable facilities, combined with the welcoming staff, ensure a quality experience. Despite rare instances of minor cleanliness issues, the hotel maintains high standards, offering a serene and immaculate environment.
The hotel's staff receives abundant accolades for their remarkable service. Described as excellent, helpful, and attentive, the team, including the notably commended Diana, enhances guests’ stays with their kindness and dedication. The staff's love for animals, particularly dogs, adds a charming touch to the overall experience.
In summary, Hotel Alma offers a memorable stay characterized by its stunning location, exceptional cleanliness, luxurious accommodations, and outstanding service. Its serene atmosphere and the genuine dedication of its staff leave a lasting impression on guests, making it a highly recommended retreat for those seeking tranquility and luxury.