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Summary of reviewsThe Tillary Hotel Brooklyn emerges as an appealing choice for visitors seeking a modern and convenient stay in the dynamic locale of Downtown Brooklyn. The hotel is strategically positioned, offering easy access to both Brooklyn and Manhattan, with iconic landmarks like the Brooklyn Bridge and DUMBO nearby. Guests benefit from a lively surrounding area filled with restaurants, cafes, and shops, enhancing the urban experience without venturing far from their accommodations.
Travelers frequently praise the hotel's spacious and clean rooms, which offer a tranquil retreat from the city's bustling streets. Modern amenities, such as large bathrooms and comfortable beds, contribute to a pleasant stay. Staff members, notably Jalissa and Audia, are commended for their exceptional service, helping to foster a welcoming atmosphere. However, reviews reveal a mix of experiences regarding staff interactions, with reports of inconsistent customer service ranging from friendly and attentive to indifferent and dismissive.
The gym, while located in the basement, is appreciated for its cleanliness and 24-hour accessibility, providing guests a flexible workout space. The WiFi experience is varied, with many guests enjoying fast connectivity, though some report issues like weak signals and outages. Parking options, including valet services, are available albeit at a premium, adding convenience for those driving.
Despite an overall positive experience, The Tillary Hotel occasionally falls short of the 4-star rating expected, with concerns regarding breakfast offerings, room maintenance inconsistencies, and service quality. The hotel's charm and presentation are considered more in line with a 3-star standard by some guests. Nonetheless, its prime location, comfortable accommodations, and dedicated staff make it a viable choice for travelers, particularly those exploring Brooklyn's vibrant culture and business opportunities. Show more
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Family Friendly Hotel
Offers comfortable accommodations and is centrally located in Brooklyn. It provides convenient access to many of Brooklyn's attractions and amenities.
Dog Friendly Hotel
This hotel is pet-friendly and offers a comfortable and convenient stay. The hotel allows pets and provides a welcoming atmosphere. It is a suitable choice for pet owners seeking a pleasant experience.
Business Hotel
The Tillary Hotel offers valet parking, a fitness center, and a business center. It features the Tillary Ballroom, which can accommodate up to 200 guests. It is suited for corporate functions, networking events, conferences, and seminars.
Hotel with Parking
The Tillary Hotel offers a 'Park & Stay' package with discounted parking and in-and-out privileges. It has on-site valet parking available, making parking convenient.
Hotel with Gym
The Tillary Hotel Brooklyn provides a fitness center for guests looking to maintain their exercise routine. Basic equipment is available for cardio and strength workouts.
Hotel for Honeymoon
Accessible Hotel
Room Types
Classic KingThis room has C.O Bigelow room amenities, Frette Linens, complimentary WiFi, in-room coffee/espresso machine, 42-inch smart TV, soundproof windows, air conditioning and pillow top mattress. Domestic calls and access to the 24-hour fitness centre is complimentary.
This room can accommodate 2 adults and 1 child up to 3 years using existing bedding.
Junior SuiteFeaturing city views, this room has a sofa and a flat-screen cable TV.
Executive SuiteFeaturing city views, this room has a separate seating area with a sofa and a flat-screen cable TV.
Classic Double RoomThis room has C.O Bigelow room amenities, Frette Linens, complimentary WiFi, in-room coffee/espresso machine, 42-inch smart TV, soundproof windows, air conditioning and pillow top mattress. Domestic calls and access to the 24-hour fitness centre is complimentary.
This room can accommodate 2 adults and 1 child up to 3 years using existing bedding.
Classic King ADAFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Classic Twin ADAProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Queen RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Deluxe King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Tucked away in the vibrant locale of Downtown Brooklyn, The Tillary Hotel Brooklyn stands out as a charming and modern destination for visitors to New York City. Its central location positions guests conveniently close to a myriad of attractions, offering easy access to both Brooklyn and Manhattan. The proximity to iconic landmarks like the Brooklyn Bridge and DUMBO makes it a prime choice for those looking to explore Brooklyn's trendy neighborhoods and beautiful waterfront views.
With the metro stations just a short walk away, guests can easily venture across the city, with seamless connectivity to Manhattan's bustling streets and attractions. This thoughtful positioning grants the hotel a peaceful urban retreat while still placing the iconic city experiences within arm's reach. The area surrounding the hotel is a lively blend of restaurants, cafes, and shops, allowing visitors the luxury of experiencing local dining and shopping options without straying too far from their accommodations.
The Tillary Hotel Brooklyn is noted for its clean and comfortable rooms, alongside a dedicated and friendly staff who contribute to a welcoming atmosphere. Travelers can appreciate the tranquility of spacious rooms and modern amenities while enjoying views that capture the essence of Brooklyn’s vibrant cityscape. Whether for a leisurely walk through Brooklyn Heights or exploration of the energetic Downtown Brooklyn, this hotel offers a convenient hub for all kinds of visitors eager to experience the dynamic allure of NYC.
Breakfast
When exploring Brooklyn and staying at The Tillary Hotel, guests looking for a hearty breakfast experience might want to explore nearby cafes and eateries. Although the hotel does have an onsite café, its offerings are limited to simple, often pre-packaged items like dry muffins and croissants, which seem to fall short of expectations for many. Freshness appears to be a recurring issue with the pastries, and the absence of a comprehensive breakfast menu might leave some wishing for more variety and better value.
Several reviews mention difficulty with the coffee shop operations, including closures and staffing issues, which further limits access to breakfast options. While some guests were initially told that breakfast was included, many found it necessary to pay extra or seek alternatives elsewhere.
Thankfully, the hotel's location lends itself to a variety of nearby cafes and bagel shops, providing ample opportunities for guests to explore vibrant local flavors just a short walk away. This suggests that while The Tillary Hotel may not be the go-to for a breakfast feast, Brooklyn itself offers a rich tapestry of morning dining options for those staying at the hotel.
Rooms
The rooms at The Tillary Hotel in Brooklyn are frequently praised for their spaciousness and cleanliness, standing out notably in New York City's competitive accommodation market. Many guests appreciate the modern and updated decor, noting that the rooms are not only aesthetically pleasing but also functional, boasting large bathrooms with good water pressure and comfortable beds. The absence of carpeting adds a contemporary touch, and the provided amenities such as hairdryers, coffee makers, and fluffy towels contribute to a pleasant stay. Guests often comment on the hotel's strategic location, making it easy to explore nearby shops and restaurants with convenient access to the subway. The soundproof windows allow for tranquility, despite some rooms facing bustling streets. However, some reviews mention inconsistencies with housekeeping and occasional issues with lighting or maintenance, which, although they exist, are relatively minor compared to the overall positive experience. Overall, the blend of comfort, style, and convenience makes a stay at The Tillary Hotel a rewarding choice for travelers visiting Brooklyn.
Beds
The reviews for The Tillary Hotel Brooklyn highlight the comfort of the beds as a standout feature. Guests frequently mentioned that the beds are comfortable, cozy, and provide great support, with many describing them as super comfy and even as some of the most comfortable beds they've ever experienced in a hotel. The rooms are generally described as clean and quiet, contributing to a restful stay. However, there are some mixed opinions, with a few guests noting issues such as sagging mattresses, uncomfortable pillows, and inadequate bedding. Despite these occasional concerns, the overall consensus seems to lean towards satisfying sleep quality, with the majority finding the beds to be a comfortable sanctuary after exploring the vibrant surroundings of Brooklyn.
Cleanliness
The Tillary Hotel Brooklyn garners a mixture of opinions when it comes to cleanliness, but positive remarks about its cleaning efforts are notable. Many guests appreciate the very clean and comfortable rooms, with housekeeping described as excellent and consistently maintaining the cleanliness of the bathrooms and room amenities like bedding and towels. The hotel's location and modern design also add to its appeal, providing a convenient and attractive base for exploring Brooklyn. Despite some critiques about the condition of certain areas, such as the lobby, the majority find the property clean and nicely decorated. Friendly and professional staff contribute to a pleasant stay, even if they sometimes lack warmth. Although there are mentions of improvements needed, particularly in maintaining common areas and soundproofing, the overall impression remains favorable among guests who prioritize cleanliness and convenience.
Staff
The Tillary Hotel Brooklyn offers a mixed experience when it comes to its staff, with numerous opinions painting a varied picture. On the positive side, many guests highlight the staff as friendly, attentive, and extremely helpful, especially the front desk personnel. Certain members like Jalissa and Audia are noted for their exceptional service and welcoming demeanor, suggesting a few standout stars in the team. Friendly and knowledgeable staff ensure a smooth check-in process and assist guests with navigating local attractions, creating a hospitable atmosphere that contributes positively to the overall stay.
However, there are also several reports of staff being unwelcoming, indifferent, and, at times, rude or dismissive, particularly from the reception desk. Some visitors felt the staff lacked warmth and were not proactive in offering assistance without prompting. Instances of guests feeling invisible or being treated with nonchalance were noted, marring an otherwise pleasant stay for some.
Overall, while there are commendable efforts by specific team members to provide warm, friendly service, consistent customer service can be hit-or-miss, with some guests encountering a less-than-satisfactory experience. The mixed range of experiences regarding staff interactions shows where there is both strength and room for improvement in enhancing guest satisfaction.
Wi-Fi
The Tillary Hotel Brooklyn offers a mixed experience when it comes to internet connectivity. Many guests have praised the hotel's WiFi for being good and fast, noting that when it works, it contributes positively to their stay. Some guests have specifically mentioned excellent WiFi service, which complemented the clean and comfortable rooms. However, the experience is not consistently positive, as some guests encountered issues like weak signals that required them to stay near the entrance or only having access in the lobby. There were also reports of prolonged outages and difficulties accessing the WiFi, compounded by a lack of information at check-in. Despite these challenges, the hotel seems responsive in resolving room issues promptly, ensuring an overall smooth stay for many. The WiFi may not be flawless, but it complements the comfortable accommodations and can work well when connected.
Gym
The Tillary Hotel Brooklyn offers an array of amenities, and travelers often highlight the gym as a notable feature of their stay. Many guests appreciate the gym's cleanliness and spaciousness, making it a pleasant environment for workouts. It's praised for being well-equipped and for providing essentials like water and towels, adding to the convenience and comfort of the experience. Guests also value the gym's 24-hour accessibility, allowing for workout flexibility at any time of day. However, there are mentions of some equipment not functioning properly, and the gym being located in a basement with limited equipment and no windows—factors that may not appeal to everyone. Despite these limitations, the fitness facility is generally well-received, contributing positively to guests' overall experience at the hotel.
Parking
The Tillary Hotel Brooklyn offers valet parking, although it comes at a premium of around $55 to $60 per day. While this rate may seem steep, some guests found it worthwhile for the convenience. Parking availability can be a hit or miss, with some travelers finding it easy to locate nearby parking spaces, while others had to search extensively due to the limited capacity of the on-site garage. The hotel staff, particularly the bell hop and helpful front desk associates, are often ready to assist guests with parking arrangements. Travelers should be aware of potential discrepancies between the advertised and actual parking fees, which have caused some confusion. Overall, despite some challenges, many guests appreciated the accessible parking options in the area, especially when assisted by the hotel staff.
4 Star
The Tillary Hotel Brooklyn offers a convenient location with easy access to transportation, making it an ideal base for exploring the area. Guests appreciate the clean accommodations and the ability to check in slightly earlier, allowing for a smooth start to their adventures. The spacious rooms and comfortable beds are highlighted as providing good value for money, and the staff is consistently praised for their exceptional service and hospitality, which many consider the standout feature of the hotel.
However, frequent mentions of a mismatch between the hotel's 4-star rating and the actual experience suggest that it falls short of expectations. Guests often find the hotel's presentation and facilities more akin to a 3-star standard. The discrepancy between official photographs and the reality leads to disappointment, with some noting a lack of charm and a somewhat unkempt environment.
While the hotel is described as comfortable and modern, it does not fully meet the quality standards typically expected of a 4-star establishment. The breakfast and restaurant offerings do not reach the level anticipated, adding to the sense of under-delivering for its rating. Additionally, issues like inadequate room cleaning detract from the overall experience.
Ultimately, while The Tillary Hotel provides a satisfactory stay due to its location and friendly staff, those expecting a true 4-star experience might find it lacking.
Business
Located in Brooklyn, The Tillary Hotel offers a convenient stay for business travelers, with a good variety of shops and dining options within close proximity. Rooms are generally clean and well-maintained, providing guests with essentials like bottled water. The use of soap dispensers is noted as a thoughtful touch. While some guests have experienced issues with specific amenities such as sofas and room desks, the overall impression of the hotel is bolstered by friendly and courteous staff. Despite some challenges in service quality, the accommodating nature of the staff provides a welcoming environment for guests, offering a satisfactory experience overall.
No, The Tillary Hotel Brooklyn doesn't have any pool.
No, a spa isn't available at The Tillary Hotel Brooklyn.
Yes, The Tillary Hotel Brooklyn welcomes dogs.
Yes, parking facilities are available at The Tillary Hotel Brooklyn.