Knights Inn Trevose offers a convenient and accessible location that is highly favored by many guests. Positioned near major exits, it grants easy access to businesses, local attractions, shopping areas, a large mall and diverse dining options, all within walking distance. Parking is noted for its convenience, particularly the ability to park close to rooms. The hotel's location is also ideal for attending specific events, including security training classes and visits to the nearby casino. This strategic placement alongside a competitive price point repeatedly attracts visitors.
The staff at Knights Inn Trevose is a significant highlight, often described as friendly, gracious and attentive. The front desk staff and cleaners, especially a morning staff member named Samita, receive consistent praise for their politeness and willingness to accommodate guest needs. The warm and welcoming atmosphere fostered by the staff contributes positively to the overall guest experience, enhancing the stay despite occasional mentions of inconsistent service.
However, reviews indicate that the condition of the rooms and the cleanliness standards of the hotel need improvement. While many guests appreciated the spacious and comfortable rooms that allowed convenient access with ground-floor parking, cleanliness has been a recurring issue. Some rooms were noted for having unpleasant odors, outdated bathroom fixtures and inconsistent cleanliness—including dirty tubs, stained sheets and non-functional furniture. Reports of unclean walls, hair-covered floors and sightings of insects have also been noted, highlighting a need for better maintenance and hygiene practices.
Mixed feedback was also seen regarding the beds. Positively, some guests found the beds and pillows comfortable with clean bed sheets and attractive bedspreads. However, other reviews pointed to uncomfortable, hard beds and inadequate bedding, such as thin blankets and flat pillows, along with issues like cigarette burns on mattresses and bed bug sightings.
In summary, Knights Inn Trevose offers a convenient location and a friendly staff that enhances the overall stay experience. While rooms can be comfortable and spacious, significant improvements in cleanliness and maintenance are highly sought after to fully meet guest expectations.