Best Western Buffalo Inn & Suites

Buffalo 42.95026000, -78.69322200 , 50 Freeman Rd (Show on Map)


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Summary of reviewsThe Best Western Buffalo Inn & Suites receives positive feedback from guests, largely due to its strategic location, attentive staff, and well-maintained facilities. Visitors frequently highlight the hotel's proximity to the airport, major routes, and local dining options, making it an ideal base for both leisure and business travelers. Its location near attractions such as Niagara Falls and suitability for events like Black Friday shopping further add to its appeal.

Guests appreciate the included breakfast, which offers a satisfying range of options like sausage, bacon, eggs, and waffles, alongside attentive service and a clean dining environment. While some desire more diverse options for dietary needs and fresh brewed coffee, the breakfast is generally seen as a valuable amenity.

Rooms at the hotel are commended for their cleanliness, modern design, and amenities. Visitors consistently report a peaceful and relaxing stay, with the spacious layouts and recent renovations enhancing comfort. Though isolated issues such as stained sheets and a leaking shower were noted, these are exceptions to the overall satisfaction expressed by guests.

The hotel maintains a high standard of cleanliness, from the tidy rooms to the well-kept property. Beds are also frequently described as very comfortable, contributing to restful nights.

Staff members receive high praise for their friendliness and professionalism, with many guests describing a welcoming and supportive atmosphere throughout their stay. This dedication to customer service fosters a pleasant guest experience, which, despite occasional complaints, is generally positive.

Overall, the Best Western Buffalo Inn & Suites offers a commendable stay, balancing a convenient location, clean accommodations, and warm service, making it a favourable option for travelers.
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Hotel with Free Wi-Fi
As part of the Best Western brand, this hotel includes free Wi-Fi. It is a standard amenity ensuring guests can easily access the internet.

Accessible Hotel
This hotel offers ADA mobility accessible rooms designed for easy wheelchair access, including grab rails in the bathrooms for safety. An elevator provides access to all floors, and the property has free onsite self-parking.

3-Star Hotel
This hotel is a popular choice and offers breakfast options. It is also one of the most booked 3-star hotels.

Hotel for Honeymoon

Small Hotel

Room Types
Queen Suite with Sofa Bed - Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom.

Queen Room - Non-Smoking This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Queen Suite with Two Queen Beds and Sofa Bed - Rain Shower/Non-Smoking This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom.

Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom.

Queen Room with Walk-In Shower - Disability Access/Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a flat-screen TV with streaming services, a wardrobe, a carpeted floor and heating. The unit has 1 bed.

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The quadruple room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Queen Suite with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom.

Guest Reviews
Location
The Best Western Buffalo Inn & Suites is consistently praised for its prime location, making it an ideal choice for travelers looking to explore Buffalo and beyond. Guests appreciate its proximity to the airport, noting it is very close and conveniently located for easy access. The hotel is also within walking distance of various restaurants, adding to its appeal for those looking to explore local dining options. The location is described as exceptionally good and convenient for both Black Friday shopping and exploring nearby attractions such as Niagara Falls. The ease of reaching the hotel from major routes, while avoiding direct traffic, is highlighted as a notable advantage. Additionally, visitors commend the hotel's staff for their friendliness, cleanliness, and the comfort of the accommodations, further enhancing the overall experience.

Breakfast
The breakfast experience at Best Western Buffalo Inn & Suites offers a mix of satisfying options and some room for improvement. Guests generally find the breakfast spread to be good and delicious, with particular praise for the warm options such as sausage, bacon, eggs, waffles, and potatoes available from 6:30 to 9:30. The variety of the breakfast selection is often described as great, with dishes that are well-served and satisfying. Many guests appreciate the attentive and friendly staff who ensure that the breakfast area is clean and well-stocked. The inclusion of breakfast as part of the stay is positively noted, and for many, it exceeded expectations at the offered price.

However, some reviews suggest areas that could benefit from enhancement. There are mentions of limited options for those with dietary concerns such as diabetes, and a desire for more diversity, including the addition of vegetables and fresh fruit. The absence of fresh brewed coffee and various egg options is also noted. While the breakfast is often satisfactory, occasionally it is described as merely adequate or just okay. Overall, the breakfast is a convenient amenity with potential to be even more appealing to a broader range of guests.

Rooms
The guest reviews of the Best Western Buffalo Inn & Suites overwhelmingly highlight the cleanliness and comfort of the rooms. Many guests noted that the rooms were immaculate and very clean, contributing to a peaceful and relaxing stay. Quietness was also a common theme, with several guests appreciating the tranquil atmosphere combined with modern and comfortable amenities. The rooms are described as spacious, offering ample space for both short and extended stays, although some guests mentioned that certain rooms were on the smaller side. Nevertheless, the thoughtful layout and design were appreciated, with features like sliding glass door showers and smart TVs enhancing the guest experience. The hotel appears to have recently undergone renovations, resulting in cozy and beautifully designed accommodations that meet modern standards. Though a few noted issues such as stained sheets and a leaking shower, these seem to be isolated instances compared to the overall positive feedback regarding the room quality. The inn's convenient location and clean property further contribute to a satisfactory stay, making it a recommended choice for travelers seeking comfort and cleanliness in their accommodations.

Beds
At Best Western Buffalo Inn & Suites, guests frequently highlight the comfort of the beds, often describing them as very comfortable or even super comfortable. Many reviews praise the mattresses and pillows, noting that they contribute to a good night's sleep. Cleanliness accompanies the comfort, with some beds being described as both clean and cozy.

However, not all guests share the same experience, as a few reviews mention beds that were not comfortable or mattresses in need of replacement. Sometimes, a mattress pad was too soft, causing discomfort for certain guests. Despite these occasional critiques, the majority of visitors found the beds suitable for an overnight stay, emphasizing the overall quality of comfort available at the hotel.

Cleanliness
Travelers visiting the Best Western Buffalo Inn & Suites will find a consistently high standard of cleanliness maintained throughout the hotel. Guests have noted that rooms and bathrooms are not only clean but also tidy and well-appointed, ensuring a comfortable stay. The beds are described as comfortable, contributing to a restful night, while the overall environment of the hotel is well-kept and visually appealing. Security measures, such as cameras and key entry doors, enhance the feeling of safety within the establishment. The hotel's structure is regarded as very clean, with particular appreciation for the quality and cleanliness of the bedding. Most visitors find the property immaculate and super clean, with regular upkeep evident in the maintenance of its facilities. Although cleanliness could be improved slightly in areas like the bathroom, the standards set are impressive, especially given its 2-star rating. With its convenient location and updated interiors, this hotel earns commendation for its spotless presentation and neat condition, making it a recommendable choice for those prioritizing cleanliness in their accommodations.

Staff
Visitors to the Best Western Buffalo Inn & Suites consistently commend the hotel staff for their friendliness and professionalism. Guests frequently highlight the kindness and attentiveness of the front desk team, describing them as extremely helpful, sweet, and efficient in customer service. Staff members are noted for their politeness, with a warm and welcoming approach that creates a pleasant atmosphere throughout the guest experience. The young staff is specifically praised for being proactive and available, ensuring that visitors feel well taken care of during their stay. Despite a few isolated incidents of rudeness, the overall impression is one of a team that is genuinely committed to providing excellent service.


No, Best Western Buffalo Inn & Suites doesn't have any pool.

No, a spa isn't available at Best Western Buffalo Inn & Suites.

No, Best Western Buffalo Inn & Suites doesn't allow dogs.

No, parking facilities aren't available at Best Western Buffalo Inn & Suites.

No, Best Western Buffalo Inn & Suites doesn't have a gym.

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