The Avani Gaborone Resort & Casino is highly praised for its exceptional staff. Guests consistently mention the warm and welcoming nature of the staff, who go above and beyond to ensure a pleasant stay. The majority of reviews highlight the friendly and attentive service provided by the staff with room service staff being particularly lovely. Although there are a few negative reviews regarding slow service from restaurant staff, overall, the hotel's staff are highly praised for their friendliness and willingness to make guests feel comfortable.
Protea Hotel by Marriott Gaborone Masa Square is a great option for travelers looking for a well-situated location in the heart of Gaborone's busy business district. The hotel is located within the governmental buildings and centers of learning and it's easy to get around thanks to the credible Uber service available. The breakfast is mostly praised for its good quality, timely service and variety of great choices available. The rooms are spacious and comfortable with clean and well-maintained facilities, although some furniture is dated and stained. The property overall is exceptionally clean and relaxed with friendly and efficient staff who go above and beyond to assist guests with any requests. The wifi has mixed reviews with some guests reporting unstable connections, weak internet and difficulty making online calls, while others praise it as really good and uninterrupted. Overall, guests were impressed with the friendly and helpful nature of the staff at the Protea Hotel by Marriott Gaborone Masa Square.