Brasilia-15.79373000,
-47.89254900,
Setor Hoteleiro Sul - Quadra 05, Bloco J(Show on Map)
6.9
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsPhenícia Bittar Hotel in Brasília enjoys significant praise for its central location, which is a key advantage for guests keen on accessing city attractions, shopping malls, and dining venues. Proximity to notable landmarks like Parque da Cidade and the TV Tower makes it a favorable choice for business travelers and tourists alike. Guests frequently commend the hotel staff for their professionalism and attentiveness, particularly in the reception and dining areas, enhancing the overall guest experience.
The hotel offers spacious and comfortable rooms, with many visitors highlighting the cleanliness and modern feel of recently renovated areas, complemented by comfortable beds and pillows. However, criticisms are noted regarding the need for renovations and the current state of dated facilities, particularly bathrooms and air conditioning systems. There are inconsistencies in cleanliness, with some guests pointing out issues with dust and odors.
The breakfast service receives generally positive feedback for its decent selection of fresh foods, though there are suggestions to improve variety and consistency. The beds stand out as a major positive, often contributing to a restful night with favorable mentions of their comfort, although some guests have faced issues with worn-out mattresses or bedding.
Unfortunately, Phenícia Bittar Hotel's Wi-Fi service has been a point of contention, with many guests expressing dissatisfaction with the connection's reliability. There are critiques concerning the aging infrastructure and maintenance shortcomings, which often detract from the experience and fall short of expectations for a hotel with a four-star rating.
In summary, while Phenícia Bittar Hotel offers good value, attentive staff, and a convenient location, it faces challenges with its facilities and service consistency, suggesting potential for improvement to enhance guest satisfaction and align more closely with its claimed four-star status. Show more
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Hotel near Nightlife Spots
Located in Setor Hoteleiro Sul, Quadra 05, this hotel is in a key area for accessing the nightlife of Asa Sul. Its central position allows guests to explore nearby bars and restaurants.
Business Hotel
4-Star Hotel
Room Types
Luxury Single RoomThis air-conditioned room offers a minibar, cable TV and a private bathroom with a hairdryer. Free WiFi is available.
Luxury Double or Twin RoomThis air-conditioned room offers a minibar, cable TV and a private bathroom with a hairdryer. Free WiFi is available.
Please note, guests must specify bed configuration to hotel, prior the arrival.
Luxury Triple RoomThis air-conditioned room offers a minibar, cable TV and a private bathroom with a hairdryer.Free WiFi is available.
Guest Reviews
6.9
Rated
Location
The Phenícia Bittar Hotel in Brasília is applauded for its outstanding location, which serves as a key advantage for many guests. Its central positioning allows convenient access to numerous city attractions, shopping malls, and dining venues, making it a practical choice for both business travelers and tourists. The hotel's proximity to landmarks such as Parque da Cidade, the TV Tower, and various malls like Pátio Brasil make it ideal for those looking to explore the heart of the city or attend events. Despite some feedback regarding the need for renovations and occasional noise from nearby surroundings, the hotel's location coupled with courteous staff and adequate amenities like a satisfactory breakfast and clean accommodations, make it a valuable option for those prioritizing location and convenience during their stay in Brasília.
Breakfast
Located in a prime location that facilitates easy transportation, Phenícia Bittar Hotel offers a breakfast experience that has received mixed reviews from its guests. Many travelers find the breakfast to be good, with commendations for its decent quality and satisfactory options. It's appreciated for its fresh fruits, proteins, and staple offerings such as bread, cold cuts, cakes, and hot coffee. Guests have also praised the breakfast staff for their helpfulness and pleasant service.
However, some reviews indicate that the breakfast could benefit from more variety, as its current offerings are somewhat limited and at times inconsistent with the hotel's standard. There are suggestions to enhance the selection of drinks, specifically incorporating more natural juices, as well as to diversify the menu over the days. Despite these criticisms, the breakfast maintains its charm with high-quality items and flavors that satisfy those staying a short while or seeking simplicity.
Overall, while the breakfast at Phenícia Bittar Hotel is generally well-regarded, there is room for improvement to better align with guests’ expectations, particularly concerning the range and variety of options available.
Rooms
Visitors to the Phenícia Bittar Hotel often express mixed opinions about the rooms. On the positive side, the rooms are generally spacious and comfortable, with many guests appreciating the cleanliness and the modern feel of the recently renovated areas. The beds and pillows are frequently highlighted as being comfortable, contributing to a good night's sleep. The location of the hotel is also praised for being convenient for those wanting to stay in the city center.
However, there are notable downsides. Many guests point out that the hotel as a whole feels outdated, with some facilities showing clear signs of wear and needing urgent renovation, particularly the bathrooms, doors, and air conditioning systems. Complaints about cleanliness issues, such as dust and odors, are also common, suggesting inconsistencies across stays. There seems to be a shortage of basic amenities like towels, and the hot water supply is unreliable. Guests have also noted issues with noise from outside the rooms, pointing out the lack of soundproofing.
While the hotel staff and breakfast receive occasional commendations, the overall impression is hindered by maintenance challenges and the high room rates that do not align with the perceived value. The situation calls for targeted refurbishment efforts to enhance guest satisfaction in the future.
Beds
Phenícia Bittar Hotel, located conveniently among shops and restaurants, offers guests an array of experiences with its sleeping arrangements. Many visitors have praised the hotel's comfortable beds, often highlighting them as a major positive aspect of their stay. Comments repeatedly mention clean, comfortable beds complemented by soft and cozy pillows, contributing to a restful night. Additionally, the hotel rooms are noted for their spaciousness and efficient air conditioning, which strikes an essential balance for travelers seeking comfort and relief from external temperatures.
Nevertheless, guests have occasionally encountered issues with some of the beds and bedding. While many beds receive favorable reviews, others have suffered from inconveniences like old, worn-out mattresses or linens with stains and odors. In certain cases, what's presented as double beds have turned out to be two single beds pushed together, leading to discomfort for some couples seeking unified sleeping space. Such disparities in the bed quality demonstrate areas where improvements could elevate the overall experience further.
Despite this, many agree that the hotel's benefits outweigh its drawbacks, particularly highlighting good value for money, attentive staff, and satisfactory breakfast options. These attributes collectively make Phenícia Bittar Hotel a comfortable choice that meets essential travel needs, while leaving a positive impression on its guests.
Cleanliness
Phenícia Bittar Hotel receives mixed reviews regarding its cleanliness. Some guests note that the hotel rooms and accommodations are clean and well-maintained, with a few mentions of satisfactory service and comfortable environments. However, many visitors express concerns about significant cleanliness issues, such as stained linens, dusty surfaces, and bathrooms that require deeper cleaning and maintenance. Moldy odors and outdated facilities are frequently highlighted, pointing to a need for renovations and improved housekeeping. The bathrooms, in particular, appear to be problematic with issues like water leaks and insufficient lighting, which detract from the overall experience. Despite these challenges, some guests still commend the courteous service and good location, suggesting potential for improvement with focused efforts on cleanliness and maintenance.
Staff
The staff at Phenícia Bittar Hotel generally receives praise for their professionalism and attentiveness, contributing positively to the guest experience. Guests frequently note the staff's kindness, politeness, and willingness to assist, which is particularly highlighted in areas like the reception and dining services. Many reviews mention the friendly and efficient nature of the team, with some guests appreciating the staff's efforts to accommodate requests such as early check-ins. The hotel's location is often seen as an added advantage, complementing the good service.
However, there are occasional criticisms concerning certain staff members, particularly at the front desk, with some guests describing encounters as rude or unhelpful. Issues such as reception not always being friendly or proactive in offering local recommendations are noted. Complaints also extend to specific instances of a lack of attentiveness or perceived indifference, which contrast sharply with the generally positive experiences of other guests. Nonetheless, the overall impression remains that of a team working hard to ensure guest satisfaction, reflected in numerous comments about excellent service.
Wi-Fi
Phenícia Bittar Hotel has received mixed reviews regarding its Wi-Fi service. While some guests have reported a satisfactory experience, noting a good connection that met their needs, the majority of reviews reveal significant issues with the hotel's internet service. Many guests experienced poor or non-existent Wi-Fi in their rooms, describing the connection as fluctuating, slow, or unstable. This has been particularly problematic for those needing reliable access for work-related tasks. Furthermore, there are reports of having to repeatedly enter passwords to connect, and some guests were surprised by an additional charge for a service that was expected to be complimentary. Despite these challenges, a few guests did find the Wi-Fi service to be adequate, though this appears to be a less common sentiment. Overall, the Wi-Fi at Phenícia Bittar Hotel has been a point of contention for many guests, indicating room for improvement in service consistency and accessibility.
4 Star
Phenícia Bittar Hotel presents a mixed picture with its proclaimed four-star rating and overall service experience. Positive remarks highlight its good cost-benefit ratio, especially appealing to guests seeking short stays or business visits. The accommodations are regarded as reasonable, comfortable, and clean, with a breakfast that some guests appreciated, despite others feeling it was not up to four-star standards. The location is also noted to be convenient for visitors.
However, there are several concerns regarding the hotel's aging infrastructure and lack of updates, which detracts from the stay for many. Issues such as dated facilities, an elevator from the 70s, and a need for renovation are frequently mentioned. Some guests have encountered uncomfortable situations like poorly finished rooms, defects with room locks, and flooding in bathrooms, suggesting a lack of maintenance. The aesthetic appeal of the facade may be alarming at first glance, hinting at neglect. The pricing has been criticized, perceived as high for what is offered. While the hotel does manage to meet the basic needs for a comfortable stay, it often falls short of the expectations set by a four-star rating. Overall, Phenícia Bittar Hotel offers a practical option for some, but certainly has areas in need of improvement to enhance its appeal and justify its cost.
No, Phenícia Bittar Hotel doesn't have any pool.
No, a spa isn't available at Phenícia Bittar Hotel.
No, Phenícia Bittar Hotel doesn't allow dogs.
No, parking facilities aren't available at Phenícia Bittar Hotel.