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Summary of reviewsThe Thatched Cottage Hotel is a highly praised destination, beautifully nestled in the heart of Brockenhurst, offering an exceptional base for exploring the scenic beauty of the New Forest. Its prime location allows easy access to local attractions, eateries, and pubs, making it ideal for nature lovers and those interested in local dining options. The hotel exudes historical charm with its 400-year-old thatched property, providing characterful and cozy accommodation with immaculately clean rooms that guests frequently commend for their comfort. Special mention is given to the garden rooms for their spacious layouts and direct access to a tranquil garden setting.
Breakfast at this charming hotel is often highlighted as an outstanding experience, served in the attached tea room that boasts a delightful atmosphere. Guests enjoy a full English breakfast and a variety of options, including vegetarian dishes, all prepared with high-quality, local ingredients. Despite occasional service delays, the breakfast is largely appreciated, contributing to a satisfying start to the day.
While dinner is not served within the hotel, its excellent location offers a range of nearby dining establishments, where guests are spoiled for choice. Recommended local spots, such as the renowned Snakecatcher pub, ensure a delightful culinary experience.
Guests consistently praise the hotel staff for their friendliness and helpfulness, contributing to a warm and welcoming environment. The staff's dedication enhances the guest experience, offering helpful advice and engaging interactions that make stays memorable.
The hotel also caters to pet owners, providing a welcoming environment for canine companions, complete with thoughtful touches such as bowls and treats. Its dog-friendly nature is celebrated, adding to the hassle-free stay for visitors traveling with pets.
Overall, the Thatched Cottage Hotel stands out as a charming and historic retreat, combining exceptional hospitality, comfort, and a prime location, making it a well-loved haven for travelers seeking a blend of historical allure and modern convenience. Show more
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Dog Friendly Hotel
Located in Brockenhurst, this hotel offers a cozy and welcoming atmosphere for dogs. Its location in the New Forest provides numerous walking trails.
Dog Play Area
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, £ 10 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Gift basket
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Νο
This quaint hotel offers comfortable rooms and a charming atmosphere in the heart of Brockenhurst. Its cozy setting and proximity to the New Forest make it a delightful choice for a romantic break.
Small Hotel
This Brockenhurst hotel exudes charm with its traditional thatched roof and cozy interiors. It offers a quintessential countryside experience, perfect for a relaxing and intimate escape.
Hotel with Play Area For Dogs
Located in Brockenhurst, this hotel provides access to the New Forest. The surrounding woodland is ideal for dog walks and outdoor adventures.
Hotel near Golf Courses
Historic Hotel
Year erected:1627
What was the era and/or the architectural style in which the property was built? Traditional Thatched Cottage
Is the property surrounded by other historic buildings? Located in the centre of the New Forest. Following the Norman Conquest, the New Forest was proclaimed a royal forest, in about 1079, by William the Conqueror.
Has the property received any certifications for its historical status? Grade 2 Listed Status
Contemporary Double RoomThis double room has an electric kettle and a flat-screen TV.
Historic Superior Double RoomThis double room has an electric kettle and a flat-screen TV.
Please note that there is no garden view.
Historic Double RoomThis double room has an electric kettle and a flat-screen TV.
Please note that there is no garden view.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features a coffee machine, flat-screen TV with satellite channels, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Situated in the heart of Brockenhurst, Thatched Cottage Hotel boasts an exceptional location, perfect for exploring the picturesque beauty of the New Forest. The hotel's central position makes it a convenient base for discovering the quaint village and all its charming eateries and pubs. It's just a short walk from the railway station, enhancing its accessibility for visitors. With stunning surroundings featuring lovely historic buildings and a country cottage feel, the hotel offers not only a beautiful backdrop but also a cozy atmosphere. Ideal for both nature enthusiasts and those looking to explore local dining options, the hotel's proximity to walking and cycling routes is highly praised. This dog-friendly haven invites guests to unwind in its tranquil setting, with the heart of the village just steps away. Whether on a weekend getaway or a longer stay, the Thatched Cottage Hotel combines historical charm with a prime location to offer a delightful New Forest experience.
Breakfast
The breakfast experience at Thatched Cottage Hotel is strongly praised by guests, with a consensus that it offers an exceptional start to the day. The hotel's attached tea room is noted for its superb atmosphere and delightful serving of breakfast. Guests frequently highlight the full English breakfast as being one of the best they have had, and the menu offers plenty of choice, including vegetarian options. Dishes are freshly cooked to order, using high-quality, local ingredients, which contributes to the accolades of delicious, tasty, and fabulous breakfasts. Reviewers also appreciate the extensive and interesting breakfast menu, complemented by attentive and friendly service from the staff, who are consistently described as helpful and welcoming. Despite occasional minor hiccups, such as order mix-ups or slow service, the overall breakfast experience remains a positive highlight of guests' stays, with many emphasizing its excellence and quality. Together with the convenient location of the hotel, the breakfast ensures guests are well-satisfied and eager to start their day.
Dinner
The Thatched Cottage Hotel, situated in a prime location, offers guests a delightful dining experience without the need to dine within the hotel itself. Surrounded by a wealth of cafes, bars, and restaurants, visitors are truly spoilt for choice just a short walk away. The excellent variety of local eateries makes selecting a spot for dinner a pleasant challenge, with many establishments offering freshly and individually prepared dishes. Notable praise has been given to a nearby pub, the Snakecatcher, known for its outstanding evening meals. Although the hotel does not provide its own evening meal services, guests benefit from recommendations of local dining options, ensuring a satisfying culinary experience within the charming neighborhood.
Rooms
Nestled in a picturesque location, the Thatched Cottage Hotel offers guests a charming and cozy experience. Guests frequently praised the rooms for their cleanliness and comfort, highlighting their well-equipped and beautifully presented interiors. Many enjoyed the characterful nature of the rooms, which paired perfectly with the historic 17th-century charm of the property. Spaciousness also featured in several reviews, with comments noting a nice seating area and good-sized beds.
The garden rooms, in particular, received accolades for their smart, spacious layouts and delightful private access to a quiet garden. Comfort is consistently noted, with visitors appreciating the very comfy beds and the well-furnished rooms. Amenities like en suite bathrooms are tastefully decorated, reinforcing the nostalgic and charming atmosphere of the place. The property's location was commended for its proximity to local pubs and shops, adding convenience to the stay.
While the cozy setting and overall ambiance were lauded, a few reviews pointed out minor challenges such as some rooms being on the smaller side, sound transmission between rooms, and the occasional squeaky mattress. Despite these minor concerns, the friendly staff, excellent breakfast, and the property's overall charm contributed to an enjoyable stay, making guests eager to return. Overall, the Thatched Cottage Hotel stands out as an endearing and characterful haven for travelers seeking a blend of historic charm and modern comforts.
Beds
The Thatched Cottage Hotel has received a multitude of positive remarks regarding the comfort of its beds, contributing to an overall restful experience for its guests. Many reviews highlight the comfort and coziness of the beds, with descriptions such as "very comfortable," "cozy," and "super comfy" frequently mentioned. Guests appreciate the addition of a big, warm, plump duvet, which enhances the cozy atmosphere and ensures a comfortable temperature throughout the night. The mattresses are often praised for their comfort, with some guests describing them as excellent, making for a very good sleep quality. A few guests noted that the firmness of the beds varied, with some finding them a bit softer than their personal preference. However, these observations were often framed as individual preferences rather than issues inherent to the hotel's bedding. Overall, the Thatched Cottage Hotel has managed to create a sleep environment that caters well to those seeking both comfort and tranquility.
Cleanliness
The Thatched Cottage Hotel stands out for its exceptional cleanliness, as echoed through numerous guest reviews. Visitors frequently note the immaculate condition of the rooms, often describing them as spotlessly clean and fresh looking. The rooms, albeit occasionally small or basic, are consistently recognized for their comfort and cleanliness, ensuring a pleasant stay. The hotel staff also receives high praise for their friendliness and helpfulness, contributing to an inviting atmosphere. Dining areas maintain a clean environment with tables nicely spaced, and guests frequently enjoy a delicious breakfast as part of their experience. Although one review mentioned a room not being clean, this seems to be an outlier among the overwhelmingly positive testimonials regarding the cleanliness standards. Overall, the hotel not only provides well-equipped and tidy accommodation but also offers a peaceful and pleasant environment, supported by committed staff.
Staff
Nestled in a charming and quaint setting, Thatched Cottage Hotel is renowned for its outstanding staff, who consistently receive glowing praise from guests. Reviewers frequently highlight the team as friendly, welcoming, and consistently going above and beyond to ensure a delightful stay. The staff's accommodating nature and attentiveness enhance the overall experience, making guests feel well-cared for from the moment they arrive. Whether it’s offering helpful advice or sharing engaging stories in the local pub, the warmth and enthusiasm of the hotel's team leave a substantial impression. Visitors also celebrate the efficient and cheerful service, with special mentions of delightful experiences in the tea rooms and delectable breakfast offerings. The consistent friendliness and dedication of the team contribute significantly to the hotel's inviting atmosphere, making it a standout destination for travelers seeking genuine hospitality.
Historic
Nestled in the heart of town, the Thatched Cottage Hotel is a delightful accommodation that elegantly embodies its rich history. With origins dating back 400 years, this charming thatched cottage captivates guests with its authentic English cottage style and characterful rooms. The hotel offers an enchanting alternative to conventional travel inns, providing rooms imbued with history and unique charm. The historic rooms are meticulously furnished, preserving the spirit of the old building while ensuring a comfortable stay. While the very steep stairs might pose a challenge for those with mobility issues, guests appreciate the quaintness and authenticity of the experience. The location is ideally situated near local bars, restaurants, and shops, enhancing the appeal of this 17th-century gem. Friendly staff add to the welcoming ambience, making visits memorable and encouraging repeat stays. The Thatched Cottage Hotel is not just a place to stay but an opportunity to immerse oneself in the beautiful history it offers.
Dog Friendly
Tucked away as a delightful retreat, the Thatched Cottage Hotel has garnered acclaim for being exceptionally welcoming to canine companions. Guests repeatedly highlight the warm and accommodating atmosphere for dogs, making it a prime choice for pet owners. Visitors mention thoughtful touches like providing bowls and even special treats like Sunday dinner-style crunchies for their pets, which set the hotel apart as a thoughtful and welcoming place.
The hotel charges a pet fee per stay instead of per night, making the experience more economical for longer visits. Many guests appreciated the rooms that opened out into a small shared garden area, perfect for a breath of fresh air with their pets, although expanding the garden space seems to be a desired enhancement for future stays.
With its ideal location, guests have easy access to nearby restaurants that are just a short stroll away, adding to the convenience for those traveling with pets. Overall, the reviews paint a picture of a warm, welcoming environment for both dogs and their owners, creating a hassle-free, comfortable stay.
No, Thatched Cottage Hotel doesn't have any pool.
No, a spa isn't available at Thatched Cottage Hotel.
Yes, Thatched Cottage Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Thatched Cottage Hotel.