Quest Chermside

Brisbane -27.38665300, 153.03198200 , 9 Thomas Street (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuest Chermside is highly praised for its exceptional properties and service, offering guests a welcoming and enjoyable stay. Situated in an ideal location across from the Chermside Westfield Shopping Centre, the hotel provides easy access to an array of shops, dining options, and entertainment, including a cinema and transportation links, which make traveling around Brisbane convenient. Despite its proximity to urban amenities, guests appreciate the quiet ambiance of the area, balancing lively activities with safety and tranquility.

The hotel's breakfast offering is appreciated for its convenience and thoughtfulness. The complimentary "Grab & Go" breakfast, featuring cereals and coffee, caters well to those on the move, with muffins being a favorite addition for many guests. The breakfast service is straightforward yet satisfactory, aligning well with travelers' needs.

Rooms at Quest Chermside are praised for their spaciousness, cleanliness, and comfort, often described as feeling like a home away from home. Guests enjoy the modern furnishings, mini kitchens, and tranquil setting that ensure a restful visit. The beds are highlighted for their exceptional comfort, providing a reliably pleasant sleep experience. Whether for short or extended stays, guests find the accommodations ideal, emphasizing the comfort and quality provided.

Cleanliness is a standout feature, with the hotel receiving high praise for maintaining an immaculate environment. The in-room facilities are well-equipped, contributing to a convenient and relaxing stay. The commitment to maintaining cleanliness and comfort extends to every part of the hotel, enhancing its appeal further.

The quality of the staff is a defining aspect of Quest Chermside, with team members described as friendly, professional, and attentive. Staff goes above and beyond to ensure guest satisfaction, with personalized gestures and assistance that leave a lasting impression. The exceptional efforts made by receptionists and housekeeping staff contribute significantly to the welcoming atmosphere.

Parking at Quest Chermside is generally positive, offering secure and convenient options for guests. Despite minor inconveniences related to access and occasional space shortages, the availability of free parking on-site is a valued benefit. The hotel's blend of modern amenities, cleanliness, and well-located convenience provides great value for its four-star rating.

Quest Chermside emerges as a highly recommended choice for travelers seeking quality and affordability in Brisbane. With excellent facilities, attentive staff, and comfortable accommodations, it stands out as a reliable and pleasant stay for varied purposes, ensuring guest satisfaction consistently.
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Room Types
Studio Apartment This air-conditioned apartment features a private balcony and a kitchenette. It has a flat-screen TV with cable channels and a DVD player. It offers ironing facilities and an en suite bathroom. Please note that the price is based on 2 guests. There is no capacity for additional guests.

One-Bedroom Apartment This air-conditioned apartment features a private balcony and a fully equipped kitchen. It has a living room with a flat-screen TV with cable channels and a DVD player. It also has a laundry and an en suite bathroom with a bath tub. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Two-Bedroom Apartment This air-conditioned apartment features a private balcony and a fully equipped kitchen. It has a separate dining and lounge area, 2 flat-screen TVs with cable channels and a DVD player. It also has a laundry and 2 en suite bathrooms. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

One Bedroom Apartment- Limited Housekeeping This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.

Studio- Limited Housekeeping Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.

Two Bedroom Apartment – Limited Housekeeping Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views.

Guest Reviews
8.3
Very Good
Location
Quest Chermside is highly praised for its exceptional location, offering guests easy access to a multitude of conveniences. Situated directly across from the expansive Chermside Westfield Shopping Centre, the hotel provides ideal proximity to an array of shops, dining options, and entertainment, including a cinema with gold class offerings. The location is also lauded for its close proximity to public transport, making bus travel into Brisbane a breeze. For those with travel plans, the hotel is conveniently about 15 minutes from the airport. Guests appreciate the quiet ambiance of the accommodations despite being close to the lively shopping district. The area is described as safe and central, balancing urban amenities like supermarkets and fast food outlets with nearby parks and recreational areas such as a water park. The hotel is also a perfect hub for specific purposes, from visiting relatives to attending local events like cricket tournaments. With excellent facilities and attentive staff, Quest Chermside offers a comfortable and accessible base for travelers with varied needs.

Breakfast
Quest Chermside offers a convenient and enjoyable breakfast experience for its guests. Many reviewers appreciated the complimentary "Grab & Go" breakfast, finding it to be a lovely surprise that caters to those on the move. Guests frequently noted the inclusion of cereals and coffee, which come at no extra charge and are perfect for a light start to the day. The breakfast options, though simple, were described as ideal and satisfactory, meeting the needs of travelers effectively. There is particular praise for the breakfast packs, especially the muffins, which many found to be a delightful addition. For those seeking a quick yet fulfilling breakfast option, Quest Chermside's offering seems to impress with its combination of convenience and thoughtful selection. However, some noted that items could be gone earlier than expected, suggesting early risers would benefit most.

Rooms
Quest Chermside offers a welcoming and delightful stay, with rooms that are both spacious and thoughtfully appointed. The accommodations are consistently praised for their cleanliness and comfort, providing guests with everything needed for a relaxing visit. The rooms, which include features like mini kitchens and modern furnishings, are recently renovated and well presented, making guests feel at home. Many guests appreciate the quiet setting combined with efficient service from friendly staff. The proximity to the Chermside shopping centre is a notable convenience, making it easy for guests to enjoy nearby amenities. Whether staying in a one-bedroom apartment or a more extensive suite, travelers find the space ample and comfortable. The mattresses and pillows are highlighted for their comfort, ensuring a restful night's sleep. Quest Chermside is ideal for both short and extended stays, providing a pleasant experience with modern and tidy apartments in a well-situated location.

Beds
Quest Chermside is consistently praised for the comfort of its beds, which guests often describe as very comfortable and delightful to sleep in. The phrase "comfy" is repeatedly used, underscoring the satisfaction travelers experience during their stay. While the mattresses are mostly celebrated for their coziness, there are occasional remarks about firmness or lumpy pillows, but these are overshadowed by the overall praise for the sleep experience. Guests highlight that having a soft, comforting bed is incredibly important, and Quest Chermside seems to deliver that reliably. Additionally, the good quality of both bed and linen is noted, enhancing the reputation of the hotel as a place with great sleeping arrangements. Spacious rooms add to the allure, providing guests with a relaxing environment combined with comfortable beds, which many find to be the standout feature of their stay at the Quest Chermside.

Cleanliness
Quest Chermside receives high praise from guests for its remarkable emphasis on cleanliness. Visitors consistently note the rooms are clean, tidy, and comfortable, contributing to an overall enjoyable experience. Many find the accommodations spotless, with some describing them as immaculate or pristine. The attention to detail in maintaining a clean environment extends to every corner of the hotel, promising a refreshing and pleasant stay.

In addition to cleanliness, the comfort and well-equipped amenities are frequently highlighted. Spacious rooms with excellent in-room facilities make for a convenient and relaxing visit. Despite a couple of minor concerns regarding carpet condition and room odor, these instances appear to be exceptions rather than the rule in guests' feedback.

The hotel’s strategic location close to shops and transportation, combined with the quiet ambiance, further enhances the appeal of Quest Chermside. Guests commend the friendly and helpful staff, contributing to the welcoming atmosphere. Reports of efficient cleaning staff accommodating late starts due to jet lag reflect the hotel's commitment to guest satisfaction.

Overall, Quest Chermside offers a clean, comfortable, and well-serviced accommodation option for travelers seeking a reliable and pleasant stay.

Staff
The reviews of Quest Chermside consistently highlight the exceptional quality of its staff. Described as friendly, helpful, and professional, the team goes above and beyond to ensure a pleasant stay for guests. Visitors frequently note the warm welcomes they received and the personalized attention given by staff members, such as making thoughtful gestures like birthday gifts and providing insightful local recommendations. Receptionists, notably Lilly, Gloria, AJ, and Tara, are singled out for their willingness to assist with any request, showcasing patience and understanding. The housekeeping team, admired for their cheerful demeanor, contributes to a relaxing atmosphere. Overall, the staff at Quest Chermside play a pivotal role in delivering excellent customer service, which leaves a lasting impression on guests.

Parking
Quest Chermside offers guests a generally positive parking experience, frequently highlighted by terms such as secure, convenient, and easy to navigate. Guests appreciate the availability of free and undercover parking, making it a hassle-free addition to their stay. The parking facilities accommodate various vehicle sizes, including 4WDs, contributing to an easy and comfortable arrival for many visitors. The security of the parking area is a notable advantage, providing peace of mind for travelers.

Despite these positives, some guests reported challenges. There is no direct lift access from the car park, necessitating a trip outdoors before entering the building again through reception, which some guests found inconvenient, particularly with luggage. Parking availability can also be an issue at times, with some guests needing to resort to street parking when spaces were full. The parking lot's access key occasionally malfunctions, and the lot itself requires more servicing and maintenance. Nonetheless, the ability to park on site without extra cost and the goodwill of staff, who are sometimes willing to give up their spots, greatly enhance the overall parking experience.

4 Star
Quest Chermside consistently impresses guests with its excellent properties and staff, creating a welcoming and enjoyable atmosphere. This hotel has been noted as great value for money, providing an experience that aligns with its four-star rating. The location stands out as a significant advantage, being fantastically situated within walking distance to key attractions like the Water Park, The Club, and a major shopping center, making it convenient for various needs and activities.

The exceptional welcome from staff, particularly from AJ, enhances the stay by reaching a high standard in customer service. Guests find the apartments at Quest Chermside to be exactly as described, meeting expectations and needs flawlessly. Reviews highlight a superb, pleasant, and good stay overall, underscoring this hotel’s commitment to quality service and satisfaction.

Facilities at Quest Chermside are deemed above average to outstanding, with amenities described as top of the line, modern, and a home away from home. Cleanliness is notably spotless, contributing to the overall comfort and appeal. Affordable yet luxurious, guests appreciate the blend of modernity and excellence in both facilities and services, making Quest Chermside a highly recommended choice for travelers seeking quality and affordability in Brisbane.


No, Quest Chermside doesn't have any pool.

No, a spa isn't available at Quest Chermside.

No, Quest Chermside doesn't allow dogs.

Yes, parking facilities are available at Quest Chermside.

No, Quest Chermside doesn't have a gym.

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