Hotels, Resorts in Santander

Holiday Inn Bucaramanga Cacique, an IHG Hotel

Hotel in Bucaramanga

9.2

Excellent

From C$96

Info

Set in a modern tower building, this unpretentious hotel offers amazing views of Chicamocha National Park.

Summary of reviewsThe Holiday Inn Bucaramanga Cacique, an IHG Hotel, is a highly recommended hotel in Bucaramanga. Guests love the hotel's central location with the biggest mall in the city right beside it and the incredible views of the city from the restaurant and terrace. The breakfast buffet is a standout feature with a wide variety of options, including local cuisine and friendly and helpful staff. The rooms are modern, elegant and very clean with comfortable beds and great views. The hotel's cleanliness is widely commended and the staff is exceptional with friendly, professional and attentive service. The rooftop pool area is beautiful with breathtaking views of the city, although some guests found the pool too small or too cold. The beds are deliciously comfortable, making for a quiet and comfortable stay. Overall, the Holiday Inn Bucaramanga Cacique, an IHG Hotel, is a must-stay hotel in Bucaramanga with exceptional facilities and services that everyone will love.
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Hotel with Swimming Pool

Infinity Pool Rooftop Pool Panoramic View Pool

5-Star Hotel

Luxury Hotel

Hotel Buena Vista

Hotel in Bucaramanga

8.5

Very Good

From C$52

Info Summary of reviewsHotel Buena Vista garners high praise for its central location in Bucaramanga, providing easy access to main roads, restaurants, shops and nightlife. This convenience, coupled with a calm and comfortable ambiance, clean facilities and friendly staff, makes it an excellent choice for both leisure and business travelers. The price-quality ratio is particularly appreciated by those on work trips.

Breakfast at Hotel Buena Vista is frequently commended for its delicious and plentiful offerings, often featuring a substantial variety, including typical local dishes. While some guests note that the breakfast menu could use more diversity, the overall quality and attentive service elevate the morning dining experience. The terrace setting, offering serene city views, adds an extra charm. Dinner receives mixed reviews; some guests find the food delicious and affordable, while others suggest the menu could offer more variety. The terrace's ambiance enhances the dining experience, despite limitations such as the restaurant's small size and specific dish criticisms.

The rooms are widely praised for their comfort, cleanliness, modern amenities and frequent renovations. Guests benefit from attentive cleaning staff, though occasional issues such as musty smells, maintenance imperfections and noise from neighboring rooms were noted. There is a distinct difference between renovated and non-renovated rooms, impacting guest satisfaction.

Impressive cleanliness is a hallmark of the hotel with many guests highlighting the meticulous upkeep of rooms, hallways and common areas. The comfort and cleanliness contribute to the hotel’s peaceful atmosphere, complemented by an attentive and friendly staff, who are noted for their excellent service and readiness to assist.

The wifi service offers a generally reliable connection, though some guests experienced issues with device limits and signal consistency. The spa is a popular feature with guests recommending its services, although suggestions for additional amenities like a sauna were made. The gym, while functional, is noted to be small and could benefit from added equipment.

Hotel Buena Vista's rooftop pool is clean and provides a pleasant spot for relaxation, despite its limited size and early closing time. Noise and space limitations were mentioned, but the rooftop location adds a unique charm. The parking facilities, although available, are narrow and may be inconvenient for some. The hotel's proximity to vibrant nightlife offers entertainment but also leads to noise concerns.

The beds generally receive positive feedback for comfort, although opinions on mattress firmness vary. As a four-star hotel, it is often described as providing excellent quality and value, meeting expectations with its service and amenities, though some feel it leans more towards a three-star rating.

In summary, Hotel Buena Vista offers guests a blend of comfort, convenience and excellent service, positioning it as a commendable choice for travelers despite minor areas for improvement.
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Hotel with Spa

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Hotel Chicamocha

Hotel in Bucaramanga

8.3

Very Good

From C$85

Info Summary of reviewsHotel Chicamocha in Bucaramanga receives commendable reviews for its prime location, offering easy accessibility to local attractions, dining spots, vibrant nightlife and commercial areas, making it an excellent choice for both leisure and business travelers. Guests frequently highlight the convenience and safety of its central position, along with the practicality of on-site parking.

The breakfast buffet has mixed reviews but is often praised for its variety and quality. Guests enjoy the generous portions and organization of the spread, although some critique the repetitive nature and limited international options. Dinner experiences follow a similar pattern; many appreciate the delicious and varied menu and commend the attentive service, but some express dissatisfaction with the limited choices and high prices.

Room feedback is mixed as well with many appreciating their spaciousness and comfort. Guests value the cleanliness and basic amenities; however, several reviews signify a need for renovation, pointing out issues like outdated furniture, noisy air conditioning and occasional bathroom problems.

Cleanliness is a standout feature, consistently highlighted for the immaculate state of rooms and facilities. The committed housekeeping staff ensures that high standards are maintained, which significantly enhances the overall guest experience.

The hotel staff is frequently praised for their friendliness and exceptional customer service. Guests appreciate the attentiveness and helpfulness of the staff, often making special mentions of individuals who go above and beyond to provide superior service, contributing to a welcoming and home-like atmosphere.

Free Wi-Fi is available but receives mixed feedback. While some guests find it satisfactory, others report inconsistent signal strength and frequent disconnections, indicating room for improvement.

The spa and gym facilities are noted for having potential but suffer from maintenance issues. Guests enjoy the sauna and Turkish bath but often face unavailable services and non-operational equipment. The gym, while accessible, needs equipment updates to improve guest satisfaction.

The pool area gets mixed reviews as well with many enjoying its warmth and cleanliness, but some raising concerns about its small size and occasional maintenance issues.

For family travelers, Hotel Chicamocha provides a peaceful and family-friendly environment with plenty of activities for children, making it suitable for families looking to unwind together. The vibrancy of the surrounding nightlife area is great for those looking to experience local entertainment but may disrupt guests looking for tranquility due to external noise.

Overall, Hotel Chicamocha is appreciated for its excellent location, outstanding staff service and generally positive amenities, although improvements in room updates, dining variety and Wi-Fi reliability could enhance the guest experience.
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Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Sonesta Hotel Bucaramanga

Hotel in Bucaramanga

9.0

Excellent

From C$101

Info Summary of reviewsSonesta Hotel Bucaramanga garners significant praise for its combination of strategic location, excellent amenities and friendly staff. The hotel’s position inside the Caracolí Shopping Center provides unmatched convenience with easy access to shops, restaurants and entertainment venues. Visitors appreciate the modern facilities, comfortable beds, clean rooms and spectacular views from the upper floors. Despite occasional road congestion, the overall sentiment about the location is overwhelmingly positive, enhanced by the helpful and attentive staff.

Breakfast experiences are largely positive with special mention of fresh juices, fruits and regional products. The extensive buffet offers a broad variety of dishes, although some guests noted repetitive options and issues with food temperature. Service efficiency during busy times tends to lag and improvements in variety and specific food items could enhance the experience.

Dinner at the rooftop restaurant, Peregrina, is well-received for its quality food and service, described by some as “prime dining.” The terrace bar and room service add to the positive dining impressions. However, some guests found the evening meal options limited and high-priced and service can be slow at times.

The rooms at the hotel are frequently praised for their spaciousness, modern design and cleanliness. Guests enjoy the well-thought-out amenities, including comfortable beds, spacious bathrooms, coffee makers and refrigerators. Some minor issues include room size for groups and occasional noise, but overall, the rooms provide a cozy and relaxing environment.

Cleanliness is a standout aspect with reviews highlighting the hotel's spotless condition, excellent housekeeping and well-maintained facilities. The staff's friendliness and attention to detail significantly enhance the guest experience, ensuring a welcoming atmosphere throughout the hotel.

Wi-Fi is generally appreciated for being fast and stable, although some guests encountered connectivity issues, particularly in certain areas of the hotel. The gym, while deemed small, offers good machinery and weights, meeting basic workout needs despite some equipment being out of service.

The pool area with its nice ambiance and city views, is popular among guests, though its limited size and restricted operating hours receive some criticism. Cleanliness issues like murky water and maintenance concerns were also noted.

Parking is conveniently accessible and appreciated for being free, although congestion and unclear signage present challenges. The lack of exclusive parking spaces for hotel guests can add to the difficulty.

Sonesta Hotel Bucaramanga is favored by families due to its convenient location and accessible amenities. Rooms are family-friendly, comfortable and the pool is a hit among children. Although some amenities may need improvement, the overall environment is accommodating for family vacations.

Beds are consistently praised for their exceptional comfort with soft, cozy mattresses and pillows contributing to a restful night's sleep. Despite some concerns about room size, the quality of sleep remains a key highlight.

In summary, Sonesta Hotel Bucaramanga offers an excellent blend of convenience, comfort and service, making it a popular choice for business, leisure and family travelers alike.
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Luxury Hotel

Family Friendly Hotel

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Outdoor Pool

Hotel Internacional La Triada

Hotel in Bucaramanga

8.6

Very Good

From C$54

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Boutique-style Hotel

Hotel for Honeymoon

Hotel with Spa

Hotel Campestre Palmas del Zamorano

Hotel in San Gil

9.3

Excellent

From C$56

Info Summary of reviewsHotel Campestre Palmas del Zamorano garners high praise for its serene and beautiful location, which offers breathtaking views and close proximity to popular tourist attractions while maintaining tranquility. The picturesque natural surroundings and peaceful environment make it an ideal spot to unwind, despite some minor challenges in accessing the hotel due to steep, unpaved roads and lack of clear signage. The effort to reach the hotel is often deemed well worth it for its splendid setting and tranquil atmosphere.

Guests are consistently impressed with the hotel's breakfast, which is frequently described as excellent, delicious and served in an enjoyable open-air dining area. The attentive service and scenic views contribute to a standout morning meal experience, enhancing the charm of the luxurious suites. The dinner options also receive high marks for their taste, variety and reasonable pricing with many enjoying the picturesque dining ambiance by the pool overlooking the mountains. The friendly and courteous staff further elevate the dining experience.

Accommodations at the hotel are praised for their spaciousness, cleanliness and comfort, especially the luxurious suites featuring private pools and king-size beds with high-quality linens. Rooms offer scenic views, large windows and private patios, contributing to a pleasurable stay. While some guests noted issues in the regular rooms—such as outdated bathrooms, insufficient water pressure and hard mattresses—the overall feedback remains positive. The exceptional cleanliness and well-maintained facilities ensure a welcoming environment.

The hotel staff receives outstanding commendations for their attentiveness and warmth, making guests feel well cared for throughout their stay. The dedication of the entire team, including individuals like Mauricio, Jossie, Gilma, Herwin, Oscar, Julian and Esteban, is frequently highlighted. Their excellent service, from hospitality and guidance to thoughtful assistance with bookings and local recommendations, significantly enhances the guest experience.

The inviting pool with its spectacular mountain views, is a popular feature, although some guests noted that it could benefit from better maintenance and more consistent heating. Family-oriented amenities, such as a small soccer pitch and pool table, make the hotel a suitable choice for family gatherings. The attentive and friendly staff, coupled with healthy meals and a soothing atmosphere, contribute to a memorable family-friendly experience.

While the comfort of the beds varies—king-size beds are praised for their comfort, whereas double beds receive mixed reviews—the overall experience at Hotel Campestre Palmas del Zamorano remains highly positive. The hotel's beautiful location, exceptional service, delicious food and welcoming atmosphere make it an attractive destination for a restful and relaxing retreat.
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Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool Private Pool Outdoor Pool

Hotel with Parking

EV charging stations

Hotel Terra Barichara

Hotel in Barichara

9.4

Excellent

From C$99

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Hotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel Dann Carlton Bucaramanga

Hotel in Bucaramanga

8.9

Excellent

From C$99

Info Summary of reviewsHotel Dann Carlton Bucaramanga is highly regarded for its exceptional location in a safe and vibrant neighborhood. Guests appreciate the hotel's accessibility to various dining options, shopping centers, banks and nightlife spots. The convenience of nearby supermarkets, pharmacies and parks adds to its appeal for both leisure and essential activities. Visitors find it easy to explore the city with taxis and public transport readily available.

The hotel’s modern infrastructure and elegant design enhance the central location, contributing to a comfortable and opulent stay. Rooms are spacious, clean and well-appointed with modern amenities, fostering a restful environment. Large, comfortable beds add to the positive room experience. Despite minor issues like noise and occasional outdated fixtures, overall guest feedback is favorable.

Breakfast at the hotel is widely praised for its variety and quality, offering a diverse and delicious selection that caters to both local and international tastes. The rooftop terrace provides a wonderful dining atmosphere with great views, further enhancing the breakfast experience. While some guests note occasional limitations in fruit options, the general consensus is that breakfast is a highlight.

The rooftop pool is another standout feature, providing stunning views of the city and is well-maintained with an enjoyable ambiance. Though the pool area can be small and service sometimes slow, it remains a favorite spot for relaxation. The gym, though receiving mixed reviews, is generally seen as a good facility.

Guests frequently commend the hotel's cleanliness, mentioning the well-maintained facilities and high biosecurity standards. Common areas and rooms are kept tidy, contributing to an overall clean and modern environment.

The hotel's staff is a significant asset, consistently noted for their friendliness, attentiveness and efficiency. From the reception to the spa, the team’s dedication to optimal customer service and their accommodating nature leave a lasting positive impression.

Dining at the hotel receives mixed feedback. While breakfast is highly praised, dinner experiences vary with some guests highlighting delicious and varied offerings and others critiquing the high costs and lack of variety. Service quality can be inconsistent, particularly in the first-floor restaurant.

The spa, featuring excellent facilities like a Turkish bath and sauna, receives high marks, especially for the quality of massages and the friendly, professional staff. Despite occasional service gaps, most reviews reflect a positive and relaxing experience in the spa.

Internet connectivity gets mixed reviews. Many guests find the WiFi reliable and fast, but others experience unstable or weak signals, affecting their overall satisfaction.

Parking is another area needing improvement with guests noting the lot’s poor condition, limited spaces and inconvenient access. Enhancing this facility could significantly improve guest experiences.

Nightlife around the hotel is vibrant with numerous bars, restaurants and shops nearby, offering guests plenty of options for entertainment. However, the lively environment can lead to occasional noise, particularly on weekends.

In summary, Hotel Dann Carlton Bucaramanga offers a blend of convenience, comfort and luxury in a central and secure setting. While there are some areas for improvement, particularly in dining variety, parking and WiFi stability, the overwhelmingly positive reviews highlight the hotel’s strengths in location, cleanliness, staff service and overall guest experience.
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Hotel Taking Steps Towards Sustainability

Hotel with Spa

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Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel Buena Vista Express

Hotel in Bucaramanga

8.4

Very Good

From C$52

Info Summary of reviewsHotel Buena Vista Express is highly regarded for its prime urban location, offering easy access to major city sites, public transportation and key areas like the Cacique Shopping Center. The convenience is further elevated by friendly staff and excellent vistas from the hotel. While some guests have expressed concerns about safety and noise in the surrounding commercial area, the central positioning remains a major draw for travelers looking to explore Bucaramanga.

Breakfast at the hotel gets mixed reviews. Many guests find it delicious, fresh and varied with high-quality options and a pleasant dining atmosphere by the pool. Nonetheless, some guests feel that the breakfast can become repetitive and limited, occasionally citing issues with portion sizes and variability.

The dining experience largely receives positive feedback for the quality and taste of the food, especially highlighting dishes like ceviche and Turkish offerings. However, improvements are suggested for the variety and service efficiency, as some guests experienced long waits and mismatches with their orders.

Room accommodations are overall positively reviewed with many guests appreciating the cleanliness, comfort and spaciousness of the rooms. While noise, maintenance and size issues are occasionally mentioned, the general sentiment is that the rooms provide a homely and comfortable environment. Cleanliness is a notable strong point with the hotel maintaining a high standard of hygiene in both rooms and common areas despite some minor lapses.

The staff at Hotel Buena Vista Express receive consistent praise for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience.

WiFi connectivity, unfortunately, falls short with numerous guests reporting weak or inconsistent signals, particularly in guest rooms and pool areas. This is an area that requires improvement.

The pool and associated amenities receive generally favorable reviews, noted as being a relaxing and well-maintained area. However, some attention to maintenance and cleanliness is suggested to address minor issues like broken tiles or occasional dirtiness.

Parking offers security and convenience with valet service, but limited space and operational constraints during busy times can be problematic. Street parking is an alternative, though it doesn't fully mitigate the challenges faced within the hotel premises.

Families find Hotel Buena Vista Express suitable for their needs, enjoying a secure and family-friendly environment. The hotel's proximity to nightlife, while a plus for some, can be a drawback for those sensitive to noise with lively surroundings sometimes impacting sleep quality.

While beds receive mixed feedback—many praise their comfort, others find them uncomfortably firm or note cleanliness issues—the overall bedding experience is mostly positive.

In summary, Hotel Buena Vista Express exceeds expectations for a three-star establishment, often feeling akin to a four-star experience with its strong service, location, cleanliness and dining quality. Areas for improvement include WiFi reliability, breakfast variety, room maintenance and noise management.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel Finca Buenos Aires Barichara

Hotel in Barichara

9.5

Excellent

From C$88

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Club Campestre De Bucaramanga

Resort in Bucaramanga

9.3

Excellent

From C$148

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Resort with Gym

Resort near Golf Courses

Resort with Spa

Hotel Roseliere Bucaramanga

Hotel in Bucaramanga

8.7

Very Good

From C$98

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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Punta Diamante Premium Hotel

Hotel in Bucaramanga

8.9

Excellent

From C$167

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Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel Bari Bucaramanga

Hotel in Bucaramanga

9.0

Excellent

Info Summary of reviewsHotel Bari Bucaramanga garners frequent praise for its outstanding location, which is considered ideal for both business and leisure travelers. Situated in a safe, modern and vibrant neighborhood, the hotel offers easy access to restaurants, coffee shops, local parks, shopping centers and major city attractions. This central and peaceful setting enhances the comfort and convenience for its guests.

The hotel’s breakfast stands out as a significant highlight, offering a diverse and generous buffet that includes fresh fruits, eggs, bread, handmade arepas and customized omelettes. Guests appreciate the quality, variety and excellent service, making breakfast a delightful start to their day. The few suggestions for improvement focus on expanding healthy options and the quality of coffee.

Rooms at Hotel Bari Bucaramanga impress with their cleanliness, modern design and spaciousness. The comfortable beds, air conditioning, large TVs with streaming services and balconies in some rooms contribute to a restful and enjoyable stay. High standards of hygiene are consistently maintained with housekeeping frequently commended for their effort. Beautiful city views from upper floors further enhance the room experience.

The staff receives unanimous praise for their friendliness, attentiveness and professionalism. The reception team and kitchen staff members are particularly noted for their warm and helpful demeanor, contributing significantly to the overall positive impression of the hotel. Their dedication to guest satisfaction leaves a lasting positive impact on visitors.

While the dining experience receives mixed reviews, some guests appreciate the high-quality food and diverse menu options. However, limited operating hours and occasional issues with food quality and service suggest room for improvement in this area.

Wi-Fi service at the hotel presents a mixed bag with many guests finding it fast and reliable, while others experience instability and frequent disconnections. This makes it more suitable for casual use rather than for business purposes.

Parking facilities are secure and well-maintained, though logistical improvements are needed. Guests often find the parking space too narrow, particularly challenging for larger vehicles and some criticize the additional charge for parking.

Overall, Hotel Bari Bucaramanga offers excellent value for money with its clean, comfortable rooms, exceptional breakfast, prime location and friendly staff. Despite a few areas needing improvement, the hotel stands out as a commendable choice for travelers looking to explore Bucaramanga.
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Hotel where Extra Health & Safety Measures Have Been Taken

Hotel with Parking

4-Star Hotel

Nativo Glamping

Hotel in Barichara

9.6

Excellent

From C$98

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Hotel Mision Santa Barbara RNT 4799

Hotel in Barichara

9.0

Excellent

From C$99

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Family Friendly Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Hotel for Honeymoon

Casa Guatí

Hotel in Barichara

9.3

Excellent

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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel Sierra de la Cruz

Hotel in Valle de San Jose

9.2

Excellent

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Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel Casa Palosanto

Hotel in Zapatoca

9.5

Excellent

From C$105

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Romantic Hotel

Hotel for Adults Only

Small Hotel

Hotel Mansión Barichara

Hotel in Barichara

9.0

Excellent

From C$116

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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Hotels in Santander