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Summary of reviewsQuality Inn & Suites I-81 Exit 7 is a practical and comfortable choice for travelers, particularly those on the move along Interstate 81. The hotel enjoys a convenient location close to major roads, amenities like Walmart and various restaurant chains and key city sites including the nearby airport and race track. Despite its proximity to the interstate, guests can expect a relatively quiet stay.
Rooms are praised for their cleanliness and comfort with many guests highlighting the cozy beds and welcoming atmosphere. Amenities such as large TVs, small fridges and microwaves add to the convenience. Although the hotel shows signs of age, such as outdated decor and minor maintenance issues, these are overshadowed by the overall sense of security and warmth provided by the staff. The hotel lobby and public areas are well-maintained, contributing to the overall positive experience.
Breakfast receives mixed reviews but is generally appreciated for its variety and quality, featuring items like waffles, sausages and biscuits. Guests frequently enjoy the clean breakfast area and the friendly service.
Cleanliness is a strong point for the hotel with many reviews attesting to the spotless rooms and bathrooms. While there are occasional mentions of areas needing improvement, such as dirty sheets or worn carpets, the positive feedback on cleanliness is predominant.
The staff is consistently praised for their friendliness and helpfulness. Names such as Mr. Patel, Alpesh and Mary are frequently mentioned for their exceptional customer service, enhancing the overall guest experience.
The pool area, while small, is generally clean and appreciated by guests, though there are occasional complaints about it being closed or unclean. Parking is ample and convenient, despite some minor issues with large vehicles.
Overall, Quality Inn & Suites I-81 Exit 7 offers a comfortable and convenient stay with friendly staff, clean facilities and a location that is ideal for travelers. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis family room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 2 beds.
King Suite - Non-SmokingThis suite has a tea and coffee maker, a seating area and a TV with cable channels.
Queen Room - Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
King Room - Accessible/Non-SmokingThis double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
King Room with Walk In Shower - Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
King Suite with Sofa bed - Non Smoking/Interior CorridorThis suite features a tea and coffee maker, a seating area and a TV with cable channels.
Guest Reviews
7.8
Good
Location
The Quality Inn & Suites I-81 Exit 7 boasts a strategic and convenient location, especially for those traveling by car. Situated right off Interstate 81, it offers easy access to the highway, making it an ideal stopover for interstate travelers. The hotel is close to various amenities, including a Walmart and a multitude of restaurant chains, which are within walking distance, providing guests with numerous dining options.
The proximity to the airport and other key city sites adds to its appeal, particularly for business and conference attendees. Despite its closeness to major roads, the hotel manages to provide a relatively quiet stay for a restful night. Additionally, the location is favorable for visitors attending events at the nearby race track.
While some guests noted the property as being older and in need of updates, many reviews praised the cleanliness and comfort of the rooms. The friendly and helpful staff, clean and well-laid-out lobby and generous breakfast offerings contributed to a positive overall experience. The hotel's location, combined with its convenience, comfort and value, makes it a practical choice for travelers passing through the area.
Breakfast
Quality Inn & Suites I-81 Exit 7 provides a breakfast experience that has garnered a mix of reviews from guests. Many describe the breakfast as good with commendations for the selection and taste. Highlights include hot items such as waffles, sausage, biscuits, gravy and eggs with some guests even labeling the breakfast as excellent or amazing. The clean breakfast area and friendly service also received positive notes, adding to the overall pleasant dining experience.
On the downside, a few reviews mention limited options with specific criticisms directed at the quality of certain items like the eggs and biscuits. Some guests were disappointed by the lack of muffins, pastries and fruit. Nonetheless, the breakfast is generally appreciated for its variety, including cereals, yogurt and hot beverages, making it a decent start to the day for most visitors.
Rooms
Nestled conveniently off I-81 Exit 7, Quality Inn & Suites offers guests a blend of comfort and practicality. Many guests have highlighted the clean and comfortable nature of the rooms with numerous mentions of the beds being especially cozy and inviting. The rooms, although often described as small, were deemed adequate and fit for short stays with the cleanliness and welcoming atmosphere standing out as significant positives.
A noticeable feature in many reviews is the strong sense of security and the warm welcome upon entering the room. The hotel staff also received praise for their friendliness, contributing to an overall pleasant experience. The addition of amenities such as a large TV, small fridge and microwave in the rooms was appreciated.
While guests found the property, including the pool, to be clean and well-maintained, the hotel does show signs of age with outdated rooms and occasional musty smells. Minor drawbacks like the small bathroom sizes, occasional stuffiness due to weather conditions and some maintenance issues like stained carpets and the need for updated shower curtains were also noted.
The location is highlighted as ideal and convenient for travelers with a good mix of cleanliness and accessibility. Despite a few areas needing updates, the overall experience at Quality Inn & Suites I-81 Exit 7 remains comfortable and satisfactory for many guests.
Beds
Many guests find the beds at Quality Inn & Suites I-81 Exit 7 to be comfortable and conducive to a good night's rest. Cleanliness seems to be a consistent theme with the beds, pillows and linens frequently mentioned as comfortable. For several visitors, the beds were among the comfiest experienced in any hotel. The tranquil environment added to the comfort, allowing some guests to sleep in late. However, it's worth noting that a few guests found the beds to be hard or uncomfortable, highlighting a variation in comfort preferences. Overall, the general consensus leans towards a positive sleeping experience with clean, comfortable beds at this hotel.
Cleanliness
Quality Inn & Suites I-81 Exit 7 receives mixed feedback regarding cleanliness. Many guests appreciate its cleanliness, frequently describing the rooms, bathrooms and public areas as very clean, spotless and well-maintained. Patrons commend the hotel for its cleanliness standards, which align well even with high personal expectations. However, some reviews indicate areas for improvement, such as issues with dirty sheets, spotted bedspreads and carpet burn marks. Additionally, despite the overall positive sentiment, several guests noted missed cleaning details.
The hotel staff is repeatedly praised for their friendliness and helpfulness, often contributing to a welcoming atmosphere. Comfort also receives positive remarks with guests particularly mentioning comfortable beds, pillows and linens.
The property's location close to an interstate is highlighted as both convenient and surprisingly quiet. However, some reviews point out that the premises appear old, run-down and somewhat dingy.
Overall, the positive aspects such as cleanliness, comfort and friendly staff seem to considerably outweigh the minor cleanliness concerns mentioned by a few guests.
Staff
Travelers to Quality Inn & Suites I-81 Exit 7 frequently praise the hotel's staff for their friendliness and helpfulness. Reviews consistently highlight the team's supportive nature, noting that they go above and beyond to assist guests, such as helping with luggage problems. Guests particularly commend Mr. Patel and Alpesh at the front desk for their professionalism and exceptional customer service. Mary at the desk also receives mentions for her warm welcome. The staff is described as accommodating, kind, polite and efficient, creating a welcoming atmosphere throughout the hotel. While the location has mixed opinions, the positive experiences with the attentive and courteous staff greatly enhance the overall guest experience.
Pool
The pool at Quality Inn & Suites I-81 Exit 7 has garnered mixed feedback from guests. Positive remarks highlight that the pool is clean and described as a cute, albeit small, outdoor space. Travelers appreciate the flexibility in the pool's opening hours. However, some have been disappointed to find the pool closed or undergoing maintenance during their visits. Additionally, a few guests mentioned the pool area looking dingy or the pool itself being unclean at times. Despite these mixed experiences, the pool is frequently bustling with guests.
Parking
Guests have found the parking situation at Quality Inn & Suites I-81 Exit 7 to be generally satisfactory, highlighting the ample parking spaces available and its convenience. However, there have been occasional issues with large service trucks and trailers occupying multiple spots. While some found the parking lot a bit dark or the entrance somewhat tricky to navigate, the overall feedback indicates that most visitors found the parking to be adequate and hassle-free.
Yes, Quality Inn & Suites I-81 Exit 7 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites I-81 Exit 7.
No, Quality Inn & Suites I-81 Exit 7 doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites I-81 Exit 7.