Novena Palms Motel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNovena Palms Motel enjoys an exceptional location, particularly appealing to travelers needing proximity to Brisbane Airport. Guests frequently highlight its convenient access to both the domestic and international terminals as well as long-term parking options and major road networks. The free shuttle service further elevates its convenience for airport-related stays. Despite being close to major transport hubs, the area remains surprisingly quiet, offering a peaceful retreat.
Rooms at the motel are repeatedly praised for their cleanliness and spaciousness. Guests appreciate the well-organized layout, comfortable large beds and essential amenities such as fridges, freezers and microwaves. The rooms also feature cozy king beds and balconies, although there are occasional mentions of dated decor. Overall, the spacious and spotless rooms contribute to a restful and comfortable stay.
A noteworthy aspect is the staff's exceptional service, consistently noted for their friendliness and helpfulness. The reception team, particularly Michelle, receives commendations for their efficiency and welcoming demeanor. Staff efforts to accommodate dinner delivery services and provide clear instructions enhance the overall guest experience.
The motel offers free wifi, which is typically described as fast and reliable, though some guests mention intermittent connectivity issues. Parking facilities are ample and convenient with provisions for large vehicles and the ability to park next to rooms making it easy for guests to unload luggage.
The pool, while small, is clean and well-maintained, providing a refreshing spot for relaxation. Guests also appreciate its inviting atmosphere despite limited operating hours.
Breakdowns in dining services reveal mixed reviews; while breakfast services have seen interruptions due to Covid restrictions, some guests appreciate the continental breakfast and the attentiveness of staff. Though there is a lack of onsite dining options, staff efforts to coordinate dinner deliveries help mitigate this inconvenience. However, the area does lack nearby eateries, making transportation necessary for dining out.
Overall, Novena Palms Motel provides a clean, comfortable and convenient stay for travelers, particularly those in need of easy airport access. Despite minor flaws in dining options and occasional reports of dated decor, the strategic location, quiet ambiance and exemplary staff service contribute to a positive guest experience.
Categories
Rooms at the motel are repeatedly praised for their cleanliness and spaciousness. Guests appreciate the well-organized layout, comfortable large beds and essential amenities such as fridges, freezers and microwaves. The rooms also feature cozy king beds and balconies, although there are occasional mentions of dated decor. Overall, the spacious and spotless rooms contribute to a restful and comfortable stay.
A noteworthy aspect is the staff's exceptional service, consistently noted for their friendliness and helpfulness. The reception team, particularly Michelle, receives commendations for their efficiency and welcoming demeanor. Staff efforts to accommodate dinner delivery services and provide clear instructions enhance the overall guest experience.
The motel offers free wifi, which is typically described as fast and reliable, though some guests mention intermittent connectivity issues. Parking facilities are ample and convenient with provisions for large vehicles and the ability to park next to rooms making it easy for guests to unload luggage.
The pool, while small, is clean and well-maintained, providing a refreshing spot for relaxation. Guests also appreciate its inviting atmosphere despite limited operating hours.
Breakdowns in dining services reveal mixed reviews; while breakfast services have seen interruptions due to Covid restrictions, some guests appreciate the continental breakfast and the attentiveness of staff. Though there is a lack of onsite dining options, staff efforts to coordinate dinner deliveries help mitigate this inconvenience. However, the area does lack nearby eateries, making transportation necessary for dining out.
Overall, Novena Palms Motel provides a clean, comfortable and convenient stay for travelers, particularly those in need of easy airport access. Despite minor flaws in dining options and occasional reports of dated decor, the strategic location, quiet ambiance and exemplary staff service contribute to a positive guest experience.
Motel with Swimming Pool
Outdoor Pool
Motel with Free Wi-Fi
Motel with Parking
Accessible Motel
4-Star Motel
Motel with Outdoor Pool
Guest Reviews
Novena Palms Motel boasts an exceptional location that serves as its primary draw. The motel is conveniently close to Brisbane Airport, making it an ideal choice for travelers needing a spot for an early flight or a layover. Its proximity to the airport is consistently highlighted with many noting the ease of access to both domestic and international terminals. The motel also offers a free shuttle service, further enhancing its convenience.
Guests find the motel perfectly positioned for those dropping off or picking up hire cars or returning campervans with facilities just a short walk away. The location also benefits from nearby long-term parking options and easy access to Brisbane's entertainment center and major road networks, making it suitable for both short stays and transit stops.
Despite its closeness to major transport hubs, the area remains surprisingly quiet, providing a peaceful retreat for travelers. The motel is within walking distance to Northgate Station, adding another layer of connectivity for guests who need to venture into the city.
Cleanliness and comfort are additional strong points. Rooms are frequently described as spacious, spotless and well-organized with comfortable beds ensuring a restful stay. Some reviews also mention the appeal of having essential amenities such as a fridge, freezer and microwave in the rooms.
Overall, Novena Palms Motel is lauded for its strategic location, making it a highly convenient choice for airport-related stays while maintaining a quiet and comfortable environment for a good night's rest.
Novena Palms Motel presents a mixed picture when it comes to breakfast options. Some guests appreciate the provision of a lovely continental breakfast, delivered in a timely manner with all the essentials one might expect at home. There are mentions of complementary breakfast packages left in the rooms, enhancing the convenience of the stay. Staff have also been noted for their attentiveness, such as providing milk for morning tea. However, other reviews point out that breakfast is not available, a situation attributed to Covid restrictions. Additionally, the location may pose a challenge for those hoping to find nearby cafes for breakfast.
Novena Palms Motel offers a mixed experience when it comes to dining options. While the motel itself lacks an onsite restaurant and nearby food outlets, the staff go the extra mile by facilitating dinner delivery services, ensuring guests have access to meals without needing to venture too far. Reviews highlight the friendly and helpful staff who assist in coordinating these deliveries, proving to be a positive aspect of the stay.
However, there are several mentions of the inconvenience of the restaurant being closed during late hours or on certain nights with no eateries or supermarkets in close proximity. This necessitates the need for a car or taxi to reach the nearest pub or restaurant. Some guests expressed dissatisfaction with the recommended takeout options, particularly the Italian food, which was described as overpriced and subpar.
Overall, while the immediate area around Novena Palms Motel may not offer abundant dining choices, the dedicated staff and dinner delivery options help mitigate the inconvenience. Nonetheless, guests without their own transportation might find the lack of nearby dining venues a challenge.
Nestled in a bustling area, Novena Palms Motel offers a mix of impressions with its rooms. Though the exterior may seem unassuming, the rear reveals a modern building with a small pool and ample parking. Guests repeatedly highlight the cleanliness with rooms being described as immaculate, spotless and tidy. The space within these rooms is another consistent thumbs-up, often termed as large, roomy and generously sized. Those looking for a brief stay will find the amenities perfectly adequate with standard essentials efficiently covered.
Comfort seekers can enjoy amenities like cozy large king beds and balconies that offer a pleasant view, albeit sometimes over industrial surroundings. The motel's proximity to the airport is a noteworthy convenience for travelers. However, it appears some rooms might show signs of wear with occasional mentions of dated decor and a certain lack of modernity.
Despite minor flaws, the overall functionality, cleanliness and spaciousness make Novena Palms Motel a practical choice for short stays or airport transits, providing comfortable accommodation at a fair price point.
Guests at Novena Palms Motel have left varied feedback regarding the beds, highlighting both positive experiences and areas that need improvement. Most notably, many guests found the beds to be quite comfortable with several mentioning that the king beds were particularly enjoyable. They appreciated the firmness and comfort, leading to a restful night's sleep. Super comfy beds were frequently noted and the availability of lots of pillow options added to a pleasing experience for several visitors.
However, some reviews pointed out inconsistencies in comfort levels. A number of guests felt that the beds were too hard or firm and a few mentioned that the beds had an uncomfortable feel, likening them to a rough or tablecloth-like texture. Additionally, some beds and pillows were described as squeaky or noisy, detracting from the overall comfort.
Cleanliness is another factor mentioned with most guests praising the cleanliness of the beds, yet a few pointed out issues, such as stained quilts or dirty areas under the bed. The pillows received mixed feedback as well; while some found them comfortable and easy to use, others faced issues with hardness, size or unpleasant smells.
Overall, the Novena Palms Motel seems to provide a generally comfortable bed experience with clean facilities, although there are instances that suggest a need for improvements in bed quality and pillow options to ensure a consistently pleasant stay for all guests.
Nestled close to the airport, Novena Palms Motel boasts a reputation for providing clean and comfortable lodging to its guests. The rooms are frequently highlighted for their cleanliness, often described as spotlessly clean and very clean with some guests noting that they are also spacious and well-equipped. Bedding is generally praised for being comfortable and the overall ambiance is said to be quiet and tidy. The staff receive commendations for their friendliness and commitment and the property offers clean, practical accommodations that are ideal for a short stay. The pool is frequently mentioned as clean and inviting.
However, there are sporadic concerns about inconsistent cleanliness in specific areas such as the bathroom showers and corners with occasional reports of dust, cobwebs and insect problems. Some guests have identified issues with outdated facilities and a musty smell in certain rooms. Despite these concerns, the regular service of changing towels and sheets every second day maintains a basic level of upkeep.
Overall, Novena Palms Motel stands out for its clean and comfortable lodgings, making it a practical choice for travelers seeking convenience and affordability near the airport.
At the Novena Palms Motel, the staff consistently stand out for their friendliness and helpfulness. Guests have frequently praised the team for being accommodating and supportive with words like "pleasant," "amazing," and "fabulous" often used to describe the service they received. The reception staff, in particular, have made a significant impression thanks to their efficiency and courteous demeanor. Michelle at reception is repeatedly highlighted as a terrific host, providing prompt and helpful service.
The motel provides clear instructions for finding room keys and the shuttle service is noted as particularly useful. The staff’s commitment to making guests feel welcome is evident with many reviews mentioning their friendly nature upon arrival and throughout the stay. The receptionist was often described as extremely helpful, always assisting with information and ensuring a smooth check-in process.
Despite some occasional mentions of brief explanations and a business hours limitation, the overall impression of the staff at Novena Palms Motel remains highly positive. Guests have felt supported and welcomed, creating a warm and hospitable atmosphere that adds to the overall experience.
The wifi experience at Novena Palms Motel varies among guests. Many appreciated the availability of free wifi and highlighted its excellent, fast and reliable connection. Guests found the internet speed to be smooth and capable enough for their needs, describing it as a great bonus and a significant plus to their stay. However, some reviews indicate inconsistencies with a few guests facing intermittent connectivity and poor internet coverage, particularly issues with connections on their TV and in specific rooms like room 16. While some reviews mentioned that the wifi was not free and it was unexpected, most guests had no major problems and found the complimentary wifi to enhance their overall experience at the motel.
The pool at Novena Palms Motel receives mixed reviews. Many guests find it clean, describing it as a nice, quiet and relaxing spot. It's often highlighted as an added bonus to the stay. However, some reviews note the pool's small size and limited availability with operating hours restricted from 2 pm to 7 pm. Maintenance seems to be a recurring issue, as a few guests observed the pool full of leaves and needing more cleanliness attention. Despite these concerns, the overall sentiment is positive, emphasizing the pool as a pleasant feature of the motel.
The Novena Palms Motel offers ample parking options, including free off-road parking and street parking. Guests especially appreciate the ability to park right next to their rooms, making it convenient for unloading luggage. There are also provisions for large vehicles and the parking areas are clean and easily accessible. Additionally, the motel boasts a free shuttle service to the nearby airport, which is a notable convenience for travelers. Despite some mixed comments on safety and tight spaces, overall, the parking experience at Novena Palms Motel is positively received with many guests finding it easy and readily available.
While some guests express surprise at the four-star rating of Novena Palms Motel, citing that the motel feels more shabby and less luxurious than expected, there are notable aspects that have been appreciated. Guests have praised the good transportation service to the airport, which adds a layer of convenience for travelers. The staff, particularly at the front desk, have been described as comfortable, polite and courteous, qualities that some have noted exceed even those of five-star hotels.
Novena Palms Motel provides a convenient stay with easy access for guests, including late arrivals. The hotel offers a straightforward and efficient check-in process, even outside regular hours, which is highly appreciated. Located near the airport, the motel is easy to find and close to the destination for many travelers, making it a practical choice. The online booking process is seamless and guests can easily arrange meal deliveries through Uber Eats.
Reception is sometimes closed early and it is essential to note that the airport shuttle service does not operate on Sundays, which could be inconvenient. However, drivers of the shuttle bus during operational times and other staff members have been described as helpful.
The motel’s access to rooms requires navigating only a few steps, which may be manageable for most guests. However, the lack of air conditioning appears to be a significant drawback, leading to uncomfortable nights. Additionally, the motel may feel somewhat isolated without a vehicle.
Overall, Novena Palms Motel is a well-located, easy-access option with a few amenities that may need addressing for a more comfortable stay.
Novena Palms Motel boasts an outdoor pool that consistently receives positive feedback from guests. The pool, described as nice, refreshing and well-maintained, is a highlight for many. Its cleanliness and fresh appearance make it inviting with some guests particularly enjoying the opportunity for a night swim. Although the pool is on the smaller side, it remains a favored feature of the motel. However, there was a mention that the pool was occasionally unavailable. Despite the motel's tightly packed car park, the outdoor pool remains a well-loved amenity for a pleasant swim.
Location Show Map
Location
Guests find the motel perfectly positioned for those dropping off or picking up hire cars or returning campervans with facilities just a short walk away. The location also benefits from nearby long-term parking options and easy access to Brisbane's entertainment center and major road networks, making it suitable for both short stays and transit stops.
Despite its closeness to major transport hubs, the area remains surprisingly quiet, providing a peaceful retreat for travelers. The motel is within walking distance to Northgate Station, adding another layer of connectivity for guests who need to venture into the city.
Cleanliness and comfort are additional strong points. Rooms are frequently described as spacious, spotless and well-organized with comfortable beds ensuring a restful stay. Some reviews also mention the appeal of having essential amenities such as a fridge, freezer and microwave in the rooms.
Overall, Novena Palms Motel is lauded for its strategic location, making it a highly convenient choice for airport-related stays while maintaining a quiet and comfortable environment for a good night's rest.
Breakfast
Dinner
However, there are several mentions of the inconvenience of the restaurant being closed during late hours or on certain nights with no eateries or supermarkets in close proximity. This necessitates the need for a car or taxi to reach the nearest pub or restaurant. Some guests expressed dissatisfaction with the recommended takeout options, particularly the Italian food, which was described as overpriced and subpar.
Overall, while the immediate area around Novena Palms Motel may not offer abundant dining choices, the dedicated staff and dinner delivery options help mitigate the inconvenience. Nonetheless, guests without their own transportation might find the lack of nearby dining venues a challenge.
Rooms
Comfort seekers can enjoy amenities like cozy large king beds and balconies that offer a pleasant view, albeit sometimes over industrial surroundings. The motel's proximity to the airport is a noteworthy convenience for travelers. However, it appears some rooms might show signs of wear with occasional mentions of dated decor and a certain lack of modernity.
Despite minor flaws, the overall functionality, cleanliness and spaciousness make Novena Palms Motel a practical choice for short stays or airport transits, providing comfortable accommodation at a fair price point.
Beds
However, some reviews pointed out inconsistencies in comfort levels. A number of guests felt that the beds were too hard or firm and a few mentioned that the beds had an uncomfortable feel, likening them to a rough or tablecloth-like texture. Additionally, some beds and pillows were described as squeaky or noisy, detracting from the overall comfort.
Cleanliness is another factor mentioned with most guests praising the cleanliness of the beds, yet a few pointed out issues, such as stained quilts or dirty areas under the bed. The pillows received mixed feedback as well; while some found them comfortable and easy to use, others faced issues with hardness, size or unpleasant smells.
Overall, the Novena Palms Motel seems to provide a generally comfortable bed experience with clean facilities, although there are instances that suggest a need for improvements in bed quality and pillow options to ensure a consistently pleasant stay for all guests.
Cleanliness
However, there are sporadic concerns about inconsistent cleanliness in specific areas such as the bathroom showers and corners with occasional reports of dust, cobwebs and insect problems. Some guests have identified issues with outdated facilities and a musty smell in certain rooms. Despite these concerns, the regular service of changing towels and sheets every second day maintains a basic level of upkeep.
Overall, Novena Palms Motel stands out for its clean and comfortable lodgings, making it a practical choice for travelers seeking convenience and affordability near the airport.
Staff
The motel provides clear instructions for finding room keys and the shuttle service is noted as particularly useful. The staff’s commitment to making guests feel welcome is evident with many reviews mentioning their friendly nature upon arrival and throughout the stay. The receptionist was often described as extremely helpful, always assisting with information and ensuring a smooth check-in process.
Despite some occasional mentions of brief explanations and a business hours limitation, the overall impression of the staff at Novena Palms Motel remains highly positive. Guests have felt supported and welcomed, creating a warm and hospitable atmosphere that adds to the overall experience.
Wi-Fi
Pool
Parking
4 Star
Accessible
Reception is sometimes closed early and it is essential to note that the airport shuttle service does not operate on Sundays, which could be inconvenient. However, drivers of the shuttle bus during operational times and other staff members have been described as helpful.
The motel’s access to rooms requires navigating only a few steps, which may be manageable for most guests. However, the lack of air conditioning appears to be a significant drawback, leading to uncomfortable nights. Additionally, the motel may feel somewhat isolated without a vehicle.
Overall, Novena Palms Motel is a well-located, easy-access option with a few amenities that may need addressing for a more comfortable stay.
Outdoor Pool
Yes, Novena Palms Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novena Palms Motel.
No, Novena Palms Motel doesn't allow dogs.
Yes, parking facilities are available at Novena Palms Motel.
No, Novena Palms Motel doesn't have a gym.
Location Show Map
More Options
