Hotel D' Leon
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Summary of reviewsHotel D' Leon is widely praised for its central and convenient location, allowing easy access to the city center and various attractions. Guests appreciate its proximity to main roads and the comfortable environment it provides. The hotel's central placement is a significant asset, despite some concerns about road noise and occasional feelings of insecurity in the surrounding area. The overall ambiance is enhanced by the hotel's aesthetic appeal and good facilities, although car access can be challenging.
The breakfast at Hotel D' Leon is a standout feature, consistently receiving high marks for its delicious, varied and generous buffet offerings. Guests appreciate the excellent value and quality, even though there are occasional mentions of service issues and the additional cost for some reservations.
The dining experience extends beyond breakfast with many guests lauding the dinner for its exceptional taste, quality and presentation. The restaurant's well-set environment and varied menu are well-received, although some find the tables too close for comfort and the prices on the higher side.
Rooms at Hotel D' Leon are generally comfortable, clean and spacious, especially the newly renovated ones. While most guests sleep well, thanks to comfortable beds and thorough cleanliness, there are some reports of inconsistencies such as outdated rooms, noise and occasional cleanliness issues.
Cleanliness is a strong point for Hotel D' Leon with most guests finding the rooms and common areas immaculate. Daily cleaning routines, friendly staff and well-maintained facilities contribute to an overall positive experience, despite minor areas for improvement like bathroom size and amenities.
The staff at Hotel D' Leon receive overwhelming praise for their attentiveness, friendliness and kindness. Notable mentions of staff members illustrate the hotel's commitment to excellent customer service with the reception team being particularly commendable. While high workloads sometimes limit personalized attention, the overall service remains a highlight.
The pool area is admired for its beauty and pleasant ambiance, adding a relaxing dimension to guests' stays. Extended hours and the appealing setup make it a popular feature, though occasional maintenance issues, limited access during events and cleanliness at times detract from the experience.
Finally, the beds are frequently highlighted for their comfort, contributing to restful nights. Most reviews commend the large, soft and inviting beds, despite a few isolated complaints about mattress firmness and room cleanliness.
Overall, Hotel D' Leon offers a commendable stay with strong points in its location, dining options, room comfort, cleanliness and staff service. Some areas for improvement exist, but the general sentiment is overwhelmingly positive.
Categories
The breakfast at Hotel D' Leon is a standout feature, consistently receiving high marks for its delicious, varied and generous buffet offerings. Guests appreciate the excellent value and quality, even though there are occasional mentions of service issues and the additional cost for some reservations.
The dining experience extends beyond breakfast with many guests lauding the dinner for its exceptional taste, quality and presentation. The restaurant's well-set environment and varied menu are well-received, although some find the tables too close for comfort and the prices on the higher side.
Rooms at Hotel D' Leon are generally comfortable, clean and spacious, especially the newly renovated ones. While most guests sleep well, thanks to comfortable beds and thorough cleanliness, there are some reports of inconsistencies such as outdated rooms, noise and occasional cleanliness issues.
Cleanliness is a strong point for Hotel D' Leon with most guests finding the rooms and common areas immaculate. Daily cleaning routines, friendly staff and well-maintained facilities contribute to an overall positive experience, despite minor areas for improvement like bathroom size and amenities.
The staff at Hotel D' Leon receive overwhelming praise for their attentiveness, friendliness and kindness. Notable mentions of staff members illustrate the hotel's commitment to excellent customer service with the reception team being particularly commendable. While high workloads sometimes limit personalized attention, the overall service remains a highlight.
The pool area is admired for its beauty and pleasant ambiance, adding a relaxing dimension to guests' stays. Extended hours and the appealing setup make it a popular feature, though occasional maintenance issues, limited access during events and cleanliness at times detract from the experience.
Finally, the beds are frequently highlighted for their comfort, contributing to restful nights. Most reviews commend the large, soft and inviting beds, despite a few isolated complaints about mattress firmness and room cleanliness.
Overall, Hotel D' Leon offers a commendable stay with strong points in its location, dining options, room comfort, cleanliness and staff service. Some areas for improvement exist, but the general sentiment is overwhelmingly positive.
Hotel for Honeymoon
Offers comfortable rooms and essential amenities. Its location provides easy access to local attractions, making it a convenient choice for a honeymoon.
Accessible Hotel
Hotel D' Leon features rooms and facilities for disabled guests and offers wheelchair access. A lift is available for easy movement between floors.
3-Star Hotel
Located in Bucaramanga, this hotel offers a comfortable stay with essential services. Its central location provides easy access to the city's commercial and cultural sites.
Hotel with Indoor Pool
Hotel D' Leon offers an indoor pool with convenient bar service. The facility also includes a sauna room, providing additional relaxation amenities for guests.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
About Hotel D' Leon
License: 72822
Guest Reviews
Location
However, there are recurring mentions of noise due to the hotel's position next to a busy road, which can persist both day and night. Some guests have raised concerns about feeling a sense of insecurity in the surrounding area. Despite this, many found the location to be both excellent and very good, appreciating the easy access to main roads and various city amenities.
The hotel's beautiful appearance and good facilities are also noted, although some find access by car somewhat difficult. Guests seem to value the central location and its closeness to everything, making it a strong point for those looking to explore the city comfortably.
Breakfast
Despite a few mentions of service issues like unclean rooms and non-functioning facilities, the breakfast frequently stands out as a redeeming feature and a key reason for guests' satisfaction. Most guests find the breakfast to be an excellent value for the price of the room. However, some noted that breakfast was not always included in their reservation and considered the additional cost to be high.
Overall, the breakfast at Hotel D' Leon is a highlight for many, complementing the other aspects of their stay and often praised for its quality and variety.
Dinner
The restaurant's environment is also noted for its beauty, often described as very well set up with a good selection of dishes. Guests find the breakfast to be particularly delightful, even when options are limited. Despite the high praise, some guests mention that the tables are positioned too close together and that the service staff is sometimes insufficient.
While the restaurant receives overwhelming approval for its food, service and atmosphere, it's worth noting that several guests felt the prices to be on the higher side. Nonetheless, the overall sentiment suggests that the dining experience at Hotel D’ Leon is a standout feature, resonating with those seeking both quality and aesthetic pleasure in their meals.
Rooms
However, there are some inconsistencies in the room quality. While many rooms have been updated and refurbished, some older rooms are in need of renovation with reports of outdated decor and even damages. Specific issues such as uncomfortable mattresses, dirty jacuzzi tubs and lack of organization in certain rooms have been noted. Additionally, noise at night can be a concern in some areas of the hotel.
Despite these occasional drawbacks, the majority of feedback emphasizes the cleanliness and comfort of the rooms. The staff's friendliness and the overall adequacy of the facilities further enhance the guest experience. It's recommended to request a renovated room to ensure a fresh and modern stay.
Beds
Cleanliness
The facilities of the hotel, including the pool area and common spaces, were also reported to be clean and tidy. Guests appreciated the fresh smelling and impeccably maintained environment, making their stay more pleasant. The reception service and staff earned high marks for their friendliness and willingness to maintain a clean space.
However, a few areas for improvement were mentioned. Some guests pointed out issues like a small and uncomfortable bathroom, a lack of soap in the shower and occasional accumulated dust and stained sheets. There were also mentions of run-down rooms with moisture issues and dirty apartments, as well as limited parking spaces and incomplete kitchen utensils in rented apartments.
Despite these minor drawbacks, Hotel D' Leon remains a commendable choice for those prioritizing cleanliness and friendly service.
Staff
Pool
However, some visitors highlighted issues that might detract from the overall experience. There were instances where the pool looked murky and appeared unclean during early hours. Several guests also indicated that the pool was closed occasionally without prior notice, which led to disappointment. There were also concerns about the pool being rented out for events, potentially limiting access for hotel guests.
While generally well-received, feedback suggests improvements could enhance guest satisfaction, particularly regarding maintenance, communication about pool availability and prioritization of guest access. Despite these occasional setbacks, the pool remains a notable feature of Hotel D' Leon, adding an enjoyable dimension to guests' stays.
Yes, Hotel D' Leon has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel D' Leon.
Yes, Hotel D' Leon welcomes dogs.
Yes, parking facilities are available at Hotel D' Leon.
No, Hotel D' Leon doesn't have a gym.
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