Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBest Western Hotel Royal Centre in Brussels stands out for its strategic and highly praised central location, making it an excellent base for exploring the city. It is conveniently situated close to the Grand Place, the central train station and public transportation options, offering easy access to the heart of Brussels. Proximity to landmarks like the Royal Park, the Botanical Gardens and various museums further enhances its appeal. This vibrant yet quiet neighborhood also hosts numerous shops, restaurants and bars, effectively combining convenience with tranquility.
The hotel's accommodations receive positive feedback for their modern, clean and spacious rooms, ensuring a comfortable stay. Amenities such as coffee makers, mini-fridges and safes are well-appreciated, alongside daily cleaning services and fresh linens. While there are occasional complaints about poor lighting, noise and small bathrooms, the overall sentiment remains positive with most guests praising the room’s cleanliness and comfort.
Breakfast at the hotel evokes mixed responses. While many guests commend the generous and varied breakfast offerings, some express disappointment over the additional €15 charge and perceived lack of value. The quality of breakfast is generally well-regarded, though a few guests note shortcomings in freshness and variety. Nearby cafes present convenient alternatives for those seeking different options.
The staff at Best Western Hotel Royal Centre receive widespread acclaim for their friendliness, helpfulness and attentiveness. Guests highlight the professional and courteous demeanor of the reception team and appreciate their swift responses and useful recommendations. Small gestures like offering espresso upon early arrivals add to the positive experience.
Cleanliness is a strong point with rooms and facilities being described as spotless and well-maintained. The cleaning staff are frequently praised for their thoroughness, contributing to a consistently tidy and hygienic environment. Minor issues like occasional street noise and rare cleaning oversights are noted but do not significantly detract from the overall positive impression.
Wi-Fi services elicit varied responses with many guests finding the connection stable and reliable, while others report issues with weak signals, slow speeds and occasional interruptions during critical activities. These mixed experiences suggest the potential for improvement in the hotel's internet services.
The nightlife around the hotel is relatively subdued, appealing to those who prefer a quieter atmosphere. While there are restaurants and bars nearby, evening entertainment options are limited, which might necessitate traveling further for a more vibrant nightlife experience. Despite this, the hotel’s centrality and proximity to public transport maintain its convenience.
Beds at the hotel receive high marks for their comfort and quality with many guests finding them conducive to a restful sleep. However, some report issues with twin mattresses separating and softness of pillows affecting sleep quality. Despite these minor concerns, the majority of guests enjoy a comfortable sleeping experience.
As a three-star hotel, Best Western Hotel Royal Centre offers a reasonable price-quality ratio, consistent with typical expectations of such properties. Although the hotel has older structures and occasional maintenance issues, ongoing renovations have improved the overall quality. Basic amenities and the lack of luxurious features might not meet the expectations of those seeking a higher-end experience but prove satisfactory for short or economic stays.
For business travelers, the hotel is well-suited with functional and convenient facilities, including a conference room and working desks in rooms. The hotel's central location, coupled with friendly staff and essential amenities, makes it a favorable choice for business trips, ensuring a productive and pleasant stay.
Overall, Best Western Hotel Royal Centre provides excellent value for money, particularly for leisure and business travelers seeking a clean, comfortable and centrally located hotel in Brussels. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Room Types
Single Room with Single BedThe single room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This single room offers a TV. The unit offers 1 bed.
Double Room with 1 Queen BedThe double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This double room offers a TV. The unit has 1 bed.
Double Room with Two Single BedsThe twin/double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Deluxe Double RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This double room provides a sofa and a TV. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Best Western Hotel Royal Centre in Brussels boasts a strategic and highly praised location, making it an ideal base for exploring the city. The hotel is situated within close proximity to several key attractions and transport links. Guests appreciate being just a 10-minute walk from the Grand Place and the central train station, providing easy access to the heart of the historic city center. Public transportation options, such as tram, metro and bus stops, are conveniently located nearby, facilitating smooth travel around Brussels.
The hotel's vicinity includes notable landmarks like the Royal Park, the Botanical Gardens and numerous museums, such as the Palace and the Museum of Musical Instruments, all within comfortable walking distances. It's also situated near bustling areas with shops, restaurants and bars, contributing to a vibrant local experience without compromising on quietness, making it a peaceful yet central place to stay.
Accommodations at the hotel complement its prime location, offering modern, clean rooms in a quiet setting despite its central positioning. The friendly and helpful staff further enhance the visitor experience, contributing to an excellent overall value for money. This combination of convenience, comfort and accessibility makes Best Western Hotel Royal Centre a favored choice for both leisure and business travelers to Brussels.
Breakfast
Visitors to the Best Western Hotel Royal Centre have mixed feelings about the breakfast offerings. On the positive side, many guests appreciated the good and generous breakfast with a variety of options, including both hot and cold dishes. The breakfast is described as delicious, well-stocked and offers something for both sweet and savory preferences. Several reviews highlighted the rich selection and the overall quality of the breakfast buffet.
However, there are some common criticisms as well. A significant number of guests were disappointed that breakfast was not included in the room rate, noting the €15 per person charge as quite expensive. Many felt that for this price, the variety and quality could be better with some calling it average or not worth the cost. Issues such as lack of fresh fruit, limited vegetarian options and items running out without being restocked were also mentioned.
Despite the high cost, the breakfast was generally found to be quite good and guests appreciated the range of options available. However, some felt the breakfast could benefit from more variety and improvements to truly match the price. The convenience of nearby cafes was noted as an alternative for those who found the hotel's breakfast offering lacking.
Rooms
The rooms at Best Western Hotel Royal Centre offer a mixed experience for guests, predominantly highlighting positive aspects but not without a few areas of concern. Most reviews praise the rooms for being spacious, clean and well-kept with modern and functional decor. Comfortable beds, air conditioning and ample amenities such as coffee makers, mini-fridges and safes are frequently noted. Daily cleaning services and the availability of fresh linens and towels add to guests' satisfaction.
However, some reviews point out issues such as poor lighting, particularly due to motion sensors and a variety of noise complaints, especially for rooms facing the street or on lower floors. There are mentions of small and narrow bathrooms, occasional maintenance issues like flickering lights or inoperable windows and certain rooms needing renovation.
Despite these drawbacks, the overall sentiment towards the rooms remains positive with guests appreciating their cleanliness, spaciousness and comfort. The helpful and attentive staff further enhances the experience, making the stay pleasant and satisfactory for many visitors.
Beds
Best Western Hotel Royal Centre has garnered a mixed, yet predominantly positive, feedback regarding its beds. Many guests praised the beds as comfortable with quality bedding and modern amenities contributing to a restful sleep. Most reviews highlighted the beds as clean, well-maintained and offering a high level of comfort with several mentions of larger and king-sized beds being particularly appreciated. Words like "big", "spacious" and "super comfortable" were frequently used to describe the sleep experience.
However, a few reviews noted some issues such as beds consisting of two twin mattresses pushed together, which sometimes separated, causing discomfort for couples. Concerns were also raised about the softness of the mattresses and pillows with a few guests finding them too soft or flimsy, which affected their sleep quality. Specific problems like cracked or wandering mattresses, small pillows and insufficient bedding insulation were also mentioned by some.
Despite these occasional criticisms, the overall sentiment reflects that the beds at Best Western Hotel Royal Centre contribute positively to the stay experience with most guests finding them to be very comfortable and conducive to a good night's rest.
Cleanliness
Travelers who prioritize cleanliness will find Best Western Hotel Royal Centre to be a worthy choice. Reviewers repeatedly praised the hotel for its exceptional level of cleanliness, often describing the rooms as spotless and well-maintained. Guests consistently found rooms to be tidy, modern and hygienic. The cleaning staff was noted for thorough daily room cleaning with fresh towels and impeccable bed linens.
The hotel's facilities, including bathrooms, were highly appreciated for their cleanliness and modern decor. The rooms were frequently mentioned as comfortable and cozy, contributing to an overall pleasant atmosphere. Some reviews highlighted the spaciousness and comfort of the rooms, making it suitable for both short and extended stays.
Despite the overwhelmingly positive feedback, a few guests noted some issues, such as occasional street noise and minor cleaning oversights like dusty spots or misplaced belongings. However, these instances were exceptions rather than the norm. The hotel's central location and modern furnishings further enhanced the overall guest experience, making it a reliable option for visitors to Brussels.
Staff
The reviews for Best Western Hotel Royal Centre predominantly highlight the exceptional service provided by the hotel's staff. Guests consistently describe the staff as friendly, helpful and attentive. Many reviews specifically praise the reception team, noting their politeness, professionalism and efficiency. The warmth and courteousness displayed by the staff left a positive impression with several mentions of the superb welcome and accommodating nature.
Guests frequently mentioned how the staff's helpful recommendations and quick responses to issues contributed to a pleasant stay. The receptionists, in particular, were commended for their informative and supportive demeanor. Accolades were given for small gestures like offering espresso upon early arrivals and enabling early room access when possible.
Overall, the staff's dedication to making guests feel welcomed and cared for is a standout feature of this hotel, effectively elevating the guest experience despite some minor individual negative interactions.
Wi-Fi
The Wi-Fi experience at Best Western Hotel Royal Centre receives mixed feedback from guests. Many visitors highlight the positive aspects, noting that the Wi-Fi is accessible, free and generally provides a good and stable connection, especially in some areas of the hotel. Strong internet and good Wi-Fi make for a pleasant experience for some travelers.
However, some guests point out areas needing improvement. Issues such as weak signals in certain rooms, inconsistent internet speeds and periods of unresponsive service were reported. Some guests encountered minor problems during critical activities like webinars. Additionally, there have been mentions of the Wi-Fi being slow or intermittent in various parts of the hotel, suggesting a need for upgrades to ensure a more reliable service throughout the property.
Overall, while the Wi-Fi at Best Western Hotel Royal Centre has its strengths, there are areas that could benefit from enhancements to provide a consistently dependable experience for all guests.
Nightlife
The nightlife around the Best Western Hotel Royal Centre appears to be relatively quiet and limited, as noted by multiple guests. While the area offers proximity to numerous restaurants and bars, there are few options for evening entertainment, leading to a generally subdued nightlife scene. Some guests appreciated the lack of noise at night, benefiting from the tranquil atmosphere. However, there were occasional disturbances from traffic, pedestrians and emergency vehicles, particularly noted near the hotel.
Despite these disturbances, the hotel’s strategic location near the European quarter makes it convenient for those looking to enjoy daytime attractions or who are content with a quieter nightlife experience. For visitors seeking vibrant nightlife, they might need to travel a bit further, though the presence of trams running late at night provides some ease of access to other parts of the city.
3 Star
Best Western Hotel Royal Centre is a centrally located, economical option for travelers seeking a clean and comfortable stay in the city. This hotel is conveniently situated just about 12 minutes from the central station, providing easy access to various parts of the city, while being far enough from the main tourist areas to offer a quieter experience.
The hotel is undergoing renovation works, which has improved the overall cleanliness and comfort of the rooms. Guests have appreciated the spacious rooms, extra pillows and helpful staff, highlighting the good service consistent with a three-star hotel. The hotel offers a reasonable price-quality ratio, making it a good value for money, especially for short stays.
However, the hotel also has its drawbacks. It is viewed as a typical three-star hotel with older, dated structures and interiors. Maintenance quality is sometimes poorer than expected for a Best Western property with issues such as difficult-to-use lamps, small towels, no slippers and occasional problems with the cooler and hot water in the shower. Noise can also be an issue due to tram and train sounds.
Amenities-wise, the hotel is basic, lacking food options nearby, no in-room amenities like a conditioner and no parking facilities. The small bathtub and elevator and the absence of slippers in the rooms are also noted as downsides.
Overall, Best Western Hotel Royal Centre reflects the service and quality expected from a three-star hotel. It offers good value for money but might not meet the expectations of those looking for a more luxurious stay.
Business
Best Western Hotel Royal Centre proves to be highly suitable for business travelers, offering functional and cozy accommodations despite average furniture quality. The hotel is strategically located in the upper city near the cathedral and other key business areas, making it an ideal choice for a business trip.
Convenient facilities include a conference room and pleasant working desks in rooms, making it well-organized for business meetings and conferences. The absence of room service is noted, but this does not significantly detract from its overall utility for professional stays. The hotel is classic and provides all the essential amenities necessary for business guests, ensuring a satisfactory and productive stay.
The hotel's location is another highlight, positioned excellently for business meetings and close to cities, enhancing its appeal to business travelers. Staff are described as very friendly, contributing to a pleasant and professional atmosphere. Overall, Best Western Hotel Royal Centre offers valuable business-friendly facilities and is a good option for short business stays or professional trips.
No, Best Western Hotel Royal Centre doesn't have any pool.
No, a spa isn't available at Best Western Hotel Royal Centre.
No, Best Western Hotel Royal Centre doesn't allow dogs.
No, parking facilities aren't available at Best Western Hotel Royal Centre.
No, Best Western Hotel Royal Centre doesn't have a gym.