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Summary of reviewsNH Brussels Airport is highly appreciated for its exceptional location, which provides convenient access to Brussels Zaventem Airport, the Diegem train station, major highways and business campuses. Its quiet and tranquil environment adds to its appeal for both business travelers and those visiting the city for leisure. The breakfast experience is one of the major highlights, featuring an extensive and high-quality buffet that caters to various tastes and dietary preferences with early options available for travelers on the go.
The dinner service receives mixed reviews due to a limited menu and occasional service issues, yet the quality of some dishes and the convenience of an onsite restaurant are noted positives. The rooms stand out for their spaciousness, modern design and effective soundproofing, ensuring a comfortable, quiet stay. Guests praise the cleanliness of the hotel, including well-maintained rooms, bathrooms and common areas, reflecting a high standard of hygiene.
Staff at NH Brussels Airport are generally described as friendly, helpful and professional, contributing to a welcoming and accommodating atmosphere. The WiFi experience varies with some guests noting strong and fast connections while others report issues with stability and coverage. The gym, though not large or luxurious, provides practical facilities for guests looking to stay active.
Parking options are well-regarded for their convenience, security and ample space with the park, sleep and fly package being a popular choice among travelers. However, some guests find the cost of parking to be high and occasionally experience issues with availability and clarity in arrangements. The electric vehicle charging facilities have received mixed feedback with some guests appreciating the availability and others finding the advertised services lacking or unavailable during their stay.
The hotel is family-friendly, offering spacious rooms with connecting doors and packages that cater to families’ needs, although some amenities like the sofa bed could be improved. Beds, in general, receive high praise for their comfort, enhancing the overall quality of the stay, although a few guests reported them as being too firm.
Overall, NH Brussels Airport is a reliable and convenient hotel that meets a high standard of service, comfort and cleanliness, making it a strong choice for travelers seeking accessibility to the airport and central Brussels.
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