Mirage

Bukovel 48.35412700, 24.42026100 , улица поляница 524 (Show on Map)


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Summary of reviewsThe Mirage hotel in Bukovel stands out as a strong choice for travelers with its excellent location, diverse amenities and notable hospitality. Visitors frequently commend its central position, which provides easy access to ski lifts, supermarkets, shops and public transportation, making it a strategic hub for both relaxation and exploration.

The breakfast offerings at the hotel are well-received with guests appreciating the variety and quality of the meals, especially the homemade baked goods. Despite some isolated concerns about the monotony and portion sizes, the general sentiment is positive, highlighting a hearty and nutritious start to the day.

The hotel's restaurant garners praise for its delicious and reasonably priced dishes with a variety of options like borscht, burgers and steak being particularly notable. While there are occasional service-related issues, such as wait times for cocktails and staffing during peak hours, guests generally appreciate the tasty and quick meal preparations.

Rooms at Mirage receive high marks for their cleanliness, spaciousness and comfort. Equipped with modern amenities and boasting breathtaking mountain views, the accommodations provide a cozy retreat. The diligent and friendly staff contribute significantly to the positive experiences, often exceeding expectations with their attentiveness and gestures like free room upgrades. Minor areas for improvement include some bathroom fixtures and space for drying clothes.

Cleanliness is a standout feature across the board with numerous reviews praising the hotel's immaculate condition. Consistent and thorough cleaning routines extend to both the rooms and common areas, contributing to a warm and welcoming atmosphere.

The staff at Mirage are frequently lauded for their friendliness, politeness and helpfulness. Receptionists and restaurant staff alike receive high praise for their efficient and attentive service, significantly enhancing the guest experience. Special mentions of individuals like Administrator Nadia and bartender Alexey underline the positive interactions guests have with the hotel team.

The heated pools, both indoor and outdoor, add a significant value to a stay at Mirage. Well-maintained and consistently warm, these amenities are particularly appreciated by guests and serve as a major draw, even during cooler temperatures. The addition of a sauna further enhances the relaxation options available.

Parking at Mirage is convenient and ample with a private, paved lot located near the hotel. This adds to the ease of stay for those traveling by car, ensuring hassle-free access at all times.

For families, Mirage provides a range of activities and facilities designed to keep children entertained, including a small maze, indoor playroom and a spacious recreation area. These family-friendly amenities, coupled with suitable sleeping arrangements, make the hotel a preferred choice for vacations with children, although some rooms may be less accommodating for larger families.

Although Wi-Fi performance receives negative feedback with many guests reporting weak and inconsistent connections, the overall appeal of the hotel largely overshadows this drawback.

In summary, Mirage in Bukovel is highly recommended for its prime location, comfortable rooms, delicious dining options and exceptional service. While there are areas for improvement, particularly regarding Wi-Fi and minor service issues, the overwhelmingly positive experiences make it a desirable destination for travelers.
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Room Types
Family Room with Balcony This family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Suite The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features soundproof walls, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.

Large Double Room This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Apartment This apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This apartment features soundproof walls, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit offers 3 beds.

Triple Room This triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Budget Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides soundproof walls, a wardrobe, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Family Room Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room provides soundproof walls, a wardrobe, an electric kettle, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room offers soundproof walls, a wardrobe, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit has 5 beds.

Junior Suite The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides soundproof walls, a wardrobe, an electric kettle, a sofa, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Deluxe Double Room This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Family Room with Balcony Offering free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a balcony, this family room also offers soundproof walls, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
Location
Mirage boasts a widely praised location that's both convenient and strategic for various types of travelers. Located right in the center of Bukovel, this hotel offers easy access to a myriad of amenities, including supermarkets, shops and a post office. Guests are especially impressed by its proximity to ski lifts, particularly Lift No. 1, which is just a short walk away, making it ideal for skiing enthusiasts. Public transport is also easily accessible with nearby bus stops, enhancing the overall convenience for those without a car.

The hotel's central position means guests are just minutes away from bustling markets, restaurants and other entertainment options, ensuring they’re never far from the action. Its closeness to the main road simplifies travel and logistics, while on-site parking further adds to the convenience for those arriving by car. The welcoming and polite staff, along with the hotel's cleanliness and fresh renovations, contribute to a comfortable stay.

Mirage also offers value for money with clean, spacious rooms and amenities like a heated pool and sauna that enhance the overall experience. Whether visiting during summer or winter, guests find the location perfect for taking full advantage of Bukovel’s attractions.

Breakfast
Mirage offers a variety of breakfast options that generally leave guests satisfied. Many reviews highlight the delicious and hearty nature of the breakfasts, often served in a buffet style. Guests particularly enjoyed the wide selection of dishes with frequent mentions of homemade baked goods like croissants and cottage cheese pancakes. Numerous reviews note that the breakfasts are both tasty and nutritious with some describing them as superb, diverse and sufficient to start the day.

Despite the predominantly positive feedback, there are occasional mentions of monotony in the menu and insufficiency in portion sizes. A few guests also encountered issues such as overcrowding closer to late breakfast hours and limited breakfast space, sometimes resulting in waiting for coffee. Yet, the overall sentiment remains favorable, praising the taste and value of the breakfast offerings.

In conclusion, Mirage seems to provide a delicious and satisfying breakfast experience for most guests with a few areas for improvement regarding variety and organization during busy times.

Dinner
Mirage Hotel's restaurant features prominently in its guest reviews, reflecting a mix of experiences with a strong emphasis on the positive. Many guests praise the delicious cuisine, highlighting that the food is very tasty, neat and reasonably priced. Both lunch and dinner are particularly noted for being affordable and delicious with the portions being generous and flavorful.

Guests appreciate the variety on the menu, calling out specific dishes like borscht, burgers and steak as highlights. The overall consensus indicates that the food is not only tasty but also prepared quickly, making it a suitable option for both adults and children.

However, a few reviews mention service-related issues, such as long wait times for cocktails and occasional unfriendly behavior from the staff. The logistics of serving guests could use some improvement with only one waiter working in the evenings and occasional delays in food delivery. Despite these hiccups, the positives of taste and affordability seem to outweigh the negatives.

In summary, while there are areas for improvement in service and attention to detail, the restaurant at Mirage Hotel remains a popular choice for guests, thanks to its delicious, reasonably priced food and ample variety.

Rooms
Mirage offers a blend of modern comfort and cozy ambiance, highlighted by its clean, spacious and well-maintained rooms. Guests frequently praise the rooms for being warm and comfortable, equipped with necessary amenities such as a refrigerator, kettle, TV and hairdryer. The views from the rooms, particularly those facing the mountains, are breathtaking and add to the overall serene atmosphere.

The hotel staff is noted for their attentiveness and hospitality, often exceeding expectations with gestures like free room upgrades and late check-outs. Regular and thorough room cleaning ensures a consistently tidy environment with many reviews mentioning the pristine condition of the accommodations.

Despite several remarks about the need for renovation and the occasional small size of some rooms, the overall impression remains very positive due to cleanliness and comfort. Amenities like comfortable beds and spacious layouts, especially in the attic rooms that can accommodate up to 5 guests, are well-received by the visitors.

While the hotel's exterior is modern and appealing, there are a few areas for improvement, such as the bathroom fixtures and providing better solutions for drying clothes and towels. Some guests found the bathrooms small and inconvenient, suggesting updates like the addition of shelves or more space.

Overall, Mirage stands out for its clean, cozy and spacious rooms, exceptional staff and beautiful mountain views, making it a desirable choice for travelers seeking comfort and tranquility.

Beds
The beds at Mirage receive largely favorable remarks from guests, who repeatedly describe them as comfortable and spacious. Many appreciate the softness of the mattresses and the general comfort they provide. However, an issue noted by several guests is that the beds can squeak with movement, which can be a disturbance. Some reviews also mention that while the main beds are comfortable, extra sleeping arrangements like folding armchairs and sofas are quite the opposite—narrow, hard and uncomfortable for the back with complaints about feeling mattress springs. Additionally, bedding, including pillows and mattresses, has been critiqued as sometimes uncomfortable. There are mentions of occasional maintenance issues, such as the need to move beds or deal with bedding sheets and linen problems. Despite these mixed reviews, the main takeaway is that the primary beds are well-received for their comfort and size.

Cleanliness
When it comes to cleanliness, Mirage seemingly hits the mark across the board. Numerous reviews highlighted the hotel as being remarkably clean and well-maintained with an emphasis on the spotless and tidy rooms. Daily and thorough cleaning routines ensure that the rooms remain cozy, comfortable and inviting. The warm and welcoming atmosphere extends to the common areas, reflecting keen attention to hygiene and upkeep.

The staff's dedication to maintaining a clean environment is evident, receiving commendations for their friendly attitude and attentiveness. Rooms are not just clean but also well-equipped and orderly, offering a cozy retreat after a day of activities. Regular and impeccable cleaning routines have left guests deeply satisfied, praising both the cleanliness and comfort levels.

An added benefit is the hotel's cleanliness extending to amenities like the pool, which is maintained at a comfortable temperature. Despite minor issues such as occasional problems with towel quality and superficial cleaning on some days, the cleanliness aspect still largely stands out as a significant positive.

Beyond the hygiene standards, the hotel boasts a convenient location, modern furnishings and a well-kept environment. The combination of cleanliness, comfort and excellent service makes Mirage a notable choice for travelers seeking a reliably clean and pleasant stay.

Staff
When visiting 'Mirage', one can expect an overall pleasant experience largely attributed to the hotel's remarkable staff. The hotel boasts an exceptionally friendly and attentive team, frequently noted for their polite and helpful demeanor. Visitors consistently appreciate the staff's readiness to assist with any request, ensuring a smooth and enjoyable stay.

Receptionists are often highlighted for their efficiency and warmth with specific mentions of early check-ins being facilitated seamlessly. Administrator Nadia receives special praise for her politeness, while Alexey from the bar is recognized for his caring and attentive service. Furthermore, the multilingual capabilities of the staff, particularly their fluency in English, add to the convenience for international guests.

Restaurant staff, including waiters and bartenders, contribute to the positive dining experiences with their friendly and professional service, despite occasionally being understaffed during evening hours. The moderate prices and delicious dishes at the hotel restaurant add to the dining appeal.

While most of the reviews are glowing, a few concerns about unfriendly or uncooperative behavior from specific staff members were noted. Nevertheless, the general sentiment leans heavily towards commendation with guests frequently expressing their gratitude for the excellent service received during their stay.

In summary, 'Mirage' stands out for its commendable staff, who play a key role in enhancing the overall guest experience through their friendliness, politeness and attentive service.

Wi-Fi
Guests staying at Mirage have consistently noted issues with the Wi-Fi performance throughout the hotel. The internet connection is frequently described as poor, weak and often non-functional with many reviewers specifically mentioning that the Wi-Fi in their rooms is slow or often disconnected. Internet stability seems to be a common issue and there are reports of the connection periodically hanging or not working altogether, which can be particularly frustrating for those staying on the 4th floor or using the internet on the TV. Additionally, there are intermittent power outages that may further disrupt internet access. While there are complimentary hotel amenities available, the Wi-Fi service appears to be a significant area in need of improvement.

Pool
Comments about the pool at Mirage offer a varied perspective, but there's a strong emphasis on positive aspects. Guests appreciate the multiple pool options, both indoor and outdoor with a special nod to the heated pools being a major draw. Many have noted the pools are consistently clean, warm and well-maintained, often pointing out the crystal clear water and the availability of pool towels.

The outdoor heated pool with loungers is frequently mentioned as a highlight, providing a comfortable and pleasant swimming experience. Additionally, the sauna, often included in the accommodation price, is praised for being a wonderful complement to the pool area.

However, there are some less favorable reviews mentioning that the pool area can sometimes be crowded and has a slippery surface, posing a danger for children. There have been occasional comments about cleanliness issues, including debris in the pool and water irritants. Despite these critiques, the general consensus leans towards a positive experience with the pools being a delightful amenity for relaxation and leisure.

Parking
Mirage offers a private, paved parking lot conveniently located near the hotel, making it a valuable amenity for travelers arriving by car. The parking area is spacious and free, ensuring there is ample room for all guests. The hotel’s own parking facilities, including a nearby supermarket and Parking 1, add to the convenience. With parking situated just in front of the hotel, guests can enjoy hassle-free access to their vehicles throughout their stay.

Family
Nestled in a family-friendly environment, Mirage offers a host of activities for kids that ensure both relaxation and fun for families. The hotel features a small children's maze and a spacious recreation area for kids, making it a great choice for vacationing with children. While the playground is a bit small, the indoor playroom provides ample space for kids to enjoy themselves. Parents have found the hotel convenient for walking with children, adding to its family-friendly charm.

Mirage offers family rooms with adequate bedding, ensuring comfortable accommodations for everyone. Some rooms, however, might be less suitable for larger families. Despite this, the hotel remains a good family-oriented option, consistently providing a positive experience for both young guests and their parents.

Families have particularly enjoyed relaxing by the pool, where kids can ride scooters and play freely. Although there have been some noisy disturbances from nearby children's camps, the overall atmosphere encourages fun and relaxation. Mirage proves to be a perfect option for a vacation, especially for those traveling with kids and many guests leave with fond memories and no major complaints.

Heated Pool
The Mirage hotel features a highly praised heated pool that guests appreciate for its warmth and cleanliness. Open from 17.00 to 22.00, the pool provides ample time for relaxation. The large heated pool is surrounded by a spacious sauna and is particularly enjoyed during cooler temperatures, even down to 19 or 20 degrees. An outdoor version of the pool is available during summer, adding to its appeal. Some guests have noted an issue with strong chlorine causing irritation to the eyes, but the overall consensus is that the pool's excellent heating system makes it a highlight of the hotel experience.

Outdoor Pool
The outdoor pool at Mirage garners mostly positive feedback from guests who appreciate its warmth and comfort. The pool is described as large, allowing for a pleasant swimming experience and is regarded as a cozy spot for relaxation. Guests can enjoy the pool alongside a good selection of Swedish breakfasts, adding to the overall experience.

The hotel features three pools in total, which helps to keep crowds small and sometimes hosts parties by the pool, adding a fun and lively atmosphere. However, some guests noted concerns about the pool's proximity to a highway, which can lead to a lack of privacy with passersby taking photos.

There are also mentions of slippery surfaces around the pool and stairs, which can be hazardous, especially for children. Additionally, some reviews pointed out that debris on the bottom of the pool was not always cleaned properly. Despite these issues, the overall sentiment remains favorable with many guests thoroughly enjoying their time by the pool.


Yes, Mirage has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Mirage.

No, Mirage doesn't allow dogs.

Yes, parking facilities are available at Mirage.

No, Mirage doesn't have a gym.

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