Brasilia-15.78776000,
-47.82914600,
Shtn Trecho 1, Conjunto 1b, Blocos A E B(Show on Map)
8.4
Very Good
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Summary of reviewsGolden Tulip Brasília Alvorada receives overwhelmingly positive reviews, particularly for its exceptional location and excellent service. The hotel's positioning near Lake Paranoá and the Alvorada Palace provides a serene and scenic environment, ideal for a relaxing stay away from the city's hustle and bustle. Guests appreciate the tranquil surroundings, well-maintained green areas and beautiful lake views, deeming the slight distance from central Brasília a minor inconvenience mitigated by a short taxi ride.
The breakfast experience is another highlight, often described as wonderful and bountiful with a wide variety of options and attentive staff contributing to a pleasant start to the day. Although there are occasional mentions of slow service and the need for more dietary options, most guests find the breakfast to be a significant positive aspect of their stay.
The hotel's rooms are frequently praised for their spaciousness, comfort and cleanliness with many offering stunning lake views. Despite a few mentions of outdated furniture and minor maintenance issues, the overall guest consensus is that the accommodations are cozy, functional and provide good value for money. The beds, in particular, are noted for their comfort and ample size, contributing to restful sleep.
The staff at Golden Tulip Brasília Alvorada consistently receive accolades for their friendly and professional service. Guests highlight the exceptional service at the reception and the diligence of staff members, such as Lucas and Alexandre, who go above and beyond to ensure a pleasant stay. Even with minor criticisms regarding occasional service lapses, the overall sentiment is that the hotel's staff significantly enhance the guest experience with their warmth and attentiveness.
Free Wi-Fi and tennis facilities are also appreciated by guests. The Wi-Fi is generally described as reliable and fast, suitable for streaming and casual internet use, though some guests report connectivity issues and weak signals in certain areas. The well-maintained tennis courts add to the hotel's appeal, offering sports enthusiasts a quality recreational option.
Despite these positives, there are areas for improvement. The dinner experience at the hotel’s restaurant falls short for many guests with frequent complaints about the quality, variety and service. Additionally, the pool facilities receive mixed reviews with many guests noting limited access due to renovations and dissatisfaction with the size and maintenance of the pool.
For families, the hotel offers spacious rooms and a safe environment, though some guests feel the children's activities and pool area could be enhanced. Parking is available but comes at an additional cost, which some guests find high and inconvenient.
In summary, Golden Tulip Brasília Alvorada stands out for its beautiful location, comfortable accommodations, exceptional staff and quality breakfast. With some enhancements in dining options, pool facilities and family activities, it could further elevate the overall guest experience. Show more
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Categories
Family Friendly Hotel
Similar to the Royal Tulip, this hotel provides excellent amenities and service. It is well-suited for families looking for a comfortable and upscale stay with recreational facilities.
Business Hotel
Offers comprehensive business facilities and comfortable rooms. Its location near Lake Paranoá provides a serene environment.
Hotel with Parking
Secure parking is provided, and an electric vehicle charging point is available. Valet and private parking are offered, but with a surcharge.
Hotel with Tennis Courts
Located in Brasilia, this hotel offers tennis courts for guests. It provides comfortable accommodations with a range of services and facilities.
4-Star Hotel
This hotel is known for its elegant rooms and stunning views of Paranoa Lake. It offers top-notch amenities like a spa and gourmet dining.
Hotel with Outdoor Pool
This hotel offers a heated outdoor swimming pool, providing a comfortable swimming experience regardless of the weather. Guests can also enjoy other facilities like a tennis court.
Hotel with Swimming Pool
Outdoor Pool
Room Types
Executive Double RoomWith a balcony, this air-conditioned room features cable TV, a work desk, and a minibar. The private bathroom offers a shower and hairdryer.
Deluxe Twin RoomThis air-conditioned room features cable TV, a work desk, and a minibar. The private bathroom offers a shower and hairdryer.
Standard Twin RoomThis bright, air-conditioned room features cable TV, a work desk, and a minibar. The private bathroom offers a shower and hairdryer.
Standard Double RoomThis double room has a balcony, air conditioning and seating area. The private bathroom offers a shower and hairdryer. Extras include free toiletries.
Deluxe Double RoomThis spacious double room has a balcony, flat-screen TV and seating area. The private bathroom offers a shower and hairdryer. Extras include free toiletries.
Luxury Triple RoomThe spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Triple RoomThe spacious triple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Queen SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a safe deposit box as well as garden views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Golden Tulip Brasília Alvorada boasts an excellent location that many guests have found to be a significant advantage. It is situated close to the shores of Lake Paranoá, offering a tranquil and scenic environment that enhances the guest experience. The proximity to the Alvorada Palace and the lakefront contributes to a peaceful atmosphere, making it an ideal spot for relaxation. The hotel is especially praised for its beautiful surroundings, including well-maintained green areas and splendid lake views.
Moreover, the convenience of its location is highlighted for those attending events nearby and the hotel is acknowledged for being in a secure area. While the location might be a bit distant from central Brasília and some major tourist attractions, this is often considered a minor inconvenience easily mitigated by a short taxi ride. The serene and quiet environment is seen as a fair trade-off for those who desire a restful stay away from the hustle and bustle of the city center.
However, a few guests noted some confusion regarding the hotel's positioning behind another hotel with a similar layout, which might affect the lake view from certain rooms. Despite this, the overall consensus is that the Golden Tulip Brasília Alvorada provides a well-balanced combination of comfort, scenic beauty and convenience for travelers, especially those with access to a car.
Breakfast
Golden Tulip Brasília Alvorada's breakfast experience predominantly receives high praise from guests, highlighting its spacious and airy setting, wide variety of options and overall quality. Many guests describe the breakfast as wonderful, perfect and bountiful with plenty of choices including fresh fruits, natural yogurt and tapioca. The delicious and varied offerings feature prominently in the positive feedback with mentions of friendly and attentive staff enhancing the morning meal.
However, some reviews point out areas for improvement. The breakfast could benefit from options catering to dietary restrictions, such as gluten-free and lactose-free items. There were occasional complaints about slow service, limited options and lack of replenishment during peak times. Some guests felt that, despite the variety, the food quality and presentation could be upgraded to match the hotel's high standards. Additionally, the breakfast area can become crowded, leading to a less pleasant dining experience.
Nevertheless, the consensus is that the breakfast at Golden Tulip Brasília Alvorada is generally very good, satisfying and diverse, contributing positively to their stay.
Dinner
The dinner experience at Golden Tulip Brasília Alvorada leaves much to be desired according to guest reviews. While some praise the restaurant as excellent with good options for lunch and dinner, the majority highlight significant shortcomings. Many guests found the food quality poor with instances of overcooked or undercooked dishes and flavors that didn’t justify the high prices. The menu is often described as limited and lacking variety with few vegetarian options and simple, uninspiring choices. Service was another common complaint with slow responses, long wait times and disorganized staff adding to the frustration. Room service also attracted criticism for subpar quality and delays. Despite a handful of positive comments, the overall consensus points to a need for significant improvements in both the culinary offerings and service quality at the hotel’s restaurant.
Rooms
Golden Tulip Brasília Alvorada garners much praise for its spacious and comfortable rooms, frequently noted for their exceptional size. Guests often highlight the large, well-organized and clean accommodations, many of which offer stunning lake views. The rooms feature modern and well-equipped amenities, making them cozy and inviting.
The hotel's rooms are described as quiet, providing a peaceful retreat. Furniture style varies with some areas showing their age, but overall, the apartments are deemed comfortable and functional, often with space for work and relaxation. Beds receive special mention for their size and comfort, contributing to a restful stay.
However, a few reviews point out maintenance issues such as outdated furniture, lighting problems and occasional cleanliness lapses, including old mattresses and insufficient regular upkeep. Despite these drawbacks, guests frequently express satisfaction with the value for money and the pleasant, welcoming environment provided by Golden Tulip Brasília Alvorada.
Beds
The Golden Tulip Brasília Alvorada hotel receives an overwhelming amount of positive feedback about its beds. Guests consistently describe the beds as comfortable and spacious with many highlighting super king-size options that can easily accommodate multiple people. The high quality of the mattresses and bedding often contributes to a restful experience with phrases like excellent bed and pillow and comfortable and spacious bed frequently mentioned. Many guests rave about the excellent mattress quality, proving that the hotel invests in ensuring guests have a cozy and undisturbed sleep.
However, some guests note variability in the bed quality. A few reviews mention very soft mattresses, which some may find less comfortable. There have also been occasional comments about outdated mattresses, needing modernization and some remarks about the pillows and bedding quality. While the majority of feedback is positive, a few guests found the beds uncomfortable, particularly when it comes to specific preferences for mattress firmness and the condition of extra beds.
In summary, while the Golden Tulip Brasília Alvorada generally excels in providing comfortable and spacious beds, there are occasional inconsistencies regarding mattress firmness and bedding quality, reflecting varied personal preferences.
Cleanliness
The guest reviews of Golden Tulip Brasília Alvorada provide a mixed view on the cleanliness of the hotel. On the positive side, many guests noted that the rooms were clean, spacious and smelled amazing. Phrases like "impeccable cleaning," "very clean and organized," "everything clean," and "excellent hygiene" were repeatedly mentioned. Guests praised the well-maintained gardens and clean internal areas, emphasizing the hotel's general cleanliness and comfort.
However, several reviews pointed out issues that detract from the overall experience. There were mentions of dirty rooms, stained carpets and unclean bathrooms. Some guests reported finding dirty towels, mold and dust in their rooms, along with instances where room cleaning was missed or done superficially. There were also complaints about unpleasant odors from carpets and curtains and issues with insects and leftover food trays not being promptly addressed.
Overall, while many found the hotel to be clean and comfortable, there is a noticeable inconsistency in the cleaning standards with some areas requiring significant improvement.
Staff
The staff at Golden Tulip Brasília Alvorada consistently impress with their friendly and attentive demeanor, contributing significantly to the overall positive experience at the hotel. Numerous reviews highlight the exceptional service provided by the employees, particularly noting the high level of professionalism and courteousness. The reception team stands out, repeatedly praised for their excellent and efficient service. Staff members like Lucas and Alexandre have been specifically commended for their extraordinary customer service and attention to detail.
Guests regularly mention the polite and helpful nature of the staff, creating a welcoming and comfortable atmosphere. The promptness and thoughtfulness of the employees, from the front desk to the cleaning crew, add to the hotel's charm. Even with a few mentioned instances of less-than-ideal interactions, the general consensus leans heavily toward the staff being a defining positive feature of the hotel.
Despite minor criticisms, such as occasional confusion at reception or isolated service lapses, the overall feedback about the hotel staff remains remarkably positive. The high level of service and warmth from the team makes Golden Tulip Brasília Alvorada a standout choice for accommodation in Brasília.
Wi-Fi
Golden Tulip Brasília Alvorada provides a varied experience when it comes to its Wi-Fi service. On the positive side, many guests found the Wi-Fi to be very good, even highlighting particular uses such as streaming Netflix with ease. A number of visitors appreciated the fast and reliable connection, calling it the best hotel Wi-Fi they've encountered. Free Wi-Fi is also a perk offered at the hotel, which is a plus for many travelers.
However, there are recurring mentions of issues that detract from an otherwise positive impression. Some guests experienced fluctuating internet connectivity and weak signals, particularly in the bedrooms. Others faced challenges connecting to the Wi-Fi or found it insecure due to the lack of a password and inability to use VPNs. For a few, these problems were severe enough to interfere with their ability to work, describing the Wi-Fi as abysmal or terrible.
Inconsistencies in the service indicate that, while some guests enjoy robust internet access, others struggle with significant shortcomings. These varied experiences suggest that while the hotel can cater well to casual internet use, it may fall short for those with higher connectivity needs.
Pool
The Golden Tulip Brasília Alvorada receives mixed reviews concerning its pool facilities. Many guests note that the pool is frequently under renovation, limiting access and contributing to a less enjoyable stay. When accessible, the pool is often described as very small, far from the main hotel area and at times crowded. Some guests were disappointed with the need to pay extra fees to access the larger pool at the nearby Royal Tulip, which led to further dissatisfaction given the additional costs and the small size of the main pool.
Several reviews mention the pool needing maintenance and cleaning, which detracts from the overall experience. Some guests expressed their disappointment at the limited pool facilities, finding it insufficient for a hotel of its size and star rating. On a positive note, some guests did appreciate the pool area, describing it as calm, pleasant and a decent place for leisure, albeit limited in scope and size.
Overall, while the hotel might offer a pleasant stay, improvements to the pool facilities, better maintenance and clear communication regarding accessibility could enhance the guest experience considerably.
Tennis
The Golden Tulip Brasília Alvorada hotel features well-maintained tennis courts that are available for use by guests. The facility is bookable, ensuring that guests can reserve a time to play. While there is some feedback about a fee for using the courts and some confusion about accessibility, the overall sentiment reflects appreciation for the quality and availability of the tennis courts. The addition of a sand court for beach tennis might make the overall offering even more attractive for sports enthusiasts. Despite some criticisms regarding the connection to other recreational spaces like the pools, the tennis facilities stand out as a notable feature of the hotel's amenities.
Parking
Golden Tulip Brasília Alvorada features a secure parking area but it comes with several caveats that guests should be aware of. The parking is charged separately at a daily rate of R$ 25.00, a detail not always communicated clearly at check-in, leaving some guests surprised by the additional cost at check-out. Despite being secure and covered, the parking spaces are limited and can be hard to find, especially during busy periods. Furthermore, some guests noted the absence of a valet service or experienced slow service when it was available. Overall, while the parking is available, guests often feel that the fee is high and should ideally be included in the room rate for greater convenience.
Family
Golden Tulip Brasília Alvorada is generally perceived as a good option for family trips, offering spacious and clean rooms that suit large groups, including those with children. Families appreciate the comfortable beds and outstanding service with specific mention of a professional reception team. Visitors highlight the hotel’s safe environment and good cost-benefit ratio, making it particularly attractive for families looking for a pleasant stay.
However, the hotel has limitations regarding activities for children. While some found the small pool and designated kids-play area useful, others expressed disappointment over the outdated gaming area and lack of sufficient children’s activities. Some reviews specifically noted the absence of a playground and family-friendly leisure facilities with the children's area being paid and somewhat underwhelming.
The hotel grounds are delightful for family gatherings and events, as reflected in reviews mentioning family reunions and birthday celebrations. Nevertheless, improvements in recreational offerings for children could further enhance the experience for families.
Overall, while Golden Tulip Brasília Alvorada is a viable choice for family accommodations due to its spacious rooms and positive service aspects, families seeking extensive activities for kids might find their offerings limited.
4 Star
Golden Tulip Brasília Alvorada presents a mixed bag of experiences for its guests. Despite boasting four-star facilities and services, many feel that it falls short in terms of overall value and amenities. Guests have pointed out that the hotel's breakfast offering is quite limited, which is unexpected for an establishment of this rating. The lack of a gym, children's area and significant pool access, as well as no lake view, further diminishes its appeal for both business and leisure travelers.
On the positive side, the hotel does provide good quality dishes and a very pleasant atmosphere with a great structure overall that some feel justifies its four-star rating. However, many guests believe that the cost-benefit ratio is not consistent with other hotels of similar standing, often comparing it unfavorably to its sister property, the Royal Tulip. The hotel's higher daily rate and inconsistent services, such as weak breakfast offerings, small and crowded pool area and insufficient air cooling during hot weeks, detract from its potential.
Overall, while Golden Tulip Brasília Alvorada does have the framework of a four-star hotel with a good cost-benefit for Brasília, many visitors suggest that it could significantly improve in several areas to meet or even exceed, guest expectations consistently.
Business
Golden Tulip Brasília Alvorada is highly recommended for business travelers due to its spacious and comfortable rooms, which are well-suited for both work and relaxation. The hotel features separate study or workspaces equipped with good lighting and study desks, making it an excellent choice for those needing to focus on tasks.
With its organized and well-decorated event venues, the hotel is a great option for hosting business conferences and meetings. The location is convenient, especially for guests who need to be near main government offices and the efficient check-in and check-out processes enhance the overall experience.
The hotel offers a good cost-benefit ratio for business trips with satisfactory accommodation and clean facilities. The wifi service is reliable and suitable for business purposes. While the hotel excels in providing the basic needs and services for a business stay, the business center facilities at the reception could benefit from further improvement and the general customer service during peak hours has room for enhancement.
Although the restaurant service has received negative feedback, the hotel remains an excellent choice for those visiting Brasília for work, particularly for short stays. Leisure facilities, like the swimming pool, have restricted access, but free leisure passes are available, catering to guests seeking some relaxation. Overall, Golden Tulip Brasília Alvorada is ideal for business travelers looking for comfort and convenience.
Outdoor Pool
The outdoor pool at Golden Tulip Brasília Alvorada is often a point of contention for guests. The pool has been under renovation for some time, impacting its availability and leaving some visitors disappointed. When accessible, the pool is criticized for being disproportionately small relative to the hotel's size, limiting the space for relaxation and enjoyment. Guests often find it challenging to secure pool towels and note the need for a thorough cleaning.
While some appreciate the green and serene outdoor area, others point out that access to the pool is restricted with some preferring the larger pools at the nearby Royal Tulip, even though they come at an additional cost. This separation and restricted access between the hotels' pools have been noted as a significant downside. Despite these issues, the overall leisure areas and location, along with the good dining options, contribute positively to the guests' experience at the Golden Tulip Brasília Alvorada.
Yes, Golden Tulip Brasília Alvorada has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Golden Tulip Brasília Alvorada.
No, Golden Tulip Brasília Alvorada doesn't allow dogs.
Yes, parking facilities are available at Golden Tulip Brasília Alvorada.
No, Golden Tulip Brasília Alvorada doesn't have a gym.