DoubleTree by Hilton New York Downtown enjoys largely positive reviews, particularly for its prime location in the heart of downtown Manhattan. The hotel's position is ideal for both tourists and business travelers, providing easy access to subway lines and iconic attractions such as Wall Street, Battery Park and the Brooklyn Bridge. The surrounding area is quieter than bustling Midtown, offering a peaceful retreat yet close to abundant dining options, bars and cafes.
Guestrooms are often praised for their cleanliness, comfortable beds and modern amenities, though some reviews mention the rooms are smaller than expected. Many appreciated the beautiful city views and the daily housekeeping service, contributing to a satisfactory stay overall. Despite these positives, noise issues and occasional maintenance concerns were noted.
The hotel staff receives generally favorable feedback for being friendly, helpful and professional. Guests enjoyed the welcoming atmosphere and appreciated the attentive service from the front desk to housekeeping. Specific staff members have been commended for their exceptional service, though a few inconsistencies in service quality were reported.
Cleanliness at the hotel is often highlighted positively with spotless facilities and attentive housekeeping. However, some guests experienced inconsistencies in the cleaning routines.
Wi-Fi service is typically free after registration and generally reliable, although some guests encountered occasional connectivity issues. The 24-hour gym is well-received for its cleanliness and well-maintained equipment, despite being described as small by some guests.
Breakfast offerings have mixed reviews with specific items like bacon receiving praise while the overall variety and quality are considered limited. The additional cost for breakfast is also a common critique, leading many guests to explore nearby cafes.
Parking presents a challenge for many guests, as there is no on-site or valet parking, requiring the use of off-site garages that are often expensive and inconvenient. Despite occasional parking discounts, this aspect detracts from the overall experience.
While the hotel’s rooms might not be ideally suited for families due to size constraints, the location and friendly staff make it a functional choice for short stays and sightseeing. The nightlife around the hotel is vibrant with many bars and restaurants within walking distance, making it an attractive option for those looking to explore the evening scene.
Overall, DoubleTree by Hilton New York Downtown offers a comfortable and convenient stay with a strong emphasis on location, cleanliness and service quality, though there are areas for improvement in breakfast variety, room size and parking logistics.
The perfect base for those who want to explore New York City attractions. All 569 guest rooms and suites are decorated in warm tones and are comfortable, modern and spacious.
Summary of reviews
The M Social Hotel New York Downtown is a great hotel for those looking for an unbeatable location in downtown New York. The hotel is conveniently located near subway stations, restaurants, big attractions such as the 9/11 memorial, Wall Street and Broadway and even shopping malls like Westfield. Guests praise the location as "great," "amazing," and "fantastic." The hotel offers spacious rooms with nice areas that are clean and comfortable, although some guests mention that the rooms could be cleaner and some furniture is broken and outdated. However, most agree that the location makes up for it. The staff is friendly and helpful and the hotel has a reputation for its amazing staff. Many guests commended the staff's friendliness, helpfulness and willingness to go above and beyond to accommodate their needs. The hotel has guest services procedures in place to better attend to guests' needs. While some guests were disappointed with the lack of breakfast options and the cleanliness of the bathrooms and stains on carpets and furniture, others enjoyed the American breakfast offered and praised the hotel's cleanliness, particularly in the rooms. The beds received mixed reviews with some guests finding them very comfortable and others reporting uncomfortable sofa beds and small double beds. Overall, the M Social Hotel New York Downtown is a great option for those looking for a hotel with stunning views and friendly staff.
The Four Seasons Hotel New York Downtown is a top-notch hotel with exceptional service provided by friendly and approachable staff. Guests rave about the amazing staff, who are always eager to assist in making their stay comfortable and welcoming. The hotel's modern building with transitional decor, attractive public spaces and excellent gym with lap pool also add to its appeal. While there were some negative feedbacks about the lack of concierge service and slow response time of reception, the hotel staff managed to make up for it by being friendly and accommodating. Overall, guests highly recommend this hotel for its exceptional service and amenities.
The Washington hotel is a great choice for travelers looking for a convenient and comfortable stay in downtown Manhattan. Its location next to the One World Trade Center and close proximity to popular attractions is a major selling point with many guests praising the hotel's stylish decor and clean and comfortable rooms. While the complimentary continental breakfast could use some improvements, it is still a decent offering for a mid-range hotel. The beds have received rave reviews from guests with many describing them as extremely comfortable. The staff is friendly and helpful with some guests even receiving special accommodations. While the hotel may not be considered a true four-star hotel, it provides a great value for its price and guests say they would gladly come back again. Overall, The Washington provides a clean and comfortable stay in a great location with friendly staff ready to assist with any needs.
The New York Marriott Downtown is a highly recommended hotel for its prime location in the Financial District, making it a convenient base for exploring the city's major landmarks and attractions. Guests have praised the spacious and clean rooms with breathtaking views, comfortable beds and modern bathrooms. The staff is friendly and accommodating, ensuring a pleasurable stay. While some guests had issues with the limited breakfast options and high price, others enjoyed the food quality at Bill's restaurant. The hotel's cleanliness is impeccable with top-notch cleaning service and friendly staff. The wifi policy received mixed reviews, but some guests found ways to access free or discounted wifi. The hotel offers good facilities and services, such as a well-equipped gym and ample outlets for charging electronic devices. The hotel is also accessible for travelers with disabilities with spacious rooms and a central location. Overall, the New York Marriott Downtown is a wonderful hotel with great amenities and a convenient location.
The Dominick Hotel is a luxury hotel in lower Manhattan, offering stunning cityscape views. Celebrated art galleries, restaurants, boutique shopping and nightlife are just a few steps away.
Summary of reviews
The Dominick Hotel in New York City is a top-notch five-star hotel that offers exceptional service, comfortable amenities and an unbeatable location. Guests rave about the clean and cozy rooms with stunning views of the city and comfortable beds that guarantee a peaceful night's sleep. While some guests found the meals to be overpriced and some staff not meeting five-star standards, the majority highly recommend the hotel and plan to return. The hotel's pool, exceptional service and gorgeous rooms are just a few of the many reasons why guests have an unforgettable stay at The Dominick Hotel.
The Millennium Hilton New York One UN Plaza is a highly recommended hotel for its excellent location, stunning views and proximity to major attractions. The spacious and comfortable rooms offer breathtaking views of the city, including landmarks like the Empire State Building and the Chrysler Building. While the breakfast received mixed reviews, the hotel's cleanliness and friendly staff were praised by many guests. The beds were described as super comfortable and cozy, ensuring a restful night's sleep. The hotel is also accessible for guests with disabilities, although some minor issues were noted. Overall, the Millennium Hilton New York One UN Plaza is a great choice for a comfortable and memorable stay in New York City.
The Westin New York Grand Central stands out as a premier hotel destination praised for various positive attributes. Its central location in Manhattan is a significant highlight, offering proximity to key landmarks such as Times Square, 5th Avenue, Broadway and Central Park. Guests appreciate the quieter yet vibrant surroundings with easy access to Grand Central Terminal, making it convenient for both tourists and business travelers.
The hotel’s rooms receive high marks for their spaciousness, comfort and modern decor. Guests particularly commend the cleanliness and well-maintained nature of the accommodations with reviews frequently noting the quality of the beds and the pleasant city views, including vistas of the Chrysler Building. Despite minor mentions of bathrooms needing updates, the overall satisfaction with the room offerings is evident.
Cleanliness is a strong suit for the hotel with guests often describing it as spotless and gorgeously clean. Housekeeping is praised for its thoroughness, contributing to the hotel's welcoming and hygienic environment.
The staff at The Westin New York Grand Central garners considerable praise for their friendly and accommodating nature. From the front desk to housekeeping, the personnel are noted for their polite and helpful demeanor, enhancing the overall guest experience. While there were occasional reports of less friendly interactions, the general consensus remains positive.
Breakfast at the hotel presents mixed reviews, though there are many positive notes about the substantial and varied buffet options. Friendly staff and complimentary breakfast vouchers contribute to a pleasant start to the day for many guests. However, some noted inefficiencies and the need for improvement in service speed and food quality during peak times.
Overall, The Westin New York Grand Central is highly recommended for its excellent location, comfortable and clean rooms and attentive staff, making it a compelling choice for visitors seeking a blend of convenience, comfort and top-tier service in New York City.
Club Wyndham Midtown 45 stands out as an exceptional choice for travelers, providing a harmonious blend of comfort, convenience, and service in the heart of Midtown Manhattan. Its location is ideal, offering seamless access to iconic New York City attractions such as Grand Central Station, Times Square, Central Park, and the United Nations Headquarters, all within a pleasant walk. This prime setting also offers the advantage of a quieter retreat, balancing the city’s vibrant life with tranquility.
The accommodations at Club Wyndham Midtown 45 receive consistent praise for their spaciousness and cleanliness, exceeding typical Manhattan standards. Rooms are modern, equipped with well-furnished kitchens, and noted for their comfortable, well-sized beds that contribute to restful nights. Despite occasional remarks on the dated decor, the rooms are generally lauded for their functionality and comfort. Views from the rooms, including glimpses of notable landmarks like the Chrysler Building, enhance the experience.
Staff at the hotel are a significant highlight, celebrated for their friendliness, professionalism, and readiness to assist guests with any requests, from itinerary planning to general inquiries. Individuals such as Antonio, Elvis, and Benedict are frequently mentioned for going above and beyond to ensure a welcoming and accommodating stay.
While the hotel does offer complimentary Wi-Fi in certain public areas, guests note some challenges with in-room internet access due to additional charges and variable performance. However, the complimentary Wi-Fi available in spots such as Starbucks provides some respite.
The fitness center, while compact, is well-equipped and open 24/7, adding to the hotel's allure for fitness-conscious guests. Its uncrowded nature allows visitors to enjoy their workouts conveniently.
Families and business travelers both find Club Wyndham Midtown 45 accommodating. The spacious suites and cooking facilities are ideal for families, offering comfort and flexibility. For business travelers, the hotel’s proximity to important venues and its business center provide an efficient environment for productivity.
Overall, Club Wyndham Midtown 45 delivers remarkable value with its combination of superb location, comfortable accommodations, and attentive service, making it a favored destination for visitors to New York City.
The Hyatt Grand Central New York is celebrated for its ideally central location, nestled right in the heart of Manhattan next to Grand Central Station. This prime positioning offers guests effortless access to iconic attractions such as Times Square, the Empire State Building, and Bryant Park, as well as a multitude of dining and shopping options. The convenience makes it a desirable choice for both leisure and business travelers eager to experience the vibrancy of Midtown Manhattan.
Guests frequently praise the spaciousness and comfort of the hotel rooms, with many highlighting the cozy and restful beds. The rooms are generally clean, contributing to an inviting and relaxing atmosphere, although some visitors noted that the bathrooms could benefit from updates. The hotel staff is often commended for their friendly and supportive service, assisting in creating a welcoming environment during visits.
The breakfast experience at the Hyatt offers a commendable selection and quality, though some guests feel that the cost does not always align with the value. The hotel’s gym is another positive well-received aspect, with a variety of equipment that encourages guests to maintain their fitness routines.
Family travelers have a positive experience, enjoying the spacious accommodations and strategic location suitable for family activities. While the hotel does not always meet all expectations regarding luxury and four-star standards, guests still appreciate the cleanliness, modernity, and a generally positive stay experience.
Overall, the Hyatt Grand Central New York provides a reliable and well-located option for those eager to delve into the energy of New York City, with a few areas noted for improvement, particularly regarding amenities and service efficiency.
The hotel is famous for the painted art collection of Alex Katz, displayed in the hotel common areas. Situated on Fifth Avenue, this luxurious hotel offers rooms with iPod docking stations and a 24-hour gym.
Summary of reviews
The Langham, New York, Fifth Avenue is a luxurious 5-star hotel that offers exceptional service and facilities. Its prime location on 5th Avenue is considered by many to be the best in Manhattan, making it perfect for both business and leisure travelers. The spacious and modern rooms are beautifully decorated and provide a true luxury feel with comfortable and firm beds that provide a sensational sleep experience. The hotel's staff is friendly, helpful and exceptional, providing outstanding service that makes guests feel like part of the family. The hotel's cleanliness is impeccable with extra clean and stylishly decorated rooms that provide a pleasant and quiet retreat for guests. Although some guests had mixed experiences with breakfast options, the hotel's Il Fiori and Ai Fiori bar and restaurant are excellent bonuses. Overall, The Langham, New York, Fifth Avenue is an amazing hotel that provides an absolute recommendation for anyone looking for the epitome of luxury during their stay in New York City.
Courtyard by Marriott New York Manhattan/Fifth Avenue enjoys high praise primarily for its exceptional location in the heart of Manhattan. Positioned conveniently near iconic landmarks like the New York Public Library, Bryant Park, Times Square and Grand Central Station, the hotel provides guests with easy and pleasant access to major tourist attractions, shopping spots and dining options. The central location is complemented by the adjacent subway stations, facilitating effortless exploration of New York City. It's particularly celebrated among tourists and business travelers for combining strategic positioning with commendable service and value for money.
Despite the hotel not offering a breakfast service, guests have found nearby alternatives like Panera Bread to compensate. Additionally, the availability of complimentary beverages such as coffee, tea and hot chocolate adds a touch of convenience, enhancing the morning experience. Nevertheless, some guests suggested that the provision of pre-wrapped breakfast items would further enrich their stay.
The rooms elicit mixed reactions with many appreciating their cleanliness, comfort and daily cleaning services. However, some guests noted that the rooms are small and occasionally lack modern amenities like refrigerators. Noise from the street and an outdated air conditioning system are minor drawbacks. Though the overall decor feels slightly dated, the rooms are seen as functional, providing reasonable comfort for their price in such a prime location.
Cleanliness across the hotel receives notable commendation with particular attention to the spotless condition of rooms and the overall property. Some areas, especially the older carpets and bathrooms, have been identified for potential improvements. The lobby and common areas occasionally receive mixed reviews on cleanliness but generally maintain a positive image.
Without a doubt, the hotel staff stands out for their friendliness and attentiveness. Staff members, including Kenia, Mr. Eddie, Mohamed, Frank, Pedro and Willie, are frequently mentioned for their helpfulness and exceptional service. Their warm and considerate demeanor significantly contributes to the hotel’s inviting atmosphere and positive guest experiences.
The free Wi-Fi service also receives positive remarks, appreciated for its efficiency and speed, though some occasional connectivity issues have been reported. The gym, although small and basic, is available 24 hours and is sufficient for standard workout needs. Parking facilities receive mixed feedback with guests finding them convenient but costly and sometimes limited in capacity.
The beds at the hotel are noted for their comfort but often seen as small, which may not be ideal for couples or families. Despite the mixed reviews regarding size, the cleanliness and maintenance of the beds are well-received.
For business travelers, the Courtyard by Marriott New York Manhattan/Fifth Avenue serves as an effective and convenient base, providing essential business amenities and efficient services. The hotel's strategic location and excellent staff service, along with enhanced biosecurity measures, ensure a comfortable and productive stay, reinforcing its appeal for business purposes.
Overall, the Courtyard by Marriott New York Manhattan/Fifth Avenue is a well-regarded choice for those seeking a centrally-located and well-serviced hotel experience in New York City. The combination of its prime location, hospitable staff, cleanliness and adequate amenities offers a satisfying stay for both tourists and business travelers alike.
Embassy Suites By Hilton New York Manhattan Times Square is lauded for its prime, central Manhattan location, making it an ideal base for exploring iconic New York City attractions such as the Empire State Building, Times Square and Central Park. The hotel's positioning between Fifth and Sixth Avenues and its proximity to subway stations, shopping districts and a variety of eateries make it a highly favored choice for guests who value convenience and vibrant city life. Additionally, the hotel offers spectacular views, particularly of the Empire State Building, enhancing the overall guest experience.
The complimentary breakfast is a highlight for many, offering a wide selection of hot and cold options that include fresh fruit, pastries, cereals and custom-made omelettes. The breakfast service is praised for being satisfying and well-rounded, despite occasional issues with overcrowding and prompt replenishment of buffet items.
While the dinner experience, including a complimentary happy hour with snacks and drinks, adds value to the stay, there are mixed reviews about the quality and cleanliness of the dinner offerings. Reports of hair in food and slow service were noted, though the staff's friendliness and the happy hour itself received positive feedback.
The rooms are generally clean, comfortable and well-equipped with modern amenities. Many guests appreciate the spectacular city views and the ideal location. However, some reviews mention that the rooms are smaller than expected with ventilation and storage issues. Housekeeping consistency also varied with some guests highlighting occasional lapses.
Cleanliness at the hotel is generally good with many guests noting clean rooms and well-maintained spaces. However, there are some reports of inconsistent cleaning standards, such as dusty areas and unclean elevators, although these issues appear to be sporadic.
The staff at Embassy Suites By Hilton New York Manhattan Times Square receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Notable mentions of specific staff members add a personal touch to the overall positive evaluations. However, a few guests did report encountering inattentive staff on occasion.
The WiFi service at the hotel has mixed reviews. While some guests found the internet to be good, fast and reliable, others encountered connectivity issues and disruptions, suggesting that the service can be inconsistent.
The hotel's fitness center is well-equipped and appreciated for being accessible 24 hours a day. Despite frequent mentions of the lack of towels, the overall feedback regarding the gym is positive due to its quality equipment and spacious design.
Families find the hotel especially accommodating with family-friendly amenities such as fridges and microwaves and suite dividers offering children their own TV space. The hotel is secure and comfortable for families, although the dining facilities can be slightly crowded, making them less ideal for larger family groups.
The primary beds are highly praised for their comfort, though the sofa beds receive mixed reviews with many noting that they could be improved.
Overall, Embassy Suites By Hilton New York Manhattan Times Square generally meets the expectations of its four-star rating, providing good facilities, a clean and modern environment and helpful staff, contributing to a positive guest experience.
The Residence Inn by Marriott New York Manhattan/Times Square is highly regarded for its prime location in the heart of Manhattan. Situated near major attractions like Bryant Park, Times Square and the New York Public Library, the hotel's central position is ideal for both tourists and business travelers. The convenient access to public transportation and numerous nearby eateries, shopping destinations and Broadway theaters further enhances its appeal. Guests appreciate the hotel's spacious rooms that often include kitchen facilities, making it a preferred choice for families and extended stays.
The breakfast at the hotel offers a substantial and varied selection, often described as extensive and hearty with both sweet and savory options. The inclusion of breakfast in the room rate is a notable advantage, despite occasional issues with overcrowding and the repetitive nature of some food items.
Rooms at the Residence Inn are frequently praised for their spaciousness and the convenience of having kitchenettes. Many guests enjoy the impressive city views from their rooms and commend the overall cleanliness maintained by the housekeeping staff. However, some guests note that the decor and furniture can feel dated and there are occasional complaints about noise from air conditioning units or nearby elevators.
Cleanliness standards at the hotel are consistently high with many reviews highlighting the spotless rooms and well-maintained public areas. The housekeeping team is noted for being attentive and efficient, contributing to a comfortable stay. Minor maintenance issues are occasionally mentioned but do not seem to significantly detract from the overall positive impression.
The staff at the Residence Inn receive high marks for their friendliness and professionalism. Many guests describe the staff as helpful and attentive, often going above and beyond to ensure a pleasant stay. This commitment to excellent customer service significantly enhances the guest experience.
Free WiFi is available, though some guests report issues with connectivity and speed, particularly in certain areas of the hotel. While some find the WiFi adequate, others experience significant frustration with its reliability.
The fitness facilities at the hotel receive mixed reviews. While the gym is appreciated for its cleanliness and essential equipment, some guests suggest updates and improvements. Despite its limitations, the gym meets basic fitness needs and is accessible 24 hours a day.
Parking is convenient with covered options and nearby garages, though it can be expensive. Valet parking is available, albeit with occasional delays. The presence of EV charging stations adds a layer of convenience for electric vehicle owners.
Families find the Residence Inn to be particularly accommodating with spacious rooms, kid-friendly amenities and a variety of activities for children. The central location and thoughtful amenities contribute to a family-friendly atmosphere, making it a comfortable and affordable option for family trips to New York City.
The hotel's location also makes it a great base for exploring New York's nightlife. A variety of bars, pubs and nightclubs are within easy reach, along with the theater district and Broadway shows. The proximity to Times Square and Madison Square Garden ensures that evening entertainment is always accessible.
Overall, the Residence Inn by Marriott New York Manhattan/Times Square offers a comfortable and convenient stay with standout location, accommodating staff and well-maintained facilities, making it a top pick for visitors to New York City.
The Renaissance New York Midtown Hotel is a centrally located hotel with exceptional service and a perfect location for exploring Manhattan. The hotel boasts spacious, clean rooms with comfortable beds and modern amenities, as well as stunning city views from higher floors. The staff are friendly, helpful and knowledgeable with many guests receiving sweet gestures such as champagne or room upgrades. The hotel's common areas are well-maintained and exceptionally clean with daily housekeeping and new linens readily available. While some guests experienced slight issues with the room's cleanliness, the hotel's staff was quick to address any concerns. Guests were overall quite pleased with the breakfast with many praising the delicious food. The only drawbacks were that some rooms were small and some had minor issues with maintenance. Overall, the Renaissance New York Midtown Hotel is a great choice for anyone looking for a centrally located and highly convenient hotel in Manhattan.
Sofitel New York garners significant praise from visitors, particularly for its prime location in Midtown Manhattan. Conveniently situated near iconic attractions like Times Square, Broadway theaters, and Fifth Avenue shopping, the hotel offers a balance of accessibility and tranquility, slightly distanced from the overwhelming city bustle. The hotel’s close proximity to Grand Central Station and multiple subway lines enhances guests' city navigation, while nearby dining options enrich their cultural experience. The elegant and polished lobby, along with spacious and comfortable rooms, create an inviting atmosphere enhanced by a professional and attentive staff, making Sofitel New York a coveted gem in the city.
Guests appreciate the quality and presentation of the hotel's breakfast, with the American breakfast and à la carte menu drawing particular praise for taste and sophistication. The on-site Gaby Brasserie is well-regarded, although there are concerns about high costs and limited vegetarian options. The closure of the hotel’s dining facilities has been a point of contention, but the wealth of surrounding eateries offers alternative choices.
Room accommodation impresses with size and comfort, featuring luxurious elements like king-size beds and spacious bathrooms with separate showers and tubs. The cleanliness of the hotel is often highlighted, thanks to a diligent housekeeping team. Guest interactions with the staff are predominantly positive, with commendations for their warmth, professionalism, and dedication to enhancing the experience.
While the gym facilities, open 24 hours, are slightly compact, they fulfill guest expectations, contributing positively as a valuable amenity. The hotel’s beds are frequently celebrated, providing restful sleep after a tiring day in the city.
Although there are discussions about the hotel's four-star status, due to some outdated facilities and a lack of certain amenities, its overall comfort, luxury, and attentive service make it an attractive destination for both leisure and business travelers. The Sofitel New York successfully blends elegance and convenience, making it an enticing stay for anyone in Manhattan, combining timeless luxury with practical warmth.
New Yorker by Lotte Hotels is a great choice for those looking for a comfortable and convenient stay in the heart of New York City. The hotel's location is unbeatable with easy access to all major attractions and transport links. While some rooms may be small and have outdated decor, they are generally clean and comfortable with all necessary amenities. The staff is exceptional with many guests praising their friendliness and helpfulness. The beds are also a highlight with numerous guests raving about their comfort level. Overall, New Yorker by Lotte Hotels is a great choice for those looking for a clean, comfortable and convenient stay in the city.
Lotte New York Palace is a highly recommended, exceptional five-star hotel that offers superb facilities and services at a reasonable price. Guests have nothing but good things to say about the hotel, claiming that it is perfect in every way with an exceptional staff that is courteous and cordial. Its great location and classic ambiance make it a great choice for anyone traveling to New York City. While some guests complain about the need to pay for WiFi, luxury is all about service, not polished metals and the New York Palace delivers just that. Overall, guests would gladly return to stay at the Palace again with beautiful memories guaranteed.
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