Bedford Hotel Brussels
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Summary of reviewsThe Bedford Hotel & Congress Centre in Brussels enjoys a prime location in the heart of the city, making it a favored spot for tourists. Its proximity to major attractions like the Grand Place and Manneken Pis, along with both Central and Midi train stations, facilitates easy exploration of Brussels. Guests appreciate the convenience of nearby public transportation, markets, dining options and tranquil surroundings, all of which contribute to a peaceful yet central stay.
The breakfast at Bedford Hotel receives widespread acclaim for its quality and variety, offering a diverse selection that caters to various tastes. The buffet includes hot and cold dishes, fresh fruits, pastries and beverages, earning praise for its freshness and value for money, although some guests suggest adding more non-dairy or vegan options. The dinner experience is equally praised, especially the rooftop bar and restaurant on the 8th floor, which offer delightful city views, excellent food and efficient service.
Rooms at the Bedford Hotel are often described as spacious and clean, providing comfortable stays despite some dated decor and basic amenities. Housekeeping maintains high cleanliness standards throughout the property, ensuring a neat and tidy environment. Furthermore, the friendly and helpful staff enhance the guest experience with their courteous and professional service, although there are occasional reports of inconsistency in service quality.
The hotel’s WiFi service is a point of contention with many guests experiencing weak and unstable connections in their rooms. However, connectivity in common areas such as the lobby is generally reliable.
Parking is conveniently available nearby with reasonable fees and helpful staff assistance, adding to the overall positive stay. The hotel is also noted for being family-friendly, offering spacious rooms and facilities that cater well to families with children.
The vibrant nightlife around the hotel, including the popular Rooftop Bar The Eight, provides ample options for evening entertainment, although it can lead to some noise disturbances. However, the lively atmosphere and fantastic views from the rooftop bar are highlights for many.
Lastly, the comfort of the beds at Bedford Hotel garners positive feedback, contributing to a restful experience for most guests. Overall, the combination of strategic location, excellent breakfast, comfortable rooms and helpful staff makes Bedford Hotel & Congress Centre a compelling choice for visitors to Brussels.
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The breakfast at Bedford Hotel receives widespread acclaim for its quality and variety, offering a diverse selection that caters to various tastes. The buffet includes hot and cold dishes, fresh fruits, pastries and beverages, earning praise for its freshness and value for money, although some guests suggest adding more non-dairy or vegan options. The dinner experience is equally praised, especially the rooftop bar and restaurant on the 8th floor, which offer delightful city views, excellent food and efficient service.
Rooms at the Bedford Hotel are often described as spacious and clean, providing comfortable stays despite some dated decor and basic amenities. Housekeeping maintains high cleanliness standards throughout the property, ensuring a neat and tidy environment. Furthermore, the friendly and helpful staff enhance the guest experience with their courteous and professional service, although there are occasional reports of inconsistency in service quality.
The hotel’s WiFi service is a point of contention with many guests experiencing weak and unstable connections in their rooms. However, connectivity in common areas such as the lobby is generally reliable.
Parking is conveniently available nearby with reasonable fees and helpful staff assistance, adding to the overall positive stay. The hotel is also noted for being family-friendly, offering spacious rooms and facilities that cater well to families with children.
The vibrant nightlife around the hotel, including the popular Rooftop Bar The Eight, provides ample options for evening entertainment, although it can lead to some noise disturbances. However, the lively atmosphere and fantastic views from the rooftop bar are highlights for many.
Lastly, the comfort of the beds at Bedford Hotel garners positive feedback, contributing to a restful experience for most guests. Overall, the combination of strategic location, excellent breakfast, comfortable rooms and helpful staff makes Bedford Hotel & Congress Centre a compelling choice for visitors to Brussels.
Business Hotel
The hotel offers 17 conference rooms for 10 to 715 people, along with a business center and free WiFi in public areas. These facilities make it suitable for large conferences and business events.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
3-Star Hotel
About Bedford Hotel Brussels
License: 20069
Guest Reviews
Location
Many guests find the surroundings both central and tranquil, making it an excellent base for exploring the city without the hustle and bustle typically associated with downtown accommodations. This convenient setting allows for leisurely walks to the city's top sights, vibrant markets and a variety of dining and shopping options. Additionally, the hotel's proximity to public transportation hubs makes maneuvering through Brussels straightforward and stress-free.
The perfect location is often highlighted as the hotel's primary strength with many guests emphasizing the ease of access to everything they wanted to see and do in the city. The neighborhood itself is described as safe, central and filled with amenities, including supermarkets and coffee shops, enhancing the overall convenience for visitors.
Coupled with clean and comfortable rooms, the Bedford Hotel & Congress Centre offers a compelling blend of location and value, making it a favored choice for tourists eager to explore Brussels. Its strategic location is undoubtedly its standout feature, drawing repeat visitors who seek proximity to the city’s main attractions with the added benefit of a peaceful retreat.
Breakfast
The breakfast is noted for accommodating various preferences, featuring a diverse array of options from hot and cold dishes to fresh fruits and cereals. Despite a few mentions of repetitive daily choices and occasional lacks like non-dairy or vegan options, the general feedback is overwhelmingly positive with guests finding the breakfast to be plentiful, fresh and filling.
Overall, the breakfast at Bedford Hotel is seen as not only a culinary highlight but also a valuable addition to the stay, contributing to the hotel’s appeal and enhancing the overall guest experience.
Dinner
The rooftop bar is a standout feature of the hotel, offering good food and a variety of snacks. Specific dishes like the avocado and chicken salad are noted for their deliciousness. The bar also provides an inviting atmosphere to have dinner and catch up with friends, despite occasional loud music.
While the restaurant menu is deemed sufficient and the ability to buy dinner onsite is appreciated, it's worth noting that the restaurant may occasionally be closed after breakfast or on specific days like Wednesdays. Nevertheless, the rooftop venue combines stunning views with high-quality food and drinks, making it the best part of the hotel's dining offerings.
Rooms
However, the rooms are often described as outdated with furniture and decor that could benefit from renovation and modern updates. There are mentions of basic accommodations without some expected amenities such as mini-fridges, coffee/tea facilities and other modern conveniences, which could improve the guest experience. Some rooms have issues with maintenance, such as poor lighting, damaged walls and musty odors, along with occasional noise disturbances due to thin walls.
Despite these drawbacks, the overall spaciousness and comfort of the rooms, coupled with the friendly and helpful staff, contribute to an appealing stay. The consistent cleanliness of the rooms also adds to the generally favorable impression of the hotel. The varied reviews paint a picture of a hotel that excels in room size and cleanliness but leaves some room for improvement in terms of modernization and additional amenities.
Beds
However, there are occasional mentions of discomfort. Some guests found the beds hard or firm, while others mentioned issues like lumpy pillows and old mattresses. Reviews also highlight inconsistencies, such as beds being too small or composed of two singles pushed together, which didn't always provide the desired comfort. Other notable criticisms include comments on thin mattresses and the lack of sturdy support in some cases.
While there are outliers mentioning that certain beds were "not very comfortable" or "uncomfortable," the prevailing sentiment remains favorable with most guests enjoying a restful stay. The hotel's focus on large, comfortable and well-maintained beds contributes significantly to its guests' positive sleeping experience.
Cleanliness
While the hotel is described as old, it is nonetheless maintained well, remaining clean and comfortable. Rooms are spacious and inviting, kept in clean condition with comfortable beds and modern amenities. The cleaning staff are often described as diligent and doing an amazing job, maintaining cleanliness and functionality throughout the property.
On the flip side, a few areas could use improvement. Some guests noticed structural issues and occasional lapses in thorough cleaning, particularly in certain rooms and bathrooms. There were mentions of outdated furnishings and occasional dusty areas. Despite this, the overall feedback reflects a high standard of cleanliness, a focus on daily service and a commitment to providing a clean and comfortable stay for guests.
Staff
However, some reviews indicated variability in customer service experiences. While the majority of the staff were described as wonderful, there were occasional mentions of staff being unhelpful or not as trained in hospitality as expected. A few guests pointed out specific episodes where staff failed to address issues or were dismissive. Although most interactions were positive with staff described as kind, professional and multilingual, it's clear that the service quality can fluctuate.
Overall, the staff at Bedford Hotel & Congress Centre is generally well-regarded for their courteous and welcoming attitude, contributing positively to the overall experience at the hotel.
Wi-Fi
Parking
While the hotel doesn’t offer private parking on the property, there's public parking behind the hotel and guests found it a significant advantage, especially with discounted rates available. Some guests, however, did find the parking policies and directions challenging, mentioning confusion and difficulty due to the narrow, low-roofed space and one-way street system. Despite these occasional setbacks, the overall sentiment towards the parking facilities was favorable with some even highlighting free or cheap public parking as an attractive feature of the hotel.
Family
The dining options were well-received with a cozy dining room offering meals that kids enjoyed. The family-friendly activities available on-site contributed to an overall pleasant stay, evidenced by the children’s lack of objections. The lobby area was also mentioned as a comfortable space for families to gather and spend quality time together.
While the hotel has numerous positives for families, there were mixed reviews regarding room sizes and cleanliness. Some families found the rooms ample and cozy, while others felt that the accommodations were cramped for their needs. Additionally, there were isolated complaints about room cleanliness and an unpleasant odor.
Despite these few concerns, the Bedford Hotel & Congress Centre stands out as a favorable option for families visiting Brussels, thanks to its family-friendly services and amenities.
Nightlife
Despite some noise concerns late at night and early in the morning, especially from the rooftop bar and nearby nightclubs, guests appreciate the hotel's strategic location near the Grand Place and other tourist attractions. The vibrant nightlife scene surrounding the hotel contributes to an enjoyable overall experience for those keen to immerse themselves in the local culture. Moreover, the rooftop bar is frequently highlighted as a standout feature, providing a fantastic atmosphere with lovely views, making it a perfect spot to unwind after a day of exploring Brussels. While the noise level might be a downside for light sleepers, the energy and convenience of the nearby nightlife make it a worthwhile consideration for those seeking to enjoy Brussels' dynamic evening scene.
3 Star
The hotel features standard three-star amenities, including cleanliness and spacious rooms, although some find the decor reminiscent of the 70s, suggesting a need for modernization. Despite its age, the hotel ticks all the boxes for a classic three-star hotel experience. The breakfast is considered average but adequate for a hotel in this category and while the hotel isn’t centrally located, it does offer convenient access to the city.
Guests appreciate the reasonable pricing for the location and facilities such as parking add to the value. Though there are minor inconveniences such as the absence of a minibar and occasional smoke odor in the lobby, the overall consensus is that the Bedford Hotel offers a good price-quality ratio. It might not be the top choice for a lavish stay, but it certainly competes well within its three-star classification.
Business
The business center, conference facilities and meeting rooms are noted as being well-equipped and convenient for various business needs. The rooms, while small, often have enough lighting and space to accommodate work meetings. The efficient check-in process caters specifically to business travelers, emphasizing convenience and speed.
Guests highlight the good breakfast options and overall cleanliness, which support a business-friendly environment. However, one significant drawback is the poor and inconsistent internet connection, which many found unsuitable for business purposes requiring reliable WiFi. Additionally, there were occasional issues with the availability of essential amenities like ironing facilities, which can be critical for business stays. The lack of minibars in rooms and occasional unhelpfulness of reception staff also detracted from the overall experience for some guests.
Overall, the hotel is considered good for short business trips, balancing value for money with a suitable location and necessary business facilities, despite some shortcomings in WiFi and room amenities.
Dog Friendly
No, Bedford Hotel Brussels doesn't have any pool.
No, a spa isn't available at Bedford Hotel Brussels.
Yes, Bedford Hotel Brussels welcomes dogs.
Yes, parking facilities are available at Bedford Hotel Brussels.
Yes, Bedford Hotel Brussels has a gym.
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