a&o Brussel Centrum
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Summary of reviewsa&o Brussel Centrum garners commendations for its strategic and accessible location. Nestled in a quiet business district near the North train station with easy access to public transportation, it is ideal for both business travelers and event attendees. The serene surrounding parks provide a peaceful escape, while the well-maintained hotel rooms with a beautiful garden further enhance guest satisfaction. However, some guests did note the immediate vicinity's lack of vibrant amenities.
The hotel's breakfast frequently receives high praise for its extensive and delicious buffet, impeccable staff service and organized dining area, making it a standout feature. Although a few guests found it pricey, the majority considered it a highlight of their stay. Dinner experiences are mixed with positive feedback on the friendly staff and cozy atmosphere, though there were suggestions for broader menu selections and more consistent service.
Guests often laud the hotel rooms for their spaciousness, cleanliness and quiet ambiance, complete with essential amenities. Despite the overall positive feedback, there is a consistent call for renovations to update dated decor and improve maintenance. Cleanliness is generally well-regarded, though attention to detail in certain areas, particularly the bathrooms, could be improved.
Staff at a&o Brussel Centrum are frequently praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While there are occasional mentions of mixed experiences, the consensus is overwhelmingly favorable.
WiFi service receives mixed reviews; while many find it fast and reliable, some experience inconsistent coverage. Parking facilities are secure and convenient, though some guests find the costs high and availability limited. The hotel impresses with its provision of EV charging stations, adding to the convenience for electric vehicle users.
For families, the hotel offers a comfortable and practical stay with spacious rooms, kid-friendly facilities and cozy spaces. The large, comfortable beds ensure a restful night’s sleep, contributing to the overall positive impression. Despite occasional firmness, the beds are generally noted for their superior comfort.
In summary, a&o Brussel Centrum stands out for its accessible location, exceptional breakfast, spacious and quiet rooms, friendly staff and thoughtful amenities, making it a commendable choice for a wide range of travelers.
Categories
The hotel's breakfast frequently receives high praise for its extensive and delicious buffet, impeccable staff service and organized dining area, making it a standout feature. Although a few guests found it pricey, the majority considered it a highlight of their stay. Dinner experiences are mixed with positive feedback on the friendly staff and cozy atmosphere, though there were suggestions for broader menu selections and more consistent service.
Guests often laud the hotel rooms for their spaciousness, cleanliness and quiet ambiance, complete with essential amenities. Despite the overall positive feedback, there is a consistent call for renovations to update dated decor and improve maintenance. Cleanliness is generally well-regarded, though attention to detail in certain areas, particularly the bathrooms, could be improved.
Staff at a&o Brussel Centrum are frequently praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While there are occasional mentions of mixed experiences, the consensus is overwhelmingly favorable.
WiFi service receives mixed reviews; while many find it fast and reliable, some experience inconsistent coverage. Parking facilities are secure and convenient, though some guests find the costs high and availability limited. The hotel impresses with its provision of EV charging stations, adding to the convenience for electric vehicle users.
For families, the hotel offers a comfortable and practical stay with spacious rooms, kid-friendly facilities and cozy spaces. The large, comfortable beds ensure a restful night’s sleep, contributing to the overall positive impression. Despite occasional firmness, the beds are generally noted for their superior comfort.
In summary, a&o Brussel Centrum stands out for its accessible location, exceptional breakfast, spacious and quiet rooms, friendly staff and thoughtful amenities, making it a commendable choice for a wide range of travelers.
Hotel with EV Charging Stations
Guests with electric vehicles can utilize the hotel's EV charging stations, including dedicated spots for Tesla vehicles. A notable benefit is that these chargers are available without incurring extra parking costs, and the hotel features a small EV garage.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
About a&o Brussel Centrum
License: 300128-409
Guest Reviews
Location
The hotel is nestled in a quiet and safe neighborhood, predominantly a business district, which ensures a peaceful stay away from the hustle and bustle of central Brussels. For those attending events at the Tour & Taxis Center or needing proximity to offices in the area, the hotel proves to be an ideal choice. Additionally, several parks around the hotel offer a serene escape.
While the central city center, including the main square, is about a 20 to 30-minute walk, guests find the distance manageable and appreciate the walkable nature of the area. The proximity to various modes of transportation further supplements this with the metro, tram and bus services efficiently connecting to the heart of Brussels.
However, some guests note that the immediate vicinity lacks vibrant amenities, highlighting a more business-oriented environment. Despite this, there are local cafes, a grocery market and basic conveniences nearby. Moreover, the hotel itself provides spacious, comfortable and well-maintained rooms with a beautiful garden for relaxation.
Overall, for travelers prioritizing accessibility, convenience and a quiet atmosphere over being in the thick of tourist attractions, a&o Brussel Centrum’s location is highly commendable.
Breakfast
Notably, the breakfast staff received praise for their kindness and attentiveness, contributing to a pleasant dining experience. The breakfast room was lauded for being sufficiently spacious and well-organized, despite occasional feedback about slow restocking and long waits for beverages due to malfunctioning coffee machines.
While most reviews were positive, a few guests felt the breakfast was too expensive if not included in the room rate with some commenting that the quality did not match the €20 price tag. There were mentions of diluted orange juice and limited fruit options on some occasions and a few guests perceived the breakfast as basic or not up to four-star standards. However, these critiques were in the minority.
Overall, the breakfast at a&o Brussel Centrum generally left a positive impression on guests with many citing it as a highlight of their stay.
Dinner
However, several guests have noted the limited options available on the dinner menu and some found the cuisine lacking in quality. There are mentions of long waiting times and understaffing in the dining area, contributing to some frustrations with service efficiency. Additionally, the restaurant and bar have been reported to close during weekends and evenings, leaving guests without dining options within the hotel at certain times.
While the in-hotel dining leaves room for improvement, there is a commendable eatery just across the street that some guests found delightful. With its great bar offering and a reasonably priced, delicious evening menu, the greater vicinity does offer satisfactory dining alternatives. Overall, while the hotel's restaurant could benefit from broader menu selections and more consistent service, the dining experience is enhanced by the friendly staff and the convenience of nearby alternatives.
Rooms
While the rooms are roomy and the beds comfortable, many guests note that the decor and furniture are dated, indicating a need for renovation. The outdated appearance sometimes extends to the bathrooms, which are often described as basic or in need of repairs and modern updates. Issues with room devices, such as non-functioning air conditioners, old television sets and broken fittings, were also reported by several guests.
Despite these drawbacks, the overall cleanliness and maintenance of the rooms were generally satisfactory with housekeeping ensuring that the rooms were kept tidy. The blackout curtains and soundproofing contribute to a good night's sleep, while functional aspects like good water pressure in the showers add to guest comfort.
In summary, the hotel rooms at a&o Brussel Centrum are spacious, clean and equipped with essential amenities, although they would benefit from modernization and better maintenance to meet the expectations of a four-star establishment.
Beds
However, a minority found the beds to be too firm or hard and there were occasional mentions of discomfort with the mattresses and pillows. Despite this, the overall consensus leans heavily towards a positive sleeping experience with the comfort of the beds and bedding being a standout aspect of the guest experience. The rooms themselves also contribute to a comfortable stay, enhancing the appeal of the sleeping arrangements.
Cleanliness
Despite these positive notes, several guests pointed out that the rooms and bathrooms could benefit from renovation with some mentioning outdated furnishings and occasional instances of mold in the bathrooms. There are mentions of minor cleanliness issues, such as dust, hair on the floor and stained carpets, which detract from an otherwise satisfactory experience. While some bathrooms need a more thorough deep clean, others were reported as very clean with good bath pressure.
In summary, while the hotel maintains a good standard of cleanliness, some areas, particularly the bathrooms, require more attention and updates to meet higher expectations.
Staff
Several reviewers note that the front desk staff were exceptionally welcoming upon check-in, contributing to a positive first impression of the hotel. The breakfast and restaurant staff also receive praise for their courteous service. Guests appreciate the staff’s readiness to assist with various needs and their informative advice, particularly concerning directions and local transportation.
There are some mixed experiences with a few guests mentioning instances of unwelcoming or indifferent behavior from certain staff members, especially at the reception. However, these appear to be exceptions rather than the rule, as the general consensus remains overwhelmingly positive. The staff's ability to handle issues promptly and their effort to create a pleasant environment are often highlighted.
Overall, the reviews suggest that the staff at 'a&o Brussel Centrum' play a significant role in enhancing the guest experience, making it a commendable choice for travelers seeking friendly and professional service.
Wi-Fi
Parking
Parking fees range from €20 to €25 per day, which some guests consider expensive. There are also reports of high fees, such as €30 per day and some guests mentioned a total fee of €50 for two nights, pointing out that parking costs are not always clearly communicated. Alternative parking options include public parking and limited free parking for two hours behind the hotel.
The parking garage, though generally well-organized and connected to the hotel, requires separate payment and some guests have noted that it feels small and outdated. Despite its drawbacks, the parking facility is considered adequate, especially given its convenient location directly under the hotel and its secure environment.
Overall, while the parking at the hotel is convenient and integrated into the building, the high costs and occasional lack of availability can be a downside for some visitors.
EV charging stations
Family
Facilities for kids, like a pool table, add to the enjoyment, making the stay not just comfortable but also fun. Furthermore, the hotel offers conveniences such as a self-service mini-market within the premises and a nearby multicultural supermarket, making it easy for families to manage their needs.
Its quiet location, albeit not very close to the station, adds to the appeal for families who might prefer a peaceful environment. The presence of a nice bar and a clean garden also provide additional spaces for relaxation and leisure.
However, a few points to note include some logistical concerns about the hotel's size and occasional issues with specific room arrangements. Despite these minor setbacks, the overall feedback underscores a warm, accommodating environment perfect for families.
4 Star
However, there were several positive aspects highlighted in the reviews. Guests found the hotel comfortable and spacious, which aligns with a four-star experience. The hotel was often described as a solid and decent four-star business hotel, suitable for work-related stays. The overall service was praised as good, indicating that while some details may have been lacking, the service level helped provide a generally satisfactory experience.
The breakfast offerings, though, were often mentioned as below average for a four-star hotel with some guests describing it as cheap. The decor and bathrooms were noted to be somewhat outdated, impacting the perceived quality.
On a brighter note, the hotel was still considered affordable for tourists seeking a short stay, offering reasonable cost for the services provided. Despite the critique, several guests felt that the hotel delivers a four-star experience in its core offerings, showcasing the potential for a comfortable and enjoyable stay with luxurious accommodations.
Overall, a&o Brussel Centrum seems to offer a mixed bag of experiences that align with a four-star standard in some areas while falling short in others.
Business
For those arriving by car, private parking and convenient, paid on-street parking make logistics straightforward. The hotel's proximity to Gare du Nord and easy metro access further enhance its appeal for business guests. Reviews highlight the clean, large lobby and the hotel's overall business suitability, including efficient and helpful staff, making check-in and check-out processes seamless. With its functional exhibition space, well-furnished meeting rooms and executive lounges, a&o Brussel Centrum has established itself as an excellent choice for professionals needing a reliable base in Brussels.
Additionally, it caters well to those attending events such as concerts with satisfactory overnight stays and good prices noted during major events like the Coldplay concert. The blend of professional amenities and accessibility makes it a standout option for both short business trips and extended stays.
Romantic
No, a&o Brussel Centrum doesn't have any pool.
No, a spa isn't available at a&o Brussel Centrum.
No, a&o Brussel Centrum doesn't allow dogs.
Yes, parking facilities are available at a&o Brussel Centrum.
Yes, a&o Brussel Centrum has a gym.
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