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Summary of reviewsHotel Avenue Louise Brussels Trademark Collection by Wyndham is celebrated for its prime location in the fashionable Avenue Louise area. Nestled on a quiet street, it offers a serene and safe neighborhood while being conveniently close to public transportation, including tram and metro stations. The hotel's proximity to key attractions such as the Grand Place and the bustling St. Louis Avenue shopping district, along with numerous shops, restaurants, cafes and supermarkets, make it ideal for both tourists and business travelers. The availability of affordable parking options further adds to its appeal, enhancing the overall convenience for guests.
The breakfast experience, lauded for its variety and high quality, features a range of options including gluten-free items, pastries, scrambled eggs, sausages, pancakes and fresh fruit. Compliments extend to the overall breakfast room atmosphere and the availability of a cute breakfast terrace. However, some guests feel the breakfast is overpriced and note occasional inconsistencies in the quality of hot food items.
The rooms at Hotel Avenue Louise are appreciated for their spaciousness, comfort and cleanliness. Guests highlight the hotel's recent renovations that have introduced a modern yet rustic charm, contributing to a bright and airy environment. Despite occasional complaints about the lack of air conditioning and minor maintenance issues, the overall feedback about the rooms is positive. Guests frequently mention the cleanliness and the effectiveness of the housekeeping staff, ensuring a well-kept and inviting space.
The hotel staff receives high praise for their friendliness, attentiveness and professionalism. From efficient reception services to multilingual capabilities, the staff's welcoming demeanor significantly enhances the guest experience. Instances of exceptional service, such as aiding with taxi arrangements and providing breakfast options during elevator maintenance, illustrate the staff's dedication to guest satisfaction.
WiFi quality at the hotel garners mixed reviews; while many guests find it reliable and fast, a few encounter slow speeds and unstable connections. Nonetheless, the majority of feedback regarding the internet service is favorable.
For parking, the hotel offers secure underground spaces at a reasonable daily rate, though the tight dimensions may pose a challenge for larger vehicles. Street parking, albeit costly, is also available and the hotel staff are noted for their helpfulness in parking arrangements.
Families find the hotel accommodating with spacious and clean family rooms, featuring amenities like cribs and sofa beds. While some bathrooms may be tight for multiple users, the overall family-friendly atmosphere and strategic location near parks add to the hotel's appeal.
The hotel's location provides easy access to both quiet and lively parts of Brussels, making it suitable for those interested in exploring the city's nightlife. A variety of restaurants, cafes and nightclubs are within walking distance, although some noise from nearby bars may affect light sleepers.
Guests frequently note the comfort of the beds with large and spacious mattresses contributing to a restful sleep. Despite isolated complaints about overly soft beds or split mattresses, the general consensus on the bedding is positive.
As a four-star establishment, the hotel delivers a mixture of experiences. While some elements like dated furniture, cracked walls and the absence of certain modern amenities lead guests to question its star rating, the majority of feedback suggests a generally satisfactory stay. Improvements in these areas could elevate the hotel's standing even further.
Overall, Hotel Avenue Louise Brussels Trademark Collection by Wyndham is highly regarded for its excellent location, spacious and clean rooms and attentive service, making it a solid choice for visitors to Brussels. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Executive Double Room - Non-SmokingThe spacious double room offers soundproof walls, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Single Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room offers a minibar, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a TV. The unit offers 2 beds.
Guest Reviews
Location
Situated in the fashionable Avenue Louise area, Hotel Avenue Louise Brussels Trademark Collection by Wyndham enjoys a prime location that's highly praised by guests. Nestled on a quiet street, the hotel offers a peaceful retreat while still being conveniently close to public transportation, including tram and metro stations. This makes exploring Brussels easy, whether on foot or via the city’s efficient public transport network.
Guests appreciate the hotel's proximity to key areas such as the Grand Place, which is just a 20-minute walk away and the bustling shopping district of St. Louis Avenue. Many noted the abundance of nearby shops, restaurants, cafes and supermarkets, adding to the convenience of the hotel's location.
The safe and quiet neighborhood, combined with easy access to the city's main sights and business areas, makes it an appealing choice for both tourist and business travelers. The hotel’s central position also provides quick connections to Brussels Central and the European district with many attractions within walking distance.
Additionally, the hotel features affordable parking options, enhancing its appeal for guests traveling by car. All in all, the convenient, well-connected and serene location of Hotel Avenue Louise Brussels Trademark Collection by Wyndham is frequently highlighted as a standout feature, offering an excellent base from which to discover the vibrant city of Brussels.
Breakfast
The breakfast experience at Hotel Avenue Louise Brussels Trademark Collection by Wyndham receives mixed feedback, though mostly positive. Many guests commend the breakfast for its variety, high quality and delightful taste, noting the availability of gluten-free options and a plethora of items such as croissants, pain au chocolat, scrambled eggs, sausages, pancakes and fresh fruit. The breakfast room and atmosphere also contribute to a pleasant dining experience with some mentioning a cute breakfast terrace and good coffee.
However, some reviews highlight the high price of breakfast as a downside with several guests feeling it's overpriced for the offerings available. Criticisms include limited hot food choices, variations in bread and occasional complaints about specific items like industrial scrambled eggs and overcooked components. Despite this, a large portion of guests find the breakfast satisfactory and many describe it as very good or excellent, appreciating the rich and diverse menu. Overall, the breakfast at this hotel is mostly praised for its quality and variety, though the cost and consistency in some areas could be improved.
Rooms
Situated in a prime location, the Hotel Avenue Louise Brussels Trademark Collection by Wyndham offers rooms that are consistently praised for their spaciousness and comfort. Guests have noted that the rooms are large enough to comfortably accommodate families and come across as clean and well-maintained. Many found the rooms to be cozy with a classic, elegant feel and appreciated functional furnishings.
The recent renovations have had a positive impact, resulting in modern, well-equipped rooms that still retain a warm, rustic charm. High ceilings and floor-to-ceiling windows contribute to a bright and airy environment, enhancing the overall comfortable experience.
However, not all experiences were flawless. Some rooms were reported to lack air conditioning, making them uncomfortably warm, especially during the night. This led to ventilation issues that made it hard for some guests to sleep. Additionally, certain rooms showed signs of wear and could benefit from refurbishment, such as broken cabinet handles, malfunctioning safes and outdated decor.
On the plus side, the cleanliness of the rooms was frequently highlighted. Despite some maintenance issues, many reviews noted that rooms were regularly cleaned and presented nicely. The facilities, including the bathrooms, were often described as spacious, contributing positively to the guest experience.
Overall, guests find the Hotel Avenue Louise Brussels a solid choice for its spacious, clean rooms and convenient location, though some modern updates and better climate control could significantly enhance the experience.
Beds
Hotel Avenue Louise Brussels, part of the Trademark Collection by Wyndham, is a popular choice for travelers who value a good night's sleep. Many guests have praised the hotel for its exceptionally comfortable beds, noting that the super king-size beds and large, spacious mattresses provide a luxurious sleeping experience. The rooms are often described as cozy and spacious, adding to the overall comfort with clean and pleasant bedding.
However, some reviews mention that the beds can be a bit too soft for certain preferences and the use of two single mattresses joined together has led to discomfort at times. These split mattresses sometimes create an unpleasant ridge in the middle, which detracts from the otherwise high comfort level. Despite these few concerns, the general consensus remains positive with many guests highlighting the sizeable and very comfortable beds.
In addition to the comfortable bedding, the large and clean rooms further enhance the stay, offering a very satisfactory experience for those looking to rest well. While some specific issues like soft pillows and occasional poor quality bedding were noted, these did not significantly impact the overall positive feedback regarding the beds. For travelers seeking a blend of comfort and spacious accommodations, Hotel Avenue Louise Brussels stands out as a commendable option.
Cleanliness
Hotel Avenue Louise Brussels Trademark Collection by Wyndham consistently impresses guests with its high standards of cleanliness. Reviews frequently highlight the spacious, clean and comfortable rooms, along with spotless bathrooms and well-maintained communal areas. Guests often describe the hotel as very clean, well-kept and nicely decorated, appreciating the attention to detail and daily cleaning routines.
Most guests note the excellent hygiene and immaculate housekeeping with many describing the cleanliness as impeccable or superb. The cleaning staff is commended for their exceptional work, ensuring rooms are clean every day with fresh towels provided regularly. The cleanliness extends to all areas of the hotel, making it a calm and inviting place to stay.
While the majority of reviews laud the hotel's cleanliness, a few isolated comments suggest areas for improvement, such as the occasional outdated fixture or minor oversights in thoroughness. Nevertheless, the overall feedback underscores a positive experience with the hotel's cleanliness being a standout feature that significantly contributes to guest satisfaction.
Staff
The reviews for Hotel Avenue Louise Brussels Trademark Collection by Wyndham highlight the staff's exceptional qualities, which significantly enhance the guest experience. The staff consistently receive praise for their friendliness, attentiveness and professionalism. Guests frequently express appreciation for the warm welcomes they receive upon arrival and the accommodating nature of the staff throughout their stay. Receptionists are noted for being particularly courteous, capable of speaking multiple languages and efficient in their duties, creating a smooth check-in and check-out process.
Many reviews commend the staff for their willingness to go above and beyond, whether by offering late check-outs, providing city information or even upgrading rooms to ensure comfort. Notably, several guests mention specific instances where staff members were incredibly supportive and helpful, such as assisting with taxi arrangements at good rates or providing breakfast due to elevator issues.
While most interactions with the hotel's personnel are positive, a few guests did encounter less favorable experiences with certain staff members. However, these instances seem to be exceptions rather than the norm.
Overall, the hotel staff's hospitality and service seem to play a significant role in creating a welcoming and enjoyable atmosphere for guests. Their kind, professional and efficient demeanor contribute greatly to the high level of satisfaction reported in these reviews.
Wi-Fi
The WiFi experience at Hotel Avenue Louise Brussels Trademark Collection by Wyndham varies among guests. Many appreciated the good and reliable WiFi throughout the hotel, noting that the internet connection was fast and worked well. Some guests even mentioned that the WiFi worked flawlessly without any issues. However, a few guests encountered problems, such as slow internet speeds, occasional dropouts and sometimes unstable connections. Despite these inconsistencies, the majority of guests seemed satisfied with the overall quality of the WiFi service provided during their stay.
Parking
Hotel Avenue Louise Brussels offers the convenience of underground parking directly beneath the hotel, available for an additional fee. While this parking comes at a relatively reasonable price of €20 per day, some guests have found it to be expensive. The parking spaces, although secure and available, are notably tight and not suitable for larger vehicles such as VW buses or SUVs due to limited dimensions and low ceilings. Despite these constraints, many guests found the parking to be well-managed and easy to access, enhancing the overall convenience of their stay. For those unable to use the hotel's parking garage, street parking is also available, though it can be costly. The hotel staff is noted for being helpful and polite, which contributes positively to the parking experience.
Family
Hotel Avenue Louise Brussels Trademark Collection by Wyndham offers a pleasant stay for families with positive remarks highlighting its accommodating family rooms. Guests found the rooms to be comfortable, clean and spacious enough to cater to family needs, featuring amenities such as a crib for children and a convenient sofa bed. The engaging weekend experience was enjoyed by both young and old, making it a fun spot for all family members.
Though some reviews note that the bathroom space can be a bit tight for multiple users simultaneously, especially for three people, the overall experience remains delightful because of the spacious room design and useful amenities. Guests appreciated the courteous reception and the cleanliness of the property.
The hotel benefits from a strategic location, well-connected to nearby parks and other family activities, which adds to the convenience of staying there. Moreover, the inclusion of a hot breakfast midweek was highlighted as a superbly convenient feature for families on the go.
While there were some minor issues, such as difficulties with large sliding windows and occasional mold in the bathrooms, the generally positive feedback emphasizes the hotel's suitability for short family stays, blending comfort with convenience and a family-friendly atmosphere.
Nightlife
Hotel Avenue Louise Brussels Trademark Collection by Wyndham is perfectly situated for those looking to explore both the quieter and more lively parts of Brussels. The location offers a harmonious blend of tranquility and accessibility to nightlife, making it an ideal choice for diverse preferences.
Visitors can enjoy a variety of dining options with many restaurants, cafes and bakeries reachable on foot. Louis Avenue is notably close, offering a plethora of shopping opportunities. For those who enjoy vibrant nightlife, there are numerous small bars and nightclubs in the vicinity, ensuring that night markets and downtown excitement are never far away.
However, the proximity to nightlife does come with occasional downsides, as some guests reported noise from nearby bars and clubs during the night. Despite this, the property's placement allows for easy access to lively spots while maintaining a quiet environment within the hotel itself.
Overall, the hotel's strategic location provides guests with excellent opportunities to explore Brussels' dining, shopping and nightlife scenes with ease.
4 Star
Hotel Avenue Louise Brussels Trademark Collection by Wyndham offers a mix of experiences regarding its four-star rating, facilities and services. While some guests find it to be a very good 4-star with expectations met for this category, others point out several areas that need improvement. The hotel's furniture appears aged and there are mentions of issues like cracked walls and outdated tiling that detract from the overall experience.
Some reviewers suggest that this hotel does not meet the standards of a typical 4-star hotel with some even proposing it should be rated as a 3-star establishment instead. Specific complaints include the lack of modern amenities such as air conditioning, soundproof rooms and Netflix on the TV. Furthermore, recurring problems with the WiFi and mouldy bread at breakfast have been highlighted as significant drawbacks.
The expensive pet fee and overall high cost have also been noted as not offering good value for a claimed 4-star hotel with some guests feeling underwhelmed and questioning how the hotel retains its four-star rating. However, for those looking to stay in Brussels, this hotel might still offer an acceptable experience if expectations are adjusted, especially given its central location and some positive services.
Business
Hotel Avenue Louise Brussels Trademark Collection by Wyndham offers a strategic location for business travelers, conveniently situated near trade venues, conference centers and the business district. Guests consistently praised the high-quality service and professionalism of the staff, highlighting their attentiveness to specific requests and needs, particularly for important meetings. The hotel features a welcoming lobby, breakfast area and entrance bar, which are often appreciated by visitors.
Business amenities include fast and reliable Wi-Fi and moderately equipped boardroom facilities, making it a conducive environment for working late or conducting meetings. Quiet rooms further enhance productivity for those needing to complete laptop work outside of meeting hours. Despite some feedback regarding room temperature and lack of air conditioning, the hotel is generally regarded as a very good option for a business stay, offering great value for money and professional services tailored to business travelers.
Dog Friendly
Hotel Avenue Louise Brussels Trademark Collection by Wyndham presents a mixed experience for guests traveling with pets. While there is a possibility of staying with pets under certain conditions, the hotel appears to advise against it. Some guests have found the staff to be unwelcoming towards pets, indicating that dogs are not formally encouraged in the hotel. The lack of specific amenities or setup for pets in the rooms, along with occasional strict enforcement of rules close to a no pets allowed policy, suggests the hotel is not particularly dog-friendly. Visitors seeking a more accommodating environment for their pets may wish to consider other options.
No, Hotel Avenue Louise Brussels Trademark Collection by Wyndham doesn't have any pool.
No, a spa isn't available at Hotel Avenue Louise Brussels Trademark Collection by Wyndham.
Yes, Hotel Avenue Louise Brussels Trademark Collection by Wyndham welcomes dogs.
Yes, parking facilities are available at Hotel Avenue Louise Brussels Trademark Collection by Wyndham.
No, Hotel Avenue Louise Brussels Trademark Collection by Wyndham doesn't have a gym.