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Summary of reviewsNH Collection Brussels Centre, centrally located in Brussels, receives high praise for its prime location, making it an ideal base for exploring the city's top attractions such as Grand Place, shopping streets, museums and dining options. The hotel’s accessibility to metro and tram stations enhances convenience and despite its central location, it ensures a quiet and peaceful stay.
The breakfast experience is a standout feature, frequently praised for its variety, quality and fantastic panoramic city views from the ninth floor. Guests appreciate the extensive buffet that includes gluten-free, lactose-free and vegan options, complemented by freshly squeezed orange juice and made-to-order omelettes. While some find the cost high, the overall sentiment is that the breakfast offers excellent value.
Dinner at the in-house Rossini restaurant receives mixed reviews. While some guests enjoy the spacious setting and great menu, others criticize the limited options, poor quality and early closure of the restaurant and bar. This inconsistency in dining experiences can be a drawback for guests expecting consistent high-quality meals.
The rooms are praised for their spaciousness, cleanliness and comfort, featuring modern designs and essential amenities like coffee makers and free Wi-Fi. Family rooms and suites cater to various guest needs, though some comments highlight insufficient lighting and occasional issues with heating, air conditioning or outdated decor. The hotel’s responsiveness in upgrading rooms when required is appreciated.
Cleanliness is a strong suit with guests frequently describing the hotel as exceptionally clean and well-maintained. Minor issues like dusty areas or outdated bathroom fixtures are noted but do not significantly detract from the overall positive impression.
The staff at NH Collection Brussels Centre are frequently commended for their friendliness, professionalism and exceptional service. Multilingual staff members further enhance the guest experience, contributing significantly to the hotel's high standards of customer care.
The free Wi-Fi is generally reliable, described as strong and stable by many guests, though some have encountered issues with slow or non-functional connections, particularly in certain rooms.
The gym is another highlight, noted for its 24/7 availability, cleanliness and well-maintained equipment. Though some find it small, the general consensus is that the gym facilities are excellent.
For families, the hotel is a popular choice, offering spacious and comfortable family rooms with amenities tailored to children's needs. The kid-friendly atmosphere and complimentary breakfast for children add to its appeal.
The hotel’s location in the heart of Brussels also means easy access to vibrant nightlife. While convenient, this results in occasional noise disturbances from nearby bars and clubs, especially on weekends.
The beds are widely regarded as comfortable, contributing to a good night's sleep. Most guests describe them as cozy and spacious, though preferences for firmness vary and some isolated complaints about pillows and sheets exist.
Overall, NH Collection Brussels Centre provides a well-rounded four-star experience, combining excellent location, high-quality breakfast, clean and comfortable rooms, exceptional staff service and good value for money. The few drawbacks are outweighed by the hotel's many positive aspects, making it a solid choice for both tourists and business travelers. Show more
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Luxury Hotel
This elegant hotel features a chic Art Deco-style façade and an original 1920s staircase. It offers spacious rooms with pillow menus, Nespresso machines, and ultra-comfortable mattresses, along with a 9th-floor terrace providing city views and a fitness area.
Family Friendly Hotel
The NH Collection Brussels Centre is highly regarded for its family-friendly environment. The hotel offers spacious family rooms with amenities such as sofa beds and separate child beds.
Hotel near Nightlife Spots
Located on Boulevard Adolphe Max, this hotel is close to many bars and restaurants. Its central location makes it ideal for exploring Brussels' nightlife.
Business Hotel
Located in the heart of the city, this hotel features 6 meeting rooms with a capacity for up to 150 people. It is well-suited for business travelers needing central meeting facilities.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Single RoomThe Single Room (15 m2) is equipped with complementary coffee and tea facilities and a flat-screen TV. Guests are offered free access to the gym. The rooms come with free WiFi.
Please note that this room does not accommodate cots or extra beds.
Junior SuiteThis spacious Junior Suite (45 m2) is equipped with a King bed. It features a bedroom and a separate living room with a sitting area and flat-screen TV. It includes a Nespresso coffee machine and tea facilities. The bathroom comes with bathrobes and slippers. Free access to the gym is included and free Wi-Fi is available.
This room accommodates one extra bed.
Superior Double or Twin RoomThis spacious Double Room (30 m2) has complementary coffee/tea-making facilities and a flat screen TV. The bathroom features both a bath and a shower. Free access to the gym is included. Free WiFi is available.
SuiteThis spacious suite (50 m2) features a bedroom and a separate living room with a sitting area and flat-screen TV. It includes a Nespresso coffee machine and tea facilities. The bathroom comes with bathrobes and slippers. Free access to the gym is included. Free Wi-Fi is available.
Premium Double or Twin RoomThis spacious Double room (30 m2) has air conditioning and a minibar. It offers complementary coffee and tea making facilities, as well as free Wi-Fi connection.
Premium Double Room with ViewThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV.
Suite with extra bed (2 adults + 2 children)The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Family RoomThe spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV.
Guest Reviews
8.4
Very Good
Location
Nestled in the vibrant heart of Brussels, NH Collection Brussels Centre has garnered praise for its prime location. The hotel's central positioning makes it an ideal base for exploring the city's historic and cultural sites. Guests highlight the convenience of having top attractions like Grand Place, shopping streets, museums and several exquisite dining options within walking distance. Furthermore, the hotel's proximity to the metro and tram stations just outside its doorstep adds to its appeal, making city-wide travel seamless. Reviews frequently mention that the hotel's location is quiet despite being in the city center, ensuring a peaceful stay. Whether for a quick city break or an extended visit, NH Collection Brussels Centre offers easy access to Brussels' rich offerings, leaving guests appreciative of the superb location.
Breakfast
The breakfast experience at NH Collection Brussels Centre is widely acclaimed by guests for its exceptional variety, quality and panoramic city views. Served on the ninth floor, the setting enhances the dining experience with breathtaking vistas of Brussels. Many guests highlight the extensive buffet, featuring a range of options including gluten-free, lactose-free and vegan choices, along with freshly squeezed orange juice and made-to-order omelettes.
The breakfast has been described as generous, delicious and well-organized, often exceeding expectations. Several reviews mention the availability of high-quality products and the continuous replenishment of the buffet, ensuring freshness and abundance. Some guests even regard it as the best hotel breakfast they've had in their travels, noting the sumptuous spread and the staff's attentive service.
Despite a few comments on the cost, the overwhelming sentiment is that the breakfast is well worth the value, offering a rich and complete start to the day. Whether enjoying it on the rooftop terrace or inside with ample seating, the breakfast at NH Collection Brussels Centre seems to be a standout experience that leaves a lasting impression.
Dinner
The NH Collection Brussels Centre offers a mixed experience when it comes to dining. Guests rave about the fantastic, spacious Rossini restaurant, praising its great menu selection and fantastic dining experience. For some, dinner at the in-house restaurant was outstanding, making it one of the highlights of their stay.
However, the dining experience isn't universally applauded. Some guests found the restaurant to have limited options and poor quality food with dinner sometimes being delivered late and cold. The internal restaurant's narrowness and restricted opening times were also noted as a drawback with some guests expressing disappointment that the restaurant and bar closed early, limiting evening options for food and drinks.
While the breakfast hall on the top floor received positive remarks, the evening bar and restaurant services fell short with multiple guests pointing out that the bar and restaurant were sometimes unexpectedly closed, leaving no options for drinks or dinner. Although room service had access to food delivery, there was no room service for dinner, which also affected the convenience factor for many.
Overall, while the hotel boasts some highlights such as a fantastic restaurant experience for many, the inconsistency in service and quality can be a drawback for potential diners.
Rooms
NH Collection Brussels Centre offers an extensive range of rooms praised for their spaciousness and comfort. Guests repeatedly highlight the large, well-appointed and clean rooms, which are ideal for relaxing after exploring the city. Many rooms feature comfortable beds, modern designs and essential amenities such as coffee makers, free Wi-Fi and ironing facilities.
The rooms are often described as quiet, contributing to a restful stay with some offering excellent views of the city or charming street scenes. Facilities within the rooms include spacious bathrooms and some feature large shower areas, though a few comments indicate that the bathroom designs could use renovations. The hotel offers family rooms, suites and rooms equipped with bathtubs, ensuring there's something for everyone.
While most guests found the rooms airy and bright, there are occasional mentions of insufficient lighting and outdated decor. Additionally, some rooms faced issues such as ineffective heating, non-functional air conditioning and noise from the streets or internal construction.
Overall, NH Collection Brussels Centre provides a well-rounded, comfortable accommodation experience with a central location, suitable for both single travelers and families. The hotel’s ability to upgrade rooms when issues arose was appreciated, ensuring satisfactory service levels for its guests.
Beds
The beds at NH Collection Brussels Centre have generally received positive feedback from guests. Most reviewers found the beds to be comfortable, often describing them as very cozy, spacious and large. Words like "comfortable," "super comfy," and "excellent" were frequently used to describe their sleep experience. Firmness preferences varied with some guests appreciating the firm mattresses, while others mentioned that certain beds were too hard or stiff. The beds also contributed to a good night's sleep with several guests noting they had a restful slumber.
The quality of bedding was highlighted with comments on the comfort of the mattresses, plush bed linens and perfect pillows. King-size beds and large double beds were particularly appreciated for their size and comfort. Though there were mixed reviews on bed size and firmness with a few guests mentioning the beds were smaller or too firm, the overwhelming sentiment was that the beds were comfortable and conducive to a pleasant stay.
Some isolated negative feedback did mention uncomfortable pillows, stiff sheets or beds that were perceived as too hard or soft. However, these critiques were less common compared to the overall positive remarks about the bed comfort. In summary, NH Collection Brussels Centre offers a reliable and comfortable bed setup, contributing positively to the overall guest experience.
Cleanliness
The cleanliness of the NH Collection Brussels Centre receives high praise from its guests, frequently highlighted as a standout feature. Reviewers consistently describe the hotel as spotless, neat and exceptionally clean. Rooms are often mentioned as being very clean, comfortable and well-maintained, contributing to a pleasant and cozy stay. The hotel’s modern interior and clean common areas further enhance the experience. Guests appreciate the thorough cleaning routines and the professional cleaning staff, ensuring that rooms are always spotless and fresh.
However, a few areas did receive suggestions for improvement. Some reviews mention the need for more thorough cleaning in the bathrooms and occasional updates to maintain the high standard of cleanliness throughout the hotel. Instances of minor cleanliness issues, such as dusty areas or outdated bathroom fixtures, were noted but did not significantly detract from the overall positive assessment.
In conclusion, the NH Collection Brussels Centre excels in providing a clean, comfortable environment for its guests with few exceptions. The consistent emphasis on cleanliness and the well-kept appearance of the hotel make it a reliable choice for travelers.
Staff
The reviews consistently highlight the exemplary performance of the staff at NH Collection Brussels Centre. Guests frequently describe the staff as cheerful, welcoming, friendly and helpful, contributing significantly to their positive stay experiences. The personnel, from reception to housekeeping, are noted for their professionalism, attentiveness and willingness to go above and beyond to accommodate guests' needs. Multilingual staff members, including those who spoke Spanish and Portuguese, added to the convenience and comfort for international visitors. Several reviews specifically mention standout employees who made notable impressions through their kindness and efficiency. Instances of less favorable feedback were rare and attributed mostly to isolated events. Overall, the staff's genuine care and exceptional service are repeatedly praised, cementing their role as a key asset to the hotel's high standards and guest satisfaction.
Wi-Fi
The NH Collection Brussels Centre offers free Wi-Fi for its guests with many praising its quality. Numerous guests have highlighted the internet as strong, stable and good for tasks such as conference calls and general browsing. There were multiple mentions of speedy and superfast access with particularly good reviews of the Wi-Fi availability throughout the property. Some guests noted excellent connectivity, leading one to describe it akin to a gigabit-plus experience.
However, there are recurring concerns about the Wi-Fi. Several guests encountered unstable and slow connections and some struggled with altogether non-functional Wi-Fi, especially in certain rooms. This inconsistency was a particular issue for business travelers requiring reliable internet service. Despite the positive remarks, these issues suggest there is room for improvement in ensuring consistent high-quality Wi-Fi access in all rooms.
Gym
NH Collection Brussels Centre boasts a highly regarded gym, frequently praised by guests for its fantastic and well-equipped facilities. The gym is open 24/7, providing a high-quality fitness experience that is both convenient and extensive. Many visitors consider it one of the best hotel gyms they have encountered, highlighting its cleanliness and good condition.
Despite some remarks about its size with a few finding it small for the number of guests, the majority of reviewers appreciate its comprehensive range and functionality. The gym is described as spacious, fully-equipped and exceptionally clean with excellent air conditioning. Some reviews point out the benefit of a back door entrance to a commercial gym, extending the options for fitness enthusiasts.
Overall, the NH Collection Brussels Centre gym stands out as a key feature, drawing favorable comments for its superbly maintained equipment and 24-hour availability. While there are occasional reservations regarding its size and an isolated comment about an unfortunate first impression due to the smell, the general consensus applauds the facility as exceptional.
Family
The NH Collection Brussels Centre is highly regarded for its family-friendly environment, making it an ideal choice for families traveling with children. Guests frequently praise the hotel for its spacious family rooms with amenities such as sofa beds and separate child beds that cater specifically to family needs. The family rooms are noted for their comfort and convenience, ensuring plenty of space for everyone.
The hotel's family-oriented services go beyond just comfortable accommodations. Many reviews highlight the great atmosphere for families with kid-friendly features such as a playroom and an open gym. The family breakfast receives special mentions for its extraordinary quality and the fact that kids stay and eat breakfast for free adds to the appeal.
Large connecting rooms and two-room family units provide flexibility and convenience and a family restaurant ensures that dining needs are easily met. Overall, guests find the NH Collection Brussels Centre to be a perfect spot for a family vacation, offering a welcoming environment and thoughtful amenities that cater specifically to the needs of families with children.
Nightlife
Situated in the heart of Brussels, the NH Collection Brussels Centre offers a dynamic and engaging nightlife experience characterized by its vibrant surroundings. The area boasts numerous bars, eateries and entertainment spots, making it an ideal destination for those seeking lively nightlife. Guests commend the hotel's excellent location with immediate access to shopping streets and a variety of nightlife options just outside the door.
The rooftop bar is highlighted as a delightful evening spot, offering stunning views and a relaxing atmosphere to enjoy a nightcap. However, some guests note the street-facing rooms can be noisy due to the bustling nightlife and nearby construction. The proximity to clubs and casinos means noise from bars and nightclubs can sometimes disturb sleep, especially on weekends.
Despite the occasional disturbances, the hotel's central location is favored for its convenience in exploring the city's nightlife, making it a hotspot for those looking to immerse themselves in Brussels' vibrant evening scene.
4 Star
Situated in the heart of Brussels, the NH Collection Brussels Centre presents itself as a solid four-star option, appreciated for its good value for money and excellent central location. The hotel's facilities and services generally meet four-star standards, providing a reliable and comfortable stay with amenities such as comfortable bathrooms, bright lighting in rooms, a coffee station, WiFi and a variety of dining options. The staff is known for their excellent service, often going the extra mile, as exemplified by upgrading guests when booking multiple rooms.
However, the hotel does show signs of wear and some areas are in need of renovation, leading some guests to feel it does not quite reach the level of other NH Collection properties. The air conditioning can be temperamental and some feel the facilities fall short of what is typically expected from a four-star hotel. While many find the hotel matches four-star requirements, others believe it leans more towards a three-star experience.
Rooms, though generally comfortable, may feel small for a four-star rating and some guests noted the use of cardboard cups for the tea and coffee facilities, suggesting higher standards could be enforced. Despite these critiques, the hotel remains a popular choice for its practicality and affordability, offering a solid, business-like environment with the comforts expected of a four-star establishment.
Business
NH Collection Brussels Centre enjoys high praise from business travelers for its exceptional suitability and excellent facilities tailored for professional needs. The property stands out for its business-friendly environment, making it an ideal choice for those on work trips. Guests appreciate the well-equipped business center, ample meeting rooms and dedicated business services that cater specifically to corporate activities. The presence of large, well-furnished desks in the rooms further enhances the work experience.
The hotel’s clean and calm ambiance, coupled with comfortable beds and good room sizes, ensures a restful stay. Travelers also highlight the professionalism of the staff and efficient services, though some note that the check-in and check-out processes could be more streamlined. Despite this minor hiccup, the overall consensus is positive with many business travelers expressing their willingness to return and recommend the hotel for its outstanding amenities, prime location and business-oriented features.
NH Collection Brussels Centre is indeed a top choice for professional engagements, boasting facilities that cover all aspects of a business traveler’s needs. Whether it's for a short business trip or extended stays, the hotel assures a seamless and supportive business experience.
Accessible
The 'NH Collection Brussels Centre' is generally recognized for its accessibility features, making it suitable for guests with disabilities. The hotel offers accessible rooms and is described as disabled-friendly with wheelchair accessibility frequently mentioned. Guests with mobility issues found the hotel convenient, though it is noted that Room No. 2026 has a bathtub not conducive to their needs. While the location of the hotel is accessible and provides easy access, it has been observed that the surrounding construction may pose challenges, especially for mobility scooter users. On the whole, the hotel appears well-equipped to cater to disabled guests with some minor areas needing attention.
Honeymoon
NH Collection Brussels Centre emerges as a top choice for those seeking a memorable honeymoon experience. The hotel consistently makes a strong impression as an ideal and perfect honeymoon location, tailored meticulously for honeymooners. Guests frequently highlight it as a super honeymoon venue, suggesting it offers the essential elements needed for a romantic getaway. While there is a mention that it may not be recommended for all honeymooners, the predominant sentiment is that it is a great spot to celebrate the beginning of a married life. Those who stayed during their honeymoon often recall it as a perfect honeymoon stay, indicating a high level of satisfaction with the overall experience.
Romantic
The NH Collection Brussels Centre offers an intimate atmosphere ideal for couples seeking a romantic getaway. Guests consistently praise the hotel for its romantic ambience and its reputation as a perfect spot for a romantic stay. The beautiful and romantic location of the hotel only adds to its charm, making it an ideal romantic hotel for couples.
Visitors particularly enjoy the rooftop bar, which provides a perfect setting to watch the sunset with an aperol spritz, offering an unforgettable view of Brussels' night lights. The rooftop bar at night is described as amazing and adds to the hotel's romantic appeal.
The hotel's staff also play a significant role in enhancing the romantic experience, often going above and beyond to add special romantic touches to rooms, which guests highly appreciate. For those looking for romantic dinner spots, the hotel provides excellent recommendations.
Overall, the NH Collection Brussels Centre stands out as a gorgeous romantic site, making it an excellent choice for those seeking a memorable romantic experience in Brussels.
Dog Friendly
The NH Collection Brussels Centre is known for its welcoming and accommodating attitude towards pets. It is often described as a dog-friendly environment, ideal for travelers with furry companions. Reviews highlight the hotel as a great spot for dogs, providing a pet-friendly atmosphere that ensures a comfortable stay for both pets and their owners. The hotel is accommodating and doesn't mind guests bringing their dogs. However, it is noted that there is a charge of 35 Euros for a dog, which some find to be a bit expensive. Overall, the hotel's pet-friendly facilities and services have been well-received by guests.
No, NH Collection Brussels Centre doesn't have any pool.
No, a spa isn't available at NH Collection Brussels Centre.
Yes, NH Collection Brussels Centre welcomes dogs.
Yes, parking facilities are available at NH Collection Brussels Centre.