Diamond Resort Black
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Summary of reviewsDiamond Resort Black receives high praise across several categories, making it a desirable destination for many travelers. The resort's prime location in the picturesque Carpathian region offers guests easy access to the ski lifts and various attractions in Bukovel, contributing to its allure. While the setting is serene and ideal for those with a car, the 2.5 km distance to Bukovel center can be a challenge for those who prefer walking.
Breakfast at the resort is frequently lauded for its delicious variety, catering to different dietary needs with options like vegetarian dishes and child-friendly choices. The inclusion of champagne adds a festive touch, enhancing the morning meal experience. Despite some minor inconveniences during peak times, the overall sentiment is positive, making breakfast a highlight of the stay.
Dinner at the resort's main restaurant stands out with commendable food quality and presentation, accompanied by pleasant live music. Staff service is attentive and the ambiance cozy, contributing to a satisfying dining experience. While there are occasional criticisms of the food, the majority of reviews reflect satisfaction with their meals and the chef's efforts.
Guest reviews about the rooms are consistently positive, noting their cleanliness, modern design and comfort. The spacious rooms, warm interiors and daily cleaning practices contribute to a pleasant atmosphere. Though some guests mention issues like sound insulation and minor maintenance, the overall feedback is favorable.
Cleanliness across the resort receives high marks, particularly for the rooms, SPA area and common spaces. Daily room cleaning and fresh linens add to the appeal, although there are rare mentions of lapses in cleaning standards.
Staff performance at Diamond Resort Black is frequently highlighted with guests appreciating their friendliness and helpfulness. The reception team, while occasionally receiving mixed feedback, is generally praised for their politeness and efficient service. Overall, the staff's dedication to guest satisfaction contributes to a welcoming atmosphere.
The resort's free Wi-Fi is generally strong and reliable, enhancing guests' online experience. Despite occasional connectivity issues, the consensus is that the internet service meets most travelers' needs.
The spa facilities at Diamond Resort Black receive overwhelmingly positive feedback for their high quality and variety. Guests enjoy multiple saunas, steam rooms and both indoor and outdoor pools. The included spa access and amenities like bathrobes significantly enhance the relaxation experience, despite occasional issues like overcrowding.
Pools at the resort are praised for their cleanliness, particularly the heated outdoor pool. Guests appreciate the variety of pool options and amenities like the jacuzzi. Some concerns are raised about water temperature and occasional cleanliness issues, but the overall impression is positive.
Parking at the resort is well-organized and spacious with ample space and a charging station for electric cars. Despite occasional navigation challenges, the overall ease of access to the parking facility is appreciated by guests.
Diamond Resort Black is highly recommended for families, offering child-friendly amenities and spaces. Family rooms, extra beds and dining options catering to all ages contribute to a comfortable stay for families. The child-friendly spa area and various activity options for kids ensure a fun and relaxing experience for all.
In summary, Diamond Resort Black excels in location, dining, room comfort, cleanliness, staff service, Wi-Fi reliability, spa facilities and family-friendly amenities. Despite minor areas for improvement, the resort is widely praised for providing a delightful and memorable vacation experience.
Categories
Breakfast at the resort is frequently lauded for its delicious variety, catering to different dietary needs with options like vegetarian dishes and child-friendly choices. The inclusion of champagne adds a festive touch, enhancing the morning meal experience. Despite some minor inconveniences during peak times, the overall sentiment is positive, making breakfast a highlight of the stay.
Dinner at the resort's main restaurant stands out with commendable food quality and presentation, accompanied by pleasant live music. Staff service is attentive and the ambiance cozy, contributing to a satisfying dining experience. While there are occasional criticisms of the food, the majority of reviews reflect satisfaction with their meals and the chef's efforts.
Guest reviews about the rooms are consistently positive, noting their cleanliness, modern design and comfort. The spacious rooms, warm interiors and daily cleaning practices contribute to a pleasant atmosphere. Though some guests mention issues like sound insulation and minor maintenance, the overall feedback is favorable.
Cleanliness across the resort receives high marks, particularly for the rooms, SPA area and common spaces. Daily room cleaning and fresh linens add to the appeal, although there are rare mentions of lapses in cleaning standards.
Staff performance at Diamond Resort Black is frequently highlighted with guests appreciating their friendliness and helpfulness. The reception team, while occasionally receiving mixed feedback, is generally praised for their politeness and efficient service. Overall, the staff's dedication to guest satisfaction contributes to a welcoming atmosphere.
The resort's free Wi-Fi is generally strong and reliable, enhancing guests' online experience. Despite occasional connectivity issues, the consensus is that the internet service meets most travelers' needs.
The spa facilities at Diamond Resort Black receive overwhelmingly positive feedback for their high quality and variety. Guests enjoy multiple saunas, steam rooms and both indoor and outdoor pools. The included spa access and amenities like bathrobes significantly enhance the relaxation experience, despite occasional issues like overcrowding.
Pools at the resort are praised for their cleanliness, particularly the heated outdoor pool. Guests appreciate the variety of pool options and amenities like the jacuzzi. Some concerns are raised about water temperature and occasional cleanliness issues, but the overall impression is positive.
Parking at the resort is well-organized and spacious with ample space and a charging station for electric cars. Despite occasional navigation challenges, the overall ease of access to the parking facility is appreciated by guests.
Diamond Resort Black is highly recommended for families, offering child-friendly amenities and spaces. Family rooms, extra beds and dining options catering to all ages contribute to a comfortable stay for families. The child-friendly spa area and various activity options for kids ensure a fun and relaxing experience for all.
In summary, Diamond Resort Black excels in location, dining, room comfort, cleanliness, staff service, Wi-Fi reliability, spa facilities and family-friendly amenities. Despite minor areas for improvement, the resort is widely praised for providing a delightful and memorable vacation experience.
4-Star Hotel
This hotel features a seasonal outdoor swimming pool, free private parking, a shared lounge, and a restaurant. Guests can enjoy a hot tub, hammam, indoor pool, sauna, and evening entertainment, complemented by room service.
Hotel with Outdoor Pool
The resort offers multiple outdoor swimming pools, including seasonal options, an infinity pool, and a rooftop pool, all providing enjoyable pool views.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Diamond Resort Black boasts a prime location that guests frequently praise for its convenience and natural beauty. Nestled in the picturesque Carpathian region, the resort is close to the ski lifts and the heart of Bukovel, making it an attractive option for those looking to enjoy winter sports and mountain views. The peaceful surroundings and proximity to Bukovel contribute to its appeal.
For those with a car, the location is particularly ideal, as it allows easy access to the ski resort and various local attractions. Guests can reach the Bukovel center within a few minutes by car and taxis and buses are readily available for those without their own vehicles.
However, for guests who prefer walking, the location is a bit less convenient. The hotel is situated about 2.5 km from the Bukovel center, which means a 20 to 30-minute walk along a narrow road without sidewalks for part of the way. Some guests find this walking route challenging, especially when traveling with small children or carrying ski equipment.
Despite this, many reviewers appreciate the hotel's proximity to shops, a souvenir market and the ski slopes. The serene setting allows for a relaxing retreat away from the routine, even if getting to nearby amenities involves a bit of effort. Overall, the Diamond Resort Black's location is highly regarded, especially for those who enjoy both convenience and natural scenery.
Guests at Diamond Resort Black have largely praised the breakfast service, highlighting its deliciousness and variety. The breakfast buffet stands out for its wide selection of foods and drinks, suitable for a range of dietary preferences—including vegetarian options and child-friendly dishes. Many reviews underscore the breakfast as being hearty and filling with a particular appreciation for the inclusion of champagne, which added a festive touch.
The buffet-style presentation allows guests to choose from an array of dishes that cater to diverse tastes. Descriptions of the food are overwhelmingly positive, emphasizing delicious flavors and a substantial assortment that prevents repetition. Additionally, the breakfast experience often comes with perks such as delicious coffee and fresh fruits, enhancing the overall dining satisfaction.
However, there are occasional mentions of minor inconveniences like limited space during peak times, slow replenishment of dishes and utensils and some mechanical troubles with the coffee machine. Despite these, the general sentiment regards the breakfast as a high point of the stay, making the mornings at Diamond Resort Black both delightful and memorable.
Diamond Resort Black offers an exceptional dining experience in their main restaurant, located in the black section of the hotel. Guests frequently praise the delicious and diverse breakfasts and dinners with many highlighting the quality and presentation of the food. The restaurant is well-regarded as having a pleasant ambiance, often enhanced by live music, particularly on weekends. The inclusion of musical accompaniment makes dining here special, adding a cozy and pleasant touch to the overall experience.
The restaurant staff receive high marks for their attentiveness and excellent service. Guests also appreciate the affordability of the menu, finding the prices reasonable for the quality and diversity offered. The cuisine, including specialties such as tasty burgers and delicious sushi, has been noted for its excellence. Many guests commend the variety of options available, making it easy to find something to suit different tastes.
However, not all feedback is positive. Some guests had less favorable experiences, citing issues like oversalted dishes, tasteless food and occasional kitchen odors. Despite these drawbacks, the majority of reviews reflect satisfaction with their meals, particularly praising the chef and the beautifully decorated, luxurious restaurant space.
In summary, the restaurant at Diamond Resort Black stands out for its delicious and well-presented meals, varied menu and exceptional service, making it a worthwhile dining destination for guests staying at the hotel.
Diamond Resort Black offers rooms that consistently impress guests with their cleanliness, comfort and modern amenities. The spacious rooms are often highlighted as being warm, cozy and well-maintained, providing a pleasant atmosphere for relaxation. Daily cleaning is a standard, ensuring that the rooms remain tidy and inviting.
Guests enjoy the modern interior design, often describing it as stylish and luxurious. Many appreciate the new, high-quality furniture and the thoughtful renovations that add to the overall comfort. The rooms cater to various needs, featuring large beds, balconies with views and convenient in-room amenities like fresh linens and towels.
Despite the many positives, some areas could use improvement. A few guests noted issues with sound insulation, mentioning the noise from neighboring rooms and external sounds. There were also occasional remarks about missing amenities, such as bathrobes, safes and air conditioning, which affected the stay for some guests. Additionally, minor maintenance issues like a cracked shelf or broken towel rack were mentioned.
Overall, the rooms at Diamond Resort Black are well-received, praised for their cleanliness, spaciousness and modern comforts, making it a delightful choice for travelers seeking a cozy and relaxing stay.
The beds at 'Diamond Resort Black' have garnered quite a range of feedback from guests. Many have praised the comfortable and large beds, noting that their sleep was good and the bedding was clean. The resort offers high-quality baby beds and an extra bed for children, which adds to the convenience for families.
However, some guests mentioned that the beds in semi-suite rooms can be quite squeaky with every movement, which might disrupt sleep. Additionally, the pillows and mattresses are a point of concern for a few with some finding them uncomfortable and in need of replacement. There was also feedback that the double beds were essentially two single beds joined together, which could move apart during the night.
Despite these issues, housekeeping generally maintains a high standard of cleanliness, frequently changing bed linen and ensuring rooms are tidy. The resort may want to address the squeaky bed frames and re-evaluate the pillow and mattress quality to further enhance guest comfort.
Diamond Resort Black receives high marks for its cleanliness across various aspects of the hotel. Guest reviews consistently highlight the clean and modern rooms, which are described as cozy and comfortable. The hotel itself, including the SPA area and restaurant, is frequently mentioned as very clean and well-maintained. Daily room cleaning is a standard practice with clean, snowy white bedding and towels provided regularly.
However, some reviews pointed out issues, including dirty pools, mouldy tiles and occasional lapses in daily room cleaning. Inconsistencies were also noted in some instances with cleaning not meeting expectations, such as dirty floors, unclean towels and unattended trash in corridors.
Despite these isolated complaints, the general sentiment towards the hotel's cleanliness remains overwhelmingly positive. The staff’s effort to keep the hotel and rooms tidy is evident, making Diamond Resort Black a commendable option for those prioritizing cleanliness during their stay.
At Diamond Resort Black, guests are consistently impressed with the staff, frequently highlighting their friendliness and helpfulness. The team is noted for their quick response to requests and dedication to assisting with any issue that arises. Reviewers often describe the staff as very friendly, attentive and always ready to help, creating a welcoming atmosphere throughout the resort.
The reception team, while at times receiving mixed feedback, generally earns praise for their politeness and willingness to address guests' needs. The attention to detail and professional attitude from the entire staff, including cleaning and waitstaff, stand out, contributing to a pleasant and comfortable stay.
Particularly mentioned are the excellent service levels with staff going above and beyond to ensure that guests have a memorable experience. The spa staff and restaurant service also receive commendations for their friendliness and quality service. Despite occasional negative remarks, the overarching sentiment is that the staff at Diamond Resort Black are a significant asset, making the resort a welcoming and enjoyable place to stay.
Diamond Resort Black boasts a generally positive experience with its Wi-Fi offerings, according to guest reviews. The majority of visitors found the Wi-Fi to be strong, stable and reliable with many noting that the internet exceeded their expectations. Free internet is readily available throughout the premises and the connection is typically fast and efficient, contributing to a seamless online experience for most guests.
However, some reviews highlighted occasional issues with the connectivity. A few guests experienced unstable or periodically freezing internet and there were remarks about the Wi-Fi working primarily in the lobby while being patchy on higher floors. Despite these occasional setbacks, the overall consensus suggests that the Wi-Fi at Diamond Resort Black is satisfactory and capable of meeting the needs of most travelers.
Diamond Resort Black's spa has received overwhelmingly positive feedback from guests. Known for its high-quality amenities and various services, the spa boasts a wide array of facilities, including multiple saunas, a salt room, steam rooms and both indoor and outdoor pools. Guests particularly appreciated the inclusion of spa access in the room rate, along with complimentary bathrobes and towels.
The spa area is consistently praised for its cleanliness, warm pools and diverse range of treatments. Many found the spa to be luxurious and enjoyed the relaxing atmosphere it provided. Features like the jacuzzi and heated pools significantly added to the enjoyment.
While most feedback about the spa is glowing, including comments about its spaciousness and superb maintenance, some reviews noted areas for improvement. A few guests mentioned issues like overcrowding, limited sauna hours and inconsistent cleanliness in the outdoor pool. Despite these occasional setbacks, the general consensus is that the spa at Diamond Resort Black is an excellent place for relaxation and rejuvenation, making it a key highlight of the hotel experience.
Diamond Resort Black offers a variety of pool options for guests, including indoor and outdoor heated pools, a pool within the spa and a large swimming area with hydromassage. Many reviews highlight the clean and pleasant atmosphere of the pool areas, specifically praising the heated outdoor pool for its warmth and cleanliness, often describing it as cozy, large and well-maintained. The resort also provides a range of amenities such as a jacuzzi, sauna and even a children's room for added convenience.
However, several guests expressed concerns about the cleanliness and temperature of the pool water with some mentioning mold, sand and harsh chemicals that could cause discomfort. Issues with the pool water being too cold or overly chlorinated were also noted. The indoor pool was mentioned as being a bit small, often crowded and at times too chlorinated, which led to eye irritation and coughing among some guests. Despite these occasional drawbacks, the overall perception remains positive with good facilities and a relaxing ambiance, especially appreciated by those looking for a heated and comfortable swimming experience.
Diamond Resort Black boasts a substantial and well-organized parking facility that consistently earns positive remarks from its guests. The large parking lot provides ample space, making it easy for visitors to find a spot without hassle. Dotted with numerous parking spaces, the area is free of charge, which adds to its convenience. The resort also offers a charging station for electric cars, further addressing the needs of modern travelers. Despite a few mentions of occasional navigation challenges and insufficient snow clearance, visitors largely appreciate the accessibility and space of the parking area, ensuring a trouble-free experience from arrival.
Diamond Resort Black stands out as a fantastic destination for families, thanks to its child-friendly amenities and dedicated spaces. Families have expressed satisfaction, praising the well-equipped children’s room, separate outdoor pool for kids and play areas that keep young guests entertained and engaged. The resort's accessibility to various kid activities ensures that children remain active throughout their stay.
Accommodation at Diamond Resort Black is designed with families in mind, offering family rooms and options like extra beds and high-quality baby beds to cater to the needs of young children. Parents noted the convenience of these features, allowing them to stay comfortably with their little ones. The hotel's commitment to family-friendly service extends to the dining options, which include excellent food choices suitable for different age groups.
The spa area is a particular highlight, noted for being both child-friendly and without restrictions on child access, allowing for a relaxing experience for the whole family. However, it can become crowded with children at times. Despite minor inconveniences like the lack of shelves in the shower zone and occasional crowding in the spa area, the resort remains a top recommendation for families seeking a fun and restful vacation.
While generally perceived as a family haven, some reviews mentioned areas for improvement such as managing noise late at night and addressing rare incidents like allergic reactions among children. Overall, Diamond Resort Black is highly praised for providing a satisfying family vacation experience, appealing both to adults and children alike.
Diamond Resort Black offers a solid four-star experience, particularly given its price point, featuring new and clean facilities with a cozy and beautiful interior design. It meets European four-star standards and provides a disability-accessible environment, which adds to its appeal. Guests have appreciated the four-star quality and service, highlighting the chef's excellence and the hotel's environmentally friendly approach. Noise levels are controlled effectively with separated areas ensuring a relaxing atmosphere.
However, some areas of the hotel, such as the quality of food and cleanliness, have received mixed reviews. The food service, particularly breakfast, has been criticized for lack of organization and variety, which does not meet what guests expect from a four-star establishment. Moreover, the rooms' cleanliness and maintenance have been noted as minimal, attributing to feelings that the overall room quality is more akin to a three-star level. The restaurant staff's service quality has also been questioned.
While Diamond Resort Black does meet many four-star standards, there are specific areas, especially regarding dining and room upkeep, that could benefit from improvement to meet higher four-star expectations.
Diamond Resort Black is rated highly for its suitability for business travelers and working professionals, featuring a range of business-related amenities and services. The resort offers good internet, including free high-speed WiFi, which supports remote work and online meetings efficiently. It is situated in a location considered perfect for business purposes, enhancing the convenience for corporate guests.
The venue includes conference facilities, a business center and meeting rooms, making it well-equipped for holding business meetings and events. Additionally, the staff was noted for their polite demeanor, further contributing to a conducive working environment.
While the hotel does not offer a mini-bar in the rooms, the fixed mini-bar at the pool provides an alternative. The hotel staff can also organize PCR tests for guests' return journeys, showing an extra level of care for business travelers who may require this service.
In summary, Diamond Resort Black caters well to business needs with comprehensive facilities and reliable service, making it a solid choice for business travel or remote work.
Diamond Resort Black offers guests a truly relaxing experience with its impressive heated pool facilities. Visitors have consistently highlighted the warm and large outdoor heated pool as a standout feature, which is complemented by stunning mountain views. The resort also boasts both indoor and outdoor heated pools, ensuring a comfortable swim regardless of the weather. The addition of a rooftop heated pool has pleasantly surprised many guests, providing a unique and enjoyable experience. In particular, families have found the heated pool beneficial and enjoyable for their children. Overall, the heated pools at Diamond Resort Black provide a luxurious and inviting atmosphere, making it a top choice for travelers seeking relaxation and comfort.
At Diamond Resort Black, the outdoor pool is a standout feature, consistently highlighted in guest reviews. The pool is large and heated, providing a pleasant experience for swimmers even in cooler weather. Many guests appreciate the well-maintained cleanliness of the pool, alongside its inviting warmth. The panoramic views from the pool area add an extra layer of relaxation and enjoyment. Families find the pool particularly accommodating with options suitable for children. However, some guests noted the occasional difficulty in finding and waiting for pool towels and a few mentioned a need for more frequent pool cleaning. Despite these minor issues, the outdoor pool remains a major attraction, contributing significantly to a positive experience at the resort.
Diamond Resort Black boasts a well-maintained indoor pool, which guests appreciate for its cleanliness and warmth. The facility includes additional amenities like a jacuzzi and sauna, making it a relaxing experience for visitors. Families find it particularly enjoyable due to the child-friendly amenities available. Skiers and those preferring an all-weather swim are pleased with both indoor and outdoor pool options, complemented by scenic mountain views. While some mention the indoor pool can feel very hot and slightly small and suggest rules against jumping for a more serene environment, the overall sentiment highlights the indoor pool as a pleasant feature of the resort.
Diamond Resort Black stands out as an ideal destination for honeymooners, offering a romantic and cozy atmosphere tailored for couples. The resort features a special honeymoon package and accommodations designed specifically for couples, ensuring a luxurious and intimate experience. Spacious suites provide ample privacy, enhancing the romantic environment perfect for special celebrations.
Diamond Resort Black offers a romantic escape perfect for couples seeking a cozy atmosphere. Guests frequently highlight the resort's ideal setting for a romantic getaway with many appreciating the intimate and welcoming environment. The ambiance is complemented by an amazing culinary experience, making it a memorable stay for those looking to celebrate special moments. Additionally, the attentive staff and entertaining programs further enhance the overall romantic feel of the resort.
Location Show Map
Location
For those with a car, the location is particularly ideal, as it allows easy access to the ski resort and various local attractions. Guests can reach the Bukovel center within a few minutes by car and taxis and buses are readily available for those without their own vehicles.
However, for guests who prefer walking, the location is a bit less convenient. The hotel is situated about 2.5 km from the Bukovel center, which means a 20 to 30-minute walk along a narrow road without sidewalks for part of the way. Some guests find this walking route challenging, especially when traveling with small children or carrying ski equipment.
Despite this, many reviewers appreciate the hotel's proximity to shops, a souvenir market and the ski slopes. The serene setting allows for a relaxing retreat away from the routine, even if getting to nearby amenities involves a bit of effort. Overall, the Diamond Resort Black's location is highly regarded, especially for those who enjoy both convenience and natural scenery.
Breakfast
The buffet-style presentation allows guests to choose from an array of dishes that cater to diverse tastes. Descriptions of the food are overwhelmingly positive, emphasizing delicious flavors and a substantial assortment that prevents repetition. Additionally, the breakfast experience often comes with perks such as delicious coffee and fresh fruits, enhancing the overall dining satisfaction.
However, there are occasional mentions of minor inconveniences like limited space during peak times, slow replenishment of dishes and utensils and some mechanical troubles with the coffee machine. Despite these, the general sentiment regards the breakfast as a high point of the stay, making the mornings at Diamond Resort Black both delightful and memorable.
Dinner
The restaurant staff receive high marks for their attentiveness and excellent service. Guests also appreciate the affordability of the menu, finding the prices reasonable for the quality and diversity offered. The cuisine, including specialties such as tasty burgers and delicious sushi, has been noted for its excellence. Many guests commend the variety of options available, making it easy to find something to suit different tastes.
However, not all feedback is positive. Some guests had less favorable experiences, citing issues like oversalted dishes, tasteless food and occasional kitchen odors. Despite these drawbacks, the majority of reviews reflect satisfaction with their meals, particularly praising the chef and the beautifully decorated, luxurious restaurant space.
In summary, the restaurant at Diamond Resort Black stands out for its delicious and well-presented meals, varied menu and exceptional service, making it a worthwhile dining destination for guests staying at the hotel.
Rooms
Guests enjoy the modern interior design, often describing it as stylish and luxurious. Many appreciate the new, high-quality furniture and the thoughtful renovations that add to the overall comfort. The rooms cater to various needs, featuring large beds, balconies with views and convenient in-room amenities like fresh linens and towels.
Despite the many positives, some areas could use improvement. A few guests noted issues with sound insulation, mentioning the noise from neighboring rooms and external sounds. There were also occasional remarks about missing amenities, such as bathrobes, safes and air conditioning, which affected the stay for some guests. Additionally, minor maintenance issues like a cracked shelf or broken towel rack were mentioned.
Overall, the rooms at Diamond Resort Black are well-received, praised for their cleanliness, spaciousness and modern comforts, making it a delightful choice for travelers seeking a cozy and relaxing stay.
Beds
However, some guests mentioned that the beds in semi-suite rooms can be quite squeaky with every movement, which might disrupt sleep. Additionally, the pillows and mattresses are a point of concern for a few with some finding them uncomfortable and in need of replacement. There was also feedback that the double beds were essentially two single beds joined together, which could move apart during the night.
Despite these issues, housekeeping generally maintains a high standard of cleanliness, frequently changing bed linen and ensuring rooms are tidy. The resort may want to address the squeaky bed frames and re-evaluate the pillow and mattress quality to further enhance guest comfort.
Cleanliness
However, some reviews pointed out issues, including dirty pools, mouldy tiles and occasional lapses in daily room cleaning. Inconsistencies were also noted in some instances with cleaning not meeting expectations, such as dirty floors, unclean towels and unattended trash in corridors.
Despite these isolated complaints, the general sentiment towards the hotel's cleanliness remains overwhelmingly positive. The staff’s effort to keep the hotel and rooms tidy is evident, making Diamond Resort Black a commendable option for those prioritizing cleanliness during their stay.
Staff
The reception team, while at times receiving mixed feedback, generally earns praise for their politeness and willingness to address guests' needs. The attention to detail and professional attitude from the entire staff, including cleaning and waitstaff, stand out, contributing to a pleasant and comfortable stay.
Particularly mentioned are the excellent service levels with staff going above and beyond to ensure that guests have a memorable experience. The spa staff and restaurant service also receive commendations for their friendliness and quality service. Despite occasional negative remarks, the overarching sentiment is that the staff at Diamond Resort Black are a significant asset, making the resort a welcoming and enjoyable place to stay.
Wi-Fi
However, some reviews highlighted occasional issues with the connectivity. A few guests experienced unstable or periodically freezing internet and there were remarks about the Wi-Fi working primarily in the lobby while being patchy on higher floors. Despite these occasional setbacks, the overall consensus suggests that the Wi-Fi at Diamond Resort Black is satisfactory and capable of meeting the needs of most travelers.
Spa
The spa area is consistently praised for its cleanliness, warm pools and diverse range of treatments. Many found the spa to be luxurious and enjoyed the relaxing atmosphere it provided. Features like the jacuzzi and heated pools significantly added to the enjoyment.
While most feedback about the spa is glowing, including comments about its spaciousness and superb maintenance, some reviews noted areas for improvement. A few guests mentioned issues like overcrowding, limited sauna hours and inconsistent cleanliness in the outdoor pool. Despite these occasional setbacks, the general consensus is that the spa at Diamond Resort Black is an excellent place for relaxation and rejuvenation, making it a key highlight of the hotel experience.
Pool
However, several guests expressed concerns about the cleanliness and temperature of the pool water with some mentioning mold, sand and harsh chemicals that could cause discomfort. Issues with the pool water being too cold or overly chlorinated were also noted. The indoor pool was mentioned as being a bit small, often crowded and at times too chlorinated, which led to eye irritation and coughing among some guests. Despite these occasional drawbacks, the overall perception remains positive with good facilities and a relaxing ambiance, especially appreciated by those looking for a heated and comfortable swimming experience.
Parking
Family
Accommodation at Diamond Resort Black is designed with families in mind, offering family rooms and options like extra beds and high-quality baby beds to cater to the needs of young children. Parents noted the convenience of these features, allowing them to stay comfortably with their little ones. The hotel's commitment to family-friendly service extends to the dining options, which include excellent food choices suitable for different age groups.
The spa area is a particular highlight, noted for being both child-friendly and without restrictions on child access, allowing for a relaxing experience for the whole family. However, it can become crowded with children at times. Despite minor inconveniences like the lack of shelves in the shower zone and occasional crowding in the spa area, the resort remains a top recommendation for families seeking a fun and restful vacation.
While generally perceived as a family haven, some reviews mentioned areas for improvement such as managing noise late at night and addressing rare incidents like allergic reactions among children. Overall, Diamond Resort Black is highly praised for providing a satisfying family vacation experience, appealing both to adults and children alike.
4 Star
However, some areas of the hotel, such as the quality of food and cleanliness, have received mixed reviews. The food service, particularly breakfast, has been criticized for lack of organization and variety, which does not meet what guests expect from a four-star establishment. Moreover, the rooms' cleanliness and maintenance have been noted as minimal, attributing to feelings that the overall room quality is more akin to a three-star level. The restaurant staff's service quality has also been questioned.
While Diamond Resort Black does meet many four-star standards, there are specific areas, especially regarding dining and room upkeep, that could benefit from improvement to meet higher four-star expectations.
Business
The venue includes conference facilities, a business center and meeting rooms, making it well-equipped for holding business meetings and events. Additionally, the staff was noted for their polite demeanor, further contributing to a conducive working environment.
While the hotel does not offer a mini-bar in the rooms, the fixed mini-bar at the pool provides an alternative. The hotel staff can also organize PCR tests for guests' return journeys, showing an extra level of care for business travelers who may require this service.
In summary, Diamond Resort Black caters well to business needs with comprehensive facilities and reliable service, making it a solid choice for business travel or remote work.
Heated Pool
Outdoor Pool
Indoor Pool
Honeymoon
Romantic
Yes, Diamond Resort Black has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Diamond Resort Black.
No, Diamond Resort Black doesn't allow dogs.
Yes, parking facilities are available at Diamond Resort Black.
No, Diamond Resort Black doesn't have a gym.
Location Show Map
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Hotel in Bukovel
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From $87
