Hotel City Center

Brussels 50.85653000, 4.35871400 , Rue Du Progrès 7a (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel City Center is highly praised for its prime location, making it an ideal choice for both tourists and business travelers. Conveniently situated near major transportation hubs like Brussels-North train station and Rogier Metro station, the hotel allows easy access to the city's landmarks and attractions. Guests appreciate the hotel's proximity to shops, restaurants and cafes, providing a bustling environment that is both accessible and vibrant.

The breakfast offerings at Hotel City Center receive generally positive feedback for being sufficient, tasty and varied with sweet and savory options such as croissants, cheeses, ham, sausages, yogurt, pastries, fruits and vegetables. However, there are suggestions for more extensive food options and better allergy-friendly selections.

Room cleanliness and comfort are often highlighted with many guests noting that rooms are tidy, well-lit and cozy, making them adequate for short stays. Despite some concerns about the small size of the rooms and occasional maintenance issues, the hotel's strategic location and practical conveniences make it a suitable choice for visitors.

Guests commend the cleanliness of both the rooms and common areas, though there are sporadic remarks about dusty floors and mold in the bathrooms. The staff at Hotel City Center is a standout feature, consistently described as friendly, helpful and accommodating. The reception staff, in particular, is noted for their politeness, professionalism and readiness to assist with any requests.

The hotel's free wifi is generally reliable and efficient, suitable for work-related activities like video calls and virtual meetings. The nightlife around the hotel is lively and offers many entertainment options, though it may be noisy for light sleepers due to the bustling environment.

Hotel City Center offers comfortable beds with many guests praising the bedding and firm mattresses. However, there is some inconsistency in mattress quality with a few guests finding the beds too soft or too firm.

For business travelers, the hotel provides a strategic location near the main business district and transportation options, making it conducive for business meetings. Rooms are practical and comfortable, meeting the essential needs for short business stays.

Overall, Hotel City Center is a practical and centrally located choice for travelers seeking comfort and accessibility with outstanding staff and adequate amenities for both leisure and business stays. There is room for improvement in areas like room size, breakfast variety and detailed cleaning practices, but the overall experience remains positive.
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Hotel near Nightlife Spots

Business Hotel

Room Types
Single Room The single room features a private entrance and a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.

Double Room The double room provides a private entrance and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Twin Room The twin room provides a private entrance and a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Triple Room The triple room provides a private entrance and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
7.5
Good
Location
Hotel City Center enjoys a prime location that appeals to both tourists and business travelers alike. Situated conveniently near major transportation hubs such as the Brussels-North train station and Rogier Metro station, guests find it incredibly easy to explore the city and its attractions. The hotel is just a short walk from the heart of the city, putting landmarks like the Grand Place and Manneken Pis within easy reach.

The immediate area around the hotel is bustling with plenty of shops, restaurants and cafes nearby. Guests appreciate being able to walk to key points of interest and public transportation options are readily available for those looking to venture further. The proximity to public transport also ensures quick connections to the airport and other parts of Brussels.

The hotel's centrality is complemented by its practical conveniences, making it an excellent spot for visitors who value both comfort and accessibility when exploring Brussels.

Breakfast
Guests at Hotel City Center generally find the breakfast offering to be good with many praising it for being sufficient, tasty and varied. Most reviews highlight that the breakfast includes sweet and savory options, such as croissants, various types of cheese and ham, sausages, yogurt, pastries, fruits and vegetables. The small yet varied breakfast buffet is frequently mentioned with some guests particularly enjoying the freshly baked croissants and other pastries.

However, the breakfast does have some areas for improvement. A number of guests mentioned that the food options are quite simple and the selection could be more extensive. There were also a few remarks about the breakfast being repetitive and lacking variety. A few reviews noted the presence of moldy bread and frozen tomato slices and a desire for more allergy-friendly options. Additionally, some guests found the breakfast room to be crowded during peak hours and a few felt that the breakfast was not hearty enough for the price charged.

Overall, the breakfast at Hotel City Center seems to be a satisfactory experience for most guests, providing sufficient and tasty options to start the day, though there's room for some enhancements to meet the expectations of all visitors.

Rooms
Hotel City Center offers a mixed experience for its guests. Room cleanliness is generally praised with many noting that rooms are tidy and well-lit. Comfort seems to be a recurring theme with several guests finding the rooms cozy and adequate for short stays, especially given the hotel's convenient and central location.

However, the hotel faces significant criticisms regarding room size with numerous reviews describing them as extremely small, cramped and limiting in space. Many guests found the bathrooms equally tight, often commenting on their compactness and occasional maintenance issues like mold and rust. The lack of soundproofing is also highlighted with guests often disturbed by noise from neighboring rooms and the outside environment.

Maintenance issues are another point of concern, including broken fixtures and inconsistent temperature controls in the showers. While some rooms were freshly renovated and featured good aesthetics, there were complaints about outdated decor and the need for minor repairs in others.

Overall, Hotel City Center appears to be a practical choice for short stays, particularly if location is a priority. Its rooms, though small, offer the essentials and provide a decent level of comfort. However, potential guests should be prepared for the tight spaces and occasional noise.

Beds
Hotel City Center offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, often highlighting the comfortable bedding and firm mattresses that support a good night's sleep. Cleanliness of the bedding was also frequently praised with mentions of it being well-maintained and good quality. In several reviews, guests appreciated the comfortable pillows that contributed to their restful sleep.

However, some areas need improvement. Numerous reviews pointed out that the beds are either too soft, saggy or overly firm, suggesting a lack of consistency in mattress quality. There were repeated mentions of beds being too small, not very strong or even broken. The linens, although generally clean, were often described as worn out and in need of replacement. Pillows received mixed feedback with some guests finding them lumpy and uncomfortable.

Despite these issues, for those prioritizing a central location, the hotel could be a suitable choice where a night of decent sleep is possible, paired with the convenience of being right in the heart of the city.

Cleanliness
Hotel City Center offers a mix of experiences with its cleanliness, as illustrated by a range of guest reviews. On the positive side, many found the rooms to be clean with daily cleaning services ensuring that towels and bedding were frequently changed. Guests appreciated the neat and orderly rooms, noting that basic cleanliness standards were generally met. The common areas, such as the lobby and elevator, also received commendations for their upkeep. Several reviews highlighted the modern and clean furniture, as well as well-maintained facilities, contributing to a comfortable stay.

However, there are areas that could use improvement. Some guests noted issues such as dusty floors, dirty walls and mold in the bathrooms. These concerns were compounded by occasional lapses in the cleaning routines, such as unclean bed linens and the presence of dust under the beds. A few reviews mentioned that the cleaning staff need more training to meet guests' expectations consistently.

Despite these issues, the general sentiment leans towards an adequate level of cleanliness, especially given the hotel's central location and affordability. The cleanliness of the bathrooms varied with some guests finding them spotless while others encountered mold or stained fixtures. The reception staff's friendliness and the hotel's strategic location appear to make up for some of the shortcomings in cleanliness for many guests.

In summary, Hotel City Center offers clean rooms and a neat environment overall, but attention to detail in cleaning practices, particularly in bathrooms and less visible areas, would enhance the guest experience.

Staff
Hotel City Center consistently receives high praise for its staff, described as friendly, helpful and highly accommodating. Guests appreciate the round-the-clock availability with reception open 24 hours and staff always ready to lend a hand. The front desk team, particularly noted for their politeness and professionalism, efficiently handles check-ins and inquiries, enhancing the guest experience.

The cleaning staff's diligence is also frequently mentioned with rooms serviced daily and fresh towels provided. Multilingual capabilities among the staff ensure smooth communication with international visitors. Specific staff members, such as a highly commended individual named Sergio, stand out for their exceptional service.

Overall, the reception staff is seen as welcoming and respectful, offering personal care and immediate attention to any requests. Whether it's assisting with luggage before check-in, accommodating early check-ins or providing knowledgeable local advice, the staff's commitment to guest satisfaction is clear. Despite occasional minor complaints, the vast majority of reviews reflect positive interactions and a strong appreciation for the staff's efforts.

Wi-Fi
Hotel City Center offers a generally reliable and efficient wifi experience for its guests. The majority of reviews highlight that the wifi is good with many guests specifically noting its fast speed and stable connection. Several guests have praised the hotel's internet connectivity, mentioning that it was suitable for video chatting and virtual meetings, indicating a dependable performance for work-related activities as well.

However, there are occasional mentions of less favorable experiences, such as slow speeds and connection instability, which suggest that the quality of the wifi may vary at times. Despite these few drawbacks, the predominant feedback is positive, emphasizing that the hotel's wifi is capable of meeting the needs of most travelers effectively.

Nightlife
The area surrounding Hotel City Center is bustling with nightlife, making it ideal for those looking to explore the vibrant bar and party scene. Guests have highlighted the convenience of being close to numerous nightlife spots, which offers a dynamic and festive atmosphere right at their doorstep. However, this lively environment comes with its fair share of noise, which seems to persist well into the night.

The hotel is often described as noisy due to external factors like loud streets, nearby pubs and continuous party sounds, which can seep through the walls owing to less-than-ideal sound insulation. This makes it a less suitable option for light sleepers or those seeking a tranquil retreat. In addition, the occasional dark and somewhat shady vibe of the surroundings at night has been noted, although guests generally felt safe moving around the area.

Despite the clamor, for visitors who enjoy an active nightlife and prefer staying in the thick of city activities, Hotel City Center provides an excellent base with the added excitement of late-night entertainment right outside their window.

Business
Hotel City Center offers a prime location for business travelers, situated close to Rogier and within easy reach of the main business district. Conveniently placed next to a train station, the hotel allows seamless travel to various destinations, making it a strategic choice for business meetings.

Guests appreciate the hotel’s functional design, which includes reasonably soundproofed rooms that can be converted into working offices. The internet speed is commendable, fulfilling crucial needs for work, though an upgraded Wi-Fi package could enhance the experience further.

The accommodations are comfortable and clean, providing an excellent environment to recharge after a long day. The hotel is described as very suitable for short business stays with good value for money. The amenities in the rooms meet the typical requirements for business travel, such as a dependable workspace and the comfort of a well-maintained room.

Despite minor issues like occasional hot water problems and some payment-related grievances, the overall feedback is positive. The staff receives high marks for their helpfulness and efficiency, ensuring that any questions or concerns are promptly addressed.

Security in the district enhances the sense of safety, making it conducive for work-focused stays. Coupled with elegant accommodations, Hotel City Center emerges as a reliable choice for both purely professional trips and combined business-leisure travels.


No, Hotel City Center doesn't have any pool.

No, a spa isn't available at Hotel City Center.

No, Hotel City Center doesn't allow dogs.

No, parking facilities aren't available at Hotel City Center.

No, Hotel City Center doesn't have a gym.

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