Lenox Hotel and Suites
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Summary of reviewsLenox Hotel and Suites enjoys a highly favorable reputation, primarily due to its prime location and exemplary dining options. Positioned conveniently near Allentown and Elmwood Village, guests find it an excellent base for exploring Buffalo's vibrant downtown, historic sites and cultural venues. The proximity to public transportation and attractions like Niagara Falls further enhances its appeal.
The hotel's on-site restaurant, Lenox Grill, is a standout feature, receiving high praise for its excellent food, service and reasonable prices. Guests particularly enjoy the renowned chicken wings and burgers, complemented by the cozy ambiance of the historic setting. The convenience of having an exceptional dining option within the hotel adds to the overall positive experience, especially for those seeking hassle-free meals.
Rooms at Lenox Hotel and Suites are generally appreciated for their spaciousness and cleanliness with many guests highlighting the blend of vintage charm and modern updates. While there are occasional issues with outdated bathrooms and noise, the overall comfort and cleanliness of the accommodations are well-regarded. The historic charm of the building, alongside consistent daily cleaning services, contributes to a pleasant stay.
The staff's friendliness and professionalism receive frequent commendations, contributing to the warm and welcoming atmosphere of the hotel. While some isolated incidents of unprofessional behavior are noted, the majority of guests report positive interactions, particularly praising individual staff members for their exceptional service.
Parking facilities are positively reviewed with ample free parking spaces providing ease and convenience. The safe, well-managed lots add to the stress-free experience. The nightlife around the hotel is another highlight with numerous dining and bar options within walking distance, making it ideal for those looking to explore the local scene.
Wi-Fi at the hotel receives mixed reviews with some guests noting reliable connectivity in public areas while others experience inconsistent service in rooms. Despite this, the hotel maintains a generally favorable standing among business travelers, offering work-friendly spaces and proximity to key business hubs like the University at Buffalo Downtown Campus.
The hotel is also noted for being dog-friendly, allowing pets at a reasonable extra cost. This accommodating approach makes it a preferred choice for guests traveling with their furry companions.
Overall, Lenox Hotel and Suites is celebrated for its strategic location, outstanding dining options, clean and spacious rooms, friendly staff and pet-friendly environment, making it a delightful option for a variety of travelers.
Categories
The hotel's on-site restaurant, Lenox Grill, is a standout feature, receiving high praise for its excellent food, service and reasonable prices. Guests particularly enjoy the renowned chicken wings and burgers, complemented by the cozy ambiance of the historic setting. The convenience of having an exceptional dining option within the hotel adds to the overall positive experience, especially for those seeking hassle-free meals.
Rooms at Lenox Hotel and Suites are generally appreciated for their spaciousness and cleanliness with many guests highlighting the blend of vintage charm and modern updates. While there are occasional issues with outdated bathrooms and noise, the overall comfort and cleanliness of the accommodations are well-regarded. The historic charm of the building, alongside consistent daily cleaning services, contributes to a pleasant stay.
The staff's friendliness and professionalism receive frequent commendations, contributing to the warm and welcoming atmosphere of the hotel. While some isolated incidents of unprofessional behavior are noted, the majority of guests report positive interactions, particularly praising individual staff members for their exceptional service.
Parking facilities are positively reviewed with ample free parking spaces providing ease and convenience. The safe, well-managed lots add to the stress-free experience. The nightlife around the hotel is another highlight with numerous dining and bar options within walking distance, making it ideal for those looking to explore the local scene.
Wi-Fi at the hotel receives mixed reviews with some guests noting reliable connectivity in public areas while others experience inconsistent service in rooms. Despite this, the hotel maintains a generally favorable standing among business travelers, offering work-friendly spaces and proximity to key business hubs like the University at Buffalo Downtown Campus.
The hotel is also noted for being dog-friendly, allowing pets at a reasonable extra cost. This accommodating approach makes it a preferred choice for guests traveling with their furry companions.
Overall, Lenox Hotel and Suites is celebrated for its strategic location, outstanding dining options, clean and spacious rooms, friendly staff and pet-friendly environment, making it a delightful option for a variety of travelers.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This hotel offers suite accommodations and meeting facilities. It provides a comfortable environment for business travelers and events.
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Situated in a prime spot, Lenox Hotel and Suites boasts an enviable location that caters to diverse interests and needs. Guests frequently highlight its excellent proximity to key landmarks such as Allentown and Elmwood Village, both known for their vibrant atmospheres rich with dining and shopping options. The central positioning allows visitors to easily explore historic sites and the lively downtown Buffalo area. Many reviewers appreciate the convenience, noting that it's a pleasant walk to popular restaurants, bars and cultural venues, including the KeyBank Center and various museums.
The hotel's adjacency to public transportation facilitates easy exploration of Buffalo’s attractions, including the renowned Niagara Falls. The historic charm of the building itself also adds a unique touch to the visitor experience, garnering favorable mentions alongside the location. Overall, the strategic placement of the Lenox Hotel has made it a favored choice for those seeking both convenience and the quintessential Buffalo experience.
Guests at Lenox Hotel and Suites frequently note the absence of an on-site breakfast option, which some find inconvenient. While the hotel itself does not offer breakfast, there are plenty of nearby cafés where guests can enjoy a morning meal. The on-site restaurant, though praised for its quality, does not open until 3 pm, leaving breakfast seekers to look elsewhere. However, a positive highlight mentioned is the availability of complimentary coffee in the lobby, which provides a small morning perk. Additionally, some guests mentioned the presence of a breakfast cart offering drinks and newspapers for purchase, adding a touch of convenience for early risers.
The Lenox Hotel and Suites boasts an outstanding dining experience, making it a standout feature of the hotel. From the moment guests check in, they are welcomed with excellent dinner tips from the knowledgeable reception staff. Conveniently located near popular local spots such as the KeyBank Center and the famous Anchor Bar, the hotel provides easy access for those looking to explore the area while enjoying a meal.
The on-site Lenox Grill, located in the hotel’s basement, receives high praise for its quality food, excellent service and reasonable prices. Guests rave about the Grill's offerings, especially highlighting the best chicken wings in town and the Korean BBQ wings, which are touted as the best in Buffalo. The attached bar and grill also serves delicious burgers and beer with patrons frequently mentioning their incredible flavor.
The historic ambiance of the building adds charm to the dining atmosphere. The convenience of having an excellent restaurant and bar on-site is repeatedly noted, making it an ideal option for solo travelers and those looking for a hassle-free dining experience. Visitors also appreciate the happy hour at the bar and the cozy, dark pub feel of the Lenox Grill.
Overall, Lenox Hotel and Suites exceeds expectations with its exceptional on-site dining, combining historical charm with modern culinary excellence.
Lenox Hotel and Suites offers a range of rooms with varied experiences, predominantly highlighting cleanliness and spaciousness. Many guests appreciated the large, clean rooms that often came with good views, high ceilings and basic amenities such as a fridge, microwave and coffee maker. The rooms are described as comfortable with a homey feel and vintage charm, a blend of old-fashioned elements and modern updates.
However, there are notable drawbacks including small and dated bathrooms, inconsistent heating and occasional noise issues from both within and outside the building. Some rooms had issues with outdated furnishings and appliances, while others suffered from stuffiness or excessive heat. Despite these, many found the accommodations to be acceptable for short stays, appreciating the historical building's architecture and character.
Overall, while the hotel rooms balance between simplicity and comfort, cleanliness and spaciousness remain consistent positive aspects. The hotel seems best suited for those who appreciate a vintage aesthetic and are seeking a clean, spacious and practical place to stay, albeit with some quirks and occasional inconveniences.
Lenox Hotel and Suites receives mixed reviews regarding their beds, though guests largely appreciate their overall comfort. Many reviewers highlight the beds as comfy and the mattresses as very comfortable. Phrases like "super comfortable beds" and "bed was like sleeping on a cloud" point toward a generally positive experience for many guests. The pillows frequently receive commendations for their quality and comfort, adding to the overall positive sleeping arrangements.
However, not all feedback is glowing. Several guests mentioned the beds being uncomfortable, too soft or even lumpy. Issues with noisy and squeaky beds are noted, contributing to less favorable sleep experiences for some visitors. There are also remarks about mattress protectors being absent, which could be a concern for those particular about bedding hygiene.
Reports about bed sizes being smaller than expected and instances of bed bugs also surfaced, reflecting inconsistencies in guest satisfaction. Despite some beds being described as very comfortable and well-maintained, the variability in comfort and bed quality indicates that a stay at Lenox Hotel and Suites might range from excellent to disappointing, depending on the specific room and individual preference.
Lenox Hotel and Suites, despite its old-fashioned charm, stands out for its consistent cleanliness. Many reviews highlight the clean and comfortable rooms that were tidied daily upon request. Guests frequently mention that the rooms are spotless, spacious and equipped with clean towels and quality amenities. The accommodations, though considered small by some, are generally praised for their cleanliness and comfort.
The hotel's age shows through vintage details and fixtures, giving it a unique charm that's well-managed. While some guests noted minor issues like smells in hallways and occasional noise due to thin walls, the dedicated and attentive cleaning services seem to maintain a high standard of hygiene across the property.
Bathrooms received adequate ratings for cleanliness, although there were isolated comments about dust and occasional lapses in thorough cleaning. Overall, the hotel is described as maintaining a neat and safe environment, making it a pleasant place to stay in the city.
The staff at Lenox Hotel and Suites receives generally positive feedback from guests with many highlighting their friendliness, professionalism and helpful demeanor. Guests consistently noted that the personnel, including those at the front desk, were welcoming, polite and prompt in addressing needs. Individuals such as Alex and Rene stood out for their exceptional service, providing useful information and ensuring guests felt at ease.
Despite the predominantly positive reviews, there were occasional mentions of rudeness and unprofessionalism, particularly regarding an older receptionist. However, these instances were outliers compared to the majority of experiences. Guests found the staff to be knowledgeable, accommodating and genuinely interested in making their stay pleasant.
The atmosphere created by the staff, from the front desk to housekeeping and the bar, was frequently described as friendly and warm. This welcoming environment contributed significantly to many guests' overall positive impressions of the hotel. The team’s effort to assist with everything from room keys to local recommendations was appreciated, enhancing the overall experience at Lenox Hotel and Suites.
The reviews for the Wi-Fi at Lenox Hotel and Suites present a mixed picture with some guests highlighting positive experiences while others note significant issues. Complimentary and free Wi-Fi is available and it is described as high speed and reliable in some areas, such as the lobby and lounge. A few guests mentioned that the internet worked well and that the Wi-Fi access was a plus. However, there are consistent reports of spotty and inconsistent Wi-Fi, especially in the rooms and on the upper floors. Some guests experienced initial issues that were not resolved and there were mentions of Wi-Fi passwords not working. Overall, while the Wi-Fi can be strong and reliable in certain parts of the hotel, significant improvements are needed to ensure a consistent and reliable connection throughout all areas.
Lenox Hotel and Suites offers a variety of parking options, which have received predominantly positive feedback from guests. Many reviewers appreciated the free parking provided by the hotel, noting it as a significant convenience. The availability of ample parking spaces both on-site and off-street is frequently highlighted, making it easy for guests to find a spot. Guests also mentioned the convenient location of the parking spaces with spots available right next to or behind the hotel. An additional benefit is the safety of the parking lots, which are well-managed and offer options such as underground parking for secure and easy access.
Despite the largely positive feedback, there are some areas of concern. A few guests encountered limited parking availability during their stays and mentioned issues with street parking. Additionally, there are occasional reports of poorly monitored lots with one unfortunate incident of car theft. However, these instances appear to be exceptions rather than the norm.
Overall, the parking facilities at Lenox Hotel and Suites are well-regarded for their convenience, safety and ample space, contributing to a stress-free experience for most guests.
Located conveniently near Allen Street, the Lenox Hotel and Suites offers a strategic base for those keen to explore the vibrant dining and nightlife scene. The surrounding neighborhood is rich with dining options—guests can find a variety of nice places to eat and a selection of good restaurants, all within walking distance. For nightlife enthusiasts, the proximity to bars and pubs is a highlight with several nearby options including the friendly and welcoming Lenox Grill.
Downtown's dynamic nightlife and historical night events are easily accessible, making the location ideal for both leisure and convenience. The trendy Elmwood Village and other downtown attractions can be reached effortlessly by bus or on foot. Though some guests have mentioned nighttime noise, particularly from neighboring rooms, the overall experience is enhanced by the vibrant and diverse nightlife which includes nightly live band shows in nearby clubs and pubs.
Adding to the charm, the hotel features an old-fashioned pub with a cozy atmosphere, a great spot for socializing without needing to venture far. While the pub might be described as dark by some, it maintains a quaint and inviting feel. For those looking to combine the excitement of the city with historic charm, the Lenox Hotel and Suites offers a commendable location that brings visitors close to both the buzz of the night and the area's cultural landmarks.
The Lenox Hotel and Suites is well-regarded as a suitable choice for business travelers. Featuring large rooms equipped with a desk, ample outlets, a fridge, TV and coffee maker, the hotel provides guests with the necessary amenities for a productive stay. The hotel offers a good value for the price, especially considering its large conference rooms and common areas, which have been described as neat and conducive to successful meetings.
Its proximity to the University at Buffalo Downtown Campus adds to its appeal as a strategic business location. The hotel also boasts good WiFi and various work-friendly spaces, making it a practical option for individuals needing a reliable work-from-home environment. Guests have noted receiving valuable tips for local attractions, including visiting the waterfalls and dining options, enhancing their experience during business trips.
Despite the positive feedback, some areas need improvement, such as elevator maintenance, customer service and IT infrastructure. Additionally, an upgrade to room amenities and staff training would further enhance the business environment. Overall with its functional workspaces and friendly atmosphere, the Lenox Hotel and Suites is recommended for business travel.
Lenox Hotel and Suites stands out as an accommodating destination for pet owners, particularly those traveling with dogs. The hotel is celebrated for its dog-friendly atmosphere, making it an ideal choice for guests who needed a comfortable, welcoming place for both themselves and their furry companions. Pets are allowed with many visitors appreciating that the hotel permits pets at a reasonable extra cost.
Guests consistently describe the facility as pet-friendly, noting the warm and welcoming environment that makes it feel like home. Friendly pets are a common sight with some mentioning a cute, welcoming house dog contributing to the charming and inclusive vibe of the place.
However, it's worth noting that some guests reported noise from barking dogs in the hallways, which can be an inconvenience. Additionally, a few travelers mentioned being surprised by the pet fee. Despite these minor setbacks, overall reviews highlight Lenox Hotel and Suites as a great option for those seeking dog-friendly accommodations.
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Location
The hotel's adjacency to public transportation facilitates easy exploration of Buffalo’s attractions, including the renowned Niagara Falls. The historic charm of the building itself also adds a unique touch to the visitor experience, garnering favorable mentions alongside the location. Overall, the strategic placement of the Lenox Hotel has made it a favored choice for those seeking both convenience and the quintessential Buffalo experience.
Breakfast
Dinner
The on-site Lenox Grill, located in the hotel’s basement, receives high praise for its quality food, excellent service and reasonable prices. Guests rave about the Grill's offerings, especially highlighting the best chicken wings in town and the Korean BBQ wings, which are touted as the best in Buffalo. The attached bar and grill also serves delicious burgers and beer with patrons frequently mentioning their incredible flavor.
The historic ambiance of the building adds charm to the dining atmosphere. The convenience of having an excellent restaurant and bar on-site is repeatedly noted, making it an ideal option for solo travelers and those looking for a hassle-free dining experience. Visitors also appreciate the happy hour at the bar and the cozy, dark pub feel of the Lenox Grill.
Overall, Lenox Hotel and Suites exceeds expectations with its exceptional on-site dining, combining historical charm with modern culinary excellence.
Rooms
However, there are notable drawbacks including small and dated bathrooms, inconsistent heating and occasional noise issues from both within and outside the building. Some rooms had issues with outdated furnishings and appliances, while others suffered from stuffiness or excessive heat. Despite these, many found the accommodations to be acceptable for short stays, appreciating the historical building's architecture and character.
Overall, while the hotel rooms balance between simplicity and comfort, cleanliness and spaciousness remain consistent positive aspects. The hotel seems best suited for those who appreciate a vintage aesthetic and are seeking a clean, spacious and practical place to stay, albeit with some quirks and occasional inconveniences.
Beds
However, not all feedback is glowing. Several guests mentioned the beds being uncomfortable, too soft or even lumpy. Issues with noisy and squeaky beds are noted, contributing to less favorable sleep experiences for some visitors. There are also remarks about mattress protectors being absent, which could be a concern for those particular about bedding hygiene.
Reports about bed sizes being smaller than expected and instances of bed bugs also surfaced, reflecting inconsistencies in guest satisfaction. Despite some beds being described as very comfortable and well-maintained, the variability in comfort and bed quality indicates that a stay at Lenox Hotel and Suites might range from excellent to disappointing, depending on the specific room and individual preference.
Cleanliness
The hotel's age shows through vintage details and fixtures, giving it a unique charm that's well-managed. While some guests noted minor issues like smells in hallways and occasional noise due to thin walls, the dedicated and attentive cleaning services seem to maintain a high standard of hygiene across the property.
Bathrooms received adequate ratings for cleanliness, although there were isolated comments about dust and occasional lapses in thorough cleaning. Overall, the hotel is described as maintaining a neat and safe environment, making it a pleasant place to stay in the city.
Staff
Despite the predominantly positive reviews, there were occasional mentions of rudeness and unprofessionalism, particularly regarding an older receptionist. However, these instances were outliers compared to the majority of experiences. Guests found the staff to be knowledgeable, accommodating and genuinely interested in making their stay pleasant.
The atmosphere created by the staff, from the front desk to housekeeping and the bar, was frequently described as friendly and warm. This welcoming environment contributed significantly to many guests' overall positive impressions of the hotel. The team’s effort to assist with everything from room keys to local recommendations was appreciated, enhancing the overall experience at Lenox Hotel and Suites.
Wi-Fi
Parking
Despite the largely positive feedback, there are some areas of concern. A few guests encountered limited parking availability during their stays and mentioned issues with street parking. Additionally, there are occasional reports of poorly monitored lots with one unfortunate incident of car theft. However, these instances appear to be exceptions rather than the norm.
Overall, the parking facilities at Lenox Hotel and Suites are well-regarded for their convenience, safety and ample space, contributing to a stress-free experience for most guests.
Nightlife
Downtown's dynamic nightlife and historical night events are easily accessible, making the location ideal for both leisure and convenience. The trendy Elmwood Village and other downtown attractions can be reached effortlessly by bus or on foot. Though some guests have mentioned nighttime noise, particularly from neighboring rooms, the overall experience is enhanced by the vibrant and diverse nightlife which includes nightly live band shows in nearby clubs and pubs.
Adding to the charm, the hotel features an old-fashioned pub with a cozy atmosphere, a great spot for socializing without needing to venture far. While the pub might be described as dark by some, it maintains a quaint and inviting feel. For those looking to combine the excitement of the city with historic charm, the Lenox Hotel and Suites offers a commendable location that brings visitors close to both the buzz of the night and the area's cultural landmarks.
Business
Its proximity to the University at Buffalo Downtown Campus adds to its appeal as a strategic business location. The hotel also boasts good WiFi and various work-friendly spaces, making it a practical option for individuals needing a reliable work-from-home environment. Guests have noted receiving valuable tips for local attractions, including visiting the waterfalls and dining options, enhancing their experience during business trips.
Despite the positive feedback, some areas need improvement, such as elevator maintenance, customer service and IT infrastructure. Additionally, an upgrade to room amenities and staff training would further enhance the business environment. Overall with its functional workspaces and friendly atmosphere, the Lenox Hotel and Suites is recommended for business travel.
Dog Friendly
Guests consistently describe the facility as pet-friendly, noting the warm and welcoming environment that makes it feel like home. Friendly pets are a common sight with some mentioning a cute, welcoming house dog contributing to the charming and inclusive vibe of the place.
However, it's worth noting that some guests reported noise from barking dogs in the hallways, which can be an inconvenience. Additionally, a few travelers mentioned being surprised by the pet fee. Despite these minor setbacks, overall reviews highlight Lenox Hotel and Suites as a great option for those seeking dog-friendly accommodations.
No, Lenox Hotel and Suites doesn't have any pool.
No, a spa isn't available at Lenox Hotel and Suites.
Yes, Lenox Hotel and Suites welcomes dogs.
Yes, parking facilities are available at Lenox Hotel and Suites.
No, Lenox Hotel and Suites doesn't have a gym.
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