Mercure Brasilia Lider
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Summary of reviewsMercure Brasilia Lider enjoys high praise for its exceptional location within the Northern Hotel Sector, conveniently near key attractions such as the TV Tower, Mané Garrincha Stadium and various government landmarks. Its proximity to Brasília Shopping and easy access to public and private institutions further enhance its appeal. The overwhelmingly positive feedback underscores its excellent accommodations, clean rooms and good service, making it a preferred spot for both tourists and business travelers.
The breakfast experience at the hotel is generally lauded for its variety and quality, catering to different dietary needs, including vegan and gluten-free options. Many guests describe the breakfast as excellent and well-made, exceeding their expectations. However, some feel the breakfast is too expensive and occasionally note issues such as limited options or organizational lapses.
Dinner experiences are mixed with room service often receiving good reviews for convenience and timeliness. However, the limited dinner menu options, high minibar prices and occasional poor food quality are noted drawbacks. The lack of a dedicated restaurant and ongoing renovations have also been pointed out as areas needing improvement.
Rooms at Mercure Brasilia Lider are highly appreciated for their spaciousness, modern furniture, practical workspaces, high-quality bedding and amenities. The beautiful views and clean organized spaces contribute to a comfortable stay. Guests commend the overall maintenance and attentive staff, though occasional cleanliness issues and maintenance inconsistencies are mentioned.
Cleanliness is generally well-regarded with numerous guests highlighting the hotel’s spotless environment and commendable hygiene practices. However, some note issues like dirty floors, mold in bathrooms and incomplete cleaning services.
The staff receives high marks for their friendly demeanor, professionalism and attentiveness. Specific individuals are often praised for their exceptional service. However, there are occasional mentions of bureaucratic and inadequate reception training, indicating room for improvement in service consistency.
Wi-Fi availability is a crucial aspect for guests with some praising its functionality. However, many experience issues with weak signals, limited reach and instability, suggesting a need for upgrades to ensure a more reliable internet experience.
The gym facilities receive mixed reviews. While some appreciate the variety of equipment, others feel it is too basic and poorly maintained. The space is often described as small, indicating potential for enhancement to meet broader guest expectations.
The pool area also has mixed reviews, primarily impacted by ongoing renovations without prior guest notification. When available, it is praised for cleanliness and child-friendliness though concerns about the lack of morning sunlight, unheated water and water quality are noted.
Guest reviews consistently highlight the comfort of the hotel’s beds with many appreciating the comfortable mattresses and quality bed linens. However, some guests find the mattresses and pillows uncomfortable, suggesting a need for variety or replacement in some cases.
As a four-star establishment, Mercure Brasilia Lider generally meets high expectations with quality service and luxurious experiences in well-appointed rooms. Despite occasional criticisms regarding aging facilities and inconsistent services, it offers a good cost-benefit ratio, especially for its central location and professional amenities.
Business travelers find the hotel particularly suitable due to its spacious rooms equipped for work, meeting facilities and central location, facilitating business activities effectively.
Overall, Mercure Brasilia Lider combines a prime location, comfortable accommodations and dedicated service to provide a largely positive experience for both leisure and business travelers, despite a few areas needing attention.
Categories
The breakfast experience at the hotel is generally lauded for its variety and quality, catering to different dietary needs, including vegan and gluten-free options. Many guests describe the breakfast as excellent and well-made, exceeding their expectations. However, some feel the breakfast is too expensive and occasionally note issues such as limited options or organizational lapses.
Dinner experiences are mixed with room service often receiving good reviews for convenience and timeliness. However, the limited dinner menu options, high minibar prices and occasional poor food quality are noted drawbacks. The lack of a dedicated restaurant and ongoing renovations have also been pointed out as areas needing improvement.
Rooms at Mercure Brasilia Lider are highly appreciated for their spaciousness, modern furniture, practical workspaces, high-quality bedding and amenities. The beautiful views and clean organized spaces contribute to a comfortable stay. Guests commend the overall maintenance and attentive staff, though occasional cleanliness issues and maintenance inconsistencies are mentioned.
Cleanliness is generally well-regarded with numerous guests highlighting the hotel’s spotless environment and commendable hygiene practices. However, some note issues like dirty floors, mold in bathrooms and incomplete cleaning services.
The staff receives high marks for their friendly demeanor, professionalism and attentiveness. Specific individuals are often praised for their exceptional service. However, there are occasional mentions of bureaucratic and inadequate reception training, indicating room for improvement in service consistency.
Wi-Fi availability is a crucial aspect for guests with some praising its functionality. However, many experience issues with weak signals, limited reach and instability, suggesting a need for upgrades to ensure a more reliable internet experience.
The gym facilities receive mixed reviews. While some appreciate the variety of equipment, others feel it is too basic and poorly maintained. The space is often described as small, indicating potential for enhancement to meet broader guest expectations.
The pool area also has mixed reviews, primarily impacted by ongoing renovations without prior guest notification. When available, it is praised for cleanliness and child-friendliness though concerns about the lack of morning sunlight, unheated water and water quality are noted.
Guest reviews consistently highlight the comfort of the hotel’s beds with many appreciating the comfortable mattresses and quality bed linens. However, some guests find the mattresses and pillows uncomfortable, suggesting a need for variety or replacement in some cases.
As a four-star establishment, Mercure Brasilia Lider generally meets high expectations with quality service and luxurious experiences in well-appointed rooms. Despite occasional criticisms regarding aging facilities and inconsistent services, it offers a good cost-benefit ratio, especially for its central location and professional amenities.
Business travelers find the hotel particularly suitable due to its spacious rooms equipped for work, meeting facilities and central location, facilitating business activities effectively.
Overall, Mercure Brasilia Lider combines a prime location, comfortable accommodations and dedicated service to provide a largely positive experience for both leisure and business travelers, despite a few areas needing attention.
Family Friendly Hotel
Mentioned as a family-friendly hotel in search results, offering amenities such as cots, a children's menu, and an outdoor pool.
Business Hotel
Mercure Brasilia Lider Hotel is located in the northern hotel district and boasts 6 meeting rooms for up to 230 people. It is also located near the Esplanada dos Ministerios.
Accessible Hotel
This hotel has rooms adapted for people with reduced mobility and is wheelchair accessible. It offers amenities including a fitness center, swimming pool, and free WiFi.
4-Star Hotel
This hotel offers air-conditioned rooms with modern amenities, including a mini-fridge bar and sauna. It is located near the Brasilia TV Tower and provides comfortable family accommodations.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Pool Lap Lanes
Hotel with Gym
Hotel with Pool Lap Lanes
Hotel with Rooftop Pool
Guest Reviews
Mercure Brasilia Lider boasts an exceptionally good location, making it a standout choice for travelers. Situated in the Northern Hotel Sector, the hotel is conveniently close to key attractions such as the TV Tower, Mané Garrincha Stadium and the historic buildings of the Brazilian Government. It's also just a short distance away from shopping malls like Brasília Shopping, adding retail therapy to the mix.
Guests have found the proximity to the airport and major public and private institutions particularly advantageous. The location makes it easy to access tourist spots and enjoy the city's dining options. Central and well-connected, it simplifies getting around and exploring the local environment.
While the area is praised for its convenience and accessibility during the day, some guests have noted that it can become less safe at night. Despite this, the overwhelmingly positive feedback highlights excellent accommodations, clean rooms and good service, all contributing to a comfortable stay.
Overall, the location of Mercure Brasilia Lider is a significant draw, offering great connectivity, easy access to major sites and close proximity to shopping and dining venues. This makes it a preferred spot for both tourists and business travelers looking for a central, practical and well-serviced base in Brasilia.
The breakfast experience at Mercure Brasilia Lider has garnered a mix of opinions from guests. On the positive side, many guests praised the breakfast for its variety, quality and taste, noting that it includes ample options, even catering to vegans and those with gluten and lactose intolerances. Descriptors such as "excellent," "wonderful," and "very good" were frequently used, highlighting the delicious offerings and the attentiveness of the staff. Some guests appreciated the themed restaurant and found the breakfast to exceed their expectations, calling it 'full' and 'well-made.'
However, there were notable downsides. Many reviews pointed out the high cost of breakfast, often deeming it too expensive for what was offered. Several guests were disappointed with the limited options and poor organization with some mentioning that the breakfast could feel improvised or have issues such as wilted or overripe fruits. There were also complaints about the breakfast not being included in the room rate, which led to confusion and inconvenience.
In summary, while Mercure Brasilia Lider's breakfast has been lauded for its variety and taste, it has faced criticism for its high cost, occasional lack of quality and logistical issues.
Guests of Mercure Brasilia Lider have provided a range of feedback on their dining experiences. Positive comments highlight the convenience and quality of the room service, available until 9:50 pm with some guests finding the room service very good. One particularly appreciated that food ordered prior to arrival was already in the mini fridge. However, several reviews pointed out negatives including the limited options for dinner, the high prices of minibar items and the overall poor quality of food with some meals described as salty or terrible. Instances of forgetfulness in service, such as missing coffee orders, were noted. Some guests were dissatisfied with the restaurant itself, critiquing its service as poor or grossly inadequate. The ongoing renovations and lack of a dedicated restaurant were also mentioned as drawbacks.
Mercure Brasilia Lider offers spacious and comfortable rooms that many guests appreciate for their size and well-thought-out layouts. The rooms often have modern furniture and practical workspaces, making them suitable for both relaxing and working. High-quality bedding and clean organized spaces further enhance the comfort level. Many rooms also offer beautiful views and come with useful amenities like a well-stocked minibar and toiletries.
Guests frequently mention the excellent location, which allows for easy access to nearby shopping and walking excursions. The establishment itself is well-maintained with a dedicated and attentive staff that ensures a pleasant stay.
Despite the many positives, there are some areas needing improvement. Some rooms have issues with cleanliness, including stained towels and floors and there's occasional mention of a bad smell in the bathroom. Additionally, the curtains do not block out sunlight effectively in some rooms, leading to interruptions in sleep. Some guests have also noted inconsistencies in room service and maintenance, such as old air conditioning units, broken TV remotes and infrequent room cleaning.
Overall, Mercure Brasilia Lider delivers a largely positive experience through spacious, stylish accommodations in a convenient location, though some aspects of cleanliness and maintenance may occasionally fall short of expectations.
At Mercure Brasilia Lider, guest reviews consistently highlight the comfort of the beds as a positive aspect of their stay. Many visitors appreciated the "comfortable beds" and "comfortable mattress," with some noting the "wonderful bed linen" and "soft bed." The bedding quality was often praised and extras like "extra pillows on the bed" contributed to a "pleasant feeling." The bed comfort frequently stood out as a memorable part of the experience with remarks about the "super comfortable" conditions and "very comfortable" rooms being common. Other aspects such as the clean accommodations, excellent location and room service added to the overall satisfaction.
Despite these positives, there were occasional mentions of issues. Some guests found the mattresses "uncomfortable," with a few describing their mattress as having lumps or feeling the springs. There were also comments about the "uncomfortable pillows" being too hard and suggestions for pillow changes. Additionally, the variety between "larger double bed" and "smaller double bed" didn't suit everyone's preferences with some finding the sizes less than ideal. Overall, while a few improvements could be made regarding the bedding, the general consensus leans towards Mercure Brasilia Lider offering a comfortable and enjoyable night's sleep for most of its guests.
The cleanliness of Mercure Brasilia Lider has received a mix of feedback from guests. Many have praised the hotel for its impeccable cleanliness organized accommodations and well-maintained rooms and bathrooms. Numerous guests highlighted the clean and spacious rooms, commendable hygiene practices and the overall spotless environment. The cleanliness of the bathrooms and the provision of hygiene amenities were frequently appreciated.
However, not all reviews were positive. Some guests encountered issues with room cleanliness, such as dirty floors, balconies and air conditioners and mold in the bathrooms. There were also complaints about incomplete cleaning services on certain days and maintenance issues such as old tiles and clogged sinks. Additionally, a few guests mentioned that the toilet paper was not replenished timely and there was a lack of daily room tidying.
Despite these issues, the general consensus leans towards a clean and comfortable stay with certain areas needing attention and improvement.
Mercure Brasilia Lider garners a variety of feedback regarding its staff, primarily highlighting their dedication, attentiveness and friendly demeanor. Many guests appreciate the professionalism and kindness exhibited by the employees across different departments. The reception team, in particular, receives commendations for providing excellent service and offering precise guidance. Specific staff members, like Mr. Keine, Iza, Bruno and Vinicius, are noted for their exceptional professionalism and friendliness.
Customers frequently describe the staff as helpful, willing to assist and consistently courteous. The overall experience of dealing with the hotel staff is often termed as excellent with special mentions of their warm reception and prompt service. Despite these positives, there are mentions of bureaucratic check-in processes, inadequate reception training and occasional unresponsiveness. A few reviews point out instances of unhelpful or unfriendly behavior, indicating room for improvement in consistency of service.
Overall, while the customer service experience at Mercure Brasilia Lider is generally praised for its excellence and kindness, not all guests have had uniformly positive interactions. Efforts to enhance training and responsiveness could further elevate the guest experience at the hotel.
When evaluating the Wi-Fi at Mercure Brasilia Lider, guest experiences varied significantly. Many guests praised the availability of free Wi-Fi and noted that the wireless internet worked well in some instances. However, numerous reviews highlighted persistent issues with the internet connection. Common complaints included weak signals, limited reach to rooms and overall instability. Some guests struggled with connectivity on their devices and several reported prolonged outages or insufficient support from the hotel staff. While the service was described as good by a few, dissatisfaction due to technical problems and inconsistent performance was a recurrent theme, suggesting that improvements are needed for a more reliable internet experience.
Mercure Brasília Líder offers a mixed experience when it comes to its gym facilities. While there is praise for its well-equipped fitness center with excellent variety and good amenities, many guests found the gym to be lacking. Notably, the gym has faced issues such as limited equipment, poor maintenance and occasional unavailability. Guests have noted that the space is very small and basic with some reporting that only one machine and minimal weights were present. Despite these shortcomings, some visitors appreciated the gym's good service and available facilities. However, there remains room for improvement to meet broader expectations.
Mercure Brasilia Lider features a pool area that has been frequently highlighted by guests, although it's important to note that it has been under renovation, which has left some visitors disappointed due to a lack of prior information at the time of booking. Despite these inconveniences, there are positive aspects worth mentioning. The poolside lounges are often praised for their excellent cleanliness. The pool, when available, is noted to be child-friendly and has a unique location that allows it to get sunlight around noon, making it a great spot for a midday dip.
However, some guests have pointed out that the pool does not get sunlight in the morning and is unheated, which might be a consideration depending on the time of year. Additionally, there are suggestions of limited water quality at times, which might detract from the experience. While there are mentions of a rooftop pool, it seems the current pool is not situated on the rooftop and the surrounding views could be enhanced if it were.
Overall, while the pool area has promise, these reviews indicate that visitors have faced challenges mostly due to renovation timelines and a lack of communication regarding the pool's availability. It would benefit future guests if the hotel improves transparency about pool access and maintains its cleanliness standards post-renovation.
Mercure Brasilia Lider presents a mixed experience with both admirable and disappointing aspects. The hotel's service is praised for matching four-star standards, delivering high-quality and luxury hotel experiences. Guest rooms, particularly the suites, receive commendations for comfort and many describe the overall stay as superb and exceptional. The check-in experience is noted as very pleasant, contributing to a positive first impression.
The hotel's location stands out as a major advantage, being conveniently close to Brasília Shopping and other hotels. The wireless internet service is reliable and the meeting office facilities receive high marks, proving beneficial for business travelers.
However, several reviews hint at discrepancies between expectations and reality. Some found the hotel appearing older and more expensive than justified by its offerings. The breakfast received criticism for being weak considering the hotel's category. Despite having reasonable accommodations, some elements of the service fell short of four-star expectations with a few guests experiencing less satisfactory service.
Overall, Mercure Brasilia Lider provides a generally good cost-benefit ratio, appealing particularly to those valuing location and professional amenities.
Mercure Brasilia Lider is well-regarded for its facilities and services tailored for business travelers. Guests frequently highlight its suitability for short business trips with comfortable and clean rooms that are ideal for work. The hotel offers spacious rooms featuring work tables and expansive views, providing a conducive environment for productivity.
Meeting and conference rooms are available, making it convenient for business meetings and events. The central location is an added advantage for accessing various parts of the city efficiently. While the overall facilities are impeccable, some guests feel the daily rates are on the higher side and suggest improvements in reception service. Additionally, there are points raised about parking issues and the lack of room service and a recommendation has been made for introducing a self-service breakfast option to enhance convenience.
Despite these minor setbacks, many business travelers choose to stay at Mercure Brasilia Lider repeatedly due to its excellent overall rating and reliable amenities that support a smooth business trip experience.
Mercure Brasilia Lider receives praise for its prime location and comfort, making it a favorable option for family stays. One of the standout features is its accessibility with guests highlighting that the hotel is very accessible and equipped with a very efficient elevator, ensuring ease of movement within the facility. The rooms offer a great city view, adding to the overall positive experience. However, the hotel faces criticism for not being fully accessible to guests with disabilities and some issues at the reception, as noted by the lack of training among the staff. Despite these drawbacks, the amenities and city overview contribute to a generally satisfactory stay.
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Location
Guests have found the proximity to the airport and major public and private institutions particularly advantageous. The location makes it easy to access tourist spots and enjoy the city's dining options. Central and well-connected, it simplifies getting around and exploring the local environment.
While the area is praised for its convenience and accessibility during the day, some guests have noted that it can become less safe at night. Despite this, the overwhelmingly positive feedback highlights excellent accommodations, clean rooms and good service, all contributing to a comfortable stay.
Overall, the location of Mercure Brasilia Lider is a significant draw, offering great connectivity, easy access to major sites and close proximity to shopping and dining venues. This makes it a preferred spot for both tourists and business travelers looking for a central, practical and well-serviced base in Brasilia.
Breakfast
However, there were notable downsides. Many reviews pointed out the high cost of breakfast, often deeming it too expensive for what was offered. Several guests were disappointed with the limited options and poor organization with some mentioning that the breakfast could feel improvised or have issues such as wilted or overripe fruits. There were also complaints about the breakfast not being included in the room rate, which led to confusion and inconvenience.
In summary, while Mercure Brasilia Lider's breakfast has been lauded for its variety and taste, it has faced criticism for its high cost, occasional lack of quality and logistical issues.
Dinner
Rooms
Guests frequently mention the excellent location, which allows for easy access to nearby shopping and walking excursions. The establishment itself is well-maintained with a dedicated and attentive staff that ensures a pleasant stay.
Despite the many positives, there are some areas needing improvement. Some rooms have issues with cleanliness, including stained towels and floors and there's occasional mention of a bad smell in the bathroom. Additionally, the curtains do not block out sunlight effectively in some rooms, leading to interruptions in sleep. Some guests have also noted inconsistencies in room service and maintenance, such as old air conditioning units, broken TV remotes and infrequent room cleaning.
Overall, Mercure Brasilia Lider delivers a largely positive experience through spacious, stylish accommodations in a convenient location, though some aspects of cleanliness and maintenance may occasionally fall short of expectations.
Beds
Despite these positives, there were occasional mentions of issues. Some guests found the mattresses "uncomfortable," with a few describing their mattress as having lumps or feeling the springs. There were also comments about the "uncomfortable pillows" being too hard and suggestions for pillow changes. Additionally, the variety between "larger double bed" and "smaller double bed" didn't suit everyone's preferences with some finding the sizes less than ideal. Overall, while a few improvements could be made regarding the bedding, the general consensus leans towards Mercure Brasilia Lider offering a comfortable and enjoyable night's sleep for most of its guests.
Cleanliness
However, not all reviews were positive. Some guests encountered issues with room cleanliness, such as dirty floors, balconies and air conditioners and mold in the bathrooms. There were also complaints about incomplete cleaning services on certain days and maintenance issues such as old tiles and clogged sinks. Additionally, a few guests mentioned that the toilet paper was not replenished timely and there was a lack of daily room tidying.
Despite these issues, the general consensus leans towards a clean and comfortable stay with certain areas needing attention and improvement.
Staff
Customers frequently describe the staff as helpful, willing to assist and consistently courteous. The overall experience of dealing with the hotel staff is often termed as excellent with special mentions of their warm reception and prompt service. Despite these positives, there are mentions of bureaucratic check-in processes, inadequate reception training and occasional unresponsiveness. A few reviews point out instances of unhelpful or unfriendly behavior, indicating room for improvement in consistency of service.
Overall, while the customer service experience at Mercure Brasilia Lider is generally praised for its excellence and kindness, not all guests have had uniformly positive interactions. Efforts to enhance training and responsiveness could further elevate the guest experience at the hotel.
Wi-Fi
Gym
Pool
However, some guests have pointed out that the pool does not get sunlight in the morning and is unheated, which might be a consideration depending on the time of year. Additionally, there are suggestions of limited water quality at times, which might detract from the experience. While there are mentions of a rooftop pool, it seems the current pool is not situated on the rooftop and the surrounding views could be enhanced if it were.
Overall, while the pool area has promise, these reviews indicate that visitors have faced challenges mostly due to renovation timelines and a lack of communication regarding the pool's availability. It would benefit future guests if the hotel improves transparency about pool access and maintains its cleanliness standards post-renovation.
4 Star
The hotel's location stands out as a major advantage, being conveniently close to Brasília Shopping and other hotels. The wireless internet service is reliable and the meeting office facilities receive high marks, proving beneficial for business travelers.
However, several reviews hint at discrepancies between expectations and reality. Some found the hotel appearing older and more expensive than justified by its offerings. The breakfast received criticism for being weak considering the hotel's category. Despite having reasonable accommodations, some elements of the service fell short of four-star expectations with a few guests experiencing less satisfactory service.
Overall, Mercure Brasilia Lider provides a generally good cost-benefit ratio, appealing particularly to those valuing location and professional amenities.
Business
Meeting and conference rooms are available, making it convenient for business meetings and events. The central location is an added advantage for accessing various parts of the city efficiently. While the overall facilities are impeccable, some guests feel the daily rates are on the higher side and suggest improvements in reception service. Additionally, there are points raised about parking issues and the lack of room service and a recommendation has been made for introducing a self-service breakfast option to enhance convenience.
Despite these minor setbacks, many business travelers choose to stay at Mercure Brasilia Lider repeatedly due to its excellent overall rating and reliable amenities that support a smooth business trip experience.
Accessible
Yes, Mercure Brasilia Lider has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Rooftop Pool.
No, a spa isn't available at Mercure Brasilia Lider.
No, Mercure Brasilia Lider doesn't allow dogs.
No, parking facilities aren't available at Mercure Brasilia Lider.
Yes, Mercure Brasilia Lider has a gym.
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