Hotel Rio de Pedras
Itabirito
-20.19906400,
-43.72693500
,
Rua Dos Jequitibas, 120 - Acuruí – Itabirito/mg
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Summary of reviewsHotel Rio de Pedras offers guests a serene retreat surrounded by lush natural beauty. Its location, praised for its tranquil and picturesque environment, is ideal for those seeking to connect with nature. With its well-maintained amenities and numerous leisure activities, the hotel is especially appealing to families. The outdoor spaces, coupled with commendable access, make it an inviting escape from the urban bustle. Although some note the necessity of a personal vehicle due to the hotel’s somewhat remote location, the overwhelmingly positive feedback highlights the serene atmosphere and excellent service.
Guests frequently commend the excellent service provided by the hotel staff, highlighting their politeness, attentiveness and professionalism. Special mentions often go to certain individuals noted for their exceptional hospitality, contributing to a warm and welcoming environment. While some minor inconsistencies in service quality are mentioned, the overall sentiment is positive with many guests eager to return due to the attentiveness and friendliness of the staff.
The hotel’s breakfast generally receives positive reviews with guests appreciating the well-prepared, hearty and diverse menu. Despite some noting the lack of variety and occasional issues such as defective sandwich makers, the overall breakfast experience is praised for its cleanliness and the good quality of the food.
Dinner at the hotel elicits mixed reviews. Many guests enjoy the simple yet tasty meals, particularly praising lunch and dinner for their abundance and quality. However, there are recurring comments about limited options, over-seasoned dishes and occasional dissatisfaction with meal presentation and variety. While some guests highlight well-prepared and flavorful dishes, the dining experience could benefit from greater consistency and a broader menu.
Accommodations at Hotel Rio de Pedras are described as clean and well-maintained with many appreciating the cozy atmosphere and amenities such as air conditioning and minibars. However, the rooms and bathrooms are often described as small and outdated with several guests noting issues with ventilation and musty smells. Maintenance concerns are a common theme and many suggest that renovations could significantly enhance comfort.
Cleanliness is a mixed bag with frequent praise for the housekeeping staff and the restaurant's cleanliness. Nonetheless, some guests report issues such as dirty pools, moldy bathroom grout and occasional pests. While many find the environment clean and cozy, addressing these inconsistencies could improve the overall experience.
Wi-Fi connectivity poses challenges with many guests experiencing poor or non-functional internet, particularly in the rooms and cabins. Improving the Wi-Fi infrastructure is a common suggestion to enhance the guest experience.
The pool facilities score well, particularly the heated pool, which is a favorite among families with children. The inclusion of water toys and a large slide adds to the fun, although maintenance issues and a lack of lifeguards sometimes detract from the experience. Still, the pools and the water park are generally praised for their design and suitability for family relaxation.
Overall, Hotel Rio de Pedras is a family-friendly destination offering numerous recreational activities and a cozy atmosphere. Despite some challenges with room maintenance, bed comfort, Wi-Fi and dining variety, the hotel's beautiful surroundings, excellent service and ample leisure options provide a pleasant escape for both parents and children.
Categories
Guests frequently commend the excellent service provided by the hotel staff, highlighting their politeness, attentiveness and professionalism. Special mentions often go to certain individuals noted for their exceptional hospitality, contributing to a warm and welcoming environment. While some minor inconsistencies in service quality are mentioned, the overall sentiment is positive with many guests eager to return due to the attentiveness and friendliness of the staff.
The hotel’s breakfast generally receives positive reviews with guests appreciating the well-prepared, hearty and diverse menu. Despite some noting the lack of variety and occasional issues such as defective sandwich makers, the overall breakfast experience is praised for its cleanliness and the good quality of the food.
Dinner at the hotel elicits mixed reviews. Many guests enjoy the simple yet tasty meals, particularly praising lunch and dinner for their abundance and quality. However, there are recurring comments about limited options, over-seasoned dishes and occasional dissatisfaction with meal presentation and variety. While some guests highlight well-prepared and flavorful dishes, the dining experience could benefit from greater consistency and a broader menu.
Accommodations at Hotel Rio de Pedras are described as clean and well-maintained with many appreciating the cozy atmosphere and amenities such as air conditioning and minibars. However, the rooms and bathrooms are often described as small and outdated with several guests noting issues with ventilation and musty smells. Maintenance concerns are a common theme and many suggest that renovations could significantly enhance comfort.
Cleanliness is a mixed bag with frequent praise for the housekeeping staff and the restaurant's cleanliness. Nonetheless, some guests report issues such as dirty pools, moldy bathroom grout and occasional pests. While many find the environment clean and cozy, addressing these inconsistencies could improve the overall experience.
Wi-Fi connectivity poses challenges with many guests experiencing poor or non-functional internet, particularly in the rooms and cabins. Improving the Wi-Fi infrastructure is a common suggestion to enhance the guest experience.
The pool facilities score well, particularly the heated pool, which is a favorite among families with children. The inclusion of water toys and a large slide adds to the fun, although maintenance issues and a lack of lifeguards sometimes detract from the experience. Still, the pools and the water park are generally praised for their design and suitability for family relaxation.
Overall, Hotel Rio de Pedras is a family-friendly destination offering numerous recreational activities and a cozy atmosphere. Despite some challenges with room maintenance, bed comfort, Wi-Fi and dining variety, the hotel's beautiful surroundings, excellent service and ample leisure options provide a pleasant escape for both parents and children.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Panoramic View Pool Pool Water Slide Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Pool Water Slide
Hotel with Panoramic View Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Guest Reviews
Nestled amidst serene natural surroundings, Hotel Rio de Pedras offers an idyllic retreat, augmented by a fantastic location and an array of appealing amenities. The commendable access to the hotel is frequently highlighted, making it an easily reachable destination. Guests are captivated by the tranquil environment, accentuated by the lush greenery and picturesque views of mountains and lakes, providing a peaceful escape from urban bustle.
The hotel's location is frequently praised for its beauty and tranquility, making it an optimal spot for those seeking contact with nature. Visitors appreciate the abundance of outdoor space and the numerous leisure activities on offer, making it particularly appealing for families with children. The calm and serene atmosphere, coupled with a pleasant ambiance, fosters an ideal environment for relaxation and enjoyment.
Service excellence and cleanliness are repeatedly mentioned with the hotel maintaining a high standard of hospitality. The clean, comfortable atmosphere contributes to the overall positive experience, further strengthened by well-maintained facilities like pools and a covered thermal pool that remains enjoyable even during inclement weather.
However, some guests pointed out that the location can be somewhat remote, emphasizing the necessity of a personal vehicle for convenient access, especially during rainy weather. Despite occasional challenges with mosquitoes and the distance from the city, the overall consensus leans favorably towards the hotel's natural beauty and tranquil setting.
In essence, Hotel Rio de Pedras stands out as a prime destination for those looking to immerse themselves in nature while enjoying a peaceful and pleasant environment, enhanced by excellent service and ample leisure options.
Hotel Rio de Pedras receives mixed reviews regarding its breakfast offerings, though positive sentiments largely dominate. Guests regularly praise the well-prepared nature of the breakfast, describing it as wonderful, hearty and very good with consistent food replenishments. Many appreciate the diverse menu and the cleanliness and excellent preparation of all meals. Some reviews highlight that the coffee is particularly good.
However, there are recurring remarks about the lack of variety with some guests finding the options repetitive and limited over multiple days. Issues such as defective sandwich makers and artificial-tasting cakes were mentioned, suggesting room for improvement in quality and longevity of certain items. While many guests laud the diverse and plentiful nature of the breakfast, noting good seasoning and healthy options, others found the selection too sparse and unvaried with a specific mention of repeating fruit options and a lack of tea.
Overall, while there are areas in need of enhancement, especially in offering more diverse choices, the breakfast experience at Hotel Rio de Pedras is generally well-received, contributing positively to guests' overall stays.
Hotel Rio de Pedras offers a mixed dining experience that varies greatly depending on individual expectations. Many guests found the food delicious and well-prepared, highlighting that it is simple but tasty. Some mentioned that meals were abundant and of excellent quality with the standout being lunch and dinner. Additionally, the food is often praised for being carefully served.
However, there are consistent comments about limited options and a lack of variety with guests noting that meals could be repetitive and occasionally over-seasoned or too salty. Some guests expressed disappointment with the quality and presentation of specific meals, such as overly greasy dishes and the absence of desserts. Issues with food replenishment and the timely offering of meals were also noted, leading some to believe that the service could be improved.
Despite these varied opinions, those who did enjoy the food felt that it was well-prepared and flavorful. The dining experience at Hotel Rio de Pedras appears to be one that could benefit from greater consistency and variety to meet the diverse expectations of its guests.
Hotel Rio de Pedras offers a mixed experience when it comes to its accommodations. Many guests noted the chalets and rooms as being clean and well-organized, emphasizing the excellent cleanliness maintained by the housekeeping staff. Some visitors found the rooms and chalets cozy and comfortable, appreciating amenities such as air conditioning and minibars in select accommodations, along with pleasing views.
However, other aspects of the accommodations significantly detract from the overall experience. The rooms and bathrooms are consistently described as very small and cramped with several guests highlighting difficulties with ventilation and a pervasive musty or moldy smell. Maintenance issues are also a recurring theme with reports of old and poorly maintained facilities, uncomfortable mattresses, rusty refrigerators and ineffective fans.
Furthermore, the bathrooms are notably tiny, making them uncomfortable for many guests. Some rooms don't include basic furniture like tables and chairs and there's a noted absence of Wi-Fi and limited TV options. The structural condition of the chalets also requires attention, as guests have pointed out issues like loose mosquito screens and poor shower conditions.
Overall, while the impeccable cleanliness and organization of the rooms are appreciated, the small, outdated accommodations and various maintenance problems indicate that the hotel could benefit from significant renovations to enhance guest comfort.
Hotel Rio de Pedras offers a mixed experience when it comes to the quality of their beds. The cleanliness and quality of the bed linens and towels are consistently praised, boasting white, fresh and good-quality materials that enhance the guest experience. Several reviews highlight the beds as comfortable with some guests describing the beds as very comfortable and excellent. However, there are notable areas for improvement.
Guests have pointed out that the mattresses, particularly the single ones, can be quite uncomfortable, describing them as thin, hard and at times, deformed from years of use. There are also mentions of small bed sizes, which might not be ideal for taller individuals. In some cases, double beds are merely two single beds pushed together, which affects comfort.
In conclusion, while the hotel provides a clean and generally comfortable sleeping environment, enhancements to the mattress quality and bed sizes could significantly improve the overall guest experience.
Hotel Rio de Pedras has received mixed reviews regarding its cleanliness, but many guests have highlighted some positive aspects worth mentioning. Visitors frequently noted that the hotel, overall, is very organized and maintains a good level of cleanliness in various areas. The cabins have particularly been praised for their cleanliness with new and clean towels provided.
The restaurant is often commended for being super clean and organized, creating a welcoming and pleasant atmosphere. Guests also appreciated the peaceful and clean environment, which contributed to a cozy and comfortable stay. Some guests were impressed by the impeccable cleanliness, citing everything as being well organized and clean.
Despite these positive points, there were several notable concerns. Issues such as dirty pools, moldy bathroom grout and occasional pests like cockroaches and spiders were mentioned. Some guests experienced unacceptable conditions such as staying in rooms that had not been cleaned or finding dirty common bathrooms. There were also comments about maintenance issues, including rusty water slides and rainwater leaks in the restaurant.
While the attention to detail and care in cleanliness often received praise, there was a general sentiment that more investment and better care could enhance the overall experience. The management might need to address these inconsistencies to ensure a uniformly clean and pleasant stay for all guests.
The staff at Hotel Rio de Pedras frequently receive commendations for their politeness, attentiveness and overall professionalism. Many guests highlight the exceptional and welcoming nature of the team, particularly praising their friendliness and helpfulness. Special mentions often go to individuals like the courteous gentleman at the entrance of the dining room and Arlete from the restaurant, noted for their exceptional charm and kindness.
Reception staff consistently receive accolades for their excellent service. Guests appreciate their professionalism and the high level of education and courtesy displayed by all employees. The comfort of knowing that team members are always there to assist adds to the overall positive experience.
However, a few reviews mention inconsistent service quality, such as staff lacking knowledge about local attractions and occasional lapses in willingness. Despite this, the overarching sentiment reflects a well-trained, hospitable and polite team dedicated to enhancing the guests' stay. The remarkable level of service is a highlight with many guests eager to return, thanks to the overall pleasant and friendly environment created by the dedicated staff.
Hotel Rio de Pedras offers a serene escape with its charming ambiance and natural beauty, but when it comes to Wi-Fi connectivity, there are notable challenges. Many guests have faced issues with poor or non-functional Wi-Fi, especially in the rooms and cabins, leading to a reliance on the weak signal from neighboring areas or the restaurant. While some appreciated the Wi-Fi reaching cabins better than in previous stays, others still encountered unstable connections and incorrect passwords being provided. Suggestions for improvement include enhancing the overall Wi-Fi infrastructure to ensure a more reliable internet experience throughout the hotel.
Hotel Rio de Pedras boasts a range of pool options that guests generally find appealing, particularly for families with children. The heated pool is a frequent highlight, appreciated for its warmth and contributing significantly to the overall experience. The pool area is described as very nice with ample opportunities for fun, especially with the inclusion of water toys and a large slide, which although breathtaking, was noted to have encountered some issues.
Cleanliness is typically maintained with several guests commenting on the cleanliness of the pools and surrounding facilities. However, there are mentions of some pools not functioning or being clean at times.
The water park on the premises is praised for its beauty and excellent design, effectively catering to children and enhancing the leisure experience. This area, along with multiple pools, provides good leisure options and entertainment structures, which are perfect for a family holiday.
Despite the positives, there are some concerns regarding maintenance and safety with numerous comments about maintenance tasks being underway and a lack of lifeguards on duty. The heated pool, while often mentioned as a standout feature, sometimes suffers from inconsistent temperatures and overcrowding.
In summary, while Hotel Rio de Pedras' pool and leisure facilities generally receive high marks from guests with particular praise for their family-friendly features and heated pool, there are areas in need of attention, particularly in terms of consistent maintenance and safety measures.
Hotel Rio de Pedras stands out as an excellent destination for families seeking a relaxing and enjoyable getaway. The hotel's family-friendly atmosphere and variety of recreational activities make it an ideal spot for children. Visitors consistently praise the excellent services and the numerous options available for kids’ entertainment, from well-located pools to engaging water toys. The environment is described as cozy and super pleasant, making it perfect for family outings and relaxation. With its beautiful surroundings, great food and good cost-benefit, Hotel Rio de Pedras provides a wonderful escape where both parents and children can have a memorable time.
Hotel Rio de Pedras stands out as a family-friendly destination with a particularly strong focus on children's amenities. Reviews highlight the hotel's children's pool area as excellent, combining ample space, various toys and even a waterslide that captures the kids' attention. The pool's expansive layout provides plenty of room for children to play and interact, ensuring a fun-filled experience.
Additionally, the hotel offers numerous well-designed activities for children, often supervised by attentive monitors who enhance the fun and safety. The pool area is peaceful and free from noise, making it an ideal place for families to unwind. Children especially enjoy the green spaces for biking and the playful atmosphere, including the beloved recreation uncle and playground.
While the overall environment is relaxed and family-friendly, a few guests noted areas for improvement, such as the safety of the play area and the functionality of some pool toys. Additionally, service at the outdoor bar received mixed feedback. Nevertheless, fast check-in, good food and options for family fun contribute to the positive experience overall, making Hotel Rio de Pedras an enticing option for families seeking a relaxed and enjoyable stay.
Location Show Map
Location
The hotel's location is frequently praised for its beauty and tranquility, making it an optimal spot for those seeking contact with nature. Visitors appreciate the abundance of outdoor space and the numerous leisure activities on offer, making it particularly appealing for families with children. The calm and serene atmosphere, coupled with a pleasant ambiance, fosters an ideal environment for relaxation and enjoyment.
Service excellence and cleanliness are repeatedly mentioned with the hotel maintaining a high standard of hospitality. The clean, comfortable atmosphere contributes to the overall positive experience, further strengthened by well-maintained facilities like pools and a covered thermal pool that remains enjoyable even during inclement weather.
However, some guests pointed out that the location can be somewhat remote, emphasizing the necessity of a personal vehicle for convenient access, especially during rainy weather. Despite occasional challenges with mosquitoes and the distance from the city, the overall consensus leans favorably towards the hotel's natural beauty and tranquil setting.
In essence, Hotel Rio de Pedras stands out as a prime destination for those looking to immerse themselves in nature while enjoying a peaceful and pleasant environment, enhanced by excellent service and ample leisure options.
Breakfast
However, there are recurring remarks about the lack of variety with some guests finding the options repetitive and limited over multiple days. Issues such as defective sandwich makers and artificial-tasting cakes were mentioned, suggesting room for improvement in quality and longevity of certain items. While many guests laud the diverse and plentiful nature of the breakfast, noting good seasoning and healthy options, others found the selection too sparse and unvaried with a specific mention of repeating fruit options and a lack of tea.
Overall, while there are areas in need of enhancement, especially in offering more diverse choices, the breakfast experience at Hotel Rio de Pedras is generally well-received, contributing positively to guests' overall stays.
Dinner
However, there are consistent comments about limited options and a lack of variety with guests noting that meals could be repetitive and occasionally over-seasoned or too salty. Some guests expressed disappointment with the quality and presentation of specific meals, such as overly greasy dishes and the absence of desserts. Issues with food replenishment and the timely offering of meals were also noted, leading some to believe that the service could be improved.
Despite these varied opinions, those who did enjoy the food felt that it was well-prepared and flavorful. The dining experience at Hotel Rio de Pedras appears to be one that could benefit from greater consistency and variety to meet the diverse expectations of its guests.
Rooms
However, other aspects of the accommodations significantly detract from the overall experience. The rooms and bathrooms are consistently described as very small and cramped with several guests highlighting difficulties with ventilation and a pervasive musty or moldy smell. Maintenance issues are also a recurring theme with reports of old and poorly maintained facilities, uncomfortable mattresses, rusty refrigerators and ineffective fans.
Furthermore, the bathrooms are notably tiny, making them uncomfortable for many guests. Some rooms don't include basic furniture like tables and chairs and there's a noted absence of Wi-Fi and limited TV options. The structural condition of the chalets also requires attention, as guests have pointed out issues like loose mosquito screens and poor shower conditions.
Overall, while the impeccable cleanliness and organization of the rooms are appreciated, the small, outdated accommodations and various maintenance problems indicate that the hotel could benefit from significant renovations to enhance guest comfort.
Beds
Guests have pointed out that the mattresses, particularly the single ones, can be quite uncomfortable, describing them as thin, hard and at times, deformed from years of use. There are also mentions of small bed sizes, which might not be ideal for taller individuals. In some cases, double beds are merely two single beds pushed together, which affects comfort.
In conclusion, while the hotel provides a clean and generally comfortable sleeping environment, enhancements to the mattress quality and bed sizes could significantly improve the overall guest experience.
Cleanliness
The restaurant is often commended for being super clean and organized, creating a welcoming and pleasant atmosphere. Guests also appreciated the peaceful and clean environment, which contributed to a cozy and comfortable stay. Some guests were impressed by the impeccable cleanliness, citing everything as being well organized and clean.
Despite these positive points, there were several notable concerns. Issues such as dirty pools, moldy bathroom grout and occasional pests like cockroaches and spiders were mentioned. Some guests experienced unacceptable conditions such as staying in rooms that had not been cleaned or finding dirty common bathrooms. There were also comments about maintenance issues, including rusty water slides and rainwater leaks in the restaurant.
While the attention to detail and care in cleanliness often received praise, there was a general sentiment that more investment and better care could enhance the overall experience. The management might need to address these inconsistencies to ensure a uniformly clean and pleasant stay for all guests.
Staff
Reception staff consistently receive accolades for their excellent service. Guests appreciate their professionalism and the high level of education and courtesy displayed by all employees. The comfort of knowing that team members are always there to assist adds to the overall positive experience.
However, a few reviews mention inconsistent service quality, such as staff lacking knowledge about local attractions and occasional lapses in willingness. Despite this, the overarching sentiment reflects a well-trained, hospitable and polite team dedicated to enhancing the guests' stay. The remarkable level of service is a highlight with many guests eager to return, thanks to the overall pleasant and friendly environment created by the dedicated staff.
Wi-Fi
Pool
Cleanliness is typically maintained with several guests commenting on the cleanliness of the pools and surrounding facilities. However, there are mentions of some pools not functioning or being clean at times.
The water park on the premises is praised for its beauty and excellent design, effectively catering to children and enhancing the leisure experience. This area, along with multiple pools, provides good leisure options and entertainment structures, which are perfect for a family holiday.
Despite the positives, there are some concerns regarding maintenance and safety with numerous comments about maintenance tasks being underway and a lack of lifeguards on duty. The heated pool, while often mentioned as a standout feature, sometimes suffers from inconsistent temperatures and overcrowding.
In summary, while Hotel Rio de Pedras' pool and leisure facilities generally receive high marks from guests with particular praise for their family-friendly features and heated pool, there are areas in need of attention, particularly in terms of consistent maintenance and safety measures.
Family
Children's Pool
Additionally, the hotel offers numerous well-designed activities for children, often supervised by attentive monitors who enhance the fun and safety. The pool area is peaceful and free from noise, making it an ideal place for families to unwind. Children especially enjoy the green spaces for biking and the playful atmosphere, including the beloved recreation uncle and playground.
While the overall environment is relaxed and family-friendly, a few guests noted areas for improvement, such as the safety of the play area and the functionality of some pool toys. Additionally, service at the outdoor bar received mixed feedback. Nevertheless, fast check-in, good food and options for family fun contribute to the positive experience overall, making Hotel Rio de Pedras an enticing option for families seeking a relaxed and enjoyable stay.
Yes, Hotel Rio de Pedras has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Panoramic View Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Rio de Pedras.
No, Hotel Rio de Pedras doesn't allow dogs.
Yes, parking facilities are available at Hotel Rio de Pedras.
No, Hotel Rio de Pedras doesn't have a gym.
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