Foresterie Lombarde B&B Villa Ambra enjoys widespread praise from guests for its serene location, excellent breakfast offerings, charming dining experiences, and exceptional accommodations. Situated in a tranquil residential area near Milan, the villa offers a peaceful retreat while maintaining easy access to city attractions and events, making it ideal for those looking to unwind in a picturesque neighborhood.
Breakfast at the B&B is frequently highlighted as a standout feature, with guests appreciating the homemade delights and extensive variety of sweet and savory options, including freshly baked pastries and customizable croissants. These offerings consistently exceed expectations, providing a memorable start to the day.
Dinner at Villa Ambra is also well-received, with the opportunity to dine by the pool adding to the tranquil ambiance. The meals are crafted with fresh ingredients, and the attentive staff often provide excellent recommendations, enhancing the dining experience with a mix of delicious flavors.
Accommodation at the B&B is consistently praised for being spacious, modern, and exceptionally clean, with rooms offering comfortable amenities like air conditioning and refrigerators. Guests enjoy the cozy and elegant furnishings, as well as luxurious extras such as jacuzzis in some rooms, contributing to a relaxing and delightful stay.
Exceptional cleanliness is a hallmark throughout the property, with guests frequently noting the immaculate condition of both rooms and common areas. The pool area, in particular, remains pristine and inviting all year round, serving as a relaxing retreat with its lovely terrace and tranquil atmosphere.
The staff's hospitality greatly enriches the guest experience at Villa Ambra. Desiré, the host, is particularly commended for her warm and personalized care, making guests feel well-cared-for and welcomed. The friendly and attentive service provided by the team enhances the home-like atmosphere, further contributing to a pleasant stay.
In addition to the serene outdoor pool, guests appreciate the comfortable beds, often highlighted for their softness and support, ensuring a restful night's sleep. While a few guests mention minor issues with some mattresses, the overall consensus is positive, underscoring the clean and inviting environment of the B&B.
Ultimately, Foresterie Lombarde B&B Villa Ambra offers a splendid mix of tranquility, comfort, modernity, and thoughtful service, establishing itself as a highly recommended choice for travelers seeking a delightful and relaxing accommodation near Milan.
Voco Milan-Fiere, an IHG Hotel, is a modern and well-designed hotel providing an enjoyable stay for families and individuals alike. Although some guests find the location a bit far from the city center, others appreciate the proximity to the stadium and the easy access to transportation. The hotel's breakfast is exceptional with a variety of options and high-quality products, while the dinner service has mixed reviews. The rooms are stylishly designed, clean and well-maintained with comfortable and spacious beds that guests rave about. The staff are welcoming and accommodating and the cleanliness of the facilities is regularly praised. While the spa and the pool receive mixed reviews, the hotel offers excellent facilities for families, including free activities and a pool table and arcade machines in the lobby. Overall, voco Milan-Fiere by IHG, is a great choice for those looking for a modern and comfortable hotel in Milan.
The Abacus Hotel enjoys numerous accolades across several key areas, providing guests with a well-rounded and generally positive experience. Its strategic location near the Sesto San Giovanni metro station and train station makes it a convenient base for exploring Milan. Guests appreciate its quieter surroundings and excellent connectivity to key attractions, all enhanced by available on-site parking, which adds to its appeal as a convenient hub for city explorations and onward travel.
Breakfast at the hotel receives high praise for its abundance, variety and quality. The extensive buffet offers a rich assortment of sweet and savory options with guests frequently commending the delicious croissants and coffee as standout items. Although there are suggestions for menu enhancements, the overall feedback is positive.
The dining experience at the hotel reflects quality with exemplary service from the kind and elegant staff. While the limited menu and specific dining hours, along with the closure on weekends, present some challenges, the ambiance and reasonable pricing contribute to a generally positive dining experience. Guests looking for more variety can easily explore nearby cafes and eateries.
Room reviews highlight spaciousness, cleanliness and comfort. Many guests find the rooms large, well-maintained and equipped with comfortable beds and modern amenities. Despite some comments regarding outdated decor and occasional noise issues, the rooms offer good value, suitable for both short and extended stays.
Cleanliness standards at the hotel are consistently high with guests praising the spotless rooms, tidy common areas and the diligent housekeeping staff. While minor issues like dust in corners were noted, the overall hygiene is exceptional.
Staff at the Abacus Hotel are lauded for their friendliness, helpfulness and professionalism. Multilingual capabilities and attentive service add to the welcoming atmosphere, making guests feel comfortable and valued throughout their stay.
The complimentary Wi-Fi earns positive remarks for its strong and reliable connection, although minor issues with connectivity on higher floors were mentioned. The gym and pool facilities provide additional amenities, though they would benefit from better maintenance and updates to meet higher standards.
Parking facilities are favorably reviewed for their convenience and security with the underground garage being a significant plus. Guests appreciate the affordable parking options and the direct connection to the hotel via an elevator, adding to the ease of access.
Family-friendly features make the hotel a preferred choice for those traveling with children. Spacious rooms, the indoor pool and a playground are particularly appreciated. The strategic location and practical amenities contribute to a seamless family vacation experience.
The beds are generally praised for their comfort with many guests noting the large, king-size beds and clean bedding enhancing the sleeping experience. Overall, the Abacus Hotel offers a well-balanced stay with its convenient location, high cleanliness standards, friendly staff and comfortable rooms, making it a commendable option for travelers visiting Milan.
Hotel Fiera Rho receives high marks for its strategic and convenient location, particularly beneficial for visitors attending events at the Rho fair and Salone del Mobile fair. Its proximity to key attractions such as the Expo center, major highways and notable shopping centers adds to its appeal, especially for those on business trips or short stopovers. Guests appreciate the quiet and welcoming environment, abundant parking spaces and efficient shuttle services to the Rho fair, further enhancing the hotel's value for money.
The breakfast experience at Hotel Fiera Rho varies with several guests praising the assortment and quality of the morning offerings, describing it as well assorted, great and abundant. Despite some mixed feedback regarding limited choices and occasional issues with buffet maintenance, many find the breakfast satisfying and enjoyable.
The dinner offerings also garner positive remarks with guests enjoying the quality and taste of the meals, particularly the restaurant and pizzeria. However, some reviews mention a desire for a broader menu and noted occasional disappointments with specific dishes and service inconsistencies, including instances when the restaurant and bar were unexpectedly closed.
Room experiences are largely positive with guests noting the spacious, clean and comfortable accommodations. Despite some rooms having dated decor and occasional maintenance issues, the overall cleanliness and room size receive frequent commendations. Additionally, the traditional decor and modern furnishings provide a pleasant stay, but some amenities like minibars and proper insulation could be improved.
Cleanliness is a standout feature of Hotel Fiera Rho with guests frequently praising the spotless rooms and well-maintained facilities. The hotel staff is highlighted for their exceptional service, friendliness and professionalism, significantly enhancing the guest experience. Many reviewers note the team's consistent availability and willingness to help, creating a warm and welcoming atmosphere.
Parking at the hotel is convenient and ample with private, reserved spaces available and the notable feature of parking directly in front of the rooms. This ease of access is consistently appreciated by travelers.
While opinions on bed comfort are mixed with some guests finding the beds satisfactory and others critiquing firmness and outdated bedding, the hotel overall provides a pleasing and practical stay for visitors. The consistent cleanliness, friendly service and strategic location make Hotel Fiera Rho a favored choice among travelers, despite some areas needing improvement.
Radisson Blu Hotel Milan offers a balanced and mostly positive experience, as highlighted by guest reviews across various categories. While located outside the busy central area of Milan, this hotel is praised for its serene and safe suburban setting. It provides excellent connectivity through nearby tram lines and a train station, making access to attractions straightforward. However, some guests find the distance from the city center less convenient, especially given limited dining and entertainment options nearby. For those with cars, the proximity to highways and ample parking facilities is an added advantage.
The breakfast at Radisson Blu Hotel Milan receives high marks for its quality, variety and freshness. Guests enjoy a wide selection of items, including omelettes and pancakes. Despite this, some believe the savory options could be more diverse and the €20 price per person is considered high by some, albeit justified by others due to the buffet's extent and quality. The breakfast service is often praised for its promptness and friendliness.
Dinner reviews are mixed; the bar is well-liked for its excellent service despite occasional lack of atmosphere. The restaurant serves delicious food but faces criticism for slow service, long wait times and a limited menu predominantly featuring pizzas. While the friendliness and efficiency of the staff are consistent, the dining experience could benefit from improved service speed and a more diverse menu.
Guests appreciate the spacious, clean and stylish rooms, noting modern amenities and comfortable beds. However, occasional maintenance issues and specific cleanliness lapses are mentioned. The overall ambiance, effective air conditioning and attentive room service contribute positively to the overall stay.
Cleanliness standards are generally high with thoroughly cleaned rooms and well-maintained common areas. Although some guests noted areas needing improvement, such as room cleaning thoroughness and pool maintenance, the majority found the hotel clean and comfortable.
Staff at Radisson Blu Hotel Milan receive high praise for their friendliness, professionalism and attentive service. Key staff members are frequently mentioned for contributing significantly to positive guest experiences, particularly at the reception and bar.
WiFi services receive mixed reviews, often praised for reliability and speed but occasionally criticized for connectivity issues, particularly on the third floor. The gym is well-equipped, spacious and clean, though some equipment needs modernization. The pool and spa facilities are praised for their quality, though some guests mention maintenance issues and cold water temperatures.
Parking is seen as a strong point with ample secure underground parking and free street options available. However, the parking cost can be considered high and availability of spaces can sometimes be an issue.
Families find the Radisson Blu Hotel Milan ideal, thanks to spacious rooms and suites that comfortably accommodate both adults and children. The professional and attentive staff enhance the family-friendly atmosphere, making it a favorable choice for those traveling with children.
In conclusion, the Radisson Blu Hotel Milan offers a comfortable and well-rounded stay with strong public transport connections, high cleanliness standards, friendly staff and spacious rooms. While some areas like dining services and WiFi connectivity have room for improvement, the hotel provides a generally positive experience for both individual travelers and families.
Novotel Milano Nord Ca' Granda provides guests with a well-rounded experience in Milan, combining convenience, comfort, and hospitality. The hotel's location is a standout feature, situated in a peaceful area with easy access to Milan's public transportation, allowing guests to reach central attractions like the Duomo swiftly. Guests appreciate the hotel's strategic position despite it being slightly removed from the city's hustle and bustle. The proximity to reliable transport and availability of nearby amenities, such as a supermarket and dining options, contribute to the value for money, with clean and comfortable accommodations further enhancing the stay.
Breakfast at the hotel earns high praise for its extensive selection, catering to diverse tastes with a rich buffet. Guests consistently note the hearty, delicious offerings and the friendly service, which starts from early morning until late morning. Despite minor critiques regarding occasional crowding and some food items, breakfast remains a favorite moment for many visitors. The dining experience extends to dinner, with guests appreciating the flavor and quality of dishes served in the hotel's modern restaurant, albeit with some feedback on pricing and menu variety.
Rooms at Novotel Milano Nord Ca' Granda are generally comfortable and spacious, equipped with necessary amenities and soundproofing to ensure a restful night's sleep—ideal for exploring Milan. While there are positive mentions of room cleanliness and cozy beds, there are occasional remarks about outdated furnishings and maintenance issues. These aspects suggest a need for modernization to align with guest expectations, yet the convenience offered by proximity to transport and friendly staff leaves a positive impression.
The staff's friendliness and professionalism significantly elevate the guest experience, with commendations for their helpfulness across various hotel sectors, from reception to housekeeping. Their ability to address issues promptly and make guests feel welcome is frequently highlighted, mitigating some of the hotel's shortcomings.
The hotel's pool is a valuable amenity, providing relief during Milan's warmer months, especially for families. Guests appreciate its management and surrounding garden area, despite some operational limitations. Family travelers find the hotel accommodating with kid-friendly activities and amenities, though rooms can be snug for larger families.
While cleanliness in the hotel is sometimes inconsistent, guests nevertheless recognize the daily housekeeping efforts. The Wi-Fi service presents mixed reviews, with connectivity issues often noted, and the gym facilities are described as lacking in maintenance and equipment functionality.
Parking options are appreciated for their security and convenience, though cost considerations may affect budget-conscious guests. Overall, Novotel Milano Nord Ca' Granda represents a functional and reliable choice for travelers seeking convenience, a friendly atmosphere, and good value while exploring Milan.
NH Collection Milano CityLife enjoys a prime location in a tranquil neighborhood close to essential Milian landmarks and the Portello metro station, offering excellent connectivity to the city. It’s particularly advantageous for business travelers attending events at nearby convention centers like MiCo and Fiera. Despite its slight distance from Milan's nightlife and central attractions, the efficient public transport ensures easy access to the city center. The hotel area is safe and quiet, further amplified by modern facilities and aesthetically pleasing structures, although some surroundings feature construction sites.
Breakfast at the hotel stands out with its extensive array of fresh, sweet and savory options. Guests appreciate the top-quality food, accommodating various dietary needs such as vegan and organic. The attentive and courteous staff, notably individuals like Nicoletta, enhance the breakfast experience. Although some guests find the cost high, the overall feedback highlights breakfast as a major positive feature.
Dinner services are similarly praised for their quality and variety with commendations on the taste and refinement of dishes, especially vegan options. Though the menu is sometimes described as limited and pricey, the general dining experience remains positive, bolstered by an enjoyable aperitivo and a warm atmosphere.
The hotel rooms are repeatedly commended for their spaciousness, modern amenities and cleanliness. Many guests appreciate the stylish decor, soundproofing and comfort of the rooms with upper floors offering stunning city views. Despite occasional feedback about room size and inconsistent cleaning services, the general consensus is favorable.
Cleanliness across the hotel is generally well-maintained with guests frequently praising the pristine condition of rooms and common areas. However, there are instances where guests noted inconsistencies in housekeeping services, indicating a need for more consistent cleaning standards.
The staff at NH Collection Milano CityLife are celebrated for their friendliness, attentiveness and professionalism. Specific members like Paulo, Alberto and Francesco receive special mentions for their exceptional service, contributing significantly to the positive guest experience.
WiFi services receive mixed reviews; while many find the internet reliable and efficient, others encounter weak signals and slow speeds, especially during activities requiring stable connections. Some guests also noted the need to pay for faster internet.
The gym is well-regarded, considered well-equipped and modern, though some suggest minor improvements. The rooftop pool is another highlight, offering breathtaking views and a relaxing atmosphere, despite some concerns about its limited seating, small size and early closure times.
Parking facilities are convenient with easy-to-navigate underground options providing safety and rest. However, the cost of parking, set at 30 euros per day, is considered high by some guests with suggestions for it to be more reasonably priced or included in the stay.
Families find the hotel accommodating and comfortable, though some feel the hotel could offer more entertainment options to better engage children and adults alike. The beds receive largely positive comments for their comfort and quality, though opinions on mattress firmness vary with some guests finding beds too soft or hard.
Overall, NH Collection Milano CityLife is recognized for its strategic location, exceptional breakfast, comfortable and stylish rooms, cleanliness and excellent staff service, making it a commendable choice for both business and leisure travelers in Milan.
Crowne Plaza Milan City by IHG, generally receives glowing reviews from guests, particularly highlighting its superb location, impressive breakfast offerings and the cleanliness and comfort of its rooms.
Located right next to Sondrio Metro Station, the hotel boasts easy access to key destinations like the Duomo Cathedral and Milano Centrale, making city exploration convenient. This prime location, coupled with the efficient public transport system, makes it an ideal choice for both leisure and business travelers.
Guests often praise the breakfast for its variety and quality, offering a hearty and diverse buffet that caters to various dietary needs, including gluten-free and vegan options. While occasionally crowded, the breakfast experience is typically satisfying and well-regarded.
The hotel’s dining options extend to dinner service, where many enjoy the excellent meals and first-class cuisine. The availability of late services and in-room dining add to the convenience, despite some experiences of inconsistency in food quality and service speed.
Rooms at the Crowne Plaza Milan City are noted for their modern decor, spaciousness and cleanliness. The well-maintained state of both rooms and common areas, along with the comfort of amenities like large bathrooms and cozy beds, contribute to an overall positive stay. While some guests mention variability in room sizes and minor maintenance issues, the overall impression remains highly favorable.
Cleanliness is a highlighted strength with meticulous housekeeping maintaining high standards. Guests consistently appreciate the spotless condition and welcoming atmosphere throughout the hotel.
The staff at Crowne Plaza Milan City receive high marks for their professionalism, friendliness and helpfulness. From a smooth check-in process to efficient housekeeping and delightful service in the restaurant and bar, the staff's dedication significantly enhances the guest experience.
Wi-Fi services are generally robust and reliable, although a few guests encountered initial slow speeds.
The hotel's spa and gym facilities are praised for their quiet and cozy environments, though reviews indicate that the spa could benefit from additional amenities and clearer usage guidelines. The gym is clean and functional, suitable for basic workouts, but may lack the comprehensive equipment some guests expect.
Parking is secure and convenient but comes at a high cost and there can be occasional challenges with space availability and access.
Families find Crowne Plaza Milan City accommodating with spacious rooms and family-friendly amenities making it suitable for memorable vacations. Some minor issues with room size and bed comfort were noted, but overall, the hotel is recommended for family stays.
Although not centrally located in Milan's nightlife hub, the on-site bar and nearby bars and pubs provide enjoyable evening entertainment, adding to the hotel's overall appeal.
In summary, Crowne Plaza Milan City by IHG, is well-loved for its strategic location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a fantastic choice for visitors looking to maximize their stay in Milan.
Ramada Plaza by Wyndham Milano generally garners positive reviews across various categories, providing a comfortable and convenient stay for its guests.
**Location:** The hotel is praised for its strategic location, just a short walk from metro stations such as Turro, allowing easy access to Milan's central attractions like the Duomo in about 15-20 minutes. Situated in a tranquil, residential neighborhood, it offers a peaceful retreat with practical amenities including local supermarkets and restaurants. Additionally, its proximity to major highways and ample parking options are appreciated, making it a balanced choice for exploring Milan while enjoying a quiet stay.
**Breakfast:** Guests frequently commend the breakfast for its variety and quality, featuring a mix of sweet and savory items like fresh pastries, bread, cakes, cheeses and fruits. While most reviews are positive, noting a hearty and delicious spread, some guests mention limited options for those with specific dietary needs and find the breakfast room crowded during peak times.
**Dinner:** The on-site dining experiences are characterized by a pleasant atmosphere, especially in the outdoor bar and garden seating. Guests enjoy the quality and taste of meals from the hotel's "La Brasserie" and main restaurant, particularly the cotoletta alla Milanese. However, opinions vary on food consistency and portion sizes with some finding the dinner offerings overpriced and the service occasionally slow or disorganized.
**Rooms:** The spacious rooms, often equipped with balconies and modern amenities, receive high marks for cleanliness and comfort. The rooms are noted for comfortable bedding, air conditioning and functional spaces ideal for families. Despite minor criticisms regarding outdated furniture and occasional maintenance issues, the overall sentiment is positive, highlighting helpful staff and a quiet ambiance.
**Cleanliness:** The hotel's cleanliness is widely praised with guests appreciating the well-maintained rooms and common areas. Daily housekeeping ensures a tidy environment, although some minor issues, such as occasional dust or mold spots, are mentioned.
**Staff:** The staff at Ramada Plaza by Wyndham Milano are described as friendly and professional, contributing significantly to a positive guest experience. While most interactions are positive, there are a few notes of unprofessional behavior or slow service at times.
**Free Wi-Fi:** The Wi-Fi service receives mixed reviews. While it is often described as free and with good speed, many guests report unreliable connections and frequent disruptions, especially on higher floors.
**Gym:** The gym is regarded positively for its cleanliness and well-equipped facilities, providing a modern and spacious environment for workouts.
**Pool:** The outdoor pool is appreciated for its aesthetic appeal and maintenance, being a popular feature in the summer. Nonetheless, it is sometimes critiqued for being too small and crowded with occasional cleanliness issues.
**Parking:** The hotel offers plentiful and secure parking options, praised for their convenience and safety. Both underground and private parking facilities are available, enhancing the overall experience for guests traveling by car.
**Family:** The hotel is noted for its family-friendly amenities, including spacious suites, connecting rooms and child-friendly facilities such as the outdoor pool and kids' menus. While there are a few minor concerns regarding the availability of baby cots and child-specific services, the overall experience for families is positive.
The general consensus from guest reviews is that Ramada Plaza by Wyndham Milano provides a favorable balance of comfort, convenience and service, making it a solid choice for both leisure and business travelers.
Hotel VIU Milan, a Member of Design Hotels is a luxurious, trendy and outstanding five-star hotel located in the vibrant neighborhood of Chinatown. Despite being slightly outside the city center, guests praise the good connections to the center through various tram and metro lines located right next to the hotel. The hotel showcases a modern and stylish design with exceptional, well-maintained facilities like a rooftop pool, spa and fitness center which offer guests an unforgettable experience. The rooftop bar and pool are undoubtedly a highlight of the hotel, boasting stunning panoramic views of the city. However, some guests found the location a bit far from the main attractions, but the proximity to public transport makes it easy to get around. The hotel's breakfast has mixed reviews with some guests finding the buffet limited, while others enjoy the variety and quality. The well-designed and spacious rooms are clean, comfortable and include modern amenities, but some guests experienced issues with housekeeping, room size and temperature control. However, guests love the comfortable beds and appreciate the turn-down service at night. The friendly and accommodating staff go above and beyond to make guests feel at home, providing helpful assistance with booking restaurants and sightseeing. The hotel provides a private parking service, though it comes at a relatively expensive cost. Overall, Hotel VIU Milan, a Member of Design Hotels is a gorgeous, unique, five-star luxury hotel that offers an exceptional and unforgettable experience for all guests.
Litta Palace Milano offers a strategically convenient location on the northern outskirts of Milan, close to highways and the Lainate exit, making it ideal for those visiting nearby areas such as Monza and Como. Shopping enthusiasts will appreciate its proximity to Il Centro shopping center and the Alfa Romeo Museum, while business travelers will find it advantageous for its closeness to Fiera Milano and Malpensa Airport. Despite not being within walking distance to central Milan, public transport options and nearby train stations provide reasonable city connections.
The hotel excels in its breakfast offerings, consistently delighting guests with a hearty, varied and high-quality buffet, featuring a wide range of fresh products, including exceptional coffee. Whether guests have a sweet tooth or prefer savory options, the breakfast caters to all palates. Although some find it not varied enough for children, the generally positive reviews highlight it as a major attraction.
Dinner at the hotel's restaurant is praised for its quality and deliciousness, albeit limited in variety on some nights and closed during the summer. Despite occasional high prices and constraints, guests find the dining experience excellent, often enjoying it on a terrace with glorious views.
Rooms at Litta Palace Milano receive commendations for their spaciousness, modern design and cleanliness. Guests highlight the comfort of the beds and the luxurious ambiance of the suites. Although some rooms are small or outdated, these are exceptions to the generally positive feedback. The well-maintained rooms and contemporary amenities, such as coffee machines, set a high standard of comfort and luxury.
The hotel prides itself on exceptional cleanliness with diligent housekeeping ensuring spotless accommodations and impeccable facilities, including the wellness area and outdoor pool. The overall environment throughout the hotel is neat and well-organized.
The staff at Litta Palace Milano significantly contribute to the hotel's positive reputation, frequently described as friendly, kind and professional. Both receptionists and housekeeping staff are commended for their efficiency and attentiveness, creating a welcoming and courteous atmosphere.
Wifi services are robust and reliable, supporting free wifi access throughout the premises, although some areas, like specific rooms, may have poor connections. The TVs' compatibility with AirPlay and Chromecast enhances the digital experience.
The hotel's spa, though small, offers a well-maintained and relaxing space with a sauna, spa tub and swimming pool. Guests appreciate its cleanliness and pleasant ambiance, despite occasional closures or service limitations.
The gym, while compact, is well-equipped with modern facilities and provides a satisfactory workout environment, appreciated by many guests.
Swimming facilities, particularly the heated outdoor and indoor pools, are highly praised for their design, cleanliness and family-friendly features. The pools can become crowded, but the overall experience is positive with many highlighting them as a standout feature.
Families find Litta Palace Milano accommodating with spacious family rooms and suites, amenities catering to various dietary preferences and a popular pool area for children.
Beds are commended for their comfort, contributing to a pleasant sleep experience, despite occasional comments about hardness.
Litta Palace Milano delivers a reliable four-star experience, meeting high standards of service, comfort and overall hospitality, making it an excellent choice for both business and leisure travelers. The hotel truly stands out with its modern amenities, exceptional staff service and comprehensive facilities.
The Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, is praised by guests for its superb location right next to Milan's main railway station, making it convenient for exploring the city. The breakfast and dinner received mixed reviews with some guests finding it to be pricey and not up to five-star standards, while others enjoyed the excellent cuisine and quality products served. The hotel's rooms are luxurious and stunning, although some need refurbishment and guests find the cleanliness exceptional. The staff are universally praised for being friendly, professional and exceptionally helpful, although there were some issues with rude staff members. The spa facilities were excellent, although some guests faced disappointment due to closures for maintenance or COVID-19 related reasons. Nevertheless, the Excelsior Hotel Gallia remains a great choice and is highly recommended for its exceptional service, beautiful common spaces and luxurious rooms.