New Hotel Charlemagne
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Summary of reviewsNew Hotel Charlemagne enjoys a prime position in Brussels' European quarter, making it an ideal choice for both business travelers and tourists. The hotel is just steps away from significant European institutions like the European Commission and Parliament. Its central location offers easy access to public transportation, allowing for seamless travel to other parts of the city, including the historic center. The neighborhood is peaceful, safe and within walking distance to diverse dining options and parks, offering guests both convenience and tranquility.
Guests generally praise the spacious and clean rooms, often highlighting the comfortable beds and pleasant views. Daily housekeeping ensures the rooms remain tidy, although the hotel's decor and fittings do feel somewhat dated with some areas showing noticeable wear and tear. The well-maintained rooms, despite their need for modernization, offer a level of basic comfort that's appreciated by many visitors.
The breakfast at New Hotel Charlemagne receives mixed reviews. While many appreciate the wide variety and hearty options, some find the quality and value not up to par given the additional cost. The convenience of in-room breakfast service on weekends is a notable perk, though the breakfast room itself has faced criticism for its ambiance and staffing issues.
On the cleanliness front, reviews are generally positive, especially regarding room and bathroom cleanliness. However, issues with old and stained carpets suggest room for improvement in deep cleaning and maintenance. The staff's commitment to cleanliness and daily room organization does contribute significantly to a pleasant stay.
Service at the hotel stands out as a key strength with staff noted for their friendliness, professionalism and attentiveness. The reception team especially is commended for their helpful nature, ensuring guests feel welcome from check-in to check-out. Housekeeping also contributes positively by keeping rooms orderly and clean.
The hotel offers free WiFi, though guest experiences vary. Some find the connection excellent, while others report slow speeds and intermittent connectivity issues. Parking options are another asset with both underground and secure on-site facilities available. Although space is limited and not reservable in advance, the availability of free parking is a definite advantage.
Beds at the New Hotel Charlemagne are generally comfortable, receiving favorable comments for providing a restful night's sleep. However, there are occasional remarks about small or lumpy mattresses, indicating some variability in guest experiences.
As a four-star hotel, New Hotel Charlemagne elicits mixed reactions. While its location, service and some amenities align with its rating, certain aspects, like outdated infrastructure and specific maintenance issues, fall short of four-star expectations. Yet, for business travelers, the hotel's proximity to European institutions, soundproofed rooms and well-equipped business center make it a strong contender for those seeking convenience and functionality during their stay in Brussels.
In summary, New Hotel Charlemagne offers an excellent location, attentive service and basic comforts, making it a worthwhile option for those prioritizing convenience, especially business travelers, despite some areas needing renovation and improvement.
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Guests generally praise the spacious and clean rooms, often highlighting the comfortable beds and pleasant views. Daily housekeeping ensures the rooms remain tidy, although the hotel's decor and fittings do feel somewhat dated with some areas showing noticeable wear and tear. The well-maintained rooms, despite their need for modernization, offer a level of basic comfort that's appreciated by many visitors.
The breakfast at New Hotel Charlemagne receives mixed reviews. While many appreciate the wide variety and hearty options, some find the quality and value not up to par given the additional cost. The convenience of in-room breakfast service on weekends is a notable perk, though the breakfast room itself has faced criticism for its ambiance and staffing issues.
On the cleanliness front, reviews are generally positive, especially regarding room and bathroom cleanliness. However, issues with old and stained carpets suggest room for improvement in deep cleaning and maintenance. The staff's commitment to cleanliness and daily room organization does contribute significantly to a pleasant stay.
Service at the hotel stands out as a key strength with staff noted for their friendliness, professionalism and attentiveness. The reception team especially is commended for their helpful nature, ensuring guests feel welcome from check-in to check-out. Housekeeping also contributes positively by keeping rooms orderly and clean.
The hotel offers free WiFi, though guest experiences vary. Some find the connection excellent, while others report slow speeds and intermittent connectivity issues. Parking options are another asset with both underground and secure on-site facilities available. Although space is limited and not reservable in advance, the availability of free parking is a definite advantage.
Beds at the New Hotel Charlemagne are generally comfortable, receiving favorable comments for providing a restful night's sleep. However, there are occasional remarks about small or lumpy mattresses, indicating some variability in guest experiences.
As a four-star hotel, New Hotel Charlemagne elicits mixed reactions. While its location, service and some amenities align with its rating, certain aspects, like outdated infrastructure and specific maintenance issues, fall short of four-star expectations. Yet, for business travelers, the hotel's proximity to European institutions, soundproofed rooms and well-equipped business center make it a strong contender for those seeking convenience and functionality during their stay in Brussels.
In summary, New Hotel Charlemagne offers an excellent location, attentive service and basic comforts, making it a worthwhile option for those prioritizing convenience, especially business travelers, despite some areas needing renovation and improvement.
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Located in the heart of Brussels' European quarter, New Hotel Charlemagne is strategically placed for both business travelers and tourists. Just steps away from important European institutions like the European Commission and the European Parliament, the hotel is exceptionally convenient for those conducting business in the area. The neighborhood is well-served by public transportation with Schuman metro station and various bus stops only a few minutes' walk away. This allows for easy access to other parts of the city, including the historic center, which is a short metro ride away.
The area surrounding the hotel is peaceful and safe, offering a quiet retreat from the busier parts of Brussels. A variety of restaurants, bars and parks are within close proximity, providing options for dining and relaxation. Guests have frequently highlighted the excellent location, emphasizing the convenience of being near transportation hubs and European institutions while also being able to enjoy tranquil surroundings.
Overall, the combination of a prime location, good connectivity and a quiet neighborhood makes New Hotel Charlemagne an attractive choice for visitors looking to explore Brussels or attend to business in the European district.
The breakfast offerings at New Hotel Charlemagne have garnered mixed reactions from guests. On the positive side, many found the breakfast to be very good, hearty and offering plenty of choices. Several guests appreciated the good and varied selection available at the buffet, noting it was well-stocked and satisfying. The option to have breakfast served in-room on weekends was also mentioned favorably.
However, opinions on the value for money were divided. Some guests felt that the breakfast, priced at around €15 to €20, was worth it, while others criticized it as too expensive and not justifying the cost. Common complaints included the poor quality of pastries, dried and hard scrambled eggs and limited variety of food choices. The breakfast room itself also received criticism for being dark and inadequately staffed with items like eggs and bacon running out early.
In summary, while the breakfast at New Hotel Charlemagne was good and even excellent for some, others found it lacking in quality and variety and not worth the extra cost.
New Hotel Charlemagne offers rooms that are generally spacious and comfortable with many guests praising their size and cleanliness. Some rooms feature pleasant views, modern bathrooms and cozy, welcoming designs. However, it’s clear that the hotel’s furnishing and decor are dated, often reminiscent of the 70s and many areas including furniture and equipment show significant wear and tear.
Although some rooms have been refurbished, other areas require substantial renovation with issues like outdated fittings, dirty windows and visible wear on carpets and paintwork. Rooms without air conditioning can become uncomfortably warm and some guests have encountered maintenance issues such as broken lamps, limescale and poorly functioning heating systems.
The location of the hotel receives consistently positive feedback. It is celebrated for its close proximity to the European institutions, metro and train stations, providing easy access to the city center. Guests also appreciate the peaceful and quiet neighborhood.
The hotel's service is described as friendly and efficient with daily cleaning ensuring rooms remain tidy and orderly. However, some reviewers mention inconsistencies, including the occasional need for room changes due to noise or cleanliness issues.
In summary, while the New Hotel Charlemagne scores high on location, room size and cleanliness, it falls short in maintaining its facilities and modernizing its decor. For those prioritizing convenience and basic comfort over luxury, it remains a good option.
New Hotel Charlemagne is a blend of comfort and quality when it comes to their beds. Many guests have highlighted the beds as top-notch, clean and offering a comfortable sleep experience. The bedding is applauded for being clear and soft, contributing to the overall coziness. A significant number of reviews appreciated the super comfortable beds with some specifically describing the beds as big and very comfortable, featuring soft mattresses that add to the comfort.
However, it's worth noting that not all feedback is entirely positive. Some guests mentioned that the beds can be small and narrow, which might not be ideal for those who favor more space. There were occasional comments about lumpy and worn-out mattresses that require replacement and a few found the beds and pillows to be uncomfortable overall. Despite these mixed reviews, the prevailing sentiment leans towards the beds being mostly clean and comfy, making for a pleasant stay for many.
The guest reviews on the cleanliness of New Hotel Charlemagne reflect a mixed experience. Generally, the rooms and bathrooms are commended for their cleanliness with many guests describing the hotel as clean, very clean and even spotless. Daily housekeeping is noted positively, ensuring clean and organised spaces and contributing to overall excellent cleanliness. A few reviews mention clean and comfortable beds, adding to a pleasant stay.
However, numerous reviews also highlight significant issues, particularly with the state of the carpets, which are described as old, worn, stained and sometimes smelly. These carpets, alongside occasional mentions of dirty pillows and dusty surfaces, suggest that improvements in deep cleaning and maintenance are needed. Some guests indicated that the rooms had areas that were not well cleaned with specific issues like dirty carpets, unclean floors and lingering unpleasant smells.
In addition to the carpet concerns, several reviews indicate that the hotel might benefit from refurbishment, pointing to outdated rooms and elements like a broken refrigerator and plumbing issues. Despite these drawbacks, the core cleanliness of the rooms and the attentiveness of the staff seem to provide a generally acceptable level of comfort for most guests.
At New Hotel Charlemagne, guests consistently highlight the outstanding service provided by the hotel's staff. Reviewers frequently mention the friendliness, warmth and professionalism of the personnel, particularly lauding their helpful and accommodating nature. The reception team, in particular, is noted for their attentiveness and availability, ensuring a pleasant and welcoming atmosphere from check-in to check-out.
Housekeeping also receives positive remarks for maintaining clean and organized rooms, contributing to an overall comfortable stay. Even the smallest interactions, such as the receptionists' polite and welcoming demeanor, leave a positive impression on guests. Although occasional references are made to less favorable experiences with certain staff members, these instances appear to be exceptions rather than the rule.
Overall, the staff's dedication to providing a high level of customer service significantly enhances the guest experience at New Hotel Charlemagne, making it a recommended choice for travelers seeking friendly and efficient hospitality.
The WiFi at New Hotel Charlemagne has garnered a variety of opinions from its guests. While some visitors have praised the internet connection as excellent and fast, noting that the WiFi is functional and works well, others have encountered issues. Comments reveal instances where the WiFi could be slow, not secure or occasionally lose connection. Some guests reported the WiFi speed as low as 1 Mbps and experienced difficulties with the connection not working properly in their rooms. Despite these mixed reviews, the hotel does offer a free WiFi system, which may meet basic browsing needs but could fall short for those requiring a more robust and secure internet connection.
New Hotel Charlemagne offers a variety of parking options for its guests, featuring both underground and secured on-site facilities. The convenience of having parking spaces directly beneath the hotel is appreciated and the availability of private, free parking adds a layer of comfort for travelers. Several reviews highlight that there is free parking available, though spaces are limited and cannot be reserved in advance, which sometimes results in the parking area being fully occupied.
Although the parking garage is narrow and space is at a premium, the fact that parking is provided free of charge compensates for the limited availability. However, for those who couldn't secure a spot, parking on the surrounding streets is an alternative, though it might prove challenging.
Overall, the hotel’s parking options are characterized by their convenience and security, though potential guests should be aware that parking is based on availability and may be limited during peak times.
New Hotel Charlemagne offers a mix of experiences for its guests. Despite being widely regarded as a four-star establishment, some visitors felt that it fell short of the expected standards for such a rating, particularly in terms of delivery and infrastructure. The overall quality and location of the hotel were highlighted positively, suggesting a generally satisfactory experience in those areas. However, descriptions of the rooms and services frequently mentioned a misalignment with the presumed four-star status, referring to outdated infrastructure and specific issues like unusable showers that did not meet the anticipated standards for comfort and luxury. The perceived value for money was also below expectations with several comments indicating that the pricing seemed excessive compared to the quality provided.
Nestled in the heart of the European quarter, the New Hotel Charlemagne stands out as an exceptional choice for business travelers. Its ideal location with close proximity to EU institutions, business terminals and the European Parliament, ensures easy access for those attending important meetings or events. The quiet and well-connected neighborhood is complemented by nearby parking lots and excellent public transportation options, making commutes around Brussels seamless.
The hotel's spacious club double rooms are praised for their good soundproofing, offering a serene environment to prepare for meetings. Business travelers will find the business center and meeting rooms conveniently located near the Commission's offices and the train station, which boasts a direct connection to the airport. With its blend of quality services and retro charm, the New Hotel Charlemagne caters specifically to the needs of those on business trips, providing a central and well-located hub ideal for both short and extended stays in Brussels.
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Location
The area surrounding the hotel is peaceful and safe, offering a quiet retreat from the busier parts of Brussels. A variety of restaurants, bars and parks are within close proximity, providing options for dining and relaxation. Guests have frequently highlighted the excellent location, emphasizing the convenience of being near transportation hubs and European institutions while also being able to enjoy tranquil surroundings.
Overall, the combination of a prime location, good connectivity and a quiet neighborhood makes New Hotel Charlemagne an attractive choice for visitors looking to explore Brussels or attend to business in the European district.
Breakfast
However, opinions on the value for money were divided. Some guests felt that the breakfast, priced at around €15 to €20, was worth it, while others criticized it as too expensive and not justifying the cost. Common complaints included the poor quality of pastries, dried and hard scrambled eggs and limited variety of food choices. The breakfast room itself also received criticism for being dark and inadequately staffed with items like eggs and bacon running out early.
In summary, while the breakfast at New Hotel Charlemagne was good and even excellent for some, others found it lacking in quality and variety and not worth the extra cost.
Rooms
Although some rooms have been refurbished, other areas require substantial renovation with issues like outdated fittings, dirty windows and visible wear on carpets and paintwork. Rooms without air conditioning can become uncomfortably warm and some guests have encountered maintenance issues such as broken lamps, limescale and poorly functioning heating systems.
The location of the hotel receives consistently positive feedback. It is celebrated for its close proximity to the European institutions, metro and train stations, providing easy access to the city center. Guests also appreciate the peaceful and quiet neighborhood.
The hotel's service is described as friendly and efficient with daily cleaning ensuring rooms remain tidy and orderly. However, some reviewers mention inconsistencies, including the occasional need for room changes due to noise or cleanliness issues.
In summary, while the New Hotel Charlemagne scores high on location, room size and cleanliness, it falls short in maintaining its facilities and modernizing its decor. For those prioritizing convenience and basic comfort over luxury, it remains a good option.
Beds
However, it's worth noting that not all feedback is entirely positive. Some guests mentioned that the beds can be small and narrow, which might not be ideal for those who favor more space. There were occasional comments about lumpy and worn-out mattresses that require replacement and a few found the beds and pillows to be uncomfortable overall. Despite these mixed reviews, the prevailing sentiment leans towards the beds being mostly clean and comfy, making for a pleasant stay for many.
Cleanliness
However, numerous reviews also highlight significant issues, particularly with the state of the carpets, which are described as old, worn, stained and sometimes smelly. These carpets, alongside occasional mentions of dirty pillows and dusty surfaces, suggest that improvements in deep cleaning and maintenance are needed. Some guests indicated that the rooms had areas that were not well cleaned with specific issues like dirty carpets, unclean floors and lingering unpleasant smells.
In addition to the carpet concerns, several reviews indicate that the hotel might benefit from refurbishment, pointing to outdated rooms and elements like a broken refrigerator and plumbing issues. Despite these drawbacks, the core cleanliness of the rooms and the attentiveness of the staff seem to provide a generally acceptable level of comfort for most guests.
Staff
Housekeeping also receives positive remarks for maintaining clean and organized rooms, contributing to an overall comfortable stay. Even the smallest interactions, such as the receptionists' polite and welcoming demeanor, leave a positive impression on guests. Although occasional references are made to less favorable experiences with certain staff members, these instances appear to be exceptions rather than the rule.
Overall, the staff's dedication to providing a high level of customer service significantly enhances the guest experience at New Hotel Charlemagne, making it a recommended choice for travelers seeking friendly and efficient hospitality.
Wi-Fi
Parking
Although the parking garage is narrow and space is at a premium, the fact that parking is provided free of charge compensates for the limited availability. However, for those who couldn't secure a spot, parking on the surrounding streets is an alternative, though it might prove challenging.
Overall, the hotel’s parking options are characterized by their convenience and security, though potential guests should be aware that parking is based on availability and may be limited during peak times.
4 Star
Business
The hotel's spacious club double rooms are praised for their good soundproofing, offering a serene environment to prepare for meetings. Business travelers will find the business center and meeting rooms conveniently located near the Commission's offices and the train station, which boasts a direct connection to the airport. With its blend of quality services and retro charm, the New Hotel Charlemagne caters specifically to the needs of those on business trips, providing a central and well-located hub ideal for both short and extended stays in Brussels.
No, New Hotel Charlemagne doesn't have any pool.
No, a spa isn't available at New Hotel Charlemagne.
No, New Hotel Charlemagne doesn't allow dogs.
Yes, parking facilities are available at New Hotel Charlemagne.
No, New Hotel Charlemagne doesn't have a gym.
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