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Summary of reviewsHeritage Inn & Suites - Brooks is widely appreciated by travelers for its strategic location and excellent service. Positioned conveniently near the highway, guests find ease in accessing local attractions, dining options, and essential services. Its proximity to eateries such as Tim Hortons and Boston Pizza, along with the dinosaur museum and Hoodoos park, makes it a great choice for both short visits and extended stays. The hotel offers ample parking and easy navigation, complemented by well-maintained facilities that promise a comfortable rest in a clean setting.
The breakfast experience at Heritage Inn & Suites often exceeds guest expectations, offering a substantial selection including fresh fruit cups, yogurt, eggs, and cereal. With breakfast starting as early as 5 a.m., it caters to early risers and is highlighted as one of the best complimentary breakfasts in a hotel of this caliber. Despite some minor limitations, the wide array of options and availability of coffee and tea throughout the day provide a pleasant start.
Rooms at the hotel are praised for their cleanliness, spaciousness, and practical amenities such as mini fridges and microwaves. Some rooms feature kitchenettes, offering a homely feel and supporting longer stays. The accommodations are comfortable and quiet, representing good value, especially with pet-friendly options, making it ideal for families and pet owners.
The hotel's commitment to cleanliness is strongly reinforced by its spotless and modern design, complemented by a quiet atmosphere. Guests frequently commend the attentive and friendly staff, whose professionalism at check-in and check-out enhances the overall experience. The pool area, featuring a clean indoor pool and hot tub, provides a relaxing retreat, particularly for families. Although the pool is smaller, it remains enjoyable and not overcrowded.
Finally, the beds receive high praise for comfort, with guests noting restful sleep facilitated by cozy linens and a peaceful environment. The overall combination of comfortable accommodations, strategic location, and exceptional service offers a welcoming and dependable option for travelers visiting Brooks. Show more
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Categories
Hotel for Honeymoon
The 'Suites' designation indicates larger rooms with separate living areas, offering more comfort and privacy for honeymooners.
Dog Friendly Hotel
Heritage Inn & Suites - Brooks welcomes dogs in designated rooms. Grassy areas on the property provide convenient pet relief, making it a practical choice for pet owners.
Business Hotel
This hotel provides suites and necessary amenities, suitable for short business trips.
Hotel with Gym
Likely includes a fitness center, catering to health-conscious guests. Suites offer more space and amenities for a comfortable stay.
3-Star Hotel
This hotel offers a comfortable stay with a range of amenities suitable for both business and leisure travelers. Expect spacious rooms, complimentary breakfast, and possibly a fitness center and pool.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Room Types
Superior Queen RoomIncludes a flat-screen TV, pillow top bed with duvet, a work area, separate wet vanity, free local calls, in-room voicemail and complimentary WiFi. This room is accessible by elevator.
Superior Queen Room with Two Queen BedsIncludes a flat-screen TV, 2 pillow top beds with duvet, a work area, separate wet vanity, free local calls, in-room voicemail and complimentary WiFi. This room is accessible by elevator.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests. (see Hotel Policies)
Junior SuiteSpacious suite features a separate living area, fireplace, bedroom with a spa bath, 2 TVs, kitchenette.This room is accessible by elevator.
Please note that the room rate is based on 2 guests. Maximum occupancy is 6 guests. (see Hotel Policies)
Queen Room with Two Queen Beds (Pet Friendly).Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Heritage Inn & Suites - Brooks boasts a wonderfully convenient location, making it an ideal choice for travelers. Situated conveniently near the highway, it allows for easy access whether you're arriving or planning your next venture. Guests appreciate its proximity to a range of dining options including popular spots like Tim Hortons, Wendy's, Boston Pizza, and McDonald's. The hotel's location not only facilitates a short walk to various restaurants but also to essential services and local attractions such as the dinosaur museum and Hoodoos park.
Visitors find this spot particularly attractive due to the blend of convenience, comfort, and service. The area is complemented by ample parking and easy navigation from major roadways, ensuring a hassle-free experience whether you're stopping by for a night or planning an extended stay. This accommodation offers more than just a strategic location; with well-maintained facilities and a reputation for cleanliness, it provides a welcoming atmosphere backed by fantastic service. The promise of comfortable rest in a clean setting and the ease of access to nearby amenities make returns visits an appealing prospect for many.
Breakfast
Heritage Inn & Suites in Brooks offers a breakfast experience that generally exceeds expectations, particularly considering the room price. Guests praise the substantial selection available, with plentiful options such as fresh fruit cups, yogurt, eggs, cereal, and more, catering to a variety of dietary preferences. Many found the included breakfast convenient, starting as early as 5 a.m., ideal for early risers. The continental breakfast options are often highlighted for their excellence, with some even considering it the best complimentary breakfast they've experienced.
While opinions on the breakfast are predominantly positive, some guests did find the offerings to be somewhat basic and noted limitations in variety, particularly the absence of items like fresh waffles, bacon, and sausages. Some reviews mention that the breakfast was heat-up only or pre-packaged, slightly diminishing the experience for those expecting more freshly prepared dishes. Nonetheless, the ample coffee and tea availability throughout the day proved satisfying to many.
Overall, the breakfast at Heritage Inn & Suites provides a pleasant start to the day, offering a wide array of choices and delivering quality that surpasses expectations for a hotel of this caliber.
Rooms
Heritage Inn & Suites in Brooks proves itself as a reliable choice for travelers seeking clean and spacious accommodations. The rooms are consistently praised for their cleanliness and comfort, providing guests with a restful environment. Many appreciate the spaciousness, which ensures a comfortable stay, particularly for families or those requiring extra room.
The rooms are equipped with practical amenities such as mini fridges, microwaves, and basic kitchen utensils, enhancing convenience for longer stays or simple meal preparations. Some rooms even feature kitchenettes, allowing guests to feel more at home.
Despite some issues with initial room temperatures, guests find the accommodations to be functional and well-suited for a quiet, enjoyable stay. The location offers good value, complemented by friendly staff, making the Heritage Inn & Suites a dependable option for both short and extended visits to Brooks. Additionally, the pet-friendly rooms further add to its appeal for traveling pet owners.
Beds
At Heritage Inn & Suites - Brooks, guests consistently praise the comfort of the beds, describing them as very comfortable, with some going so far as to call them the most comfortable they have ever experienced. The mattresses are noted for their comfiness, and the cozy pillows and bedding add an extra layer of comfort. The quiet surroundings, coupled with a thermostat-controlled, super quiet air conditioning system, enhance the sleep experience, allowing for restful nights. Between the quality of the bed, the nice linens, and the peaceful setting, visitors can anticipate a restful stay with great sleeping accommodations at this hotel.
Cleanliness
Heritage Inn & Suites - Brooks consistently receives praise for its excellent cleanliness. Guests frequently highlight the hotel's spotless and well-maintained environment, noting that rooms are clean, spacious, and comfortable. Visitors appreciate the clean facilities and modern design, contributing to a pleasant overall stay. The staff is lauded for their friendliness and attentiveness, further enhancing the guest experience. Many reviews also mention the hotel’s quiet atmosphere and convenient location in Brooks. Complemented by good quality breakfast options, Heritage Inn & Suites excels in providing a clean and welcoming space for travelers.
Staff
Visitors to Heritage Inn & Suites – Brooks consistently praise the hotel's staff for their exceptional service, highlighting a strong commitment to hospitality. Numerous reviews describe the team as exceedingly friendly, knowledgeable, and attentive, ensuring that guests feel warmly welcomed upon arrival. The front desk staff receive particular commendation for professionalism and accommodating nature, with many guests noting seamless check-in and check-out experiences. Employees are often characterized as going above and beyond in helping visitors, demonstrating an impressive level of competence and consideration. While the majority of feedback is overwhelmingly positive, there are occasional mentions of less favorable interactions. Despite this, the prevailing sentiment underscores an atmosphere of friendliness and support, contributing significantly to a pleasant and inclusive stay.
Pool
Heritage Inn & Suites in Brooks offers a warm and inviting environment, especially when it comes to its pool facilities. The hotel features a nice indoor pool and a hot tub, frequently praised by guests for cleanliness and a perfect water temperature. The pool is particularly enjoyable for families with children and provides ample opportunity for splashing around in a warm setting. While some guests mention the pool is on the smaller side, it's generally appreciated for being lovely, not overcrowded, and offering a delightful experience. Overall, the pleasant pool area complements other amenities like comfortable and clean rooms, enhancing the stay at Heritage Inn & Suites.
Yes, Heritage Inn & Suites - Brooks has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Heritage Inn & Suites - Brooks.
Yes, Heritage Inn & Suites - Brooks welcomes dogs.
No, parking facilities aren't available at Heritage Inn & Suites - Brooks.