Resort in NatalRio Grande do Norte > Natal > RA Sul
9.0
Excellent
From $115
$
+2
Info
Serhs Natal Grand Hotel & Resort is a five-star resort located in Rio Grande do Norte. It features 4 swimming pools, 5 restaurants, various activities for all guests, as well as the KENSHO Spa with an emphasis on Zen and a variety of treatments. The hotel also offers various event spaces, designed to meet every guest's needs.
Summary of reviews
The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.
Pipa Lagoa Hotel stands out as a remarkable destination for guests seeking a serene retreat amid scenic beauty. The hotel's location offers stunning views and a tranquil atmosphere, ideal for families and those in search of relaxation. Situated a short drive from Pipa's bustling center, the hotel provides easy access to Tibau beach, known for its calm waters. While its distance from central Pipa might require a vehicle for dining options, the hotel's peaceful setting and range of amenities create a highly desirable getaway.
The culinary offerings at Pipa Lagoa Hotel receive commendable praise, particularly for breakfast. Guests rave about the excellent quality, variety, and taste, with a wide array of options suiting varied preferences. Although the dinner menu has room for enhancement in terms of diversity and vegetarian options, the overall dining experience is marked by good quality and reasonable pricing. Service from the staff is frequently highlighted as exceptional, contributing significantly to a welcoming atmosphere.
Accommodations are consistently praised for their size, cleanliness, and comfort. Spacious rooms come equipped with cozy hammocks on balconies, high-quality bedding, and modern amenities. Although some guests note areas for improvement, such as bathroom updates and internet connectivity, the general sentiment remains positive. The exemplary cleanliness extends throughout the hotel, from immaculate rooms to well-maintained outdoor areas and pools.
The pool area, in particular, is a major highlight, with its natural heated pool, infinity pool, and delightful children's aquatic park. Family-friendly facilities abound, making it an ideal spot for relaxation and recreation. The dedicated children's area and activities further enhance the hotel's appeal for families, ensuring a memorable experience for guests traveling with children.
Overall, Pipa Lagoa Hotel impresses with its charming ambiance, comprehensive leisure facilities, and attentive service. While minor areas for improvement exist, particularly in Wi-Fi connectivity, the hotel promises a comfortable, clean, and enjoyable retreat, bolstered by its beautiful setting and excellent amenities.
Hotel in ItabiritoMinas Gerais > Itabirito > Itabirito
8.0
Very Good
From $80
$
+7
Info
Summary of reviews
Hotel Rio de Pedras offers guests a serene retreat surrounded by lush natural beauty. Its location, praised for its tranquil and picturesque environment, is ideal for those seeking to connect with nature. With its well-maintained amenities and numerous leisure activities, the hotel is especially appealing to families. The outdoor spaces, coupled with commendable access, make it an inviting escape from the urban bustle. Although some note the necessity of a personal vehicle due to the hotel’s somewhat remote location, the overwhelmingly positive feedback highlights the serene atmosphere and excellent service.
Guests frequently commend the excellent service provided by the hotel staff, highlighting their politeness, attentiveness and professionalism. Special mentions often go to certain individuals noted for their exceptional hospitality, contributing to a warm and welcoming environment. While some minor inconsistencies in service quality are mentioned, the overall sentiment is positive with many guests eager to return due to the attentiveness and friendliness of the staff.
The hotel’s breakfast generally receives positive reviews with guests appreciating the well-prepared, hearty and diverse menu. Despite some noting the lack of variety and occasional issues such as defective sandwich makers, the overall breakfast experience is praised for its cleanliness and the good quality of the food.
Dinner at the hotel elicits mixed reviews. Many guests enjoy the simple yet tasty meals, particularly praising lunch and dinner for their abundance and quality. However, there are recurring comments about limited options, over-seasoned dishes and occasional dissatisfaction with meal presentation and variety. While some guests highlight well-prepared and flavorful dishes, the dining experience could benefit from greater consistency and a broader menu.
Accommodations at Hotel Rio de Pedras are described as clean and well-maintained with many appreciating the cozy atmosphere and amenities such as air conditioning and minibars. However, the rooms and bathrooms are often described as small and outdated with several guests noting issues with ventilation and musty smells. Maintenance concerns are a common theme and many suggest that renovations could significantly enhance comfort.
Cleanliness is a mixed bag with frequent praise for the housekeeping staff and the restaurant's cleanliness. Nonetheless, some guests report issues such as dirty pools, moldy bathroom grout and occasional pests. While many find the environment clean and cozy, addressing these inconsistencies could improve the overall experience.
Wi-Fi connectivity poses challenges with many guests experiencing poor or non-functional internet, particularly in the rooms and cabins. Improving the Wi-Fi infrastructure is a common suggestion to enhance the guest experience.
The pool facilities score well, particularly the heated pool, which is a favorite among families with children. The inclusion of water toys and a large slide adds to the fun, although maintenance issues and a lack of lifeguards sometimes detract from the experience. Still, the pools and the water park are generally praised for their design and suitability for family relaxation.
Overall, Hotel Rio de Pedras is a family-friendly destination offering numerous recreational activities and a cozy atmosphere. Despite some challenges with room maintenance, bed comfort, Wi-Fi and dining variety, the hotel's beautiful surroundings, excellent service and ample leisure options provide a pleasant escape for both parents and children.
Categories
Pool
Indoor Pool
Children's Pool
Panoramic View Pool
Pool Water Slide
Outdoor Pool
Family
Business
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in Brazil