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Summary of reviewsThe Bridge Hotel Brandon receives high praise for its exceptional location by the River Little Ouse, blending convenience and natural beauty. This scenic position allows for tranquil walks and easy access to central Brandon, including shops, cafes and the railway station, making it ideal for leisure, work and local excursions. Guests frequently commend the peaceful environment with serene gardens and breathtaking views enhancing the relaxing atmosphere.
The hotel's staff consistently impresses visitors with their exceptional friendliness and accommodating nature. From the welcoming reception team to the attentive housekeeping staff, their genuine care and thoughtful service significantly contribute to a pleasant stay. Personnel like Matt, Maria and Silvia are often highlighted for their outstanding hospitality, ensuring that guests feel at home.
Guests rave about the breakfast offerings, noting the superb quality and variety, including fresh fruits, cereals and full English options with accommodations for dietary needs. The breakfast room's scenic river view and courteous staff further enhance the dining experience. Though the hotel doesn't offer evening meals, nearby eateries such as Il Salvatore and The Ram** receive high recommendations and the staff ensures guests have access to quality dining options.
The rooms at Bridge Hotel Brandon are generally appreciated for their comfort, cleanliness and well-maintained amenities. Many feature scenic views, particularly of the river and are equipped with essentials like tea and coffee facilities. While some rooms are spacious and modern, a few are described as basic and may benefit from minor updates. However, these minor issues are often overlooked given the overall positive experience.
Cleanliness is a standout feature with the hotel maintaining very high standards across rooms, bathrooms and communal areas. Guests often describe the property as spotlessly clean, modern and well-decorated, contributing to a comfortable and welcoming atmosphere.
The free WiFi is frequently praised for its speed and reliability, despite occasional reports of instability, particularly in the outbuilding. Most guests find the connectivity satisfactory, enhancing their overall stay.
Parking options at the hotel are highly accommodating with ample on-site and off-road parking available, making it convenient for those with larger vehicles or bicycles. Recent feedback suggests that any previous parking issues have been resolved, ensuring a hassle-free experience.
Families find the hotel particularly accommodating with rooms thoughtfully designed to fit families and an atmosphere that is both child- and pet-friendly. The hotel provides flexible solutions to meet various family needs, making for a pleasant stay for parents and children alike.
The bed comfort at Bridge Hotel Brandon is often highlighted with many guests describing them as super comfortable and conducive to a good night's sleep. Although a few guests noted the need for firmer mattresses or better pillows, the general consensus is positive, emphasizing the restful sleep experience provided.
Pet owners also appreciate the hotel's dog-friendly policy with ample outdoor spaces and nearby dog-friendly venues contributing to a pleasant visit for both humans and their furry friends.
Overall, guests at the Bridge Hotel Brandon can expect a consistently positive experience characterized by stunning location, excellent cleanliness, comfortable accommodations and exceptional service from the staff. Show more
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Categories
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Room Types
Family CottageThis is a family self catering cottage that sleeps up to 6 persons in 2 bedrooms. The Norfolk Suite has a double bed while the Suffolk Suite has a super king-size and and up to 2 singles.
The beds are the same Mattison Monarch 1400 that is used in the hotel and there are two en suite bathrooms upstairs and an extra bathroom downstairs. There is a fully fitted kitchen and a large lounge dining room with a 4K Smart TV. The cottage has a private fenced garden.
Riverside Cottage is situated in the hotel grounds behind the hotel and it can accommodate pets, upon request.
A breakfast can be booked for GBP 10.00 per person. The cottage has free WiFi.
Economy Quadruple RoomThe Norwich Room is on the first floor in the Brewery House Annexe, which is located within a 2-minute walk from the main hotel building.
It features 2 interconnected bedrooms and an en-suite bathroom. The larger room offers a Superking bed with a luxurious Mattison Monarch 1400 pocket-sprung mattress and the smaller room has two single beds. The rooms can also be set up as four singles, with an extra bed available on request. There are 2 flat-screen TVs, one in each room, along with tea and coffee making facilities. Free WiFi is included and pets can be accommodated on request.
Economy Double RoomThe Newmarket room is on the first floor in the Brewery House Annexe, which is located within a 2-minute walk from the main hotel building.
The room offers a double bed with a luxurious Mattison Monarch 1400 pocket-sprung mattress and an en-suite shower. It also features a flat-screen TV, a hairdryer and tea and coffee making facilities along with a desk and chair.
Free WiFi is included and pets can be accommodated on request.
Economy King RoomThe Ely room is on the first floor in the Brewery House Annexe, which is located within a 2-minute walk from the main hotel building.
The room offers a King bed with a luxurious Mattison Monarch 1400 pocket-sprung mattress, a single bed and an en-suite shower. It also features a flat-screen TV, a hairdryer and tea and coffee making facilities along with a desk and chair.
Free WiFi is included and pets can be accommodated on request.
Deluxe Family RoomThis room is set on the first floor in the main hotel building and has panoramic river views. It is a family room sleeping up to four and features luxurious Mattinson Monarch 1400 pocket-sprung mattresses on its King size and two single beds. Facilities include free WiFi, a flat-screen TV, a DVD player, a desk, sliding wardrobe and tea and coffee making facilities. The en-suite bathroom has natural stone travertine tiling, a powerful rainfall shower and includes complimentary toiletries.
Standard Double RoomThis room is set on the first floor in the main hotel building and has river views. It features a Mattinson Monarch 1400 pocket-sprung mattress, free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities. The en-suite bathroom has natural stone travertine tiling, a powerful rainfall shower and includes complimentary toiletries.
Standard Double RoomThis room is set on the first floor in the main hotel. It features a King bed with a Mattinson Monarch 1400 pocket-sprung mattress, free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities. The en-suite bathroom has natural stone travertine tiling, a powerful rainfall shower and includes complimentary toiletries.
Deluxe Double or Twin RoomThis room is set on the first floor in the main hotel. It features a Superking bed with a Mattinson Monarch 1400 pocket-sprung mattress, with the option of another single alongside and can also be laid up as just a twin or a triple to suit. Free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities are also featured. The large en-suite bathroom has natural stone travertine tiling, a walk in rainfall shower and includes complimentary toiletries.
Deluxe Double or Twin RoomThis room is set on the first floor in the main hotel and enjoys river views. It features a Superking bed with a Mattinson Monarch 1400 pocket-sprung mattress, with the option of a twin setup. Free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities are also featured. The en-suite bathroom has natural stone travertine tiling, a rainfall shower and includes complimentary toiletries.
Deluxe Double or Twin RoomThis room is set on the ground floor in the main hotel. It features a Superking bed with a Mattinson Monarch 1400 pocket-sprung mattress, with the option of a twin setup and even a triple if required. Free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities are also featured. The en-suite bathroom has natural stone travertine tiling, a rainfall shower and includes complimentary toiletries.
Deluxe Double RoomThis room is set on the ground floor in the main hotel. It has rived views and a door leading out to the gardens and car park. It features a King bed with a Mattinson Monarch 1400 pocket-sprung mattress, free WiFi, a flat-screen TV, a desk, luggage stands and tea and coffee making facilities. The en-suite bathroom has natural stone travertine tiling, a rainfall shower and includes complimentary toiletries.
Economy Double RoomThese rooms are on the ground floor and first floor respectively in the Brewery House Annexe, which is located within a 2-minute walk from the main hotel building. The rooms offer a double bed with a luxurious Mattison Monarch 1400 pocket-sprung mattress, and an en-suite shower. They also feature a flat-screen TV, a hairdryer and tea and coffee making facilities along with a desk and chair.
Free WiFi is included and pets can be accommodated on request.
King RoomThe Cambridge room is on the ground floor in the Brewery House Annexe, which is located within a 2-minute walk from the main hotel building.
The room offers a King bed with a luxurious Mattison Monarch 1400 pocket-sprung mattress, and an en-suite shower. It also features a flat-screen TV, a hairdryer and tea and coffee making facilities along with a desk and chair.
Pets can be accommodated on request.
Guest Reviews
8.4
Very Good
Location
The Bridge Hotel Brandon receives high praise for its exceptional location, which offers a blend of convenience and natural beauty. Guests frequently highlight the hotel's positioning by the River Little Ouse, providing scenic riverside views and tranquil walks that complement its picturesque surroundings. The proximity to central Brandon, including shops, cafes and the railway station, ensures easy access to local amenities. The hotel's location is also ideal for those visiting Thetford Forest, RAF Lakenheath and attending events such as Forest Live concerts.
The peaceful setting is enriched by beautiful gardens and serene views, making it an excellent spot for relaxation and nature exploration. Many guests appreciate the calming effect of the riverside, often mentioning how the sight of the river enhances their stay. The hotel itself is described as a charming, quirky establishment spread over separate buildings, adding to its unique character.
Feedback also complements the friendly and helpful staff, further enhancing the welcoming atmosphere. Overall, guests find the location to be perfect not only for leisure activities but also as a convenient base for work and housing visits, making it a versatile choice for various purposes.
Breakfast
Guests at the Bridge Hotel Brandon were overwhelmingly positive about the breakfast offerings. Praised for its exceptional quality and variety, the breakfast featured a range of fresh fruits, cereals and traditional full English options, all beautifully cooked and thoughtfully prepared. Many appreciated the dietary accommodations, including gluten-free and vegetarian options. The breakfast was described with adjectives such as superb, delicious, fantastic and outstanding, highlighting both the flavor and the quality of the ingredients. The breakfast room's scenic view of the river and the attentive, polite staff further enhanced the dining experience, making it a delightful start to the day for many guests.
Dinner
Nestled right by the river, the Bridge Hotel Brandon offers a charming dining experience with some commendable aspects. While the hotel itself does not serve evening meals, the nearby pub comes highly recommended for its affordable and delicious food. Guests also praised the superb lunch menu and the overall quality of the food. The hotel staff goes above and beyond, ensuring late-arriving guests can still enjoy a pleasant dinner by providing details of an excellent takeaway place and necessary cutlery.
Although options for evening meals in Brandon are somewhat limited and booking local restaurants can be challenging, the recommendations provided by the hotel, such as dining at Il Salvatore, receive high marks from visitors. Cream teas and the evening meal experience at The Ram** also add to the positive dining experiences. In summary, while the on-site evening dining options are non-existent, the nearby eateries and conscientious staff recommendations ensure guests leave satisfied.
Rooms
The Bridge Hotel Brandon offers a mix of experiences with its rooms, many of which highlight comfort, cleanliness and good amenities. Guests appreciate the rooms being clean, tidy and frequently described as comfortable with ample space. Many rooms feature modern and well-maintained bathrooms, comfortable beds and were often noted for being bright and spacious.
Some rooms offer picturesque views, particularly of the river, adding to the charm, while others are bright, modern and come well-equipped with essential amenities such as tea and coffee facilities, electric fans and functional en-suites.
While some rooms are larger and more lavish with fluffy towels and comfy beds, others are noted to be basic and could benefit from minor renovations like a fresh coat of paint or new furnishings. Noise from nearby roads and occasional issues with heating or ventilation were mentioned but did not overshadow the overall comfort.
The reasonable pricing and additional luxury of bigger family rooms and suites appeal to many guests. The annex rooms across the road from the main hotel also provide a quieter, more secluded alternate stay. Overall, the Bridge Hotel Brandon presents a positive aspect of comfortable and clean accommodation with certain rooms standing out due to their spaciousness and modern amenities.
Beds
The Bridge Hotel Brandon seems to receive high praise when it comes to the comfort of its beds. Many guests have described the beds as "very comfortable" and "comfy," ensuring a good night’s sleep. It's evident that the hotel places a significant emphasis on the comfort level of their bedding with numerous mentions of "super comfortable beds" and "excellent beds." The bedding often receives compliments for being clean and soft, adding to the overall restful experience.
However, there are occasional mentions of areas that could use improvement. Some guests found the beds to be too firm or uncomfortable and a few noted issues like thin pillows or bedding that wasn’t ideal for dogs. Despite these minor inconveniences, the general consensus highlights comfortable and clean beds, which contribute to an overall positive stay.
A few isolated reviews mentioned specific concerns such as noise from traffic causing the bed to shake or a bed being slightly small, but these were exceptions rather than the rule. Overall, the comfort of the beds seems to be a standout feature, making it a suitable choice for travelers seeking restful sleep.
Cleanliness
Bridge Hotel Brandon consistently receives high praise for its exceptional cleanliness from its guests. The rooms, bathrooms and communal areas are described as spotlessly clean with multiple mentions of very high standards of cleanliness being maintained throughout the entire property. Guests frequently highlight how the rooms are not only impressively clean but also comfortable and well-decorated, contributing to an overall pleasant stay.
The housekeeping staff appears diligent and attentive, ensuring that rooms are cleaned daily and equipped with clean bedding and towels. The hotel itself is noted to be bright and modern with clean facilities providing a fresh and welcoming atmosphere. Additional positive remarks include the well-maintained common areas and the overall aesthetically pleasing and organized environment of the hotel.
Despite a few isolated comments about minor areas needing attention, such as the occasional dust or cobwebs, these instances are significantly outweighed by the overwhelmingly positive feedback. The property’s cleanliness is often complemented by the friendly staff and the cozy, family-like feel of the hotel. The wide array of positive reviews suggests that guests can expect a consistently clean and comfortable experience at Bridge Hotel Brandon.
Staff
The Bridge Hotel Brandon consistently impresses its guests with its exceptionally friendly and accommodating staff. Reviews highlight the warm and welcoming nature of personnel including Matt, who is frequently noted for being an outstanding host. Guests appreciate the personal touches, whether it's Maria assisting with ironing or Silvia's attentive and accommodating service. The reception team, particularly Vicky and Sophia, are recognized for their friendliness and efficient communication.
Each interaction, from check-in to the thoughtful handling of special requests, reflects the team's genuine care and dedication. The breakfast staff also receive high praise with guests noting their helpfulness and courteous service. The owners, including Chris and Sylvia, are celebrated for ensuring a welcoming atmosphere and going above and beyond to make guests feel at home.
From the manageress Silvia being described as a star to the exceptional team across various departments, the hotel's customer service stands out as a highlight of the guest experience. Overall, the Bridge Hotel Brandon's staff with their attentive and helpful demeanor, make for an enjoyable and comfortable stay, ensuring that nothing is too much trouble for their guests.
Wi-Fi
At the Bridge Hotel Brandon, guests can enjoy free WiFi throughout their stay. On many occasions, the WiFi is praised for being good, working well and even being superb. Some guests enthusiastically mentioned the fast and excellent WiFi available at the property. However, there are instances where the WiFi was observed to be a bit unstable with the connection occasionally dropping out or becoming slow, particularly in the outbuilding. Despite a few reports of the internet not working or being weak, many guests had a positive experience with the hotel's WiFi. While the instructions regarding the WiFi were clear, some visitors noted the absence of specific charger points for iPhones or laptops, which could be worth considering for future stays. Overall, the majority of the reviews reflect a satisfactory experience with the internet connectivity at the Bridge Hotel Brandon.
Parking
Bridge Hotel Brandon offers a variety of parking options that guests find very accommodating. The hotel prides itself on ample on-site and off-road parking with numerous spaces conveniently located right next to the rooms. Visitors appreciate the easy access to a free and plentiful parking area. Guests driving larger vehicles also find the parking facilities suitable and easy to navigate. Additionally, secure storage options for bikes are provided, enhancing the sense of safety for those traveling on two wheels. While there may have been minor issues with parking in the past, recent reviews suggest that these have been resolved, offering a generally stress-free parking experience. Overall, parking at Bridge Hotel Brandon is described as convenient, sufficient and hassle-free.
Family
The Bridge Hotel Brandon has garnered positive feedback from guests, particularly those traveling with children. Many reviews highlight the hotel's thoughtful setup of family rooms, designed to comfortably fit families of four, including space for a baby's cot. Guests appreciate the beautiful views from these rooms and remark on the hotel's child-friendly atmosphere and staff.
The hotel successfully accommodates various family needs, offering flexible solutions such as catering to special diets and ensuring comfort for families attending events like weddings. Parents have found the compact rooms suitable even for sharing with teenagers and the overall feel of the hotel has been described as welcoming and family-oriented. The hotel's location also adds to its appeal, being deemed perfect for family stays and ensuring a pleasant experience for both parents and kids alike.
Dog Friendly
The Bridge Hotel Brandon is well-regarded for its dog-friendly accommodations and amenities. Guests appreciate the availability of dog-friendly rooms and the hotel's welcoming policy toward pets with no issues reported when bringing multiple dogs. The outdoor spaces, including a lovely garden and a river path for walks, are particularly noted for being well-suited for dogs. Additionally, the proximity to a nearby dog-friendly pub adds convenience for pet owners. Overall, the hotel is considered well set up for pets, providing a pleasant stay for both guests and their furry companions.
No, Bridge Hotel Brandon doesn't have any pool.
No, a spa isn't available at Bridge Hotel Brandon.
Yes, Bridge Hotel Brandon welcomes dogs.
Yes, parking facilities are available at Bridge Hotel Brandon.