Set in picturesque surroundings with expansive gardens, Burnbank is a serene retreat near the heart of Berwick. Guests laud its old-world charm, historical character dating back to 1854 and tranquil atmosphere, enriched by beautiful, well-maintained gardens. The location is convenient, close to Berwick town centre and key attractions like St John of God Hospital and Puffing Billy, making it an ideal spot for a quiet escape.
Accommodations at Burnbank blend historic allure with modern comfort. The rooms are spacious, well-furnished and meticulously clean, featuring luxurious bathrooms and cozy beds. The self-contained rooms with private entrances add to the privacy and convenience, particularly appreciated for late-night returns. The presence of a spa room receives particular accolades and the overall attention to detail in amenities and décor enhances the guest experience. While some guests mentioned minor issues like occasional noise and slightly crowded furniture, overall satisfaction remains high.
The breakfast offerings have mixed reviews. Many guests enjoyed the varied and plentiful continental breakfast, served in a charming setting with old-fashioned plates and a beautiful ambiance. However, some found the offerings too basic or the self-serve setup a bit confusing. Suggestions for enhancing the quality and organization of breakfast were noted.
Burnbank's cleanliness is frequently praised with spotlessly clean rooms and well-maintained common areas contributing to a restful stay. Minor suggestions for improvement, such as occasional dust and clutter, were mentioned but did not detract significantly from the overall positive sentiment.
The staff at Burnbank are exceptional, known for their friendly, helpful and accommodating nature. Owned by Barb and Damian, the establishment ensures a welcoming environment with personalized attention making guests feel valued and comfortable. The resident fur baby, Casper, adds to the charm and warmth of the place.
The pool area is another highlight, described as lovely, clean and inviting, set in a picturesque environment that adds to the overall charm. Despite minor issues like the lack of heating and an occasional cleaning oversight, the pool remains a favorite feature for many guests.
The beds at Burnbank are consistently praised for their exceptional comfort, significantly enhancing the overall sleeping experience. While there are rare mentions of old mattresses or less satisfactory beds, the general sentiment is overwhelmingly positive.
Burnbank is also notable for its dog-friendly environment. The beautiful gardens provide ample space for pets to explore and the resident dog, Casper, enhances the welcoming atmosphere. Thoughtful touches like water bowls during housekeeping reflect Burnbank's commitment to being a pet-friendly destination.
Overall, Burnbank offers a memorable stay with its combination of historical elegance, modern comfort, excellent hospitality and a serene environment, making it ideal for both humans and their four-legged companions.
The Mulberry Cottage is a picturesque destination with lovely facilities and gardens that are immaculately maintained. Guests rave about Tony and Maria, the owners, who are incredibly hospitable and accommodate their guests' every need. The charming and cozy cottage is equipped with modern conveniences and spotlessly clean. The smart TV and luxurious touches further enhance the stay. The breakfast is a standout feature with a continental spread of fruit, bread, cereal, yogurt and juice and hand-delivered breakfast trays including fresh danishes, warm bread and vegan options. Guests appreciate the variety of spreads, granola and yogurt and the freshly baked bread is divine. Overall, guests love their stay at The Mulberry Cottage and highly recommend it for a tranquil and relaxing vacation.
Braeside Bliss is a beautiful and peaceful accommodation option for a relaxing stay amongst nature. The location is convenient for exploring the parks, gardens, shops and restaurants in the quaint neighbourhood. The staff are lovely and warm, ensuring a wonderful stay. The breakfast is delicious and well-stocked with an abundance of snacks and all types of tea and coffee. The rooms are clean, comfortable and well-supplied with plenty of toiletries, snacks and drinks provided. The property is beautifully decorated and well-maintained, providing a very cosy and homely atmosphere. The staff is described as lovely, friendly, warm and considerate, going above and beyond to make sure guests are comfortable. The beds are extremely comfortable, perfect for a good night's sleep. Braeside Bliss is also perfect for a romantic and intimate escape with the charming inn exuding love and warmth. Overall, guests had a great stay with fantastic accommodation in a great location that is thoughtfully done with cleanliness in mind.